This review is long overdue! Vicky did the floral and decor for my wedding on 9/24/2022, and I…read morecannot recommend her enough. My husband and I found her on Yelp, and we truly enjoyed working with her throughout the planning process. We initially reached out to Vicky while planning our tea ceremony, and one thing I really appreciated was that she offered Mam Qua (gift tray) rentals, which made the process much more convenient. Vicky was professional, responsive, and wonderful to work with from start to finish. She beautifully decorated our church and brought our blue-themed wedding vision to life. The backdrop was stunning, and she completely transformed the restaurant venue into something elegant and memorable. Everything looked even better than we had imagined. I also loved that my bridal bouquet and the bridesmaids' bouquets were made with fresh flowers and looked absolutely beautiful throughout the day. Thank you, Vicky, for helping make our wedding so special. I highly recommend Queen Bridals to anyone looking for a talented and reliable wedding florist and decorator!

I debated writing this review, but I felt compelled to share our experience. This review is not to…read moreslander Queen Bridals in any way, but to offer honest feedback that may encourage some reflection. Like many couples, we approached our wedding with excitement. A friend referred us to Vicky, and we didn't think twice. In hindsight, perhaps we should have done more research, but we are easygoing people. We communicated our vision, gave Vicky creative freedom, and trusted her as a professional. We weren't difficult. We asked for something simple, elegant, and meaningful. Instead, we experienced stress, embarrassment, and disappointment. In the weeks leading up to the wedding, Vicky voiced concerns that our venue, Koi Palace, was too small. We reassured her we had attended several beautiful weddings there ourselves, space doesn't seem to be an issue. While she eventually said she'd make it work, her lingering doubt was noticeable. On the day of the wedding, I arrived at the venue at 5:20 PM and found our guests waiting outside due to the venue not being ready. Inside, I observed Vicky and her team still working and did not wrap up until 6:00 PM, the scheduled start time of our reception. Later, Vicky insisted she had finished by 5:30 PM and had time to mingle with our vendors, but that version didn't align with what I witnessed or what our vendors shared. The most heartbreaking part came when my wife and I stood before the photo backdrop to take pictures with our guests. Instead of our correct monogram, the backdrop displayed the letters "V & A," despite my wife's name starting with a "J". Our guests noticed and pointed it out. We were stunned. To us, this wasn't a minor mistake, it was a glaring and deeply embarrassing moment. We ended up removing the initials ourselves. Even then, we didn't lash out. We waited, hoping Vicky might follow up to ask how the day went. She didn't. Two days later, I reached out and met with Vicky in person. I calmly asked how she thought the event went. She indicated everything went great and didn't recall any issues. When I showed her a photo of the incorrect initials, she looked at it without immediately recognizing the mistake. Only after I pointed it out did she acknowledged it and offered to Photoshop the images as a solution. That moment was disheartening. It showed a lack of understanding of what her role meant to us. This wasn't about a photo, it was about how we felt in a moment that can't be edited. It was about getting the basics right on a day that only happens once. After expressing our disappointment, we asked Vicky for a 30 percent refund. Not out of spite or anger, but because we truly felt the value of the service fell short of what was promised. The emotional weight of her error left an unsavory impact throughout our evening. We didn't demand the refund on the spot. I encouraged her to sleep on it and consider our perspective, to put herself in our shoes. She appreciated how non-confrontational we were and ultimately verbally agreed to the refund via Zelle. Three days went by. Nothing. I followed up with a message. No response. Eventually, Vicky replied and asked to speak. During our conversation, she reversed course and said she no longer felt the refund was warranted. She maintained the decor had been finished well before 6:00 PM and sent us a video of guests taking their seats at 6:01 PM, which only confirmed she or her team were still at the venue at that time. Technically, she completed the decor by the start time, which falls within the contract, and while we shared our plans for pre-reception desserts and snacks, we cannot fault her for that aspect. As for the wrong initials, to her credit, Vicky was apologetic to some degree and acknowledged the error, but indicated a 30 percent refund was unrealistic. I explained again this wasn't about a backdrop, it was about my wife being displayed by the wrong name, in front of everyone, on her wedding day. It was about the emotional toll and the lapse in attention to detail, especially when Vicky had worked almost exclusively with my wife during planning. How that mistake happened is still beyond me. Candidly, Vicky admitted to mixing up my wife's name with another bride. In the end, Vicky refunded 7.5 percent, stating since we removed the initials, it didn't technically ruin the wedding. No, it didn't ruin the wedding. But it undoubtedly affected how we felt. It cast a shadow over the night. It made us feel discounted, dismissed, and ultimately shorted of a service we were counting on. I believe Vicky put effort into her work. I believe she cares to a point. But her unwillingness to follow through on her word or genuinely consider the emotional impact of her mistake left us deeply disappointed. Mistakes happen, but how you respond to them matters just as much as the service you provide.

