In Pensacola on a family vacation. My son had tire trouble and Auto Save Tire and Service Center…read morewas helpful in getting the needed tire and replacing in an efficient time frame.

Very impressed with the services I have received at Auto Save. 1995 Ford F150 recently aligned…read morethere and my 2018 Infiniti Q60. Tire prices are very good also!! The wait wasn't long based on when they told me to arrive.

If there were more people doing business like Ken Baker in this world...it would be a better place…read moreto live. I was traveling through Fort Walton Beach on business and my diesel truck broke down. I searched for a repair shop...all the time waiting for the que to bend over. I got a few astronomical bids and was prepared to swallow the bitter pill...but before I did, I asked the guy I was working with if he knew of any good repair shops in town. He said his daughter in laws car was being repaired right around the corner from the hotel...let's go talk to the guy...and man am I glad I did. Long story short....Ken fixed my truck in record time, but is not open on Saturdays. Having been on the road for 6 days at the time....I really did not want to spend the weekend in Fort Walton Beach (not that it's not a nice town) but I wanted to go home. When Ken called me Friday night and said my truck was finished, I asked him if there was anyway he could meet me Saturday so I could get home Saturday night (Fort Walton is about 6 hours from home for me) He said "I have family in town for my grandaughters graduation...but I would be happy to"...and by the way, he lives 20 minutes from his shop! Wow, I mean, wow!!! Ken really went the extra mile for me and if you have a need to have your car repaired...I sure hope this review helps you decide who to choose in Fort Walton Beach. Ken is a fair, honest, christian business man that does business the old fashioned way....Thanks again Ken!!!

Ten minutes after I picked up my El Camino from Baker Automotive of Fort Walton Beach, Florida, the…read moreengine compartment was engulfed in flames. Barely two miles after leaving Baker Automotive, a car which my father-in-law purchased new 29 years ago was destroyed. Fortunately, I changed my errand routing that afternoon or I would have been driving the vehicle when it caught on fire. As it turned out, I exited the car less than one minute before it ignited. My thoughts about Baker Automotive: * There were multiple people filming my car as it burned - all were surprised that such a well maintained car would have such a horrible fire * A crowd gathered while the fire department and Sheriff deputies did their jobs - many expressed condolences * Through it all, I never said a negative word about Baker Automotive or pointed a finger of blame - even though it would have been very easy to do so * My deposition with my insurance company actually included a note at the end expressing satisfaction with Baker Automotive's performance over the years. * After the fire, one of Baker Automotive's employees requested access to the car - via the auto storage facility - which I granted * My family was a loyal customer of Baker Automotive for over five years. As such, we were surprised to not receive a single call from Baker Automotive after this event - not even as an expression of sympathy or concern * When Ken Baker sold Baker Automotive, I wondered if it would change the business. This event has shown me that the new Baker Automotive is only concerned about protecting their interests. One man can indeed make a difference! * My family are now FORMER Baker Automotive customers.

I cannot recommend this business enough. My wife and I were on our 2 year anniversary vacation in…read morePensacola when our head gasket blew and left us carless. I took the vehicle to East Hill Automotive Center, and Ryan was the biggest blessing to us. He diagnosed the problem, which I later confirmed with my mechanic back in my hometown, and he very clearly laid out the situation and what my different courses of action were. My wife and I were very distraught - learning that our 10 year old car that we had bought 3 months prior had a blown engine and we didn't know how we were going to get home or get through our vacation. Ryan helped me approach the problem confidently (when I felt helpless) and went above and beyond to walk me through his recommendation for proceeding. His advice yielded the dealership I bought the vehicle from paying for 50% of the repair. I recommend East Hill Automotive Center to anyone looking for quality, honest mechanics.

Made an appointment for an AC check on my vehicle. First time customer…read more First impression. Very busy, well established, decent reviews. Experience. Left it at 9am. Called at 12:30 to see if ready. Not ready. I ask how much longer, the gentleman on phone said we'll call you when it's ready. 3pm I get the call... 1. Why make an appointment if it's going to take them 6 hours for a 1 hour job. 2. Why wasn't it explained up front that it may take awhile 3. No apologies. Seems like a "good ole boy" business that doesn't care about good service or communication to new customers. I guess when you're that busy... it doesn't matter

No-nonsense, effective professionals, repeat customer & they consistently shattered my expectations…read morewith results while treating you like family.

