Very nice person at the reception desk. They scheduled my consult on the same day as my cleaning…read more Didn't have to wait long. Had my check up. After speaking to the dentist about some treatment options (no pressure for expensive work) I went back and had a my cleaning. I will go back for sure.

Dr. Greenwalt and is staff are the nicest, most professional, and honest dental experts that I have…read moreever experienced. They did a great job on my dental crowns and other services. I highly recommend them. Buzz Wagand

Avoid Great Expressions Dental on San Jose. Bad practice managers…read more We walked in great expressions dental center at 12420 San Jose blvd. Jacksonville FL 32223 and signed in for our appointment. The woman, Brooke, handed me a bill for $165. Surprised, I explained that my child has Medicaid as a secondary. She said you have to pay this first or we WILL NOT see him, then we will credit your account when Medicaid comes through. She said they would not refund my money directly, only credit the account. I reminded her that my other son had the exact same thing done with the same insurance and same doctor just a few years prior and we were not hit with a surprise bill. She said this is how it is. She did not double check our insurance, she did not try to investigate. Just threatened to cancel his appointment if I did not pay. Upset now, I said Well, obviously then I have no choice since he needs this work done. I signed the paper and attempted to give it to the woman I had been talking to- Brooke, but another woman came from behind her and said Well NOW your procedure is cancelled because you are rude. I had just heard the threat of my child's care being cancelled two times and I'm not supposed to be upset? And now here's a new reason for cancelling him?? It turns out they had the incorrect insurance. They never collected my insurance cards, they never bothered to investigate why this was so different from my last son's experience, they just said I was rude for questioning and being upset by an unexpected bill and cancelled his appointment. We've had so many appointment cancelled without even knowing until we walked in- We left due to poor office management before, and we only came back here for Dr. Moore to do my son's extractions. Man was that a mistake. Do yourself a favor and go somewhere else.

Had an appointment I scheduled online for 10:40am today and receive a call stating the dentist only…read moresee certain patients on Mondays Wednesday and Fridays. Will only see adult patients on Tuesday and Thursday. However when reschedule the exact same schedule that was online was provided. The lady on the line despite having my file up knew nothing I already provided and made zero attempts to ask if I wanted a different day. Just said ok bye and hung up. Mind you the appointment she end up saying I would have to talk is one 4/22. If the appointment wasn't available then I shouldn't be about to schedule it. Do better!

Always have had a great experience here. Been using this place for the last 4 years. The staff is…read morealways friendly and care about your experience

Great service, thorough cleanings by the hygienists, front office works well filing insurance…read moreclaims, office is clean! They use up to date technology. Always a great experience. Haven't had any issues in the last 10+ years. They never suggest un-needed treatments and address any concerns you may have! No reason to go anywhere else.

if you want a practice that doesn't care what you ask for and just wants to bill your insurance…read morethis is the place for you. after two separate appointments they still would not address what I came for originally. then when I demanded my records be provided to a competent practice they have refused. very poor quality and zero integrity. just another long line of dentist that are looking to charge you and your insurance for what they want to do and not listen to their customer, never again.

Excellent prophy. Hygienist did a thorough job cleaning down into the gums as well as tartar and…read moreplaque removal. Met Dr Hannania first time very kind. I am new to the area, relieved to find a competent and professional group. Office new bldg and immaculate.

I just had an appointment for a teeth cleaning and evaluation…read more Trish was my dental technician and I feel she is the best I have ever had. Not only does she clean my teeth but she diagnosed a problem with one of my teeth that needs special attention. I trust her completely. She explains everything as far as brushing, flossing and things I should avoid to eat or drink. I always feel much better after appointments with her. She's the best!

They overbook patients, perform procedures that are beyond their expertise, and have surly, passive…read moreaggressive office staff. The doctor didn't "believe in prescribing antibiotics" for my implant procedure, which resulted in a serious infection and turned a four month procedure into a year and a half debacle. They have roughly the same dedication to excellence as a government road crew- an actual quote from Doctor Nemetz about my finished implant: "after a few cups of coffee it'll probably match your teeth better." After overbilling, I had a $331 credit to my account and I had to chase these people down for 5 weeks to get a refund of the overage- no response, no replies, just a smirking receptionist. I recommend you find a real dental office. They will never get another dime from me.

