Salesman suggested the installation of an irrigation system around the house…read more The job was very unprofessional and did not work period. After several visits and different employees with different answers I was told that everything is fine and it will take about six months for the soil to be saturated with water. They did not even know how to program or wire properly the controller provided and left without even testing the irrigation. After a charge of almost $5000.00 for $300.00 of parts and 3 hours labor they refused to add a second valve to increase the flow on a section of house. At this point i need to complete the installation myself . My suggestion is they need to stick to dirt work and not something that requires higher IQ upstairs.

I hired Du-West some time ago to put in two root barriers for about $2,800. When I hired them they…read moregave me a card to be sure to give them a review on social media and listed different medias. I was not hat home when they came out for installation since they would never need to be in the house (as they confirmed). When I arrived home from a full day of work, I opened the front door and could smell natural gas (it had filled the whole house). I called the gas company and Du-West - they both showed up to the house. What I found out from Du-West was that while the crew was working, they wanted to turn off the gas line and the project manage said no...so, then the project manager went off to buy lunch for the crew and it was at this time the crew turned the gas off - which then blew out the pilot light to the hot water heater in the attic. When the crew turned the gas back on, natural gas began filling my home. I was told by the gas technician that only a certified plumber or a gas company technician is allowed to turn off the gas. When it came time to light the pilot, no one wanted to do it. I told them whoever turned it off has to turn it back on!!!!! So all of the windows were opened and we waited and they the two reluctantly went into the attic to light the pilot. At first, when I told this story to the Du-West manager about this I could hear the gasp in his voice, then he proceeded to act like it was no big deal - which their opinion is it's no big deal because I'm still alive! He offered me $250 for my "inconvenience" - I told him he should pay for half...he said he would need to speak to someone about it and would get back to me...of course he never did and I was too busy at work to keep fighting this, which is exactly what they wanted. In my opinion, this is such a high level of incompetence and negligence it is unbelievable!! What happened is awful...it endangered my pet, the safety of my neighbors and myself. But what it boils down to is unless someone is hurt or dead it just does matter. Absolutely shameful!

Great service from start to finish! The crew was very informative and answered all my questions.read more

Tree Barrier and FOUNDATION LEVELING My Structural engineer…read moreafter checking my house recommended Nelson Foundation they are one of his favorite. They did great job tree Barrier. Stephen and his crew are great. They are working on my foundation now. I'm really impressed. Also I was really impressed with Mark. He gave me a really good Price on both jobs. Will keep you posted after foundation is Completed. Pat

Contacted Generosity for foundation concerns. Was dreading the possible expense of the…read morefoundation repair. Made an appointment within 2 days. JT came out with in the scheduled time. Gave a hour and a 10 min notification of arrival. He walked the exterior and interior of the house. He pointed out possible concerns. Eventually brought in a machine and took multiple measurement throughout the house. He explained what was considered acceptable. He gave me recommendations on how to help my foundation, and what to look out for. He was very relaxed and informative. He wasn't pushy or trying to push me into getting foundation work done. It was a very positive experience.

I'm really glad I heard about this company from friends and family in the area. Generocity…read moreFoundation in Friendswood got me scheduled fast and at a time that worked with my schedule. The inspector, JT, was friendly and clear spoken and took his time going through everything. He used some kind of high-tech equipment to measure our floors and figure out how much our slab was off, then walked us through all his findings in plain English. Turns out we didn't need any major foundation work right now (which was a huge relief!), but JT still gave us some great tips on how to prevent future issues. I really appreciated how honest he was -- no pressure, no upselling, just straightforward advice. It's nice to know there are still honest foundation companies out there that care more about helping people than just making a quick buck. Foundation work is not cheap, but will save your house from further damage if needed. Big thanks to JT and Generocity Foundation!

These guys did an awesome job with our foundation work! It took about a week and they were on time…read moreand professional and kept us updated on developments. They have a team of folks that come and work from about 8am-5pm. We got some other quotes and they were the best. Also, they provided a lifetime warranty. Thanks Jose!

Great experience with Joc foundation repair. I started having cracks in my walls earlier this year…read morewhich was the starting sign of foundation problems. I reached out for a quote and they came out the next day. Patricia was able to walk me through the entire process so I had an understanding of what needed to be done. Jose was able to identify my problem areas and even drew a diagram of what needed to be done. Jose even worked with my budget. The work started and ended on time. Jose is also a plumber so he was able to address my plumbing concerns as well. I am very pleased with the work and the customer service. Their work also comes with a lifetime warranty that is transferrable if you sell the home.

Derick was very professional and friendly throughout the whole process, very responsive with every…read morequestion, and walked me through the whole process as far as options, costs, and timing! The crew was very friendly and respectful! I have a lot of landscaping and they really went the extra mile to put everything back as good or better than before. Their clean up afterwards was impeccable! I can't say enough good things about these guys and the whole experience, and best of all, they were one-third the cost of one of the heavily advertised foundation companies! I would recommend Deep Rock Foundations to anyone that would listen!

Everything from start to finish was great! Derek did a great job thoroughly explaining the work and…read morestayed in contact every step of the way. I esp appreciate that they have an engineer inspect the project at the end. Definitely recommend!

SAM and his team are IN-effing-CREDIBLE!!! They got my house done in a safe, healthy, and…read moreinformative way. They got the house leveled and move-in ready within days. They also kept me in the loop, made sure they wore masks when in the home, and limited contact. It was very comfortable working with these guys. I appreciate all they had to offer.

They lifted and levelled the Home early June 2021. We have called to have it relevelled during…read morethis one year warranty. They are not returning emails, phone calls or text messages. Very disappointed

Very prompt and professional service. Reasonable price. Thank you Erik and crew for the great…read moreleveling service!! Christina A.

From the owner: Foundation repair at an affordable price if your bids with other companies is to much give me a…read morecall I provide lifetime warranty on pier beam homes don’t look no further call us today for your 100% free estimate

This is not a professional remodeling company. I belive they look for cheap labor to complete the…read moretask. My upgrade bathroom was a mess. They don't fix the issues quickly. You better find a reputable company. They are not cheap either

Efficient, Diligent, and Punctual. A company you can trust…read moreto get the job done right! As an Investor I don't like to waste time, these boys arrived to the job site and exceed my expectations. It was a difficult foundation repair and it was executed in the timely manner agreed! Will be using them for all my foundation repairs! Thank You, Iec Design LLC