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    Arlington Heights Heating & Cooling

    Arlington Heights Heating & Cooling

    (19 reviews)

    Originally for no heating. Technician was amazing and explained everything that was going on!…read moreTurns out there was a lot more wrong than we thought. Got quoted for a great price on new parts and it was very affordable. As a new customer I was amazed with the service. Will definitely call again.

    I have been their customer for over 15 years. They used to be excellent in providing services…read more Looks like the business has been sold and the new owners are not honest. In February, they told me that the cost to replace a board in the furnace was $850.00 in one of my rental properties . In the past if they quoted me a price of $850.00 the bill would be $850.00. This time in February billed me $1125.14 after quoting $850.00. When I asked to talk to the owner's daughter, the lady on the phone said that the owners daughter was on vacation and she would call me back in a week. I called again in March and asked to talk to Carrie, the owner's daughter. The same lady again said that Carrie is on vacation and she will call me back the following week. I still have not heard from Carrie. The crazy part is the February bill had a traveling charge! They have never charged me anything called traveling charge. On February 11th no one in the service industry had a traveling charge! Since I was a customer for over 15 years and Carrie and her family has provided excellent service, when I have been asking them to call me back for over 2 months, I am of the opinion that the business was sold and the new owners are not honorable. Their words don't mean a thing to them , examples: 1) Quoting me a price of $850 and charging me $1125.14 2) Telling me twice that Carrie or her father would call me back and have not. 3) Telling me Carrie is on vacation 3 times in l than two months!

    Flow-Rite - hvac - Updated August 2026

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