Had my 4Runner towed there based on reputation. The communication was professional and consistent…read more Prices seemed high but their diagnostic test helped with preventative issues. Recommend if you want quick and trustworthy advice and communication.

After reading two less than sterling reviews, this one should more than make up for them…read more Travis Smith was the driver who picked me up from my stranded location near I-110 on April 9th, 2022. I had an electrical fire and requested the Trooper who had stopped to assist to please find me a tow as soon as possible. It was less than 15 minutes before Travis was on site and had my prized 1980 Porche 928 loaded as though it was his own in a very efficient and careful manner. He was attentive, courteous, efficient and generous. He had me at my desired destination quickly and was equally efficient in unloading my car. My hat is off to Travis as a superlative driver, and representative of Machett Bayside towing. If I ever need a tow again, I will ask for Travis and Bayside towing. Semper Fidelis, Robert Pappas, Colonel, USMC (ret)

I barely want to give them a one! I went in and I was frustrated already with this place. And the…read morelady flat out said to me "I'm not helping you until you lose the attitude" how unprofessional do you have to be to work here. Then she proceeded to yell at me and flat out refused to print out any of my info and refused to help me! Horrible. Start acting professional.

They do great work!! They are almost annul about it. I just left from there & the only negative…read morething I can say is before they let someone go again please take in consideration about what it cost them to drive there. They are very informative about all your motor needs so give them a try.

Tops in service, they had my job done on time and cost me less than they said. I will be back, and…read moreI will let my friends and family know of the great service

TL;DR -- Motor Man saved my car and therefore me -- from months of frustration in ownership of a…read morebrand new car manufactured specifically to order. SIX star rating -- better than five star. In owning this 2019 Toyota Avalon (hybrid) since August 2019, the Air Conditioning (AC) was the one flaw. 3 weeks after buying the car, AC failed. Taking it back to the dealer(s) did no good. They couldn't find the problem. This was the brand new 5th generation Avalon with brand new cooling system. I knew I was taking a chance, and I got burned. Every time I went to the dealer, I failed to get a real solution to my AC. This went on for nearly TWO YEARS. Later, thanx to Motor Man, I realized the dealer system failed me: they could have fixed my car, but didn't. Then my AC failed again on the drive down to Florida. It was well over 100 heat index so that I was getting lightheaded on the way down, having to stop every hour. Showing up at the Toyota dealer at Fort Walton Beach (FWB) the next to get help did me no good. Toyota dealer had 30 cars (NOT exaggeration) at 7 am on Monday, all with appointments. Without an appointment, they turned me away. Dealer system failed me again. Out of desperation I started looking up "mechanics" in Yelp listings. Destin Imports had the most reviews in the area: they had to turn me away, but they did suggest I could try Motor Man. Motor Man fixed the problem, at last. Joe Weiss, the owner, carefully took more time and effort to fix the problem. It took FOUR days, but it was worth it. I finally had the car I was promised. He explained that my generation of AC being a new design, required to disassemble the ENTIRE front interior of the car, the seats, the steering column, the dashboard, all of it. This was necessary to get to the "box" containing the evaporator core of the car. Motor Man Joe figured that the issue was inside the "box" and the only way to really fix the AC was to disassemble everything to get at the "box" and see what the evaporator core looked like. It took most of two days to get there, but Motor Man Joe was right. The evaporator core was covered over with oily fluid. The part itself was defective. He had promised to close down his shop and dedicate his mechanics to solve this problem for me. He was in earnest, and determined to solve the problem for his customer. To me, that's rare to see from any professional, and worthy of respect. He kept his word, That's the American way a small business should operate, isn't it? He was able to get the replacement part from the *same* Toyota FWB dealer that turned me away. He checked everything while reassembling everything -- this required mechanical and electrical testing every single system in the dashboard, steering, console and so on. This was careful "sweat each detail" work, which is why it ended up taking most of FOUR days. I'm engineer enough not to be pushy of a professional doing careful quality work, and told Joe I was willing to wait patiently. (I would have said the same about patience to Toyota dealer mechanics if they'd only given me a chance by taking on the problem themselves -- they either turned me away or failed to take on the *whole* problem by telling me it was mysterious and they didn't know how to fix it) After he restored my now fixed car to me, there was one small issue of the fit of the the instrument panel. After driving around and finding this, it was a small matter for them to correct the fit. I had the car as it was meant to be from the manufacturer. CONCLUSION: Motor Man took care of me and fixed the problem. My flawed car became a true pleasure to drive even in the hottest weather, as opposed to dehydrating me badly and dangerously. I owe thanx to Motor Man. CONCLUSION, NEGATIVE: My new car had one defective part, and the Toyota dealer system failed to find it. More, they failed to even try. They failed to explain to me that this was a possibility. I'm an engineer, I would have understood and listened. Why didn't they explain this to me? Did the dealer mechanics not know? Did they know it would take two mechanics four days to solve this problem, and not want to devote that much time and resources to one customer. Is it because Toyota itself doesn't sufficiently incentivize its dealers to go all the way to ensure quality? I don't like asking such questions, but doesn't the failure to fix the vehicle invite such questions automatically?

