Super friendly, on time, honest service. Very knowledgeable and helpful. Highly recommend you call…read moreRyan for your pest needs!

I had a rodent problem in our crawl space. I called Ryan and he thoughtfully walked me through the…read moreprocess over the phone. We set up a time and he came over to my house to take a look. Ryan explained everything in great detail and educated me on things like where rodents could get into the house, what they like to eat, the difference between mice and rats (who knew rats were so intelligent), different kinds of traps, etc. We walked around the house and identified spots that should be sealed up. He offered practical solutions like chicken wire and expanding spray foam (typically used for insulation). He asked me if neighbors were setting out poison because he saw several dead critters in my crawl space. It turns out, a week later I did see a poison trap set up a few houses away from me. His down to earth approach on problem solving resonated with me. There's no black and white answer when you have rodents. Ryan was very patient and made sure I understood all of the options. It's been a month since he came out. Since then, I caught one mouse, sealed up the obvious spots around the house, and haven't seen any new activity. If the rodents do come back, I feel much more prepared to deal with it the next time around. If I can't, I won't hesitate to call Ryan again.

Great company, highly recommended! We asked Anthony to inspect our property and he went above and…read morebeyond what I expected. He is extremely knowledgeable, answered all of my questions, and was very insightful. He walked the perimeter, checked the attic, looked for signs of activity, places of entry, and fresh tracks. I greatly appreciate the fact that he was able to recommend another local specialist for an animal that is outside of his coverage. I typically don't write reviews, but I had such a great experience that I wanted to share it as a company with good customer service deserves support.

Anthony is the nicest guy you will encounter. Always comes by when you call. He is focussed on…read moreensuring customer satisfaction and that the problem is solved. Not in it for the money. Thoroughly professional - always comes by when he says.

I have been pleased with echo pro home Pest Control and Steven is my guy that comes to the house…read more There's an amazing job. I highly recommend it that anybody wants for a Pest Control. If you see something wrong you call them up. They come back with no questions ask and they respray and check and see everything is OK. Five star all the way and thank you Steven you're awesome.

We've called places all around town asking for help removing a wasp nest from our RV, including a…read morenational company, and no one else was able to help us because of the fact that it was located on our trailer and they are not able to treat anything with wheels. Not only was EcoPro Pest Control out within 20 minutes of our phone call but he went above and beyond just knocking down the nest. He walked around the entire trailer wiped it down checked for other nest locations and answered all of our questions. Absolutely fantastic customer service and I cannot recommend them highly enough

This company called us back right away and worked with our schedule so easily! Richard helped ease…read moreour minds with the flea situation that came up at our house & treated our house the day after our consultation. We are super grateful!

I started with Jimmy when he was at Terminix. He was my favorite exterminator. Then I was getting…read moredifferent ones every quarter. Didn't see Jimmy after that and I was not satisfied with my service. Then one day he shows up at my door saying he is now 101 Exterminators. I switched over and Jimmy now services my house every other month. Price is affordable. Customer service is great. Definitely recommend!

From the beginning plenty of communication from Mr Jonathan so we can understand the process of the…read moreservice between those at the office and those at the job site are very professional always when we had any concerns or questions they always had a solution to any of our questions or concern. They had the best quote in Monterey County to tarp the house... we highly recommend this company to get the job done right, and the crew are very trustworthy. sincerely, Martin Martinez.

Had a termite issue in a window sill. Called up Jacks. Termites killed and sill looks as new. Thank…read moreyou!

Absolutely the most unprofessional and disrespectful inspector I have ever encountered. This…read moreindividual showed up 40 minutes late to a scheduled appointment with no courtesy call, no text, no heads-up--nothing. He arrived, realized he didn't have the access code to enter the property, and instead of doing the obvious--texting or calling to request it a couple times --he left a single voicemail, made zero additional effort to reach out, stayed for maybe two minutes, and then left. When I returned his call (45 minutes later after finishing a scheduled meeting), he immediately snapped, saying, "I'm done. I will not be disrespected!"--then hung up on me. Let's be clear here: he was the one who showed up late, made no effort to communicate past his one phone call, and failed to take even the most basic steps to get access. And somehow, he spins it around and accuses me of being disrespectful? The level of arrogance, lack of professionalism, and sheer incompetence is mind-blowing. If this is the kind of person this company sends out to represent them, it speaks volumes about their standards. I strongly recommend avoiding them at all costs. There are plenty of professionals out there--these people are not it.

FIRST. If you have any issues, call them ASAP. I have…read morearachnophobia so when I saw HUGE spiders at my mom's house, I almost done had a heart attack. I made a mistake of spraying at it thinking I'll kill it, just to see all the other spiders I didn't see coming down their creepy webs. My fingers were on fire when googling for an exterminating company and thank god I called them. Jose came out and made sure they all went to someone else's house so I could visit my mom on a regular basis. The price is good too. It saved me from buying them another house because of me demolishing their home lol. TIP: don't spray at random bugs bc I guarantee that you will anger the rest and call them before your problem escalates. That's all.

