It's because of the team at FIRST IVF that we have been blessed to have our two (singleton)…read more children. Dr Selub, Debbie (office manager) & the rest of the staff are very attentive. We are forever greatful to have found them. They were able to make our dream become a reality.

Dr. Selub is a very personable and highly skilled physician whom I highly recommend you use to help…read morestart your family. We started our "JOURNEY" of IVF at a corporate IVF facility, which was fine but very money driven. Dr. Selub and Debbie (her assistant) are a great team and when we went there we felt like their priority was to make sure we were able to start a family. Thanks so much F.I.R.S.T. IVF!!!! we have completed the first trimester of pregnancy - we are having twins. Thank you Dr Selub, Debbie and the entire team.

Their care is HORRIBLE Im currently sick with a horrible cold and 37 weeks pregnant I've been…read moretrying to schedule a telle doctor phone call to speak about the symptoms I have and all they keep asking is if my insurance is stilll the same all these mfs looks for is money why should I pay this dumbass if he can't even answer his own office phone for a simple phone appointment for all I know my child could be at harm due to his lack of care and communication don't go here I have a poo insurance and they still try charging me full price for things these mfs are disrespectful and disgusting

From the owner: Dr. Victor Cantero OBGYN  from Comprehensive Women’s Center is a board certified obstetrician and…read moregynecologist for women of all ages.  Dr. Cantero is certified in robotic surgery and has a special interest in advance minimal invasive surgery, urogynecology, infertility and cosmetic gynecology.   He is also a certified  Medical provider in Hormone Replacement Therapy.  

Disappointed by Billing Practices and Lack of Accountability…read moreI wish I could give NEGATIVE STARS. They are a corporation out for money, they don't care of patients. Even my acupuncturist that works with them said they used to care about patients and since they expanded the only care about money. I had an extremely frustrating experience with this fertility clinic, primarily due to their billing practices and lack of communication regarding insurance coverage. I underwent three IUIs and one medicated treatment cycle with this clinic. My first IUI cycle was covered by insurance without issue. However, for the subsequent cycles, the office began submitting diagnosis codes that did not align with my actual medical situation. As a result, my insurance denied coverage -- despite previously approving treatment. Even more concerning, required prior authorizations were not obtained when they should have been. This directly impacted my insurance coverage. Instead of correcting the issue or taking accountability, the clinic is now attempting to charge me self-pay rates for treatments that should have been covered. I am even being threatened with collections. Fertility treatment is already emotionally and financially overwhelming. Patients trust clinics not only with their health but also with proper insurance handling. Unfortunately, my experience felt more focused on revenue than patient advocacy or transparency. I strongly recommend that anyone considering treatment here double- and triple-check insurance authorizations themselves and document everything. I wish I had known to be more proactive. Very disappointing experience.

I will begin by saying that , I've been an off and on again patient with IVFMD since 2011. In…read more2024, I decided to return and start treatment with Dr. Woods. I've had several interactions with Dr. Wood throughout the years. I will say she's professional; however, her delivery is not always the best. Nonetheless, I prefer professionalism over delivery. Ultrasounds for Dr. Woods are conducted by techs or Nurses. Therefore, if you have any medical questions you want to ask during the procedure she won't be in the room. There is no real direct contact with Dr. Woods, unless it's during your consultation and after labs are conducted to discuss results and a treatment plan. I didn't complete the trratment with the practice so I can't say how the interactions are with Dr. Woods after that point. However, I believe it's sparse and few. You may see her only again on the day of retrieval. The exam rooms are not the cleanest. I've seen dust throughout. Appointment wait times at IVFMD are ridiculous. Be prepared for extended wait times to be seen. I've waited over 1 hour to be called once and I was on time for my appointment. The clinic prematurely demands payment for services. I didn't even have my medications or obtained approval from Progny to start treatment. Yet they requested payment for Zymot. I also had ultrasound and lab tests, I believed that could've been billed through Progny. When I questioned check out about it they said Progny only covers treatment and the services provided were not treatment. I later found out through Progny that the services would've been covered if they utilized the appropriate billing codes. Long story short, my primary health insurance covered the diagnostic testing I paid for. The clinic processed a refund that took 3 months for me to receive via check. If you paid with a debit/credit card or cash, they will not refund you via the same payment method you provided. On a good note, the practice does offer, monthly IVF raffles to help those in need which is a great thing. They are great at communicating with patients promptly. They can call you if you request with no problem. The IVF Coordinator I was assigned was great. In conclusion, if you're looking for a practice where you do not feel like you're just another number in a factory, want more personalized services, a clean facility, the best treatment plan based on your circumstances and advance onsite laboratory services; IVFMD may not be for you.

