On time for appointment- Did not use service due to I did not want to pay inflated price for…read moreservice.

Purchased the home warranty. Every time they come to my home for a checkup they find something…read morewrong. Then when I call to speak to someone the answering service leaves a message, sends an email but no call back or email. Supposed to come to service furnace today but no call no show. When I called the answering service I was told the part didnt even come in yet.. wish I would have gone with Horizon​.. Update..2-23-26...today Keven called me who, according to him has no experince in this field. Supposedly he was a coach prior to getting the job at Fantes. As the conversation was becoming heated. He said to me, "dont have this conversation go this way" he then proceeded to say "you sound angry". I replied, i am not angry but I am upset over the fact that I have left a message for approximately 2 weeks and no one has called me back. Then he yelled " I just got the message on the 17th and I called you back" I replied, so who is getting angry now". So as I was still talking and he was trying to speak over me. He eventually hung up on me. Now how professional was that. I will be reaching out to the GM Ken

My AC unit completely stopped working last night and I called the owner, Tom, at 8pm and he…read moreactually answered. He was able to come out the very next day and fix the problem. What really stood out was how detailed and honest Tom was about the work. He explained everything clearly, didn't try to upsell me on anything unnecessary, and made sure I understood exactly what was done. I believe Tom is the kind of person you can genuinely trust. I'll definitely be reaching out to him for any future HVAC needs. If you're looking for someone reliable who actually cares about doing the job right, call this company!

I couldn't recommend Universal enough. I called in the morning about an AC issue - Tom offered a…read morequick solution first that wouldn't have even required him to come out. When that didn't work, I called back and he was here within an hour and a half. Diagnosed the problem right away; fixed it with an efficient, cost-effective solution; taught me along the way about what he was doing & why and other things I could do to help my AC unit. He was in & out in less than 15 minutes. And I'll be calling again in September for my heat!! Highly recommend!!

Awesome company!!!…read more Doug, arrived at my home, saw the problem, and within minutes fixed the leak. No hassle, polite, -and no BS! I would and will recommend JFK plumbing to anyone in need of plumbing services!

I pretty much got stood up for what sounded like a better opportunity. I had JFK Plumbing &…read moreHeating scheduled for an 8 am-10am window this morning. I received a call at 7:50 that they would be there in 10 mins. I let me tenant know, and she advised that she was home and would be waiting for them. At 8:25 am I received a call back from JFK Plumbing & Heating saying that they knocked three times and that no one answered, so they left. I said, "I'm the landlord, and you didn't try to call me when after 3 knocks no one answered?" The plumber said he was getting all kinds of calls for other jobs so he couldn't stick around. I asked my tenant what happened and she said it was the strangest thing. The plumbing van pulled up, she even went over to the door after no one approached the house, and then opened the door as the van pulled away. My summation is that a more lucrative job came on the horizon (as mine was only a leaky toilet) and they decided the juice wasn't worth the squeeze, pivoted, and took off. Regardless, the lack of professionalism, subpar efforts to communicate, and failure to consider how scheduling an appointment a week out and then bailing after 3 (largely contested) knocks, is just poor customer service. I wouldn't put my faith in them again, especially, as the plumber said if "all kinds of other jobs are coming in" I got deprioritized and you might too. Proceed with caution.

Yanni came within an hour of me contacting him, and resolved our issue quickly. Highly recommend!read more

Yanni at Green Air was hands down the most responsive, honest, reasonably priced, and most…read moreimportantly quality option when our furnace went on the fritz in the middle of a cold snap. His crew was amazing - shout out to Antonio and the other guys who were courteous, professional, and committed to doing their best work in an amazing amount of time. We went from a frantic phone call on Monday to diagnosis and completely new furnace on Friday. I will 100% go back to Yanni and Green Air in the future.

The conversation just breaking it down to me of what work it needs to be done. I just have return…read moreducks downstairs. He told me I need to have return ducks upstairs. He just talked to me and I was very very satisfied and and he was very personable about it. So yes I will recommend this company

Cook's Heating and Cooling - exceptional service from a dynamic duo…read more There is something special about a family-run operation where the knowledge is passed down and the reputation really matters. It's clear the son is learning from the best, and the father has a wealth of experience that is hard to find these days. I recently had a new AO Smith water heater installed, and I couldn't be happier with the experience. This father-son team is the real deal. From the moment they arrived, it was clear they take immense pride in their work. They were punctual, protected my floors, and took the time to explain the features of the AO Smith unit. They were polite, fair on price, and clearly know their stuff. The installation itself is incredibly clean--the piping is level, the solder joints are perfect, and they left the utility room cleaner than they found it. If you want the job done right the first time, hire these men.

