We had a bad leak under our kitchen sink. We contacted Goodman - they were able to schedule the…read morerepair within 2 days. The representative came during the time frame they provided when I made the appointment. He was courteous and took time to explain what the problem was. He repaired the leak in a very short time. This was the second time we had Goodman repair plumbing issues, and we'll be calling them back if we have anymore!

courteous, competent and reasonable. very happy to have a reliable HvAC and plumber - you can't go…read morewrong with Goodman!

I had a job set for Robert "Bobby" Katilas of Pinnacle Plumbing to replace the old shut off valves…read moreon both sides of my water meter, and to disconnect and remove an old water softener tank from the house water supply lines. He was supposed to arrive today at 9:30 AM. He never showed up. I texted him several times, tried calling, and got nothing. He never responded to my texts. I accepted his job order, we had the job schedule last week and he texted me that he had to reschedule. So we rescheduled for Wednesday 10/15 and he doesn't show. I saw other reviews that he had done the same thing! I should have realized this guy is unreliable!! Never Again!!

STAY AWAY! Do not work with this business. They are irresponsible and not trustworthy. Bobby called…read moreme to set up time for my faucet install. We confirmed a time for the next day. He was late and when contacted gave me an alternate time. Well. This happened for two consecutive days straight. I wasted my entire weekend waiting for them to show up. Multiple texts assuring me he would come and after calling with no answer I was ghosted. If this is how they treat a customer, I am shocked they are still in business. If you use them and have an issue after they do work, don't expect a call back. Absolutely appalling and horrible. I was given multiple excuses for not coming to the job and of course being ghosted as a final F you.

Timely, Expert, and Convenient! I made a call to J…read more.B.Plumbing and Brian got back to me in 5 minutes. I told him the problems I was having with my toilet and sent him a picture of the toilet. He came over that day (within the hour) and diagnosed the problem , for both of my toilets. Brian came over the next day and fixed both of my toilets in under an hour!

Never responded to voice mail or text messages requesting an inspection and estimate for plumbing…read morework.

Kit is amazing. HIGHLY recommend. We have used him 4x now. Once at a rental property we owned to…read morefix a leak under a sink. 3x at another home - installed a new sink/faucet; fixed 2 toilets; and most recently came out on a Sunday in less then 2 hours to unthaw a frozen pipe due to artic blast in Feb. He is nice, polite, knowledgeable, practical and really fair pricing. Easy to pay/Venmo, etc.

Kit is very thorough and polite. He contacted me to fix my garbage disposal. He gave a flat rate of…read more$350 to replace and he came in and fixed it with that rate. He didn't ask for more money and he did his work quietly and very carefully. He told me to take a photo of the product so I can register it for warranty. Kit is great and I strongly recommend hiring him!

They responded quickly, but unfortunately, they are not available for several days. I would…read moreconsider tam if they were more readily available.

Had them out to look at our water heater that was making weird noises. They came same day which was…read morenice for water heater repair. Turns out it just needed flushing which they did right then. Cost was reasonable, maybe $180 or so. Been quiet since. The guy was polite and didn't try to sell me a new water heater which I half expected. Good honest service.

This is a long overdue review. So far, the best service I ever had. I hired them first to install a…read morenew water heater in our home. The water heater was under warranty so I was just looking for someone to install it. Not only they installed the water heater, they also accompanied me to haul the water heater from Home Depot and installed it the same day. He also did stuff that the previous installer did not do like sealing some tubes, etc. They gave me the best price among all those who replied. The next time I hired them was because of the clogged kitchen sink. Unlike others, they did not stop until they resolved the issue to the point that they had to cancel their other appointments on that day. They had to dig and replace a very old sewer tube. They did this step by step. The best thing is that with all the efforts and time they did, they reasonably charged for their work. In all their dealings with me, they have always been professional and on time. These are really nice, honest, and helpful people. Just today, I recommended them to a friend.

From the immediate pickup of my initial phone call to the efficiency and price. My experience with…read moreZip was topnotch! Straightforward pricing, clear communication, everything explained before they proceeded. Truly nice, polite and knowledgeable guys. Everyone else I called had reservations about working on a 100-year-old farmhouse sink but not these guys. I think they could fix anything honestly. Going to have them do some major replumbing of my home next. Finally after years of searching I have an honest, skilled and communicative plumber. What a relief!

AMAZING. These guys are EXPERTS. Had an emergency flood from a big leak in our old back flow valve…read more Called Aqua and they were here FIRST THING the next morning (life savers) with the exact part we needed. They had seen the video we sent so they picked up the part beforehand; no need to run out and purchase. They take care of pulling the necessary permit for us and file it online with the City. Finished this big job in one hour! Water again! Superb and knowledgeable service, we love you Trevor and Don. Excellent work. Also thank you to Casey for putting us at the head of the line since we had to shut off all the water to stop the flood!

