This was our 2nd time using Creative Deck. This review is for customer awareness. We contacted the…read morecompany and discussed these matters with them before posting this. #1 - Although we are the property/homeowner, you do not have to be home during install. We are nervous homeowners. We took off work to be there. Unlike other construction we have used, Creative has only ONE crew that installs. That weight is on the ONE foreman who will have to take off work unexpectedly. No one showed. #2 - Calls the day of. We were called the morning of and asked "Can they come today?" We felt this "same day" scheduling was very erratic, compared to what we experienced with this company before. #3 - Customers - mark your wires and inform your adjuster. Your buried internet and automower wires are not marked by the Utility company. Inform your adjuster so he/she can help you get these marked. The 3-star rating was a 1-star. The company took time to speak with us about the issues, so we are showing some teamwork. Gary has been there for decades and knows his stuff. The management here - doesn't have time for conversation or empathy. They will throw the paper work back in at you, and you can see that response in their comments to reviews here. Sometime everything legal isn't moral/correct. We aren't sure we will use them again. It just seems sloppy and unorganized for our type of property ownership. I'm sure it would work great for other types of homeowners.

I would highly recommend against using this company…read more I was given a reasonable quote from them for a new fence for my yard, so that my dog can play without getting out. I decided to go ahead and signed a contract and scheduled the work. The work was completed in a reasonable amount of time, however this is about all that went well. The fence was installed very sloppily with several issues. I immediately tried to resolve these issues with creative deck design, however they argued and refused to do anything. They will not stand by their work at all, and will instead insist that it was the best that they can do. Eventually the issues were resolved with my fence, after several months repeatedly asking them to resolve the issues. However I can't give any better review because these issues should have never been there in the first place. Additionally when if issues did arise, they should have been addressed rather than trying to avoid fixing it. For anyone else considering this company, please read the reviews and pay attention to the bad reviews. There is a common theme amongst all of them, these aren't just bad reviews from people not getting their way. I've also put two pictures of their workmanship up, it will speak for itself.

We had Green Scapes install a paver patio, establish a new garden bed and redesigned an existing…read morebed. In the past, about 3 years ago they installed a brick walkway. With both projects, the entire team was very professional. They had a wide variety of options to choice from. The quality of their work was excellent. Green Scapes was recommended to me by a neighbor who had a walkway installed. I would highly recommend Green Scapes for your landscaping needs.

I contacted Greenscapes this morning. My husband is no longer able to shovel and clear the very…read moreheavy snow because of medical reasons. Lucia, quoted me a price based on my address, and scheduled me for today. Four guys came and cleared our sidewalk and driveway. It is amazing. I highly recommend the company. The work is top notch!!!. I will also be calling on them for our spring yard up keep. Very happy

We couldn't be happier with our experience with Fence & Deck Connection in Millersville! From our…read morefirst meeting with Chris to the final installation, everything exceeded our expectations. Chris was fantastic to work with. He listened to exactly what we wanted, delivered everything he promised, and gave us a great price. The entire process was seamless--from the initial quote and permitting to the installation. Their team handled all of the permitting for us, kept us informed every step of the way, and communicated exceptionally well throughout the project. What impressed us most was how efficiently everything was completed. Our entire project was finished in just one week, and the quality of the work is outstanding. If you're looking for a company that is professional, honest, organized, and delivers exceptional results, I highly recommend Fence & Deck Connection. We had an amazing experience and would absolutely use them again!

This company responded to my review, went above and beyond to be helpful, and fixed everything! I…read moream so glad there are still companies that believe quality is important and in making sure the customer is satisfied.

We had our fence around the pool removed and replaced by Winkler Fence and Deck and they did a…read moregreat job. They were the lowest cost, but still competitive, and went the extra mile to hand dig every fence post so as not to hit any buried electrical lines. Additionally, they are family-owned and local, which is important to me because I want to always refer my neighbor's business over big conglomerates. Call John and his family and get the job done right!

