I ordered a beautiful bouquet of flowers for my friend's 50th. Turned out beautifully. I asked for a bouquet that can last longer than 1 week. We selected some birds of paradise, bromleamsns and some other fillers. Was GORGEOUS. My gfriend loved it. I did NOT have it delivered so can't address the delivery service..which I believe might be another company. I am about to order another arrangement for my gfriend as her mom just passed. read more

I ordered the MAGNETIC LOVE flower arrangement for my wife for Valentine's Day. The arrangement pictured on your website displayed long-stem red and pink roses arranged in a beautiful offset heart shape. Unfortunately, I was extremely disappointed with what I received, especially considering the amount paid. The delivered arrangement contained mostly long-stem roses, with what appeared to be rosebuds used to fill in the gaps. Many of those rosebuds do not have stems placed in water, which means they will likely wilt prematurely. The arrangement did not reflect the quality or design shown in the advertised image. Given the price point, I expected a product that closely matched what was presented. To be candid, the value and presentation were so underwhelming that I would have been better off purchasing a $20 bouquet from a street vendor. read more

Flowers by Coley San Jose - The magnetic love arrangement that I received - Flowers & Gifts Near Me - Los Gatos, California

Paige is super sweet and talented and she's beautiful flower arrangements. Ordering some for the memorial service on Thursday. They have the most beautiful hair clips and I love the dish towels. Look at this beautiful arrangement that Paige is working on right now and it smells so good! read more

Flowers by Coley San Jose - So beautiful - Flowers & Gifts Near Me - Los Gatos, California

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I ordered a specific sympathy bouquet from the Flowers by Coley online catalog of arrangements. It was a small arrangement in white for a friend's celebration of life memorial. FAILURE #1: As soon as I saw the the confirmation email & bill, I noticed a spelling error on the card for the bouquet. I sent an email pointing it out & asked that they send confirmation of correction. I got NO response so I called and left a message -- TWICE. The misspelled card was on the delivered bouquet at the memorial today. FAILURE #2: Instead of the tasteful, white arrangement I had ordered, a strange & garish arrangement of red & pink roses and purple orchids sat on the stage. Next steps: I will send a documented complaint to the Better Business and will copy the Coley CEO. read more

This flower and gift shop is an absolute delight to visit! The flower selection is vast and they're all very vibrant and fresh. You can preorder arrangements or have them put together on the spot but either way, you'll walk away with a smile! Absolute neighborhood gem! read more

Please do NOT order from this florist. I ordered pink roses for my aunts 88th birthday. I called ahead to confirm they had the flowers in hand and they said they did and instead of pink roses they sent some other arrangement and it had red roses. Such a disappointment, even her cake had pink roses they were suppose to match. So if you don't want to be disappointed or embarrassed then go to a better florist. I did call them and asked what happened and they offered to pick up the delivered flowers and replaced them when they had the " pink roses" and they didn't know when that would be. NEVER again. read more

Flowers by Coley San Jose - This is the arrangement she received. - Flowers & Gifts Near Me - Los Gatos, California

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I just ordered sympathy flowers for pick up and no one is answering the phone - I should have read the reviews

Pretty disappointed by the false advertisement. Their website clearly advertises one thing, but get something you did not pay for- especially when the customer pays more plus tip.... For what?? Go to Bunches up the street they've always been reputable. read more

Flowers were pretty but I got these for my MIL because she was sick and we couldn't see her for her bday. She was home as well as her other son and they didn't ring the doorbell or knock to try to make sure she got them. I even added a tip for the company, TIPS- to insure prompt service. I don't feel like I got great service. I had to call 3 times about these flowers. They were sitting out all night unfortunately. Also, I never got any communication from them. No confirmation email/text confirming my order or delivery. The lack of communication as well as the delivery is why I'm giving 3 stars. Service matters, even though the flowers are pretty. read more

Absolutely blown away by the bouquet I ordered for my friend! The tropical bundle was stunning--vibrant, fresh, and beautifully arranged. I was so impressed by the quality, especially at such a great price. Karen was amazing over the phone--so kind and helpful--and had everything ready to go in under 18 hours. Incredible service and even better flowers. Highly recommend! read more

Flowers by Coley San Jose - Tropical arrangement - Flowers & Gifts Near Me - Los Gatos, California

I never want to have anything to do with this company again. I ordered a floral centerpiece from them for the Thanksgiving dinner I was hosting. It was to be delivered on Wednesday before Thanksgiving. When I called them twice that day, they assured me both times that my flowers were out for delivery. I don't know if they were lying or have a terrible communication system, but either way, the flower arrangement never arrived. After their closing time at 5:00, I left messages on their voicemail, but no one ever called me back, even days later. Their service is F minus terrible. I would never use them again. In fact, I opened a Yelp account today just so I could write this review. Kelly S. read more

I ordered an arrangement that cost $250.00 including delivery expecting my friend to receive something "spectacular." The arrangement delivered contained less than $20.00 of flowers nicely arranged. To honor their "guarantee," the "correct" arrangement was to be delivered the following day. There was no delivery as promised the following day, and when the replacement came, it was, according to the recipient, the exact same size as the arrangement originally delivered and contained no more than one tenth of the flowers and floral material one would expect for a price of more than $200.00 before the additional delivery fee of $40.00 that was added to the total. My friend, who is a frequent purchaser of flowers, is very knowledgeable about what a high priced arrangement should look like. The second arrangement was fresher but no larger nor more elaborate than the first. Instead of honoring the Guarantee of Satisfaction, the company refused to refund my payment, insisting that there were a couple more roses and a more expensive type of orchid in the second arrangement. Although I had just learned of the problem because the arrangement was, after all, a gift and I was traveling, the florist said my the issue was reported two days too late for any remedy and that a refund would compromise his overhead. After I suggested that a 50% refund instead of the full amount, he eventually stated that the very best he could possibly do for me was to give me a 10% refund, and that is what I promptly received. It has been a most disappointing experience not only for me but for my friend who appreciated the thought but certainly was deprived of the WOW I was so eager to have delivered. You cannot trust this florist to deliver what you pay for nor can you expect them to deliver an arrangement worthy of the price you will pay. You cannot trust this company to honor their guarantee of satisfaction, either. I would NEVER use them again under any circumstances. There is a rating system below of one to five stars. I am profoundly disappointed and if possible would rate them a ZERO. read more