Breathtaking does not even begin to describe the amazing work that Roxy and her team did. It's…read morebeen over a week since my wedding and I keep looking back at everything she did, starting from her day 1 thoughtful planning all the way through the final day of. Every step of the way she was communicative, sincere, and her attention to detail was second-to-none. Where do I even begin? Well, at the beginning I suppose! I had reviewed Roxy's work on The Knot and was already impressed. After reaching out, she provided me with a fast response so we could schedule a zoom call to walk through the process. Immediately on the call, Roxy put me first, emphasizing that it was my day, and her goal to make that vision a reality. She hung on my every word, and even when I couldn't verbalize everything I was looking for, she was able to make suggestions and bridge the gap. I logged onto that call thinking I had an idea of what I wanted the flowers to look like at my dream wedding - I logged off of it knowing for a fact that I was going to get it. As the day approached, Roxy was never intrusive, but always available and providing regular updates. She provided us with a brief and inspirations on what vibe they were cultivating, how the designs we had picked out would interplay with the rest of the venue - I'm not exaggerating when I say Roxy's willingness to work with me was pivotal to determining the aesthetic of the rest of the wedding. Wedding planning is always stressful, but with Roxy, the flowers were the one thing I wasn't stressed about! Whenever I did hear from her, it was always good news, or little teasers of the amazing work that was to come. She was forthright and willing to work with my schedule to come and see the venue so she could plan accordingly. And then the day of - wow, wow, WOW! Blown away does not even begin to describe it. Roxy and her team arrived early and had everything set up well before anyone else arrived. If I could do anything different about my wedding, I would have gotten there an hour earlier just to take it all in. To anyone reading this, I cannot recommend Roxy enough. You owe it to yourself to work with someone who wants your big day to be a success, who will help you achieve your vision, and who will provide you a stress-free zone as you work through the craziness of wedding planning. If you want the magical wedding - you want Roxy. Plain. And. Simple. P.S. It's not just her amazing work, but also the little things. Roxy really is happy for her clients - she sent a congratulatory gift to me and my husband, and it will forever have a spot in our home. Thank you again Roxy!

How can I begin to describe how much I loved all the florals for my wedding? They were PERFECT!…read moreThank you Roxy for bringing my dream wedding to life! It was so easy to work with Roxy. She's such a sweet person! She was always so quick to reply to my MANY questions lol and she understood my vision to a T. From the sketches she made for us at our first meeting, to postponing my wedding due to covid to our wedding day, Roxy's work was nothing short of great. If you want your wedding florals to be beautiful, dreamy and romantic then Roxy is your gal!

Florentyna's was a dream to work with! Herbie understood my vision for my son's baptism luncheon…read moreand executed it perfectly. The florals were fresh, bright, and beautiful. The arrangements for the lunch table were the perfect size and width, and the florals by the cake made a great statement. I will definitely be a repeat customer! Thank you!

Very nice store. Will definitely do business again. They did everything exactly how I expected.read more

This is a great family owned business. My first encounter with them was through an offer on Too…read moreGood To Go. I got a beautiful bouquet that was originally worth $30 for $9.99. This one large bouquet helps me make three centerpieces for my boyfriend's party. I highly recommend the offer that they have on TGTG if you have a special occasion that you'd like to bring flowers to. Additionally, they offer $100 flower bucket for $33 on the app, which is perfect if you are planning a larger event like a DIY wedding. I now know where to come if I want gorgeous yet affordable flowers. Parking in the back, more than you think.

Arrived around 4:15 on a weds. There is a parking lot (actually 2 ) behind…read more In and out - in a few minutes. I ordered in advance. Surprised my wife. Friendly help and all went well. My first time, I'll certainly return.

Ordered from the a set of flowers to surprise my girlfriend... not only that they have changed the…read moreflowers that i chose bc they couldn't 'source' the tulips that were shown on their website they didn't even offer a discount or anything for the last minute change. My girlfriend received a very tired looking flowers instead of fresh flowers for a $100 ! When I called to complain, the guy didn't even let me talk and was just trying to justify what's going on continuing saying the flowers are fresh. Super bad experience, wouldn't recommend them!

I absolutely loved my wedding bouquet! It was exactly what I had dreamed of--beautiful, elegant,…read moreand even better than I imagined. The quality was amazing, and the price was very reasonable for what I received. The customer service was kind and friendly throughout the process. My only suggestion would be to improve communication if you're running behind schedule. A quick update would go a long way in giving customers peace of mind, especially for such an important event. Overall, I was very happy with my bouquet and would definitely recommend them. Thank you for helping make my wedding day so special!

Incredible work! I used sassafras for landscaping my garden and it's the prettiest rose garden I've…read moreever seen. They worked with me to curate exactly what I wanted. They worked with my budget. 10/10 they know flowers!

