Super friendly, on time, honest service. Very knowledgeable and helpful. Highly recommend you call…read moreRyan for your pest needs!

I had a rodent problem in our crawl space. I called Ryan and he thoughtfully walked me through the…read moreprocess over the phone. We set up a time and he came over to my house to take a look. Ryan explained everything in great detail and educated me on things like where rodents could get into the house, what they like to eat, the difference between mice and rats (who knew rats were so intelligent), different kinds of traps, etc. We walked around the house and identified spots that should be sealed up. He offered practical solutions like chicken wire and expanding spray foam (typically used for insulation). He asked me if neighbors were setting out poison because he saw several dead critters in my crawl space. It turns out, a week later I did see a poison trap set up a few houses away from me. His down to earth approach on problem solving resonated with me. There's no black and white answer when you have rodents. Ryan was very patient and made sure I understood all of the options. It's been a month since he came out. Since then, I caught one mouse, sealed up the obvious spots around the house, and haven't seen any new activity. If the rodents do come back, I feel much more prepared to deal with it the next time around. If I can't, I won't hesitate to call Ryan again.

Great company, highly recommended! We asked Anthony to inspect our property and he went above and…read morebeyond what I expected. He is extremely knowledgeable, answered all of my questions, and was very insightful. He walked the perimeter, checked the attic, looked for signs of activity, places of entry, and fresh tracks. I greatly appreciate the fact that he was able to recommend another local specialist for an animal that is outside of his coverage. I typically don't write reviews, but I had such a great experience that I wanted to share it as a company with good customer service deserves support.

Anthony is the nicest guy you will encounter. Always comes by when you call. He is focussed on…read moreensuring customer satisfaction and that the problem is solved. Not in it for the money. Thoroughly professional - always comes by when he says.

To people who are looking for help with unwelcome pests, you can feel confident in calling Ailing…read moreHouse Pest Management. I was very impressed with the technician, Dmitri Ramirez. I can't say enough good things about this knowledgeable, young gentleman. He is an expert in his field! He said he loves what he does, and has been doing this work for years. He talks you through what he's doing at every step to keep you in the loop. Dmitri works fast, and he means business. Rats beware! Dmitri is here to serve you the eviction notice! (Typed and posted for my mother, a very happy customer.)

Beware of this company. They have very poor communication. Each time I tried to reach them it took…read moremany calls to them over several weeks before a call was returned. They gave out inconsistent and often conflicting information. They have an excuse for everything, why a technician had now been out, why a different technician did go out. A bill was left at the front door while others were mailed.They requested that they have a technician call me back. This never happened. Even canceling their service proved difficult to do. I closed out the bill and asked for them to not return. I later found a prior bill at the door. My account had not been closed despite a phone conversation that it was.

We moved into a home with a lot of carpet and didn't realize how quickly a flea problem could…read moreescalate. Once we started getting bit I put in a request out on yelp. Rhett responded almost immediately with a quote and availability to come out to my house the next day. I quickly cleared everything I could off the carpet and he did the first spray. I cleaned all of our bedding, towels, etc. and vacuumed everyday. He came back two weeks later for a second spray and no flea bites in between visits. The spray service combined with constant cleaning did the trick! I would 10/10 recommend Rhett.

I had an outstanding experience with this exterminator! He responded to my initial inquiry within…read morean hour, came to the house the same day, and didn't even charge an inspection fee. Communication was excellent. They kept me updated every step of the way. The crew was friendly, professional, and very knowledgeable, explaining everything in detail without making me feel overwhelmed or confused. I would highly recommend this company to anyone in need of reliable, professional pest control! I couldn't have asked for a better experience.

I cannot recommend this business highly enough! A few weeks ago my spouse noticed an old rusty…read moresoffit had been dislodged under an eave on our first floor and that a second soffit had a gaping hole in the middle. Tufts of insulation were strewn about the ground and some was hanging outside of a vent that led to an attic. Based off of a recommendation from a previous neighbor and research into local options, I called James. I was Immediately impressed with his in-depth knowledge and his willingness to explain and share his experience. After telling him about my location as well as a brief description of what I found, he was able to accurately describe my fence line, how it led up to a small landing, where the soffits were located, and what he suspected was happening. He came out, assessed the situation, and based off of the evidence he identified the culprit as most likely being a raccoon. He then provided me with options on how we could proceed. At no time was I pressured into picking an option that I was uncomfortable with. He went over the details for each option and clearly explained what was recommended vs what was less pressing and optional. We went with having him monitor the intrusion for 3 days and then replacing all of our old galvanized steel soffits with more coastal friendly poly-vinyl ones. Throughout the entire process, James was incredibly flexible, highly responsive, and deeply attentive to all of our questions/concerns. If you want thorough, professional, and thoughtful service, James is your guy!

Had an unexpected critter visitor in broad daylight. James was willing to come help assess the…read moresituation shortly after my call. He shared his knowledge and was super supportive and reassuring. While I didn't need to hire him, I would absolutely recommend him for future jobs. Thank you, James!

This has been a great experience. From my reaching out on the web, to the scheduler and especially…read moreBrayan, our inspector, everything was first class. A few days after the inspection the crew came for the service. It was a big job and the crew was again, professional and clearly knowledgeable. Highly recommend.

I have been a customer of Planet Orange for several years at my home in Martinez. During the last…read more4+ years, I prefer, and always only ask for Jonathan Smith as my service technician. He is polite, knowledgeable, always takes the time to explain everything he is doing before and after a visit, and is so thorough, he can often spot problems before they even develop. Jonathan never rushes me and addresses all my questions and concerns with patience, often suggesting solutions between visits. He always goes the extra mile, and I appreciate his time, his care, and his efforts to ensure that my home is pest-free! The exceptional customer service Jonathan provides directly results in loyalty from your customers. I hope he is acknowledged as a valued asset to Planet Orange, and that he may continue to service my home for years to come!

Very thorough and professional service was provided for termite control by Jonathan. I'd use them…read moreagain with no hesitation.

I can't comment on their pest services- but if you see a house inspection report from them just…read moretrash it. The only things that stood out in the report were: "I'm not an electrician - so can't report on.... I'm not a plumber so I can't report on... I'm not a hvac specialist so I can't report on..." end of the day, there was nothing in The report except all fluff and no stuff. The house had so many basic problems that the inspector failed to see. Thinking of pursuing this legally against them

After discovering early signs of termite activity in my home, I decided to call Andy at Monterey…read moreVista Termite Control - and I couldn't be happier with the results. From the time of my first call to the end of my treatment, Andy was responsive, efficient, and very easy to work with. After confirming dry-wood termites in the home (the reason for my initial call), he explained my treatment options. Then, he went under the house looking for subterranean termites. While he didn't find any active sub termites, he suggested a treatment to create a protective barrier to prevent future infestations. Andy is knowledgeable, explained every step clearly, and even followed up to ensure the treatment was working as intended. It's rare to find a service that combines effectiveness, efficiency, and excellent customer care so seamlessly. If you're looking for a termite solution, call Monterey Vista Termite Control.

Great experience with Monterey Vista Termite Control! Andy was responsive, knowledgeable, and…read morethorough, and he explained everything clearly. The inspection was detailed, pricing was fair, and the service was efficient and reliable. Highly recommend!