Amazing chocolate and the kindest ladies working. We purchased many kinds of chocolates to try and…read morethough we came in close to closing we weren't rushed at all. Delicious! The shop is very cute with a lot of nice clothing and gifts for the home and he ladies. I will definitely be back.

Wow! Beautiful place! The smell of chocolate was amazing!!! I highly recommend you go and see for…read moreyourself!! Five stars!!

After a great dinner at Old Market Square, we walked around in search of coffee for my wife. We…read morecame upon Coffee & Chocolate right off the square. It's kind of hidden and we were curious to try it. We walked in and were greeted with a massive display of chocolates of every kind. Next to the chocolate display, there were cookies and other pastries. The shop was refreshingly cool and very pleasant with wood furniture along with an old school wood bench. The place is small but if you had time, you could definitely enjoy your snack inside. The two women working there were very pleasant and friendly. We ordered a chai latte hot for me, a cold chai latte for my son and my wife ordered a caramel macchiato. To be clear, we were there for my wife. She loves coffee but it is a rare thing when she finds coffee that she likes. More often than not, we go to a promising coffee shop and it falls short. When my wife's face lit up with a smile after her first sip of her caramel macchiato, I was thrilled! There are few things prettier than my wife smiling from joy or, in this case having a great cup of coffee. Since we were in a chocolate shop, I had to order at least a piece of chocolate. The flavors were all different and quirky but it was the apple caramel that caught my fancy. It didn't disappoint!! So, if you're in the mood for coffee, chai or anything else in the way of a beverage and also love chocolate, this is the place for you!! Thanks, Coffee and Chocolate!!!

The tiramisu tasted like sludge, did they use cake mix? The coffee wasn't anything special. Don't…read moreeven get me started on the baristas behavior, very rude and unprofessional holding back her laugh as i talked, I know what i was saying was not funny nor a joke so what was her problem. I normally don't ever leave reviews behind, so that's how bad it was. I wrote a poem. Rancid brew in a chipped-up cup, Tiramisu that I could not sup, One bad bite and I nearly hiccup, I left that shop and never went up

This one is a hidden gem for ice cream. You get a lot more ice cream for the bang of your bucks…read more This is a family run business and it does have their feel to it. My wife and I always come here for ice cream when we visit Knoxville downtown. Highly recommend anyone to give this a try.

We love supporting local businesses. We had delicious ice cream from @thephoenixpharmacy located in…read more@downtownknoxWe were warmly greeted by Levi, so cool he & Levi share the same name. The service was superb, my ice cream sundae was sooooo yummy! Levi enjoyed his vanilla ice cream in a waffle cone. The aesthetics were super cool! There is an actual pharmacy in the space too! And you know that we love JESUS and to see a "God Loves You" postcard from @vvbcknox was extra special too! Please always be reminded that God surely does love you. On this Memorial Day, we remember all of our service men and women for their bravery and selfless sacrifices. May we love one another; celebrate our differences and spread love with one kind word at a time. Thank you @thephoenixpharmacy for your hospitality and for making us feel so welcome:) We love your family owned business and hope to come back again one day. #phoenixpharmacy #downtownknoxville #downtownknox #eatlocal

The cookies are pretty good. They look like little hats (they are supposed to look like mountains)…read more Since we got ours to go, I forgot to take a picture when we got home. The service was fine, the ambiance is fine too. It is small so there are no seats, you just buy them to go. They were better than regular store bought cookies, but they were not life changing. I suppose I was hoping for more based on reviews I read, but they were good, not amazing.

I walked into Moonshine Mountain Cookie Company today for the first time, and honestly, I wasn't…read moreeven planning on it. I was at the copy place next door and thought, hmm, what a nice treat. I don't know why more people aren't talking about this place! It's adorable inside, the cookies are incredible, and the ice cream is amazing too. This place is a hidden gem and definitely worth stopping by.

Yes there's a wait. It moved at a fine pace and the weather was quite breezy so we didn't really…read moremind. Everyone in line was chatting or observing and it just comes with the territory. More importantly, it's totally worth it. We got a box of goodies and they were all fantastic. You can taste the quality of the products they use. You can taste the butter. It's just lovely. My husband also really liked his latte. We sat inside and ate some of our goodies. We took the rest home for my mum for Mother's Day. My family loved them, too. Nice space. We also bought some whole wheat flour as a gift while there. Will absolutely go back when I'm in the area.

I stopped here to grab some treats on my way out of Knoxville. This bakery/cafe is absolutely…read moreadorable inside - bright, spacious, welcoming - and has some limited outdoor seating too. If I'd had more time, I would have loved hanging out here for a while. I only managed to get here about 45 minutes to close, so their selection was understandably if somewhat disappointingly quite picked over. I wound up with a cranberry oat scone and a blueberry and raspberry hand tart. The employee was very pleasant and warm. I appreciated her eagerness to help and positive attitude despite my late arrival. The baked goods sadly didn't really live up to my expectations. The cranberry oat scone was the much better of the two; it was pleasantly sweet and had the proper scone texture and only a little dry. Unfortunately, the hand tart had several edges that I discovered later had been burnt. This impacted the flavor of the whole item and sadly diminished it greatly. The fruit filling was tasty at least, though I didn't get much raspberry from it -- mostly blueberry. I'd be down to try again in the future, just would come earlier in the day when the selection is a bit larger and the products available are a bit more "choice," let's say. I appreciated the kind service and lovely vibes!

Fantastic chocolate, ice cream, and coffee. Really one of the best places you can stop in the…read moreGatlinburg area!

Such a good price for ice cream and so yummy too!! Really cozy to sit down and shelter from the…read moreheat inside. Log cabin vibes.

These were delicious! I will definitely be coming back! Everyone was so nice and I loved the decor…read moreof the place as well.

Everything is wonderful there. It is a treat for the eyes and the taste buds. It is so nice to…read morehave a chic bakery in Knoxville.

Kilwins is always a win wherever you are!! I happened upon the Knoxville store on a Tuesday…read moreafternoon. Even though there was only one staff member, he was kind and helpful with whatever I needed. He shared what he was making (chocolate dipped strawberries ) and pointed out the sugar free section when I asked. The chocolates were delicious as always and walked out with a waffle bowl sundae. Their hot fudge is to die for!! Never a disappointing visit to Kilwins

There was about four employees there only one was helping any customers. Two of them were just…read moresitting there chatting with each other about random every day stuff. I gave the girl the money and I had to correct her that she was gonna give me too much change so I'm not sure what happened there. The ice cream was tasty, I ate about half of it.