I have been a patient of Dr Yeary's and team since 1997. He and his staff not only provide…read moreexceptional dental service but also provide exceptional personable care. Dr Yeary and team always keeps you informed of your dental status and options in easy to understand terms. As my family has grown they have also become patients of Dr Yeary's; in addition I make sure other family, friends, and coworkers looking for a top of the line dentist in the DFW area give Plano Smiles a visit.

When is the last you looked forward to going to the dentist? If you answered 'never' it could be…read morebecause you've neer been to Dr. Yeary. Dr. Yeary and his entire staff are amazing. Upon relocating to Dallas finding a new dentist was one of the many things I needed to do. And finding a great dentist was more challenging than I thought it would be. Thankfully I was able to go to my Yelp app and conduct my search. A BIG thank you to Nicole J. Upon coming across her initial review for Dr. Yeary I PM'ed her to gather more information. She promptly responded and the next thing I knew I was in the chair at Dr. Yeary's. Upon my first visit I knew I was in the correct place. Talk about rolling out the red carpet...the greeting I received upon arriving was both warm and professional. Instead of handing me some forms to complete, I was seated and asked a series of questions and the next thing I knew I was reviewing the 'new patient forms' and signing. I don't know about you but I am not a fan of completing those new patient forms. This approach made this part of the process so much more enjoyable. Next was the actually appointment in the dental chair. Dr. Yeary has state of the art equipment. As someone who enjoys technology I truly appreciate the setup here. From viewing X-rays on an overhead monitor to the cleaning tools, it all contributed to a great experience. Also, when the monitor is not in use for viewing X-rays, etc, the staff will gladly put it on a TV channel of choice. How cool is it to catch up on sports (ESPN) while having your teeth cleaned? And the comfortable dental chair made feel like I was at home in a recliner. Since my initial visit I've returned a couple of times and the level of warm professional service has been consistent. On one occasion I had a tooth fixed and the entire process was painless. And to top that off, later that evening I rececived a follow up call to see how I was doing. And guess who made the call? Dr. Yeary himself. I could not think of the last time I'd received a follow up call from my dentist (or doctor). Usually it's someone on staff who performs the follow up call. As we were heading into the weekend, Dr. Yeary made it clear that if I had any issues to call and he would get back to me immediately. When is the last time you had a dentist/doctor encouraging you to interrupt their weekend if required? I don't think I've had that occur. Lastly, I truly appreciate that Dr. Yeary looks to solve issues the most cost effective way. As we all know, dental work is expensive. It's good to work with a dentist who is looking to correct the problem the most cost effective way. And I appreciate that Dr. Yeary looks at a longer term fix, not just something to get through for a 12-18 months. I am very pleased that I found Dr. Yeary and his team. They are definitely a 5 star team.

Return visit for another 'just in case checkup'. 1st visit was 2013. My dentist noted something…read morerequiring Dr. Jaynes to give a 2d opinion. I was able to make appointment within one week and get an evaluation. She prescribed a course of action and be back in 6 weeks for follow-up. Office uses text messages to contact patients for updates and changes. For new or returning patients they have an online check-in process which should be used to save time on appointment date. Dr. Jaynes also provides free wifi access at office.

Dr Jaynes and her entire team are all so caring, helpful and give excellent care. My daughter was…read moresuper nervous for her surgery, but it went well and they have been very responsive to any follow up questions or help we needed. We highly recommend Dr Jaynes & her practice.

The care is stellar. I leave feeling better after I go for maintenance. They keep very good track…read moreof problem areas, and they have helped me avoid cavities by monitoring my weak spots I fail to floss well. They personally care for patients. Their office is beautiful and gets updated with decorations and changes to the waiting area. I am very at peace there. Each step is explained. Now I am better at maintaining my teeth and gum health. Encouraging staff!

Care quality seems fine, but the office is kind of gross. Paid top dollar for a set of retainers…read moreand, called several times, was told they weren't ready. A month later, I stop by the office, and the doctor Xuan tells me she forgot to check her email, the retainer was never made. She will made it and call me to come by when ready. Very incompetent place

This was my first time visiting North Texas Dental. It had been some time since I had visited the…read moredentist and I was a little nervous about what they would have to tell me. Everything was beautiful, comfortable, and clean. The staff was very welcoming, efficient, knowledgeable, honest, and up front. They were also cost conscious for me, without me having to ask or say anything. I have had bad experiences with other dentists saying that I needed all kinds of work that was going to cost a fortune. But that was not the case here, and I felt that I could trust what they were saying was needed to be done. My hygienist, Suzette, and dentist, Dr. Hillstrom were absolutely fabulous! I am so happy to finally have a great dentist and hygienist again! Love this place!

