The care is stellar. I leave feeling better after I go for maintenance. They keep very good track…read moreof problem areas, and they have helped me avoid cavities by monitoring my weak spots I fail to floss well. They personally care for patients. Their office is beautiful and gets updated with decorations and changes to the waiting area. I am very at peace there. Each step is explained. Now I am better at maintaining my teeth and gum health. Encouraging staff!

Care quality seems fine, but the office is kind of gross. Paid top dollar for a set of retainers…read moreand, called several times, was told they weren't ready. A month later, I stop by the office, and the doctor Xuan tells me she forgot to check her email, the retainer was never made. She will made it and call me to come by when ready. Very incompetent place

Dr Lewis and staff are always friendly and listen to their patients. Dr Lewis is patient and…read morelistens to patient's concerns. She does not push unnecessary treatments on you and ofter calls you to make sure things are going okay.

I took a day off to go to the dentist today…read more I posted a review for this business in 2022 and it has been thrown in my face three times. I tried to be frank and they interpreted this as disrespectful. I was told they had done everything for me, i.e., put a TV show on I liked, given me a pillow for my neck (after neck surgery), normal things anyone would expect. At any rate, they dismissed me as a patient today. I believe there are repercussions for this type of action after a Yelp review. My teeth have done terrible after their treatment. I floss all of the time, brush my teeth, and use mouthwash. Could just be, they're angry about my initial review, especially since they've thrown it in my face and they don't have a 5.0 rating anymore.

Return visit for another 'just in case checkup'. 1st visit was 2013. My dentist noted something…read morerequiring Dr. Jaynes to give a 2d opinion. I was able to make appointment within one week and get an evaluation. She prescribed a course of action and be back in 6 weeks for follow-up. Office uses text messages to contact patients for updates and changes. For new or returning patients they have an online check-in process which should be used to save time on appointment date. Dr. Jaynes also provides free wifi access at office.

Dr Jaynes and her entire team are all so caring, helpful and give excellent care. My daughter was…read moresuper nervous for her surgery, but it went well and they have been very responsive to any follow up questions or help we needed. We highly recommend Dr Jaynes & her practice.

This is the best dentist office I've been too. Me, my husband, and 3 kids go here. The dentist is…read moreknowledgeable and keeps up to date on groundbreaking treatments so I felt confident and comfortable he would treat us well. I was impressed that even for some fillings I didn't need to be numbed. He is funny, kind, and good with kids. The front office staff is also very friendly and personable. I was impressed with the way they sat with us and explained all our treatment plans. Highly recommend for all your dentistry needs!

My husband had chipped his tooth and decided to visit Dr. Cory's office…read more He was very anxious and nervous with anything to do with dental work. He needed to get his current tooth extracted and put in a new crown. He was soo impressed with the work that Dr.Cory did from the fact that it only took him 5 minutes to numb the tooth while the last dentist he went to took 40 minutes. This really ease a lot of his worries. He didn't even feel anything and before you know it; it was all done. Crystal the lady that we booked our appointment with was very professional, explained everything up front very clearly so there is no surprises. This was much appreciated! We are just so pleased we have found a dentist that did a superb job A+++ THANK YOU!!

I have been a patient of Dr Yeary's and team since 1997. He and his staff not only provide…read moreexceptional dental service but also provide exceptional personable care. Dr Yeary and team always keeps you informed of your dental status and options in easy to understand terms. As my family has grown they have also become patients of Dr Yeary's; in addition I make sure other family, friends, and coworkers looking for a top of the line dentist in the DFW area give Plano Smiles a visit.

