This organization will deliver nothing less than the best from expertise and professionalism to top-notch communication. They are professional, kind, and everyone there is so welcoming and they really make you feel like an important person. It's a rare thing to discover a bank that genuinely cares about the people it serves the moment I sent up my account with Meagan Jackson she has gone above and beyond on assisting me on all of my banking needs. Her dedication, professionalism, and care for each individual sets the standard for excellence. This bank has an awesome team and a dedicated staff. I am very impressed by their vision, hard work, outstanding performance, and wonderful team-mates. Their reputation is well-earned. read more

I have been a customer for years and never have any complaints. Ms Savannah will go above her job scope, if she does not have an answer for me and will find the proper person who does. I've had a couple of occasions where I have had to come through the drive through just a few minutes before closing time. Savannah is never in a rush or appears to be put off by me coming when she is wanting to wrap up her day. All tellers have exceptional customer services with speed, accuracy and professionalism. read more

I love Florida Credit Union and I would highly recommend it to anyone! Friendly staff! They have helped me with all my banking needs! Special shout out to Brian who always has a smile! They have several locations in the NF area and convenient hours. Calling into the CU with questions has never been an issue for me. Again, I have recommended FCU to several friends and will continue to do so! They do have a refer a friend program! read more

Brooklyn is AMAZING! If you ever need any services from car refinance to a personal loan - see Brooklyn. She made the process SO easy! She was efficient, communicated thru every step in the process and I feel like I won on every level. So proud to be a FCU member and so grateful for amazing people like Brooklyn who help to keep my financial life together. Can't wait to work with her again! read more

I want to give huge thanks to Meagen Jackson from the Lake City branch. Even though I'm not from that area she was in communication with us every day and did everything in a timely manner. I definitely recommend FCU for any banking and loan accounts. Best thing I ever did banking wise was to switch to FCU. read more

Great team, always ready to accommodate financial needs and situations as they arise. Taylor and Denise are standout officers at FCU who really know their stuff and manage to make getting things done effortless! Be careful of reviews, especially negative ones. Often you're just eavesdropping on a rant. read more

Brooklyn Book helped me open an account today. She helped me with more than what i even asked for. She went above and beyond. and is what made my experience about a 5 star review. I have had bad experiences with other banks but not this one! Florida credit union is awesome! read more

Brooklyn Book made my experience with Florida credit union a very positive one. Her customer service is excellent and I would recommend anyone to go to her when it comes to your banking needs read more

Brooklyn Brook help me extremely so much I went in for something totally different and she end up helping me being able to finance my car loan for a cheaper interest rate. read more

Great customer service I appreciate her listening to me and helping me with everything very Big Thank you to Melinda Koehler she always friendl... read more

best bank ever. they replaced my card 28283847 times. they are always looking out to make sure no fraud of mishaps or going on in your account. read more

signed up with a new account with Brooklyn Book and her customer service immaculate. Definitely referring my family members to chance banks

Megan Jackson is the bomb MSR!! She works super hard for her clients. Best place to do business anywhere around.

Brooklyn is the best!! She is always helpful and makes sure I understand everything. Great customer service ! read more

Jennifer Parramore was nothing shy of awesome! I really appreciate everything you done for my sister and me.

It was great as always. Meagan was kind and patient. She was very fast and had all my questions answered.