I have had spectacular results with Sassafras Shoppe in Topanga Canyon. The person that I work with…read moreis Pami Ozaki. She landscaped both my front yard and my back hillside and did a beautiful job on both. She built stone urns around my trees, making them look stately and elegant. She correctly and beautifully installed two completely different patios, with fragrant hedges for privacy. She correctly installed the irrigation and solved some problems I had with drainage. She landscaped the front yard with roses, jasmine, agapanthus, lantana, an apple tree, and daffodils. The back hillside has oleanders, bouganvilla, geraniums, salvia, irises, wildflowers, camellias, and a properly trained grapevine, which produces grapes. All of my fruit trees are flowering. She coaxed food from very old fruit trees. She has an eye for color, and carefully considers all the seasonal changes in her ideas. She just installed a small eco-safe vegetable garden and I eat fresh food from it. Everywhere I look there is color and fragrance and shape and food. I am in heaven now when I am home, all because of Sassafras Nursery in Topanga and the owner, Pami Ozaki. Along the way she became a force for good in my life. I never looked back.

WOW WOW WOW. Carola is a floral rockstar! She has the most incredible customer service skills,…read morepatient, thorough, professional, friendly and efficient. Her artistry is amazing, so talented, and you can really feel she puts her entire heart and soul into each arrangement. Ordered yesterday, was delivered today no problem. She even sent me photos of the arrangement! Will definitely be a returning customer. Thank you so much!

Great service. Great value !!! Appreciate the ease of using their website. Big floral…read morearrangement delivered.

Great service. Asked for a $100 bouquet giving them creative control. The bouquet was larger than I…read moreexpected and I loved it.

Jamila and her husband are some of the kindest, most compassionate people I have met. They made a…read morevery difficult time for my family list of a cold by being kind, professional, responsive, and responsible. We had a problem with the mortuary and had to have a change in plans, and they were understanding and compassionate, and showed the utmost professionalism. I appreciate the customer service, the extremely high-quality of the flowers and the beautiful thoughtful arrangements. They are my go to florist and I highly recommend them for all your floral needs.

Love this place! Ordered some flowers for my sister, who had just gotten out of surgery. I so…read moreappreciated how easy it was to order a bouquet online, on their website. HK flowers texted me with a picture of the bouquet that they arranged prior to delivery, which was so reassuring. They were positive and friendly in every single interaction and the result was beautiful! Reasonable price for the great service and beautiful arrangement! Definitely will order from them the next time around!

HK Never disappoints!! Use them for all occasions. The bouquets always look like the photo on…read moretheir site. The delux is actually delux, and the standard is also beautiful. Super friendly too! Amazing florist!

Fantastic Service helped me with my Moms Valentine arrangement. Johnathan was so much help and…read moreexplained different options. Definatley my go to Florist.

I needed to send something extraordinary to my friends who had just lost their dad. It was late in…read morethe day already so I took a chance and had Abbey's put together an orchid arrangement and send it. They did a great job on short notice and the arrangement was stunning. Thank you!

Very unprofessional, I had a very disappointing experience with this business. I ordered a specific…read moreflower arrangement priced at $89.99 and was told that tax and delivery would be added, but I was never clearly informed of the final total before being charged. As a small business owner myself, I value transparency, and that was completely lacking here. I was also told the flowers would arrive at 11-11:30am but they were delivered late in the afternoon instead. When I called to follow up, the response felt argumentative rather than solution oriented. After this experience, I understand why they have over 290 reviews with a 3.6 star rating it appears to be a pattern, not an isolated incident. Clear communication, professionalism, and accountability matter in customer service, and unfortunately that was not demonstrated here. I would NOT recommend based on my experience.

Terrible Service, Completely Misleading and Disrespectful…read more We ordered a $300 bouquet for my 30th birthday, and it was a complete disappointment. On the website, the bouquet looked luxurious -- beautiful red roses arranged neatly in a vase. What was delivered looked nothing like the photos. There was no vase at all. Instead, the flowers were wrapped in cheap transparent plastic with a red tint. The bouquet was poorly assembled -- the flowers were practically laying down instead of standing in a structured arrangement. The stems were not trimmed. The roses were all different sizes, many looked old and wilted: buds bending downward, petals falling off, some roses with dark spots. There were also small white filler flowers added that were not shown in the website photos. It honestly looked like leftover flowers thrown together. The overall impression was closer to a funeral arrangement than a birthday bouquet. Delivery was also one hour late. When my husband called to explain that the bouquet looked nothing like what was advertised, he was told, "This is how we always package them. This is our design." I will be attaching photos so the difference is clearly visible. When he insisted that this was not the service we paid for, the operator said, "There's nothing we can do. If you want, you can come in and we'll redo it." The level of disregard and lack of accountability is shocking. For $300, you expect premium quality and professional customer service -- not excuses and indifference. I absolutely do not recommend this business. For this price, you risk ruining an important day and being left extremely disappointed.