Alex was super responsive and attentive to detail. I needed a watch engraved for a gift with a…read moreshort time available and they did a beautiful job . They reviewed my vision , did a mock up and sent proofs for review in less Than a day. I couldn't be happier with their work. Thank you Alex!

Discovered Monroe Laser Engraving online when searching for an engraver to customize a birthday…read moregift. Was a little reluctant to deal with a place that I had to mail the item to, as opposed to a local business where I could drop off and pick the item up. I am so glad that didn't stop me from using Monroe. I dealt with the owner Alex, who answered all my questions promptly, whether an e-mail or phone call. His estimate for my job was more then fair, so I mailed off the item. The item was returned to me promptly. I could not be happier with the results. I highly recommend Monroe Laser engraving to any fellow yelper in need of any engraving work. Thanks Alex!

Great customer service on a quick engraving job. Price was reasonable and I like that they text you…read morewhen your item is ready. The store has been in the mall forever (may have changed location) and it fills a unique niche in it's services, especially on a weekend when no other engraving stores are open.

If you need engraving or any award needs, this is the place. I purchased a signet ring at Forsythes…read moreJewelers and wanted it engraved. The quote from the hand engraver was $150.00 so...they recommended Recognition Experts. I brought it in on Monday and Brian took the time to show me exactly what the interlocking initial monogram would look like on his computer, called me on Tuesday to say it was ready! Now the story could end there with great customer service and expediting the turn around quickly but...when I got there at 4:41pm they were closed but in the parking lot was a gentleman who I spoke to and said I guess I was too late as they closed at 4:30pm. He cheerfully asked what it was I was picking up, told me to stay in the car and he would be right back with my ring! Then I paid him and again he went inside, got my change and I thank him for the great customer service! Wow! Only in Rochester do you get this kind of service!

Great customer service from start to finish and quick to help and offer suggestions. Everybody I…read morecame in contact with was very pleasant and accommodating. Even had what I needed in stock and got it done in only a few days even though I hit them at the last minute with the order. Highly recommend this business at a time when customer service at most places is not happening. I'll be back.

From the owner: If you're a sports coach or an organizer of a charity event such as a 5k run, you may need quality…read moretrophies, medallions, or plaques to present to winners and participants. With more than 30 years of experience under their belts, Penfield Trophies in Monroe County, NY, is ready to help. They will work with you to create a unique engraving for your trophies or plaques, whether you just want your team's placement in a tournament or participation acknowledgement for marathon runners. With their various colors, fonts, and techniques, it's easy to tailor plaques and medals to your particular vision. Beyond awards, the staff can also create signs for everything from stores to nametags and customizable gifts ranging from coffee mugs to jewelry boxes. If you can't find what you're looking for, let them know and they'll do anything they can to match your idea. To start designing your customized award, sign, or gift, give Penfield Trophies a call at (585) 586-5484. Visit their website to learn more about what they can craft for you and see some of their previous work.

I went to the Jewelry Clinic and had a great experience! We were on a time crunch and Bob was super…read morehelpful. He got my engagement ring resized within 2 business days! Dropped it off on a Wednesday and was done by Friday. Went from a 4.75 to 5.75 ring size flawlessly! It fits perfect and looked great upon pick up! u would highly recommend!

Bob is very knowledgeable and helpful and quickly resized my ring for me. 100% recommend taking any…read morejewelry issue to Bob first before trying elsewhere.

I walked in on the Jefferson Rd location. Never have done this before- they were so kind and…read morewelcoming. Never thought I'd walk away with so much money. Thank you.

Very fair and great customer service. They gave the best price for my scrap gold. I have been there…read moretwice within a month! Thank you?