We contracted Winkler Deck and Fence to replace 4 gates and perform minor repairs on our existing…read morefence after receiving a referral. The initial engagement with the owner Curt was pleasant, the quote we received was reasonable, and the job started 8 weeks after we signed the contract. Unfortunately, that's where the good ended... On the day of the job, the crew didn't let us know they were onsite, which wasn't a good start. Then after the work was completed they left without notifying us that the job was done nor doing a walkthrough with us. The next day we looked over the work and noticed that two of the installed gates were not level and were substantially tilted to one side. We contacted their office manager, Tammy, who stated that the owner Curt would stop by the following day to review the issues. Curt was a no-show and after following up with Tammy she stated he would stop by the next day instead. He was again a no-show. We once again followed up and asked for a specific day and time that they would come out so that we didn't have to miss work again and never received a response... The following weekend Curt finally showed up unannounced and without notice and never apologized for the no-shows. He then immediately asked in a defensive tone "What's your problem with the gates?". We explained the issue and he tried to blame it on the previous fence builder. We stated that the previous gates were level and installed correctly and he replied "Well then what do you expect, this was a repair job". Uh ok... I expect properly built and installed gates, per our contract. He finally agreed that one of the gates should be rebuilt after initially denying it had issues and said he would try to reposition the other gate to reduce the slant, but he clearly was not happy about doing the work. Also, after providing feedback on the crew's disappearing act he stated "We have bigger jobs than this that are more important". When I stated I couldn't recommend them to others due to their lack of customer service, he walked off and barked "We have plenty of other work in this area so I'm not worried about it". Wow... A simple apology would have gone a long way... Ultimately they did fix the gates and followed up to see if we were satisfied. However, based on our overall experience I would not recommend this company due to their lack of basic customer service, lack of basic respect for their customers, and shoddy workmanship. Also, they clearly don't value smaller jobs, which is a bad move on their part because they lost future business with me as well as my neighbors who asked about my experience.

I recently had my deck replaced by Deck Soldier. In addition to being personable, they were very…read moreprofessional about informing me of their work progress and any unforeseen matters during construction, and they provided fair pricing. If you're a skeptical industry professional like me who prides himself on obtaining the best and most cost-effective residential contractor, consider Deck Soldier for your deck repair and replacement needs.

After a few quotes we gave project to Deck Soldier. Andre was 1st contact, very professional and…read morewent out of his way to get samples for us. They also had the best price, but the initial responsiveness and knowledge of product. The project began few days ago, they sent 2 men? But when you see the quality and expertise of them you see why. We have large 16'x16' main deck with 2 more levels , 2nd level attaches to screened in porch. George was so meticulous I was so impressed at his level of craftsmanship and attention to every detail! In 3 days they removed existing wood, and installed new TimberTech decking and main stairs. Next few days the remaining work, 2 sets of stairs, and rail system. I couldn't recommend a company or a team more.

Zufar and his helpers have done two projects for us, including a bathroom remodel. They were…read moreprompt, honest, reasonably priced and did a wonderful job. No complaints here.

I called Pro Handyman LLC to request a free in-home estimate for drywall and insulation work. The…read moreassociate who answered the phone used foul and inappropriate language, including "WT...," when I asked about having someone come to my home to provide an estimate. I found the interaction extremely unprofessional. When contacting a company that may be sending workers into a customer's home, I expect courteous and professional communication, particularly in households where children or teenagers may be present. Based on my experience with this phone call, I would not recommend this company.

Wow! Luis can do pretty much anything, and he does it all with professionalism and care! He did…read moreEXCELLENT work for us on several projects. The main project was to replace more than two dozen rotting boards and the steps on our 20-year-old deck, ensure the structural integrity of the deck, and jack up a corner of the deck that had sunk a couple of inches. He also power-washed the deck and the siding of the house that faced the deck. We also needed work done indoors. He repaired a door frame to a bedroom, fixed a broken storm door, replaced marble tile in our foyer, installed a missing sliding closet door, and procured and installed beautiful luxury plank vinyl flooring for a bedroom. He communicated clearly with us throughout every project, made suggestions when he saw something that needed improvement, and always checked with us when a decision needed to be made. In every situation, he did high-quality work in a very timely fashion. He always arrived when he said he would, made sure that the times were convenient for us, and always left the work area clean and organized. Luis is friendly, honest, communicative, reliable, trustworthy, polite, and highly skilled. We highly recommend Luis and his crew, and we would hire him again without hesitation.

Luis did an outstanding job resurfacing my deck with new Trex boards and replacing the steps. He…read morealso suggested important ways to improve the structural integrity of my 35 year old deck. He was professional, reliable, and paid great attention to detail throughout the project. The finished result looks fantastic, and the workmanship is top-notch. He communicated clearly and completed the work efficiently without cutting corners. It's not always easy to find someone who combines quality work with fair pricing, but Luis absolutely delivered. I would highly recommend him for any deck or general handyman work and would not hesitate to hire him again.

CBJ was contacted to request for some deck/porch concrete work-replace sagging porch and reinforce…read morerailings along with building a new roof over the porch. Gutters were added to this roof; additional concrete work was needed in front/back walkways. Doug with his crew David , Noah and Juan were professional workers. they completed all aspects of the contract in a very timely manner-all told in a week's time. we are very satisfied with the work and will hire them again. Price quoted was accepted reasonable compared to what we were given by another contracto.

CBJ did a tremendous job on my brick patio. I needed major brick paver repair and leveling. From…read moreDoug who accessed the situation to David and his crew Gerlin and Juan, everything came out perfect.