When is the last you looked forward to going to the dentist? If you answered 'never' it could be…read morebecause you've neer been to Dr. Yeary. Dr. Yeary and his entire staff are amazing. Upon relocating to Dallas finding a new dentist was one of the many things I needed to do. And finding a great dentist was more challenging than I thought it would be. Thankfully I was able to go to my Yelp app and conduct my search. A BIG thank you to Nicole J. Upon coming across her initial review for Dr. Yeary I PM'ed her to gather more information. She promptly responded and the next thing I knew I was in the chair at Dr. Yeary's. Upon my first visit I knew I was in the correct place. Talk about rolling out the red carpet...the greeting I received upon arriving was both warm and professional. Instead of handing me some forms to complete, I was seated and asked a series of questions and the next thing I knew I was reviewing the 'new patient forms' and signing. I don't know about you but I am not a fan of completing those new patient forms. This approach made this part of the process so much more enjoyable. Next was the actually appointment in the dental chair. Dr. Yeary has state of the art equipment. As someone who enjoys technology I truly appreciate the setup here. From viewing X-rays on an overhead monitor to the cleaning tools, it all contributed to a great experience. Also, when the monitor is not in use for viewing X-rays, etc, the staff will gladly put it on a TV channel of choice. How cool is it to catch up on sports (ESPN) while having your teeth cleaned? And the comfortable dental chair made feel like I was at home in a recliner. Since my initial visit I've returned a couple of times and the level of warm professional service has been consistent. On one occasion I had a tooth fixed and the entire process was painless. And to top that off, later that evening I rececived a follow up call to see how I was doing. And guess who made the call? Dr. Yeary himself. I could not think of the last time I'd received a follow up call from my dentist (or doctor). Usually it's someone on staff who performs the follow up call. As we were heading into the weekend, Dr. Yeary made it clear that if I had any issues to call and he would get back to me immediately. When is the last time you had a dentist/doctor encouraging you to interrupt their weekend if required? I don't think I've had that occur. Lastly, I truly appreciate that Dr. Yeary looks to solve issues the most cost effective way. As we all know, dental work is expensive. It's good to work with a dentist who is looking to correct the problem the most cost effective way. And I appreciate that Dr. Yeary looks at a longer term fix, not just something to get through for a 12-18 months. I am very pleased that I found Dr. Yeary and his team. They are definitely a 5 star team.

Rockstar dentistry. An emergency led me to them, and this is now my 3rd visit with them. They are…read moreso caring and concerned about your satisfaction and quality work. The dental chair massages you. The imaging machines are state of the art. Jessica is a fantastic assistant, A++. Drs. Beth & Jill are precious ladies with the best in mind! I will be canceling my cleaning appointment with my usual dentist, who was satisfactory too, but I want to switch to this amazing team now.

dr Jacobs is the best she does very good work thank you for keeping Our teeth healthyread more

Amazing experience! I do not like going to the dentist, however, this place was able to make me…read morefeel so comfortable! The hygienist, Susan, was so friendly and gentle. Dr Jacobs was so kind and knowledgeable. I'm really glad that I have found a new dentist!

I'm a 34 year old mom just getting back into taking care of myself again…read more My first meeting with Dr. Tiner was totally normal and we had a plan in place for a tooth extraction. It's my front tooth and I'm extremely nervous about it. I've had root canals and interior bleaching that felt like pain from hell from years ago so I have been very anxious. I went in for my tooth extraction this morning. I noticed I received a text from Dr. Tiner's office yesterday saying they had prescribed me amoxicillin. That was the only drug listed. I knew the amoxicillin was going to be for after my procedure so I had arranged for my ride to take me by CVS and pick it up on the way home after the procedure. When we showed up today, they asked me where my oral sedation was. The office never explained to me that I was going to have an oral sedation prescription that I needed to have filled and brought with me to the office. Nurses looked in the back and saw that they had some left over from previous patients and they would be able to give it to me so it was not a big deal. At this point, I'm already losing trust in the office. I should've been aware that the oral sedation I was going to have was going to need to be picked up by me beforehand and that was never communicated. I go to the back and have a quick x-ray and another nurse tells Dr. Tiner that I don't have my oral sedation but someone said we had some. Dr. Tiner confirmed. He walked into our area and set the oral sedation on the counter, looked sideways at me, and in a very condescending tone said "I don't usually have these." he then explained how I needed to have brought my own sedation. I told him nobody told me I was going to need to bring my own sedation, I would have filled the prescription before my appointment had I known it was that important and then he still managed to respond in a condescending tone. I told him I was going to be leaving and then I got the spiel about how much he wants to help people. I go out to the front lobby, crying, and another nurse says, please don't worry we have plenty of oral sedation in the back. Dr. Tiner seems to enjoy talking down to women when they are very anxious and scared. He should be ashamed of his behavior this morning.

If I could give less than one star, I would…read more This part of the review is specifically for Tina: Hi Tina. You don't know me but I know you. My mother in law came in today for a visit to get some work done, continuing on per previous work. You were so rude to her. Your snide remarks and snarky attitude were not needed or called for. The comments you made to her were so incredibly out of line, I can't believe you're allowed to interact with patients. Is this how you speak to your own mother or how you would like to be treated when you're PAYING for a service?! I truly hope you receive some training on how to act and how to treat patients. As for the rest of the practice, the least you could've done was honored the discount my mother-in-law has been receiving for her care. Affordable dental work at your practice is impossible so the discount was the way she was able to keep going to get her work done. You should really work on your patient interactions, bedside manner, and ethics. If you're looking for a great dental practice, keep looking. Besides the rude comments and snarky vibes, there's too much drama at this office between the dentist and at least one other member of his staff.