Update: 8/23/2019…read more Haley Squires called me. She's the CBS reporter covering the Fletchers. She said the Idaho AG filed the complaint and the Fletchers were notified and offered a settlement which they declined, opting to go to court. There is not court date yet but the Idaho court tracker is updated with the information. So the case number is CV01-19-12217. You'll enter that where it tells you to when you follow this link: https://mycourts.idaho.gov/odysseyportal/Home/Dashboard/29 Update: 7/3/2019: Just got a phone call from the reporter in Boise who told me that Idaho Attorney General'sfiled their cases against the Fletchers in court today!!! Hello, just an update: We have a claim in with the state of Idaho office of the Attorney General. We received a letter from them stating that they are looking into the matter. I would highly encourage anyone else who got frauded by this company to make a claim with the AG office. We filed a small claims court in Ada County, ID. If enough of you file too, we could get something done here. If you'd like more info, send me a PM over social media. Justin Fordice Update 12/5/2018: I wanted to let you know that I also have filed a small claims court with Ada County Idaho regarding our pursuit of litigation against Craig Fletcher. We also have filed in Idaho attorney generals office claim for the fraudulent activity. The long and short of the situation was that he donated an AK fishing trip to a veterans organization banquet for which we bid on and won and then offered us a sweet deal to take my family along on the trip for which we paid an additional fee for that. Like everyone else, he bailed on the trip and did not give a refund. There are multiple other people who have contacted me that have worked for him as a staff members but also have been ripped off by him in canceling trips and not providing refunds. These are facts. Below is a list of addresses that I have found that were his previous or potentially current residences: Possible current address is 351 Live Oak Loop, Central Point, OR Possible former addresses: 176 W Claire Street, Meridian, ID 69 Castle Mountain Drive, Garden Valley, ID 8230 Ustick Road, Nampa, ID 176 West Claire St. Meridian, ID Hopefully, if enough people go on the hunt for him using the above addresses, we can find him and get him served with the proper paperwork so he can meet us in court. Justin

Total rip-off. Tried to get a refund and had the same luck as all of the other former customers. I…read morehave filed a complaint with the Idaho Attorney General and HIGHLY RECOMMEND that everyone else does too.

Boise, Id. This is a very nice place to lodge for the…read morenight. It was easy to find and it has ample off street parking right next to the house. The bed is comfortable with a good firmness. The whole unit is nice and clean. The bathroom is small with no counter so if you use the top shelf to place your toiletries on, be sure to remember them when packing up (I Totally Forgot Them). The shower stall was plenty big enough for us and has a quick supply of hot water with no pressure issues. The towels are excellent, they actually absorb water and dry you off. There is a kitchen we didn't use but the full size refrigerator was a plus. The air conditioner did a pretty good job filtering out all the smoke from the wild fires. We like to turn AC units off at night because of the noise, and open a window. None of the windows here are operable though. Probably for the best considering the unhealthy outside air. The neighborhood is quiet with only two noisy vehicles all night long. Be aware however that construction begins at 6:30 am on the large project directly across the street. It is unlikely you can sleep through any of the sudden din. Earplugs would be helpful, but of course I did not bring them. The locking system for the door is a great idea and so easy to use. You get to use four digits of your phone number and it's already set up! We really enjoyed all the restaurant choices close by that were in walking distance. The route meant walking through the capitol building grounds, which were kind of cool. We didn't use the available bicycles but maybe next time!

Very happy with our stay at the Boise Guest House. I was always stressed that someone would take up…read morethe parking, but that never happened. Thank you fellow guests. It's crazy to think that everything was contactless. You get a code for the door, you pay in advance, and there isn't a need to see anybody. Our unit was very clean and comfortable. We enjoyed the walkability to downtown and the State Capital. We walked to downtown everyday of our stay. We weren't around much to soak in the property. There is laundry in the back, and a backyard you can relax in. We did read out on the porch while sipping on a can of beer. That was fun. I highly recommend staying at the Boise Guest House. Especially if you are someone that's independent and doesn't want the fuss of hotels. Oh, we never figured out how you can use the bikes. Make sure to ask before your trip. I was hoping that there was information, but I couldn't figure that out.

Vacasa is the worst! The property manager and team are so unresponsive, don't follow up. Just a…read morepoorly run business! I would not use them for property management, you will regret it.