LLB is the hands down the best florist! I have ordered from LLB more times than I can count for…read moreevery special occasion from Mother's Day to Birthdays and everything in between! Their arrangements are breathtaking and so impeccably arranged. I have yet to find another florist in all of NorCal and SoCal that can create floral arrangements as beautiful as LLB. In addition to their flowers, their customer service goes above and beyond. I needed a last minute bouquet for my tea ceremony and reached out to LLB the night before the event. They were so kind and made me a beautiful bouquet and delivered it to my house the next morning! If you are looking for stunning flowers and unbeatable customer service, I definitely recommend LLB!

I have always considered myself to be extremely organized and very Type A, but when it came to…read moreplanning my own wedding, I knew I needed someone I could completely trust to essentially be me on the wedding day, someone who could keep track of all the details, handle whatever came up, and make sure I didn't have to worry about a single thing. That person was Helen. Helen was such an incredible source of support throughout the entire planning process, and we truly could not have been happier with how everything turned out. We had the most perfect wedding day, and there is no doubt that so much of that was because of Helen's presence, professionalism, organization, and her impressive ability to wrangle our wedding party and keep everyone where they needed to be. Helen and her assistant, Sandy, were constantly working behind the scenes to make sure everything stayed on schedule, every detail was taken care of, and most importantly, that we were taken care of. There were so many things happening that day that we never even had to think about because they were already handling them. At one point, I realized I had absolutely no idea where if my vendors had arrived, or what was happening because I had been tucked away getting ready and hadn't even met some of the vendors yet. Before I could really start worrying, Helen immediately reassured me that everyone was accounted for or on their way and that everything was under control. That moment perfectly sums up what it was like having her there: I could actually let go, trust her, and enjoy my wedding instead of worrying about all the moving pieces behind the scenes. For someone who normally has a very hard time giving up control, that was probably one of the greatest gifts anyone could have given me on our wedding day. I was able to be completely present, enjoy every moment with my husband, our families, and our friends, and know that Helen and Sandy had everything else covered. Thank you both for all of the time, energy, patience, and care you put into making our day so special. We will always be incredibly grateful for everything you did to make our wedding feel effortless, beautiful, and truly perfect.

Choosing Valley Decor for my big day was one of the best decisions I ever made. Kim and her team…read morebrought my dream wedding to life with beautiful, luxurious décor at one of the most reasonable package rates on the market. Kim was patient, understanding, and wonderful to work with throughout the entire planning process. Every detail looked stunning, elegant, and brand new. The quality, creativity, and service far exceeded my expectations. Thank you, Kim and the Valley Decor team, for making my wedding so special. If you're planning a wedding or any special event, don't wait--book Kim now! You won't regret it.

OMGGGGGGG! KIM IS AMAZINGGGGGGGGG! She is so knowledgeable about every tiny detail you would need…read morefor your wedding day. She made my ceremony at Dynasty look amazing! It truly was so beautiful and it transformed into something beyond our expectations. Anything you need or have questions on, she is ON IT!

Zoli did an wonderful job transforming our home into an beautifully elegant venue for a religious…read morewedding ceremony. The ambience she created was warm and romantic; the candles, the choice of flower, everything was better than our expectations. She has really good taste--take her advice! See pictures!

Zoli is the sweetest human being alive and will go above and beyond to make your event…read moreextraordinary. She executed flawlessly for us on three different events and nailed it each time. I would recommend her without hesitation to anyone who needs a professional event planner who is reliable, trustworthy and creative. If you want a classy, beautiful event for your guests (and for yourself) get in touch with Zoli. She will impress you.

