How I would rate Dr. Jassal and his team is; WORLD CLASS! I was recommended to him by my primary…read moredoctor due to the chronic pain I was in due to the neuropathy, which was caused by chemotherapy. Dr. Jassal went above and beyond my expectations because he did not quit on me. Instead he did extensive research to find a treatment to relieve the constant pain I was having from the nerve damage. Additionally, his entire team,(from checking in to checking out), is just world class as well. If you need a doctor to help you with your pain, I would highly recommend Dr. Jassal and his team!

I went to a another pain management doctor for years and all they did was get me addicted to…read moremorphine. Never told me I could try something else when I kept telling them it wasn't helping at all. Thankfully my son searched on the internet and found this doctor. He takes his time and listens to you. He's been slowly decreasing my Morphine Pump weekly. Told me there are other drugs her can fill my Pump that are non narcotic drug and if one doesn't work he can try others. Was trying to get my Pump moved from my back to the front. Waited for over three months to get a neurosurgeon to do it. Never called me back. Second visit to Dr JASSAL he scheduled it two weeks later. He is well educated and knowledgeable about pain. I highly recommend this doctor for pain management. Look no further and make an appointment to see him. I have another three decreases to go. Hope to get out of this dark tunnel and see the light. Haven't been able to do anything because of the pain. He's been great so far and no problem getting in to see him weekly. I would rate him 5 stars ***** . The receptionist and staff are very cordial, sympathetic, and friendly.

I am supposed to be seeing Dr. Neil Weisman. I've seen him once, the other doctor did an injection,…read moreand then my follow up was with a random nurse practitioner. She scheduled me for a follow up injection 5 weeks out, and the office was supposed to send in the paperwork to my insurance to get authorization. The office did not send my insurance the proper information, and on Oct 2, 2025, my insurance sent them a response saying they didn't send complete information. My procedure was scheduled on Oct 20 at 1015am. At 945am, the office called and said they canceled my procedure because they were having trouble getting authorization from my insurance. I called the office to complain about their last minute cancelation (my driver had used leave in order to drive me home, as required) and to ask if I could make a follow up appointment in the meantime to go over my pain management options, and also to make sure the office purple were actually sending in the information my insurance requested. When I called I was admittedly on the verge of tears, and the woman who answered not only lacked any sympathy or empathy, but she threatened to hang up on me, and I asked her to let me speak to a manager instead. I was blunt, trying to hold back tears, but I did not insult her, nor did I use any foul language. The office workers not only filled out my insurance authorization requests incorrectly, but they let it sit in the office for 18 days, and canceled 30 minutes before my procedure, giving me no follow up and no further information. Then, when confronted about it, they shut down and hang up. This is unacceptable under any standards for patient care, and I really hope the phone call was recorded so the manager can hear it. An emotionally distraught patient who is frustrated and looking for help or answers should be well within the parameters of care for a receptionist handling the claim of that patient. I have no way to contact my doctor as she forwarded me to the office manager who is not in office. Communication is abysmal, and they need more training on how to file for authorizations, and then respond to the patient in a timely manner.

The doctors that moved to this practice couldn't care less for patients who have been coming here…read morefor years. How could you do this Dr Fox? Just one more issue for people with chronic pain.

This place is fantastic. Love the staff and the doctor! They are friendly and care about the…read morepatients. I came back in with a sore thumb. They got me in for an appointment quick and I didn't have to wait long at all to be called back to see the doctor. X-ray taken and doctor knew exactly what the issue was. Care plan given and I was on my way. Highly recommend.

Called to make an appt. (Tuesday, between 2:45-3pm) but finally gave up after being on hold for 16…read moreminutes. During this 16 minutes, someone picked up the phone several times but then placed call back on hold (to make it appear they'd picked up I assume?) At no time during this 16 minute call did anyone ever answer the phone or ask me to hold. Unacceptable way to do business. Especially if your business is healthcare.