I was blessed to be Dr. Maxson's patient and have two children through IVF. I have been Dr…read more Gualtieri's patient now for over two years. I feel like I know him better than most patients since I've seen him multiple times for pain in the right side of my uterus. While a patient here, I was treated for endometritis, underwent a culture, and then subsequently got diagnosed with Ebstein- Barr Virus (EBV). I have been ill now for a year, with my IGG nuclear and IGM levels consistently rising. Approximately seven months ago, I asked to be seen for the consistent pain I was having. I also asked to be signed off on so I could see another provider here, as I felt I wasn't being taken seriously. For over a month, my portal questions were never answered. High monocyte levels are associated with cancer and autoimmune diseases and can be caused by infections such as endometriosis. A laparoscopy can lower monocyte counts. Due to these factors, surgery sounded like a great option. During my consultation, Dr. Gualtieri was standoffish and primarily glared at me. He stated he doesn't feel comfortable performing a laparoscopy, since he is out of practice. Although I arrived in pain, he would not evaluate me or order me an ultrasound. As I replied kindly to a nurse while leaving, I noticed Dr. Gualtieri smirked. My heart sank, and I wasn't sure if I could ever bring myself to return. Since my last visit, Dr. Gualtieri called me claiming he wasn't angry with me, only himself for not being able to help me. He promised to ask his colleagues whom they would recommend for laparoscopic surgery, but he never did. In addition, he agreed to let me see another practitioner here but never followed through. Justine recently called me to follow up and asked me to remind Dr. Gualtieri during my next appointment for referrals. I recently selected to reschedule my appointment through the online link emailed to me. My request was successfully submitted, yet I never received a return call. When I called back, Donna informed me she couldn't reschedule me. Each time I called, I was informed Heather was in a meeting and would return my calls. She never did. Approximately a week later, I received a letter from Dr. Gualtieri stating that he and his partners would not be providing me with IVF care, signed by everyone. He never gave a reason for dismissing me; however, I know the decision can't be based on cancellations since I've always cancelled at least forty-eight hours in advance. Dr. Gualtieri went from being kind and helpful to indifferent. Over time, I realized his demeanor was inconsistent and I never knew what to expect. When I began to be treated disrespectfully, I remembered the times he seemed so caring and thought things would change. Furthermore, I trusted him and went through a lot here. I'm close to the staff, as I've known everyone here for the past seventeen years. For these reasons, although I was treated inappropriately I didn't want to come forward. Now, I have nothing left to lose as Dr. Gualtieri shunned me from the entire practice. I tried my best to build the same relationship I had with Dr. Maxson, which was based on mutual trust and respect. He demonstrated by example that I deserve a forthright, understanding, and considerate doctor. I've always planned to have another baby, yet this is impossible if I remain ill. Dr. Gualtieri consistently told me he wanted to help me with IVF, yet he never attempted to refer me to someone who could potentially help me get better and to reach out to his colleagues for advice. Instead, after being his patient for all this time, he gave up on me. It's ironic that Dr. Gualtieri dropped me now that I'm ill, as my main concern is having a future with the family I already have. My experience here has been gut-wrenching, and I don't want my story to become someone else's.

Have an initial appointment coming up and terrified to go through with it after reading these…read morereviews Came here because the front office people will not make you feel excited about this place, they are horrendous over the phone. Thought let me read the reviews, maybe I'll feel better. Nope. Most likely need IVF but not sure if this is the place to give my money to. Any one have somewhere better to recommend?

I just want to comment about the review below. I'm sorry your experience was poor at this place. On…read morethe other hand I was seen by Dr Woods, very polite and knowledge doctor. We are so pleased with this office. Everything went as planned and we did conceive the first time. Dr Wood was honest and straight forward. Which we like so there isn't any false hope. Yes it's true it's like trying to get a hold of the president to get threw the phone lines, but hey nothing's perfect anywhere. I don't know any other doctor at that office so I can't give my opinion about them. But my partner and I are on our way over there right now so she can have an IUI. Great place!! !!

This was the world's worst experience ever! I do not recommend them to anyone!…read more They are dealing with such a delicate time in their patient's lives and they don't care. No one there seems to care about the patient's experience or health. I went the first time many years ago and had a decent experience but this place has gone downhill quickly. To the point I'm thinking of testing my son DNA to ensure that the sperm I gave them was handled properly. I provided this office with my insurance information 3 times and still received a bill 3 months later with a past due amount. They were also so unprofessional as to throw away my blood sample without my authorization because they didn't get my payment at the end of the visit. Are things so bad they cannot process a $15 blood test and bill me for it later or run it through the insurance I had provided them 3, actually 4 times if you count the copy I gave them while making my appointment, oh make that 5 as my husband also gave him his insurance information. I took this issue up with their management to only get more frustrated. I suggest taking the reviews to heart and going elsewhere. These people are horrible!!!

I visited the south miami location but had to write here because this is not a doctor you should…read moreuse. Staff is uninformed. Test results are impossible to get back. Dr Bustillo made such a horrific mistake I can't even write about it. DM me if you need details. I had blood drawn and verbally heard the doctor give orders and those orders were never fulfilled. So a week later, after calling three times, the office told me the blood work had never been done. This office put my pregnancy in danger and should be closed down. I would never want anyone else to experience what I did with this practice

She is the very best. Her staff is incredibly kind, they all can relate with your problems and try…read moreto help you however it is possible. Doctor Bustillo has much experience, she was right in everything she suggested, in every prediction, in every step I took.