I use this company every year to have my dryer vent cleaned…read more This company does a good job, punctual and the employees are excellent. The price is what I would expect to pay for two employees. My vent goes up, across my ceiling and then out.

Received very poor customer service and treatment from the owner (wife). I contacted Schoen because…read morethey were referred to me. I called 2 times and no one answered the phone. I did leave a voicemail and stated that I was interested in her company's duct cleaning and was sent as a referral. A few mins later I receive a text from the owner (wife). It stated that she was on the phone but would call me back soon. Well, I waited over an hour and 45 minutes. I then texted her back and said don't bother I'm going with a competitor. She didn't like my response and seemed abrasive. I thought we were done until she calls me an hour later. She was so rude and again abrasive that I had to hang up and block her.

Essential Heating & Air is amazing! Our air wasn't working and needed service. Steven came right…read moreout, checked our central air unit, and filled it with coolant for a very reasonable price. It such a great feeling to know there are honest, dependable, knowledgeable repair people that do such great work!

Came right out each time I needed Steve. What a great honest man! Highly recommend him, very…read morefriendly and efficient.

The guys were great!! Assessed the area and completed the work in no time! They put down a runner…read moreon the carpet to keep the work area clean. They arrived when they said they would and quick, they had the new hot water heater done in just over an hour. Thanks for such a great job! Highly recommend Joe and Tyler!

Yes, this is a long review, but for good reason. Please take the time to read it, if you are…read morelooking for an excellent HVAC company. Before I start, please know it's rare for me to write a review for a company, but every once in a great while, I come across a company who truly deserves a positive review. Jonathan's Heating & Air Conditioning Company is one of those rare companies that truly deserves a great review. On May 1, 2024, I had a company (not Jonathan's, as I hadn't heard of them yet), install a brand new HVAC unit in my home. In mid-June of this year, 2025, my just over 1 year old HVAC unit was only putting out "fan air", not "air conditioned" air. (Of course, the warranty expired exactly 1 year after installation). I put in a claim with my home warranty company. After several days of them not being able to find a company to come to my home to repair the unit, they finally gave me the option to find my own licensed technician to come out and diagnose the problem. I called the original installer, figuring he could easily diagnose and repair the problem, but he said he was booked out for the next 5 weeks!! So, I called many large and small companies that advertised that they can install and/or repair HVAC units. The earliest any of them could come out was about 10 days. Not only that, but most of them said they would not help me answer the questions required by the home warranty company about the HVAC unit's issues, so that I could (hopefully) be approved for the repairs & get reimbursed later. After many, many calls, I came across Jonathan's Heating & Air Conditioning Company. Not only were they the least expensive price I was quoted by any of the other companies I called, to come out & diagnose the problem, but they were willing to help me submit the needed answers to the questions required by my home warranty company, so we could proceed with the repairs once the problem was identified. When I spoke with Alix, in the office, she heard the desperation in my voice. She said they would send out one of their techs the very same day!! Their tech, Joe, did indeed come to my home that same day as promised. He diagnosed the problem. He took pictures and a video & he sat with me while I answered all of the home warranty company's questions and submitted the pictures, (they do not accept videos), on their portal. The home warranty company called Joe, while he was still at my house & said they wanted more pictures. Joe took more pictures and I submitted them. His patience level was nothing short of exceptional while we waited for the warranty company's decision. They did not make a decision that day. In fact, the home warranty company took days to make a decision. Alix, in the office, was kind and compassionate. She knew my cat & I were suffering on the 100 degree days we were having in NJ. Joe, their technician, was just as kind and compassionate as Alix. During the waiting period (because of the home warranty company's delay in reaching a decision), Alix and Joe continued to have good communication with me to see if there was anything else needed by the warranty company. On two occasions, I spoke to the owner, Jonathan. He explained in more detail, but in layman's terms that I could understand, exactly what the problem was for my own knowledge and in case the warranty company asked me any additional questions. The whole experience with Jonathan's Heating & Air Conditioning was exceptional. The pricing, the quality of workmanship, the communication, the willingness to answer questions I had & the willingness to help me answer the home warranty's questions, etc., by far exceeded my expectations. I would, without reservation, recommend them to my family and friends (and anyone else reading this review), should any of you have any HVAC issues.