Professional and friendly service in a beautiful establishment! Owner operated by the doctors who…read morefacilitate outstanding camaraderie between all office personnel from the reception desk to the doctors! Every person I met was professional, courteous, and welcomed me to my new dentist home! Dr. Elizabeth Klanderman was amazing and not at all surprising as she is a military reservist. Absolutely love professional military personnel! I highly recommend this dentist if you are in the Jacksonville/Middleburg area!

Worst dental experience ever! First time I've ever been to a…read moredentist that does the exam before the cleaning....only to upsale a more expensive cleaning, and deny a basic cleaning. I tried this place out after moving to the area, but will gladly drive a little further and go back to my old dentist. Complete "Greed Machine" !! Visit was over 2- hours with no cleaning, and a lot of wait times in between. "Treatment Plan" is their favrite word. I heard it mentioned several times before I sat in the chair.... BEWARE!

This was once a great practice. I'd been a patient for 5+ years, but since Dr Harrington has…read moreretired & Dr Tron has left, along with all the staff, it's horrible. There is NO management & many temporary hygienists. My insurance was incorrectly coded & I was never given an explanation, only promised a credit, which was not given upon checkout. Save yourself the trouble & regret, keep looking for a better dentist

Dentist did a poor job on my tooth. It's never been right…read moresince day one . I asked for a refund and he said no he said I need to see a prosthetist that he cannot do anything for me so he ripped me off for $3400 I have no insurance and I'm on disability so now I have to live in pain and make payments on a bad tooth shame on him , hope he gets what's coming to him for making me suffer

Five stars is not enough for the wonderful talented & compassionate dental hygienist Angelita…read more"Lita" at my dental office Mandarin South Denistry. She performed a procedure on me today & showed again her incredible talent, care and concern for my health & comfort the entire time. She always has a beautiful smile/genuinely caring nature, and her compassion truly shines through her 20+years of experience. I cannot recommend her (as well as the entire caring staff) enough to anyone looking for expert, deeply compassionate dental care. They truly utilize modern technologies (my husband was having a procedure done by Dr. Jessica Proctor) & she is amazing in her advanced knowledge in changing avenues in Dentistry, as well as her dedication to all patients continuously. Deb & Dennis Strickland Mandarin 9-1-26

You can expect excellent care from Dr. Proctor and all members of the staff. Kristy at the front…read moredesk consistently offers a warm and friendly demeanor, and she is always eager to assist with any concerns you might have. Lita, the dental hygienist, is truly wonderful, as is Stephanie, who manages other dental procedures you may require.

I really enjoy my visits to Five Points Dental. The staff and Dr. Roessler are both friendly and…read moreprofessional, which makes the experience comfortable from start to finish. All of my questions are thoroughly answered in a way that's easy to understand, and I never feel like I'm being upsold on unnecessary services. I highly recommend Five Points Dental for your dental care needs.

I really love the staff at Five Points Dental. They always are friendly and make sure you're…read morecomfortable. It's a nice touch to have the tv's in the ceiling so you have something else to focus on other than the dental work being done.

They have friendly, staff and I hate going to the dentist and I love going to this oneread more

New to Jacksonville and was looking to establish a dentist in the area. Got scheduled in pretty…read morequickly and had a great experience. They follow strict guidelines at the moment due to Covid-19 but are very accommodating and helpful. The dental hygienist was great and we actually had a lot in common with my hometown. She explained everything and there was no pain during the cleaning. She was very pleasant and personable. Dr. Jones came in and introduced herself before checking X-rays and teeth. She was very professional and friendly and made me feel welcomed at the practice. She came highly recommended and exceeded expectations. I was given a welcome gift upon checkout and everyone from reception to checkout was exceptional. The office is very up to date and warm and I am glad I found my dentist in Jacksonville.

Amazing service! I went twice once by myself and then again with my three year old daughter and…read moreboth times my experience has been great. The entire staff was so polite, positive, and truly willing to help. The location was clean and sanitary. My overall treatment was truly extraordinary. If you're looking for a dentist this is the place to go.