I needed pest service ASAP and Western Way Termite & Pest Services came thru. Brandon has great…read morecustomer service, explained everything and did an excellent job! Would recommend him. Lorraine K.

I can't comment on their pest services- but if you see a house inspection report from them just…read moretrash it. The only things that stood out in the report were: "I'm not an electrician - so can't report on.... I'm not a plumber so I can't report on... I'm not a hvac specialist so I can't report on..." end of the day, there was nothing in The report except all fluff and no stuff. The house had so many basic problems that the inspector failed to see. Thinking of pursuing this legally against them

I cannot recommend this business highly enough! A few weeks ago my spouse noticed an old rusty…read moresoffit had been dislodged under an eave on our first floor and that a second soffit had a gaping hole in the middle. Tufts of insulation were strewn about the ground and some was hanging outside of a vent that led to an attic. Based off of a recommendation from a previous neighbor and research into local options, I called James. I was Immediately impressed with his in-depth knowledge and his willingness to explain and share his experience. After telling him about my location as well as a brief description of what I found, he was able to accurately describe my fence line, how it led up to a small landing, where the soffits were located, and what he suspected was happening. He came out, assessed the situation, and based off of the evidence he identified the culprit as most likely being a raccoon. He then provided me with options on how we could proceed. At no time was I pressured into picking an option that I was uncomfortable with. He went over the details for each option and clearly explained what was recommended vs what was less pressing and optional. We went with having him monitor the intrusion for 3 days and then replacing all of our old galvanized steel soffits with more coastal friendly poly-vinyl ones. Throughout the entire process, James was incredibly flexible, highly responsive, and deeply attentive to all of our questions/concerns. If you want thorough, professional, and thoughtful service, James is your guy!

Had an unexpected critter visitor in broad daylight. James was willing to come help assess the…read moresituation shortly after my call. He shared his knowledge and was super supportive and reassuring. While I didn't need to hire him, I would absolutely recommend him for future jobs. Thank you, James!

We called Clark yesterday fearing the worst of the worst in bug infestation. Within 5 minutes of my…read morewife's panicky call to the central office & us spraying the bedroom, Lorraine the inspector returned wife's call. (Fortunately, I had captured the ugly dead little critter & saved it in a small jar.) Lorraine asked me to text her a picture of the ugly little critter. PRAISE GOD! It was not what we feared. Ugly? Definitely! A bed bug? NO NO NO!!!! Ahhhhh.... peace of mind. Thank you, Lorraine!!! Thank you Clark..you were there when we needed you! Clark could have charged us unnecessarily...but they didn't. We couldn't have had faster, more knowledgeable or friendlier service!!! ...Ohhhh...the ugly dead little critter?...probably a hitchhiker from recently picked roses.

If you want services that you do not need and bad customer service, this is the place! I reached…read moreout to Clark's Pest Control at the beginning of January. They came to my home and advised the first step would be to set up some traps/poison and have someone from their team come look at our home to see if any additional work needed to be done which would come at an additional cost. Additional costs we were prepared for. The first service provider who assisted us sold us a plan which covered the initial appointment/set up AND the recurring visits every other month as follow up, a one time payment. When the second guy came he took a look at the foundation of our property and didn't even want to inspect it because the job was a lot bigger than anticipated and he advised the traps would do nothing. At that point we reached out to a contractor to see what needed to be done and at the end of it all we spent over $12,000.00 on repairs and kept the pest services because our issue was repaired and the traps and follow-up visits would bring us peace of mind AND they were already paid for. In March I received an invoice for recurring services from Clark Pest Control which threw me for a loop because I had been advised the recurring services were paid for at the beginning. I called their 831-442-5184 number on the invoice and spoke to a manager and that's when it all went downhill. The manager I spoke to was still in training, don't remember his name. I explained the situation to him and he would interrupt and try to catch me in a lie or go back on my words as if I was trying to lie to him. He would constantly interrupt me and say "did you read the contract? did you read the contract?" I have never ever felt so disrespected by an employee anywhere. I called again a few hours later to speak to a second manager and let them know about my interaction and explained the situation. He advised they couldn't do anything because the follow-up appointments are conducted by a third party that needs to be paid out but he advised he would see what he could do and that he would try to have at least half of the bill covered. I gave him a few days and never heard back. I followed up again given the same response and I never heard back again. My last call was an attempt to follow up, I left a message with the person I spoke to and they advised they would give the manager a note to reach out to me. Still haven't heard anything and received another invoice. I genuinely think this is the worst customer experience I have ever had because I was treated like a liar who is trying to pull a fast one and as a grown adult who pays all their bills on time this was a complete slap to the face. Just be careful they'll have you sign contracts for services that will nottt solve your problem and the second a hiccup comes up they will interrogate you and treat you like a liar and never call you back.