He fused my spine three years ago (70° spinal curve. We love scoliosis) and I could not be happier…read morewith the result. I'm not in pain anymore, I can walk a long time without needing to sit down and start sobbing in pain anymore, I'm in marching band, and I'm just really happy with how my life is now. A vivid memory I do have that was kind of.... Iffy in my opinion, was when I was in pain and sobbing before I got out of the hospital and he told the nurse to lower my dose on the muscle relaxer, while I was almost screaming in pain, Okay then. The receptionists were good, the office was tidy, it was nice, and a lot of the doctors and nurses were nice. I did feel like he was trying to dumb down everything he was saying to my mother like she was a teenager with no idea what was going on and didn't have a degree in nursing, which she felt was demeaning. But overall everything went really well with the surgery and with recovery (I did have a fall and they got me in that same day for x-rays to make sure I was okay, Cronen didn't see me but his assistant, Josh, did. He was really nice, I like him). If you go with him, nice! You do you! If you don't, nice! You do you! I just hope you get the proper care you need and deserve

Dr. Cronen lacks empathy and doesn't care enough about his patients to show up to appointments. Out…read moreof all my appointments, I only actually saw him twice. He either arrived HOURS late and I had to wait for him or he didn't show up at all. The longest I was at the office was 6 hours. I needed an MRI and he refused saying that "X-rays didn't indicate I needed one" even though my arm is going numb, which indicates a pinched nerve in my neck. All of my personal doctors agreed that the issue was my neck. Previously, the X-rays for my back didn't show anything until I got an MRI, which showed bulging and herniated disks. I don't think he actually knows what he's doing or has just given up. I hate it when someone tries to mansplain things to me and that's all he did. Find a different doctor. The front office staff are nice though.

He's got the bedside manner of a madman in my experience. Super headstrong and if he takes into…read moreconsideration what I had to say, along with my other neurosurgeon, I wouldn't be as bad as I am currently. Experience being the best teacher, oh wow! I'd definitely do things differently

Had surgery with Dr Henkin several years ago after years of dealing with back pain. Surgery &…read morerecovery went very well. Have to agree with other reviews that scheduling has issues with long wait times but not unusual with excellent drs. He does take time & explains things well. Bedside manner is nice but competence is far more important in my opinion. I highly recommend him as a surgeon.

These guys are truly the best and so professional when it comes to physical therapy…read more I've had to come here two separate times for issues with both of my knees, and Clark has been amazing. He's so knowledgeable and attentive, and you can tell he's super passionate about what he does. The first time I came, I had been having severe pain in my knees for months and months- I got an MRI and found out I had a partial tear in my meniscus and other damaged cartilage behind my kneecap. The surgeon didn't want to touch it so I wasn't given a guidance and it just continued to get worse. When I came here, Clark finally helped me figure out that the issue wasn't even all the torn and damaged cartilage, but that my kneecap was out of place from all my years playing basketball. He helped get to the root of my issue and had my knee feeling better in a little over a month when no one else was giving me any real answers. Clark is also a former college athlete, which I am myself, and having someone who's been through similar experiences and knows how to help my injuries that have stemmed from playing sports made me even more comfortable. All of the PT's here are great- I've talked to multiple other patients and many of them have come back for different issues and gotten the help they needed. Even Alicia who works at the front is the sweetest admin and helps get all the insurance and appointments set up swiftly. Whether you're an athlete, coming off of a surgery or just needing guidance with an unknown injury, the Orthopedic Physical Therapy Associates are a fantastic option for support.

I had been to several PT places in Lakeland before, but this place and their staff are outstanding…read more After an evaluation you are assigned a therapist for the duration of your treatment who greets you at each appointment; the feedback is amazing, then they walk you out. you feel like they really pay attention to you. I will only use them whenever Ineed PT.