So this review is on base of my mom appointment, she found this place through her insurance and…read moreafter reading all the reviews I told her I'm coming with you. The office is nice and clean, the stuff is kind. My Mom needs a new denture, so we were there to do the mold impressions. I asked for a written treatment, they gave us a paper that only says they will do the two dentures with the material and price, doesn't specify how many appointments will take. I do ask if all adjustments are included and they said yes. So will see. Now we will wait until the denture is ready. I think they said 4 to 6 weeks.

Horrible experience!! We will be changing dentist!…read moreMade the kids cleaning appointments for today. X-rays done, then they both sat in the chair for 45 minutes for the dentist to come in. He did the 5 minute exam, no cavities or decay but told the assistant he wouldn't do the cleaning, since he recommended a deep cleaning for an out of pocket fee of $195. Same for both kids, no cleaning! What a racket!!

Simply the best! As…read morea kid growing up in the 80's like most all kids i was tortured by dentist with bad skills, so i made the mistake of avoiding the dentist as i got older, even then still the pain was off putting, but i must say that i never have had any discomfort with Dr Lee or his staff, He has done some pretty in depth work over the years,and fixed a lot of poor work done by others and the pain or discomfort is non-existent, there maybe a mil a second of pain here and there, but that is it. long gone are the days of having continues eye watering pain for the whole visit. the staff is great and always kind and helpful. i wouldn't want to go anywhere else and feel lucky we have there office here in Jax. Try it once, you have nothing to loose!

Always a calm, quiet, and smooth process. That is so much appreciated. The staff is extremely…read moreknowledgeable and great at what they do.

I brought my 8-year-old daughter to Dr. Marinela M. Nemetz for a second opinion after another…read moredentist (not a pediatric specialist) suggested cavities needed to be filled and recommended a frenectomy using a laser. I wanted a pediatric dentist's perspective, and I'm so glad we came here. SN: Dr. Marinela M. Nemetz runs the pediatric side, her husband runs the adult side. I'm only reviewing the Peds side. Dr. M. Nemetz carefully explained why the frenectomy was needed, but also why she does not recommend using lasers for this procedure on children. She answered all of my questions thoroughly and in a way that made me feel informed and confident in the plan moving forward. What stood out most was how much effort she put into making my daughter feel comfortable. She has such a gentle, kid-friendly way of speaking, and my daughter really liked her (and of course, the treasure box at the end!). The office itself is very child-centered, there are games in the waiting area, an open bay setup with multiple chairs, and TVs at each chair so kids can stay relaxed. Children are even encouraged to go back on their own if they feel comfortable. We've decided to make Dr. M. Nemetz our family's pediatric dentist going forward. If you're looking for a dentist who truly understands kids, takes the time to explain everything clearly, and creates a warm, welcoming environment, I highly recommend Dr. Nemetz.

I brought my daughter to this Dental Practice expecting for her to have a good experience, but she…read morecomplained she was jabbed in her gums several time.s, after getting home she was still having some soreness, I called to ask if that is normal, the lady at the front desk didn't seem to understand, so I spoke to someone name Amy, my daughter stated that she was the one cleaning her teeth, she wasn't comfortable with this individual, and seem to be distracted and over heard being rude to another staff member. unfortunately I will not be bringing my child back, and maybe they need to look into this Amy character

Not picking on any particular business, however after going there twice in two separate occasions…read morein years and again this January around May the service is barely functional done mainly by bought unnecessary extraction ate up all my benefits, and then they kept calling me after I told him I was not interested in coming back for my cleaning in June and then again today leaving a long voice message saying how important it was. I have moved on so far from them and I'm willing to pay more money for cleaner better more well trained staff not accompanying that was sold out for the profit of the original owner. Who in my opinion did a good job one more thing if somebody die seven years ago and you call them and say oh they're due for their cleaning as my wife's mother had passed away and they hadn't been in there all that time that tells me you're scouring the records looking for customers Lisa did when I worked in the government chasing bad guys don't go there. Find somebody else.

Excellent service from appointment to chair and from chair to treatment. Everyone's Personable,…read morepleasant, competent and caring.