Unfortunately, our experience began on a very disappointing note…read more Scheduling our appointment with Natalie was unnecessarily stressful and frustrating. The process lacked the level of professionalism and customer service we'd experienced in the past, making what should have been a simple task far more difficult than it needed to be. Our experience did not improve once we arrived. Nicole was unprofessional from the moment we met her and remained that way throughout our entire visit. Her demeanor was unfriendly, and her interactions with us lacked the courtesy, respect, and professionalism that every patient deserves. Rather than making us feel welcomed or valued, she made the entire experience uncomfortable and unpleasant. Overall, the quality of patient care fell well below expectations.

Very nice people and they make sure you stay comfortable during your procedure. I did have to wait…read moreawhile before my permanent crown came in. It was no fault of there's it was due to shipping.

Dr. Tai helped me resolve two issues from my previous dentist:…read more 1 The gap in my filling was too large. Although it was for a molar, my mouth didn't feel overly stretched, and the filling process was very comfortable. 2 A molar with a crown installed a few years ago caused pain when eating, so I couldn't use that side to chew. Dr. Tai discovered it was a bite issue caused by another crown and fixed it by grinding it down slightly, solving my two-year problem of not being able to eat on the right side. I highly recommend Dr. Tai to everyone!

From the moment I walked in the door, I knew I was going to love my new dentist office. The waiting…read moreroom smelled HEAVENLY. The woman at the front desk could not have been sweeter and more welcoming to me. She was working so hard too. Multitasking queen! Haley was my hygienist and she was gentle and thorough. She was delight to speak to as well. Dr. Naz is a great dentist and is so kind, knowledgeable, and easy to talk to. I normally very much dread going to the dentist, but with these guys, the whole experience was a breeze. 10/10 would recommend Couture!

The best Dentist I've ever been to, the staff are friendly and funny. I recommend this place.read more

Great natural dentist if you're looking for somewhere that doesn't use fluoride and encourages a…read moremore holistic approach. The waiting room is small but has toys for kids, water, and books! I had the dental hygienist Ashley and she was very kind and personable!

If I could Dr. Wang 6 stars I would. Unfortunately I have had very poor luck finding good Natural…read moreDentists. It seems like every dentist wants to immediately go to take aggressive drilling or surgery. Dr. Wang is very thoughtful and conservative in her approach. She leads with natural treatments first. She cares for my entire family including our 2 young children. She takes time to inform patients about their conditions and partners with them on improving their oral health. I really feel like its blessing we were able to find her. I highly recommend her and Natural Focus Dental. Thank you Dr. Wang!

My mom went in with plans to get dentures. At first, Gary, the office manager, explained everything…read moreand she went home and thought it over for a couple months. She agonized over the decision. Finally we went back and she was just really interested in the all-for-4s implants. However, she does live on solely social security. Gary worked with her on a plan to get exactly what she wanted in an affordable way. He was kind and understanding. Not only did Gary work on the financing side, he brought in the amazing Dr. Oz, not just one, but a couple of times because she and I had a lot of questions that kept occurring throughout the visit and Dr. Oz was so incredibly patient and took the time to explain things. Not only were those two great, but when my mom was taken back for imaging, the technicians were wonderful was well. They didn't just explain what they were doing in detail, they explain why they were doing it in detail. Overall the process was smooth, well thought out, and very accessible. We can't see what they do next with her smile and I plan to update with more thoughts on how it goes!

I've had my implants for about two years now. I broke them a month ago. They were still under…read morewarranty. So I had to go back out to Plano to get my temporaries put back in while they made a second set of permanent implants. I scheduled another appointment 3 weeks out to get them installed. Innate called the day before the appointment like they always do to reschedule. The inserts did not come in for the new teeth. So I drove all the way out to Plano, 45 minute drive, on 7/2 to finally get the 2nd set of permanent teeth put in. I sat in the dental chair for 45 minutes only to be told the inserts still haven't arrived after 4 and 1/2 weeks. No call, text, nothing.The poorest customer service EVER! Don't use Innate Dental. Find another provider!