I have had neck pain, headaches and migraines since I was about 15. I get them at least once or…read moretwice a week, sometimes more. I have seen dozens of doctors, specialists, chiropractors, neurologists - to try and reduce/prevent how many I was getting. For 10 years, I found nothing that could do that, except medication to treat the pain after it already started. I moved to Brandon and decided to come here. In 2 visits, he said he could reduce them greatly. I did one simple procedure 3 weeks ago, and I have had no neck pain, no migraines, and 1 small headache that went away in a few minutes. Never have I gone this long with such relief. I am shocked. I never write reviews, but I want people who have not found relief for their pain to schedule an appointment asap.

Dr. Panchamia and his staff are welcoming and listen to patients' needs. Dr. Panchamia takes time…read morewith patients and I never feel rushed. I've been seeing him for about 4 years and couldn't ask for a better doctor. I recently had sacroiliac surgery, which was done as out patient. I'm still recovering, but within 2-3 days, I had the feeling back in my right foot. I didn't realize how much feeling was gone until it came back. Every day is better and I have him to thank for helping get my life back, pain free. Still have a way to go, but I know I'm going in the right direction under Dr. Panchamia's care. Highly recommend!!

This Doctor has no bedside manners. His ego shows. He is very rude, doesn't let you express your…read moreconcerns before he is cutting you off. His staff could improve their attitudes as well. However, I had my first knee replacement with Dr. Raterman in 2020, on my left knee. I had no issues, so when he told me back then, that my right knee which rarely bothered me, was worst than my left which was the one in excruciating pain, I decide to go with the one I had most pain with. Then in 2023, I chose him again, and suffer through his personality, thinking the results would be similar to my first surgery since it was same doctor. But this surgery he did it with the assistant of a robot. To improve my recovery I went just like in the first surgery to a rehab center, spent two weeks doing physical therapy and then did outpatient physical therapy as well. I kept complaining to physical therapy, and to doctor Raterman, and his very caring nurse practitioner Dr. Wicker, that something felt different and not in a good way. I was in pain, I couldn't sleep if I laid on my right side. I finished physical therapy and it's documented of my complaint. I went home and continued my exercises for months, but the pain just wouldn't go away. Because of Raterman's attitude I started seen is nurse practitioner which sent me 2 or 3 different times to get MRIs done, the mechanical equipment would come out fine. It showed swelling even a year and half later, even two years later. They gave me different medications and nothing helped. I started loosing strength in my knee, I couldn't even lead with that leg to go up a small flight of stairs. If I was getting off the side walk I had to make sure I did it in a way I didn't bend that knee because I would be in tears. I started developing like lumps under my skin, like cyst. So, I decided in April of 2025 to put up with Raterman again and go talk to him, since he did the surgery. Like always is demeanor is so bad. When I started to inform him of what I was feeling, immediately, he cut me off, and said to me and I qoute" So I guess you think I have some miracle WD-40 to spray it and fix your knee" he said this with a straight face. I told him it was not that; but it makes no sense, two years later I am worse than I was before surgery. I've complained for two years in horrible pain. His answer was, unless you think it's that bad that it's worth me going in and destroying all that I did. He took it personally, it was about what he did and not about my pain. Like I said before the MRIs, shows swelling all the time. The mechanical part is fine, but something got hurt in there and I am paying the price. Raterman just gave me a referral for physical therapy again. He said there is nothing he can do, in a way so cold and uncaring. It shows he doesn't care, and I am still in pain and looking for a second opinion. I have called my insurance and informed them as well, they will be investigating. I know something is wrong, I feel it everyday. If you need a surgery, please don't go here, safe yourself the grief. Raterman, only cares about his ego. Good luck.

I had a hip resurfacing 2.5 years ago. I was left with extensive nerve damage and now qualify as…read morehandicapped. I have spent hundreds of hours and thousands of dollars in rehabilitation. The practice made multiple mistakes from scheduling surgery to writing a correct prescription for pain killers. It took 12 calls over 3 weeks to get enough pain killers to deal with the nerve damage. Wait times were often over an hour to see Dr. Raterman. He never once called to express any concern for the damage he caused. The practice is working over capacity and Dr Raterman has too much ego to take responsibility. I can't run (or do lots of things) anymore, but you should run if you're thinking if going here!