This review was way overdue. Due to my hectic schedule (and procrastination) I had meant to write this review much sooner. This is my first review on Yelp and am glad to write my very first positive review for a very nice business. I had a heating problem earlier in 2018, the flame would not come on consistently on my heater. I called Done Right 24/7 Heating & Cooling, the father/son team came that same day. They were very nice and they worked on the problem, the flame came up firing up. After they left, the flame went out again, I called and they came back, they fired up the heater again. However after a while the flame went out again. Dave came back the next day and spent time making sure my heating unit was fine with everything else, It was his experience and expertise that he eventually permanently solved the issue by thinking outside the box. I turned on the heat this morning, first time since last winter, so far heat is running. Dave is honest and knowledgeable, with great professional customer service, and reasonable. I highly recommend him. read more

We have been doing business with Don and Dave for many years when they were at another company. They started their father and son business over a year ago. They are both seasoned veterans in the Heating & Air Conditioning / HVAC business. We purchased a new Lennox furnace from them after receiving quotes from other companies including Four Seasons, a company that was supposed to give us a Costco discount. Don & Dave beat the quote by nearly 60% for the exact same product, in another words --apples to apples. Their service and honesty are superb. Today. they came out on a Sunday because our air had shut off on a very hot day. They quickly made a few minor adjustments but determined that the cause was Com Ed cycling our air on/off during peak times. In another words, nothing was wrong. They declined any payment for this after hours service visit. Their phone number is (847) 379-1234 and we strongly recommend this local business. Mike & Patty read more

Excellent service. This family owned business is honest, reliable, ethical and easy to work with. They are prompt to respond and deliver phenomenal service. I am a single mom and many times I feel like I'm getting gouged by service people! Dave and Don are extremely conscientious and very reasonable in price. They are professional and invested in making sure your heat and your air are in good working condition. I've used them several times for my furnace and my air conditioning and I highly recommend them. They quickly assess the problem and are very knowledgable. I am grateful my neighbor told me about them. I wouldn't call anyone else! read more

I rarely recommend contractors and service people, but without a doubt Done Right 24/7 is above and beyond the best Heating and A/C company in the area. Not only are Dave and Don prompt and courteous they will NEVER sell you anything you don't need. The last time I had a problem they were her in less than an hour on a Friday afternoon. Not only di they fix the problem, but they cleaned up the mess that happened before they came. When it came time for the bill, they would not accept payment, as they said the issue shouldn't have happened. Where else do you get that kind of service? Nowhere!! Can not say too many good things about them! read more

We have used Done Right 24/7 for a number of years. They are extremely knowledgeable about their products and services and keep current with the latest products and technologies. They are very customer focused. Appointment scheduling is easy. They are on time, courteous, and leave the work area clean. They always do a quality job. Their pricing is competitive and they are very honest. They will try to repair an item if that is cost effective rather than recommend a more expensive solution or product that you really do not need. We are extremely happy with their services and highly recommend them. read more

This father son duo is unbeatable! I had no heating or cooling for months out of fear that fixing it would be unaffordable, but as soon as I called Done Right, all my fears were set to rest. Dave and his father diagnosed the problem immediately, thoroughly explained everything to me, and put in the work to get me affordable, quality parts. They provide HONEST, TIMELY, and QUALITY work - a combination so rare in this industry that I found myself asking if anyone had any heating or cooling needs just so I could recommend them. Do not hesitate for an instant about calling Done Right - they are the best. read more

Outstanding! Done Right was recommended to me by a neighbor and then again by a family member. We just had them come today to do the annual furnace maintenance for winter preparation and it was a great service call. Dave explained everything, made suggestions for setting my humidifier, and was polite and friendly. The best part was the incredibly reasonable price for this service! I have paid well over $120 in the past from other HVAC companies which was why I was looking for recommendations for a new company in the first place. I highly recommend Done Right 24/7 Heating & Cooling. read more

Professional and honest with many years of expertise. I prefer using local businesses (in particular family owned businesses) because they are commited to providing first-rate service and building a reputation of excellence in the community. Done Right is such a business and they come with my highest recommendation. Had my HVAC unit cleaned and serviced again this fall and found they continued to be honest and fair in their explanation of what was needed now and in the future to keep my system operating well. Will continue to use them for all future needs. Valerie G. read more

We've worked with Done Right a few times on our old house (and old furnace) and couldn't be happier with the service we received. The team responded promptly, was on time and was thorough and thoughtful in their approach. Beyond fixing our immediate issues they gave me a much clearer understanding of the state of our furnace, what we should look for in case issues pop up in the future and ways we can plan to save cost on maintenance going forward. I'd recommend Done Right for anyone needing their HVAC system serviced. read more

My wife and I are very happy with Done Right. We had issues with both furnaces in our new home and Dave really took the time and effort to get to the root cause of the issues and get things fixed right. Dave and Don are both honest, professional, and extremely knowledgeable. Their customer service and follow up was excellent and their prices are very reasonable. We will be using Done Right for all of our HVAC needs from now on and will definitely be recommending to our friends and neighbors. read more

I would wholeheartedly recommend Done Right 24/7! David and his father are very knowledgeable, honest and fair. They came to inspect my HVAC system and were very thorough and reasonably priced. They are super flexible and make every effort to meet you at any time. Actually it was a full circle experience because David's father Don installed that very same system over 20 years ago and it's still working great! Highly recommended!!! read more

I was having a lot of trouble figuring out what was wrong with my heating and cooling system when I finally gave up and called Done Right 24/7. They came out, diagnosed the problem almost instantly and came back the next day to fix the problem. Needless to say, they know what they're doing. They work fast, on your schedule and at a price that you would be hard pressed to beat. I wouldn't recommend anybody else. These guys are great! read more

I've been using this father and son service for many years. I wouldn't trust anyone else with my heating and air needs! They are great at what they do, very knowledgeable, professional, fair, honest and always available to help when you need them. Their prices are affordable, and they always get the job done right (no pun intended, but their name fits their service). I HIGHLY recommend David and Don. read more

Excellent experience. Arrived very quickly after I called around midnight. Explained everything clearly. Identified the problem with our furnace within minutes and had it fixed within about another ten minutes. I found the price very reasonable too. I rarely find contractors that I feel like recommending but I will definitely be using this father & son business for any of our future hvac needs. read more

Great family-owned heat and air business - honest, knowledgeable, fair, responsive and just all around good ppl. Highly recommend- I don't trust my furnace or air to anyone else! I am a first-time home owner and they could have really taken me for a ride a few times...they explained everything thoroughly and were patient with my elementary questions, too! A+++! read more

I have never dealt with a company as honest and forthright as Done Right 24/7 Heating and cooling. Service is quick and reasonably priced. They don't try to "up sell" and give good, dependable service. Don and Dave are true professionals and I would (and have) recommend them to anyone looking for quality Heating and Air Conditioning in the Chicago Area read more

Yearly service completed on our air conditioner today. It was a pleasure working with Dave and Don. Even though we have a very old unit, they completed the needed maintenance and didn't jump to say we have to get a new one! Appreciate their honesty, pleasant demeanor and reasonable prices! Thank you Dave and Don! read more

David and Don are great. They explain everything very clearly and were able to help this first time home buyer learn more about his water heater and furnace. Very reasonably priced and genuinely care about their customers. Will definitely be using them again. read more

Done Right 24/7 provided great service not only by being able to get to my house instantly for an emergency call for no heat, but they also provided a very fair and honest service. All while being very efficient. Highly recommend. read more