Before bringing my car to Motor Man Auto Repair I had the engine code read to determine the problem…read morewas Oxygen Sensor related. I priced out the parts at a local parts store to estimate cost for the 4 parts (roughly $300-450 for 4 sensors incl. tax) depending on the brand. I was charged $754.60 for parts. The original repair estimate at Motor Man Auto Repair was $1290.53, but the total bill I paid was $1543.62 - a difference of $253, which means I was charged roughly $800 for labor and "fees". What fees??? Additional fees were not explained to me. A labor charge of $200 per hour equates to 4.0 hours to replace 4 sensors. A $150 per hour labor charge equates to roughly 5.5 hours to replace 4 sensors. From my own findings, replacing 4 oxygen sensors on this model car should take roughly 3.5 hours to complete. Ordering the parts and completing the repair took from Friday morning til the following Wednesday. So the bottom line is, I feel like I was drastically overcharged for both the parts (allowing for markup) and labor. And I do not recall being told why the repair cost exceeded the $1290.53 quote I was given. I should have been out the door for under $1000. But I paid $1543.62. I own 3 vehicles but will hesitate to bring either to Motor Man Auto Repair in the future. The staff I encountered are all nice but I simply cannot afford to pay what Motor Man Auto Repair charges for repairs.

Has fixed several thing on my 2001 jeep cherokee and 2013 genesis coupe and 2012 f-150 they do it…read morequick and never charge a ridiculous amount. Quick easy and fair.

I would NOT recommend this place to anyone . I took my 2005 Chevrolet Avalanche in for an oil leak…read more. I took it in once, got it diagnosed and was told that it was the rear main seal . . Repair cost 800$ . No big deal I thought, three days later I got my truck back . Arranged to get off of work early and pick up the truck ; drove it home ( literally less than 3 miles away ) and it was still leaking oil . Wondered how that could be possible ? Nobody checked the work ? Called and discussed that I the oil leak wasn't fixed and notably worse . All of the brackets that originally held my transmission lines were now replaced with zip ties . Took the truck BACK in for the second try . They informed me it was now the oil pan . They assured me it would be fixed this time, 100% . I made a big stink because now they were quoting me an additional 400$ . I take it to a mechanic because they're professionals, if I wanted to chunk parts at my truck to figure out what was wrong with it I would've done it myself . I got the oil pan replaced from their recommendation . . 400$ Later I got the truck back and drove it home ? Still leaking oil . This is a massive leak by now . . They've fingered my oil pan and rear main seal at this point which didn't fix the problem . . I'm 1200$ in . I take it back a THIRD TIME, they finally replace the cam position sensor gasket ( a 6$ part ) and it fixed the problem . They were super hard to deal with, very unpleasant . I lost my truck for 3-4 days each time they decided they were going to play around with it . Terrible place !!