Very professional fair price to be honest and the plumbers were in and out and to be honest we do…read moreneed some work done on our house and they gave it to us straight! We are looking into other options for our house as well! We just can't keep paying out-of-pocket like this even though the price was fair. Everyone else could've charged us a lot of money and believe me I looked around. The plumbers Anthony and Trevor were very professional and honest about our house ! after a while ... You can't keep doing patch up jobs on older models homes !!!! But we were able to get something done. So I'm thankful for that right now . Now the real work begins!!!

I am writing to formally report what I believe was deceptive and unethical conduct by Zoom Drain &…read moreSewer Cleaning regarding services performed at my home. I initially contacted Zoom Drain after experiencing serious plumbing issues in my home. My garbage disposal was making gurgling noises, my toilet would not flush properly, and sewage was backing up and overflowing. During my first phone call with the company, I was told the issue was likely a blockage or backup in the main sewer line. On May 6, 2026, a technician from Zoom Drain came to my property. He informed me that he could either snake the main sewer line for $650 or perform a hydro jet "power wash" service for $950, which he stated included a 90 day warranty. Trusting his professional opinion, I agreed to the more expensive hydro jet service. After completing the work, the technician stated he observed roots inside the sewer pipe and claimed this meant the pipe was likely broken or collapsed. However, only after the service was completed did he provide paperwork stating that the 90-day warranty was void because roots were present in the pipe. This critical information was never clearly explained to me beforehand. I feel I was intentionally misled into paying for a service under false pretenses. On May 8, 2026, a Zoom Drain "Solution Advisor" named Rich Solomak came to my home and inserted a camera into the sewer line. He informed me that because roots were visible, the clay sewer pipe connecting to the street "must be broken" and presented me with a repair estimate of approximately $6,400. Based on the information provided to me, I believed I had no choice but to proceed with the repair, and the work was scheduled for May 26, 2026. Then, on May 11, 2026, at approximately 7:00 AM, Rich Solomak called and asked if they could move the repair up to 9:00 AM that same day. I agreed, believing this was necessary and urgent. When the Zoom Drain crew arrived, they admitted that the utility lines on my property, including gas, water, and cable, had not yet been marked. Despite this, they began digging anyway. During excavation, employee Sam Reed used a backhoe and damaged both my Comcast cable line and my irrigation system. While the digging was taking place, a Northampton Township inspector happened to drive by and stopped to question the crew. Sam Reed informed the inspector that they were replacing a terracotta/clay sewer line connected to the street sewer system. The inspector immediately informed him that Zoom Drain did not have the authority to excavate or work on that section of pipe because it belongs to the county. He further explained that township records showed utility markings were not even scheduled until May 14, not May 11, and ordered all work to stop immediately until the matter could be reviewed by his supervisors. I personally spoke with the township inspector afterward because I was deeply alarmed and confused. He informed me that if the terracotta sewer line connecting to the street was actually damaged or blocked, the county, not a private contractor, would be responsible for repairing it at no cost to me, as that work is covered through township taxes. He also explained that roots commonly grow through pipe joints and expand inside the line, but that alone does not automatically mean the pipe is broken or collapsed. Most disturbing was the inspector's statement that Zoom Drain regularly works within Northampton Township and should already know these regulations. He expressed concern that the company may have intentionally attempted to bypass township oversight and rush the excavation before inspectors became involved. The fact that the work was originally scheduled for May 26, utility markings were set for May 14, and yet the company suddenly pushed to begin digging on May 11 raises serious concerns about their intentions and business practices. I feel that Zoom Drain exploited my lack of plumbing knowledge and the urgency of my situation to pressure me into approving thousands of dollars in unnecessary repairs. I trusted this company during a stressful and vulnerable situation, only to discover that I may have been manipulated into paying for services I did not need and exposed to property damage and unnecessary excavation.

They are ok for small/quick plumbing jobs, we had to get something slightly more complicated and…read morethey couldn't do it (e.g. soldering etc). They initially came for inspection and said they could do the job which is why we hired them. On the day of, the technician spent time on fixing the issue but later realized it would need something that they couldn't do. We were sent a discounted invoice of $135 because they couldn't actually fix our issue.

Very professional service. Response to my outreach was quick, Job quote was very competitive…read more Chapran staff were on time, had all the necessary tools to accomplish the job and finished the project earlier than expected and on budget. I will not hesitate to use this service in the future.

Bogdan was prompt, polite, and professional. He worked with our schedule, communicated and planned…read morethe appointment efficiently and with flexibility, was clean (even putting fabric booties over his shoes to keep from tracking outside dirt into our house, and got the job done quickly. He came to the local harem store and helped us find the parts we needed. He demonstrated an eye to saving us money while making sure the repairs were done right. He improvised when necessary, adapting the casing for our dishwasher by replacing the old, stripped holes with new fastening points. He replaced our kitchen faucet. He put new hinges on two of our kitchen cabinets. He was also kind to our dog and our two cats. We'll definitely be calling him to help us again in the future!