I created a Yelp account solely to review this place. I think there is malpractice going on…read more Genuinely not sure how this office would be considered professional. The amount of times they called to reschedule me should have been my first indicator. First of all, the dentist is very blunt and not personable. For example, I explained to her I clench my jaw and wish to see a TMJ specialist because one of my teeth is impacted so much, it feels like I have a cavity, but there's no cavity. She says she can shave down my tooth. I said there has to be other options that aren't as invasive. All she says is "no" and that she believes my TMJ isn't bad enough but she'll refer me. I had a filling on a root canal they wanted to put a crown on, which I had heard from my prior dentist, so I accepted treatment. I wish I hadn't because the temporary tooth fell out 3 times in the span of 1.5 weeks. The first tooth fell out while I was eating eggs. The second temporary tooth lasted less than 4 hours. Again, it fell out while I was eating eggs. I asked for a different person to put in my temporary tooth, thinking that was the problem. No, someone else was at the dentist because their temp also fell out the day prior. The person that put my temp in put it in backwards and I had to be the one to tell them it was wrong. How could they not know? The third temp tooth fell out just 4 days prior to my permanent tooth being put in. Since I work two jobs, my schedule doesn't allow me to keep going back to get a temporary tooth put in every few days. Permanent tooth comes in... well it doesn't fit. They think it's because my gums grew over my tooth in the 4 days the temp wasn't there. So they cut my gums. Tooth still doesn't fit. They re-order a new tooth and say they'll priority ship it to arrive next week. It's next week- I call for an update. They say the permanent tooth won't be here until 2 weeks from now. So they lied to me and guess what? My temporary tooth fell out while I was eating a banana. I've not flossed around that temp tooth, have not eaten on that side, and have altered my diet over the last month to soft food only. Yet, the temp tooth still managed to fall out. 100% this is a dentist issue, not a patient issue. Please do not waste your time or money at this joke of a business.

I'm frustrated with the service I received from Blue Sky Dental Group. This is just my personal…read moreexperience, and others may have had a different one. When I first started going there, the staff was attentive and caring. Over time, however, I felt they became more focused on making money than providing quality patient care. Their attitude became arrogant, and the level of care declined significantly. This week, I went in for a routine dental cleaning. The hygienist immediately started taking X-rays without greeting me or explaining what she was doing. I had already had a full set of X-rays during my previous visit, so I asked whether they were really necessary. I also asked if I needed a protective lead apron. She seemed irritated and replied, "You don't need it, but you can have it anyway." She then continued taking the X-rays. After that, the dentist came in, examined my teeth for about five minutes, and left. The hygienist then used a water flosser and told me I was finished. There was no actual cleaning, no polishing, no scaling, and no discussion about scheduling my next cleaning. I expressed my concerns to the front desk before leaving. Unfortunately, no one apologized or addressed my concerns. They told me someone from the front office would call me, but I never received a call. I also had a root canal and crown done at this clinic. After the crown was placed, I experienced severe pain. When I returned two days later, they told me the crown had not been aligned properly and corrected it. While I appreciated that they fixed the issue, I was disappointed that there was no apology for the inconvenience and pain I experienced. Because of these experiences, I will never return to this clinic. One of my coworkers also had a disappointing experience. He told me that the office called him just 30 minutes before his appointment to cancel it. I'm surprised that a clinic built its reputation on its patients but now seems to show so little respect and care for them. In my opinion, patient care has declined significantly, and I can no longer recommend this practice.

I've had all of my treatment done here and it's been nothing but amazing. Dr.Stevens and Dr. Jonas…read moreknow exactly what they're doing and are very professional and knowledgeable. I would recommend this office to anyone, especially if you have dental anxiety I've never had a tooth pulled before and got all four of my wisdom teeth removed under IV sedation. It felt very safe considering they had a CRNA available as well to ensure my safety and comfort. Geri was my assistant and was very helpful.

A dentist's responsibility doesn't end when they refer you out. I trusted Dr. Steven J. Underkofler…read moreDMD for 15 years and maintained perfect oral health habits, including cleanings with his office every 6 months, flossing twice daily, using quality dental products like Sensodyne toothpaste, never smoked & always eat healthy. After finding a 'questionable' spot on my upper rear molar, he referred me to Dr. Andrew McClure of St. Johns Endodontists, who after weeks gave me a horrible experience with no proper care, treatment, follow-up or scheduling to resolve my dental issue. I have reported him & Dr. Underkolfer to the proper Florida Dept. of Health/Florida Board of Denistry in the State of Florida for further review with my history of all contacts/damage made to my health. When I reached out to Dr. Underkofler's office multiple times to report the situation and protect my health, he showed no compassion or willingness to help. He completely dropped the ball on patient care. He is a disgrace to his profession I am now finding out through my many Social Media contacts/calls received, as well as Dr. McClure. My husband and I found a wonderful Dentist so more caring with newer advanced equipment who is amazed as well at the lack of treatment/extended time delay. I hope Dr. Underkofler does not impact other patients so severely in the future. Save yourself the trouble & look elsewhere. Debra Strickland Mandarin

This GEM of a team genuinely cares about their patients. I have such bad dental/injection anxiety…read moreand the staff is so attentive and respectful -- you could not pay me to go any where else. Thank you a million times over Doc+team!!!