I would give Vacasa 0 stars if I could... We rented a small…read morehouse on the coast of Oregon and paid (with fees) about 500 dollars a night. When we got there the home was filthy and the plumbing was in disrepair. We let a Vacasa agent know about it right away and we were given a vague promise that they would make it up to us next time we rented.(?) I've been trying to get a supervisor to address our concerns for 2 weeks and absolutely nothing has been done. This rental would not meet the most basic building codes and it's obvious that Vacasa doesn't care

Don't be fooled (like I was) by positive reviews before this company came under new ownership. It…read morewas a nightmare working with this company, and I lost an enormous amount of money after terminating their management of four furnished properties. I was told this company had a "waiting list" of medium term renters for furnished housing, which turned out to be false. Short term bookings resulted in unscrupulous situations requiring my constant oversight: 1) I repeatedly asked them not to advertise that pets were welcome in my property listings. And they repeatedly continued marketing pets. One occasion after asking them to market no pets, I find that guest had brought a large dog. I worried that they were collecting pet fees on the side. Email updates from hosting companies informed me that BoiseBnb Managers were collecting early check in and check out fees without may knowledge or consent ($50 per booking, in most cases). When I requested transparency of all funds collected and paid out to me (monthly Profit and Loss Statement), they repeatedly refused. After I terminated their management, they booked someone the same day for a lengthy stay (10+ days). And they gave him keys to use the washer dryer in the SEPARATE downstairs unit that rents rooms to "WOMEN ONLY." It terrified my longterm woman tenant when a man suddenly appeared in the unit. They had previously managed those rooms in the separate apartment. Following the termination, furnishings were missing (curtains, a lamp). Petty stuff hardly worth involving the police. One digital lockbox was missing. BoiseBnB charged me a $1000 early termination fee and a cancellation fee for a booking that I could not honor (after their termination). In the end, they mostly managed the bookings that I had previously gotten on my own (through Airbnb) and my income dropped from over $5000+/mo to a couple payouts of around $350 and $475 - minus the $1000 cancellation - the $200+ booking cancellation. They told their cleaner not to clean for two existing bookings when I gave termination. I wish I had NEVER done business with BoiseBNB. It was an enormous loss of time and money, in the end.

I had planned on having my dad visit me in Idaho because I had some vacation time off from work. I…read morethought it would be nice to rent a home nearby for him to stay and feel comfortable. I had paid upfront for my airbnb 750.00 for a home in nampa for 3 nights. This was expensive already but I thought I would be paying for a good product. My mistake. My reservation time was 4PM. My dad's flight came in at 12:30 so I was already eager to get him settled so he could rest from the flight. I got a call and text at 3:57 as we were pulling up the drive way, stating the air bnb was "ruined" by the previous people staying there. Obviously I was concerned and upset that not only was it not ready on time according to the contract but that the house had not been taken care of. This was all not mine or my fathers fault and when we called Caitie the home manager she was abrasive and rude from the start. I called her to request a refund because I was no longer comfortable with the stay. She proceeded to say absolutely not and instead of being understanding she was combative and unreasonable. Beyond poor service skills. I was shocked by the lack of humility. My trip I had planned to spend with my dad that I don't get much time with anymore since I had moved was ruined. If there was any kind of service suggestions or an approach along the lines of how can we make your stay better would have made all the difference. If anyone reads this. Strongly would not recommend.

We booked thru Airbnb and Ion. My husband had accident was unable to use the property. I get not…read moregetting a full refund but asked for the $500 pet deposit back was told no. My daughter went into the home with the code to see if the Home would work for us we could not make it work. No one stayed or pets stayed in the home the 5 nights we had it rented. I paid additional per depoists and have the proof and that is what I had asked for back. ION knows that the property was not used for the 5 days. ION should not spread false claims. Thank you for nothing enjoy my money.

From the owner: Boise's Premier Vacation Rental Management Company!read more

Horrible customer service Response time in the toilet…read more 10 out of 10 do not recommend Reviews speak for themselves

Without making this a long-winded review I had an experience very similar to those mentioned by…read moreBrigitte and Jeremiah. The home we rented was not well maintained we fixed and cleaned many things myself because it was gross and because it was the nice thing to do. When we stopped renting the property we were charged over a thousand dollars in ridiculous fees for things like a closet being dirty (that was locked and inaccessible to us while we stayed there) and chalk on the patio (the kind that sprays off with a hose) amongst other things like being blamed for paint blemishes (that were there before we arrived) and broken furniture (broken upon our arrival) It looks like the organization rebranded to Itrip So. Idaho because they had such poor reviews. Do Not recommend.