I ordered a condolence arrangement over the phone for work, and I wanted to use a local florist for…read morethe recipient, so I chose De Young Flowers. They were very responsive over the phone and allowed me to schedule my arrangement in advance with delivery. They also let me explain the "vibe" I was going for and accommodate specific requests. I was a bit nervous about paying for the arrangement sight unseen, but when it arrived, the recipient said it was beautiful and very appreciated. Price for a tabletop arrangement with delivery to the local area totaled around $100, which isn't cheap but is definitely comparable to some of the bigger national companies, like Farmgirl Flowers, that I would have used otherwise.

My partner got me a beautiful arrangement for my birthday. My birthday is quite early in peony…read moreseason, so they're not always available. After contacting numerous shops, he called De Young Flowers. They were able to get peonies and my partner told them what other flowers I like. They made a beautiful arrangement and had it ready even though it was ordered a few days beforehand. My partner was pleased with the service and I loved my flowers. The arrangement bloomed beautifully with every passing day. I would recommend this shop to others!

Valerie and Nicole (sisters) were essential for our day-of-coordination! We got married in San…read moreFrancisco at the Conservatory of Flowers on April 15, 2023. Nicole was busy for the day-of, but kept us on track with a wonderful spreadsheet, and helped us check over vendor logistics and contact information ahead of time. On the day-of, Valerie did a great job corresponding with vendors and making sure our amenities and decor looked beautiful. When we gave her the instructions to "do with the extra flowers/greenery runners as you see fit", Valerie did an excellent job and exceeded all our expectations! I think the only regret for me is not leaning on Valerie a bit more for herding our groomsmen and bridesmaids for some photos and smaller tasks, given how capable she was. Their pricing was also very reasonable. I'd highly recommend them for your wedding as well!

Nicole is AMAZING. She helped keep me organized and sane during the weeks leading up to my wedding…read morewhich was really, really important. Her spreadsheets are very detailed which made going through them a breeze. Her team worked with all my vendors on the day-of so I didn't have to worry about anything. The best thing Nicole did for me was to help me design my reception. I had no idea where to start and she walked me through everything one step at a time. On the day-of, her team set up everything and it turned out SO much better than I could have imagined. THANK YOU NICOLE!!

Such an easy linen rental, did it online. Pick up was quick and returning everything after our…read moreevent was hassle free. Would definitely rent from here again.

A complete disappointment with this vendor. My wife and I had been planning our wedding for a year,…read moreand the one vendor I wasn't worried about completely messed up. On the delivery day, they failed to bring everything they were supposed to. After what felt like over 30 calls, we finally reached them, and they delivered the remaining items late in the evening. Fortunately, this was the day before the wedding. When we spoke to the vendor days later to understand the disconnect and the unnecessary stress they caused, we provided feedback about the pickup day when their driver threatened to charge us because the tablecloths weren't ready. The venue intervened to avoid additional fees. Seriously? We tried to understand why the vendor would treat a customer this way. When we finally got on a call, instead of being sympathetic, they simply said, "That's not what the driver said, that's incorrect." Essentially, they called us and the venue liars. We didn't want to argue after just wrapping up our special day. I hoped the vendor would offer some sort of reimbursement, but we got nothing. All they offered was a discount for next time. Next time? Why would we ever book again after being accused of lying and enduring such stress? I would never recommend this place. They are absolutely unprofessional and need serious customer service training. I hope the owner sees this and has the compassion to do something about it.

I found Lanny's business card at a restaurant and decided to call her. We spoke on the phone and…read morelater met in person to discuss the wedding. At first, I felt completely clueless, but Lanny was incredibly knowledgeable and helpful. Her pricing is very reasonable and more affordable than other places I checked. She was also very responsive via text, which I appreciated compared to other vendors. Lanny is easy to talk to, and I would recommend both texting and speaking with her on the phone or in person. Sometimes it's harder to explain things through text, so having both forms of communication helps. You'll have text to refer back to and phone conversations for clarification. On the day of my wedding, everything was perfect. We can't thank Lanny enough for doing such an amazing job and being so kind and patient with us throughout the process. I was really stressed at first, but she made sure I felt calm and taken care of. Thank you again, Lanny! I highly recommend her! (I'll post pictures when I am able to!)

Needed to plan a wedding reception in 3 months notice and Lanny was able to step up to the plate…read moreand knocked it out of the park. She did a wonderful job with chair covers, table settings, photo background, and wedding cake. She made planning our wedding a less stressful task on the short timeframe that we had. We(wife and I) highly recommend using her for your momentous special day.