Had our garden spigot replaced. Easy to work with and everything works great! Came on-site to quote…read moreand scheduled the next day.

Got a flat quote of 1600 without any detail as to diagnosis, part charge, vs labor. Said it was…read morepolicy... after spending 2 hours on the phone with tech support Sounds like this technician was inexperienced or unlicensed or both... another vendor came to the same conclusion in less than 30 minutes on a prior day Not of fan of vagueness and lack of transparency in any situation... red flags in all situations.... but it did make it an easy pass... RESPONSE to response from Chad: The technician thst stated it was the blower was out the PRIOR week BEFORE Andersen.

If I could give 10 stars, I would…read more In my previous home, my HVAC system failed and I ended up being taken advantage of during the repair process. Because of that experience, I was really dreading having to call someone when the air conditioning went out in my current home. I spent a lot of time reading Yelp reviews for numerous companies before finally deciding on Astera. From the very first phone call through the completion of the repair, I couldn't have been more impressed. The entire experience was professional, honest, and stress-free. The team was responsive, knowledgeable, and took the time to explain everything clearly. After my previous experience, finding a company I could trust was incredibly important, and Astera exceeded my expectations. I highly recommend them and would not hesitate to use them again. Five stars simply aren't enough

I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

Our furnace began to short cycle on a Saturday night during the middle of a cold snap. We called…read moreBartlett HVAC, who came highly recommended on FB groups and Yelp, and they helped to trouble shoot our issue and determined that it was not a safety issue and got us through the weekend. They came out on Monday and looked at our furnace. We decided to replace our 16 year old gas furnace. Bartlett HVAC provided a method to keep our home warm until they couId do the complete install. On the day the technicians arrived to install the new furnace, they arrived on time. They made sure to put down runners to protect our flooring and always wore shoe coverings going in and out of our home. The install went very smoothly and the work was completed in a very timely manner. The technicians were super respectful and did an outstanding job working in a VERY tight space. They kept us informed throughout the process. They even swept our floor after the install was complete! The pricing was very good and well within industry standard. We have been incredibly impressed with the level of professional service and their care to detail. We highly recommend this A+ company.

I have had the best experience with your company from start to finish. From installing a new…read morefurnace and air conditioner, to coming out for yearly inspections, you guys have been great. When I originally received my estimate for the new systems, the knowledge and honesty were appreciated. The installers were great, the service guy that comes out is very respectful kind and knows what he's doing. The girls in the office are also kind and helpful. I have nothing but high ratings for your company. Thank you!!

My heat went out overnight and with the freezing temps Theresa came out the same morning and fixed…read morethe issue at a reasonable price! Patrick's came highly recommended from my neighbors and the service did not disappoint!

Simply the best. We've been using Patrick's for years. They are honest, and reasonable. That's…read moreall you can ask. Recently, our air conditioner went out on one of the hottest days of the year. And, we had family in visiting from out of town. The worst possible day to have an emergency. A quick call to their office resulted in critical advice from the office rep. to ensure that no additional damage was done to the unit. Theresa, one of the owners, came out quickly. The problem was severe and required tracking down the right part. After a short wait, she was able to find the part and fixed the problem. A life saver! Thanks for your professionalism and persistence.

Honest technicians, quality work and best pricing on major components needed. Saved 300 - 500 on…read morenew humidifier for furnace over seven other quotes.

I needed a late AC tune up & they were quick to schedule. I was really impressed with how honest…read moreand helpful Mike was. He also pointed out that both units look to be in good shape despite being old. Made some adjustments, pointed them out. Gave me a recommendation on filters based on my older unit. That was encouraging because any time I went through a big company they tried to sell me on a new unit, Mike did not do this. Super helpful & will work with Doc's again. Would highly recommend if you're looking for a new HVAC company! Great value & honest and helpful advice.

The technician was suppose to come between 8 - 830. I called around 9 am I was told there was an…read moreemergency. Fine My concern Is with your customer service. No one called me This makes me angry. I used to work in customer service. This would be something to the customer. If I did this I would be in serious trouble. Because you don't treat your customers like you did. You always let your customers if there is a delay. You guys failed this If you guys keep doing this. You guys will go elsewhere for service

Went with Youngrens to take a look at our AC unit that was not effectively cooling. From the start,…read moreMisty was very pleasant to set up an appointment with, and was able to setup a service call for the very next day. They had given us a a 3 hour window from 9:00 till noon. The next morning they politely asked if it would be OK for them to come out sooner, which worked better for us in our case. Andy the technician was very thorough and answered all our questions, and did an excellent job. He did not try to upsell us and offered us all available discounts available for us. He did a great job and would use their services again

Recently called this company for an HVAC issue after using them for a plumbing issue previously…read more I'm so glad they do both! Honestly. They are very upfront about pricing (which is comparable and very reasonable!) and realistic about any issues that could potentially be unsafe and will do what's needed without trying to always upsell you on things you don't necessarily need. The tech fixed the issue on the spot and explained everything VERY thoroughly (where I could understand) on what needed to be done now and what will need to be done later etc. All 3 techs who have come out, for any issue we've had, were all very nice and I would definitely recommend them. They were prompt and communicated timing very well. They had all our info on file so booking and payment was seamless. Also, I was able to schedule an appointment online for the next day which was so simple and easy!

Very pricey: $880 to replace two AC components, costing maybe (retail) $50-75 each . Simple job;…read morealready had paid for the AC service visit, so there should be no diagnostic service call charge. Will be changing service providers.

I had a pretty brutal few days with basement flooding and onestop was very dillegent about follow…read moreup and communication. I believe they really care about their commitment to customers and their craft. Thank you!

We had a leaky bathroom faucet. These guys came out the next day. They were on time and job was…read moredone quickly. Service man was extremely kind to my elder mother as well. Price was more than reasonable. Will dinner put these folks on our call in case of emergency list.

Order for new base Lennox condenser and coil w/install $6319. McNallys installed and unit is…read morenonfunctional. Ice and water damage on unit and flooding within a day of install. Unable to send same day technician to review or advise because of frost. They unable/unwilling to send after hours service for the next day (I cannot be home during 9-5 business hours due to work). This has been a nightmare situation. Update: McNallys sent a tech out on the following weekday to fix issue free of charge, which was a motor blower capacitor that had fried.

Had them for duct and dryer vent cleaning. Very accommodating and flexible in appointment time…read more Technicians Jose and Saul were prompt, on time, very knowledgeable and good sense of humor. They did a great and very thourogh job. I will be recommending them to my friends and family.