We got scammed! The installation is very poorly done. The salesman, Kirk, told us Lowes was inferior quality and installation, turns out my neighbors used Lowes and their wimdows are beautiful and perfect. Not only are we not happy with the appearance of the new windows, but they made an absolute mess of our home. The dust was so thick inside our home that the fire alarms were going off. They did nothing to protect our carpets and furniture feom the dust. It took us 2 weeks to get all the dust cleaned up! Also, our mini blinds no longer fit in the window openings. We feel lied to, deceived, and ripped off. Just get your windows from Lowes! read more

I would never recommend this company as it took almost one year to get the windows and doors, the installation has been a nightmare and as of today 4/8/26 I can hear the wind whistling thru the glass doors and the cold air during our coldest weather was blowing thru at the bottom. If you saw the messy caulk job, you wouldnt believe a professional did it. Very disappointing! read more

1-Star Review: Florida Windows and Doors - Dishonest and Completely Unreliable I would give zero stars if I could. My experience with Florida Windows and Doors has been absolutely horrible from start to finish. The sales representative Ryan Getz flat-out lied about the U-Factor rating of the windows we purchased. What we were promised and what we actually received are two completely different things. When I reached out to Ryan Getz for clarification, he ignored my text and calls. Ryan was misleading, and clearly had no intention of taking responsibility. It's obvious that once they get your signature on the contract, you no longer matter to them. There is NO customer service. No one calls back or follows up. The only person who ever showed a shred of professionalism was Christina Pettit, and I appreciate her effort -- but beyond that, it's been nothing but silence. Adrienne in accounting hasn't returned my calls in over two weeks, and Mitch, who was supposedly "resolving" the issue, has been completely unreachable. This company is the definition of dishonest sales tactics and nonexistent customer support. I've never dealt with a business that cared less about its customers once they signed the contract. Do not make the same mistake I did. I would never recommend Florida Windows and Doors to anyone -- not friends, not family, not even strangers. Save yourself the frustration, the lies, and buy else where. read more

I think one star is generous. I am warning you right now, do not use this company. When you pay a company 34k for a project, you expect it to be professional. It was more like giving uncle joe a six pack and letting him install your windows. I had windows and two sliding doors installed, the install crew didn't know what they were doing at all. I had to explain to them what they weren't doing wrong, the communication was bad, broken English didn't help. They installed the sliding doors and were putting on the trim pieces and I noticed they didn't put the first drop of caulk anywhere. I had to make them take their bad trim job off so it could be caulked. They still didn't do it right. Their stucco tech ended up doing it and changing the horrible trim job. They dented screw covers, did a bad job caulking the windows. Instead of removing my marble window sill, they took a grinder to it and ruined it. They tried to replace it but messed the new marble up because they were using the wrong type of saw. I have to re caulk everything, cover the exposed wood, replace the marble window sill, figure out someway to fix any air gaps, touch up scratches. I'm sure I'm leaving a lot out. Their stucco guy was top notch and their service tech that came out after I kicked the original crew out was pretty decent, but he couldn't fix the damage that had been done or make since of their engineering failures. read more

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Had a saleman here today. I did not sign because I wanted to do my due diligence. Said they were BBB accredited with an A+. Turns out they are not accredited. They had a sign now for %50 on $100k for 13 impact windows, a triple slide and front door. We are in a senior community, so they must think the pluckings are good. There are other issues but I will be coming at them in a number of ways. Google their reviews. Yelp 1.5, BBB 2.11, Angie's List 2.5 read more