Super friendly, on time, honest service. Very knowledgeable and helpful. Highly recommend you call…read moreRyan for your pest needs!

I had a rodent problem in our crawl space. I called Ryan and he thoughtfully walked me through the…read moreprocess over the phone. We set up a time and he came over to my house to take a look. Ryan explained everything in great detail and educated me on things like where rodents could get into the house, what they like to eat, the difference between mice and rats (who knew rats were so intelligent), different kinds of traps, etc. We walked around the house and identified spots that should be sealed up. He offered practical solutions like chicken wire and expanding spray foam (typically used for insulation). He asked me if neighbors were setting out poison because he saw several dead critters in my crawl space. It turns out, a week later I did see a poison trap set up a few houses away from me. His down to earth approach on problem solving resonated with me. There's no black and white answer when you have rodents. Ryan was very patient and made sure I understood all of the options. It's been a month since he came out. Since then, I caught one mouse, sealed up the obvious spots around the house, and haven't seen any new activity. If the rodents do come back, I feel much more prepared to deal with it the next time around. If I can't, I won't hesitate to call Ryan again.

Great company, highly recommended! We asked Anthony to inspect our property and he went above and…read morebeyond what I expected. He is extremely knowledgeable, answered all of my questions, and was very insightful. He walked the perimeter, checked the attic, looked for signs of activity, places of entry, and fresh tracks. I greatly appreciate the fact that he was able to recommend another local specialist for an animal that is outside of his coverage. I typically don't write reviews, but I had such a great experience that I wanted to share it as a company with good customer service deserves support.

Anthony is the nicest guy you will encounter. Always comes by when you call. He is focussed on…read moreensuring customer satisfaction and that the problem is solved. Not in it for the money. Thoroughly professional - always comes by when he says.

I cannot recommend this business highly enough! A few weeks ago my spouse noticed an old rusty…read moresoffit had been dislodged under an eave on our first floor and that a second soffit had a gaping hole in the middle. Tufts of insulation were strewn about the ground and some was hanging outside of a vent that led to an attic. Based off of a recommendation from a previous neighbor and research into local options, I called James. I was Immediately impressed with his in-depth knowledge and his willingness to explain and share his experience. After telling him about my location as well as a brief description of what I found, he was able to accurately describe my fence line, how it led up to a small landing, where the soffits were located, and what he suspected was happening. He came out, assessed the situation, and based off of the evidence he identified the culprit as most likely being a raccoon. He then provided me with options on how we could proceed. At no time was I pressured into picking an option that I was uncomfortable with. He went over the details for each option and clearly explained what was recommended vs what was less pressing and optional. We went with having him monitor the intrusion for 3 days and then replacing all of our old galvanized steel soffits with more coastal friendly poly-vinyl ones. Throughout the entire process, James was incredibly flexible, highly responsive, and deeply attentive to all of our questions/concerns. If you want thorough, professional, and thoughtful service, James is your guy!

Had an unexpected critter visitor in broad daylight. James was willing to come help assess the…read moresituation shortly after my call. He shared his knowledge and was super supportive and reassuring. While I didn't need to hire him, I would absolutely recommend him for future jobs. Thank you, James!

After discovering early signs of termite activity in my home, I decided to call Andy at Monterey…read moreVista Termite Control - and I couldn't be happier with the results. From the time of my first call to the end of my treatment, Andy was responsive, efficient, and very easy to work with. After confirming dry-wood termites in the home (the reason for my initial call), he explained my treatment options. Then, he went under the house looking for subterranean termites. While he didn't find any active sub termites, he suggested a treatment to create a protective barrier to prevent future infestations. Andy is knowledgeable, explained every step clearly, and even followed up to ensure the treatment was working as intended. It's rare to find a service that combines effectiveness, efficiency, and excellent customer care so seamlessly. If you're looking for a termite solution, call Monterey Vista Termite Control.

From start to finish of the fumigation, Andy was excellent! He is very communicative, listens to…read moreyour concerns, is very thorough, on time and did an excellent job! He is also priced very reasonably. I will definitely recommend him!

We moved into a home with a lot of carpet and didn't realize how quickly a flea problem could…read moreescalate. Once we started getting bit I put in a request out on yelp. Rhett responded almost immediately with a quote and availability to come out to my house the next day. I quickly cleared everything I could off the carpet and he did the first spray. I cleaned all of our bedding, towels, etc. and vacuumed everyday. He came back two weeks later for a second spray and no flea bites in between visits. The spray service combined with constant cleaning did the trick! I would 10/10 recommend Rhett.

I had an outstanding experience with this exterminator! He responded to my initial inquiry within…read morean hour, came to the house the same day, and didn't even charge an inspection fee. Communication was excellent. They kept me updated every step of the way. The crew was friendly, professional, and very knowledgeable, explaining everything in detail without making me feel overwhelmed or confused. I would highly recommend this company to anyone in need of reliable, professional pest control! I couldn't have asked for a better experience.

I needed pest service ASAP and Western Way Termite & Pest Services came thru. Brandon has great…read morecustomer service, explained everything and did an excellent job! Would recommend him. Lorraine K.

I can't comment on their pest services- but if you see a house inspection report from them just…read moretrash it. The only things that stood out in the report were: "I'm not an electrician - so can't report on.... I'm not a plumber so I can't report on... I'm not a hvac specialist so I can't report on..." end of the day, there was nothing in The report except all fluff and no stuff. The house had so many basic problems that the inspector failed to see. Thinking of pursuing this legally against them

This company called us back right away and worked with our schedule so easily! Richard helped ease…read moreour minds with the flea situation that came up at our house & treated our house the day after our consultation. We are super grateful!

I started with Jimmy when he was at Terminix. He was my favorite exterminator. Then I was getting…read moredifferent ones every quarter. Didn't see Jimmy after that and I was not satisfied with my service. Then one day he shows up at my door saying he is now 101 Exterminators. I switched over and Jimmy now services my house every other month. Price is affordable. Customer service is great. Definitely recommend!

We had rodent issues similar to everyone else in Carmel Valley. Everyone on this team has been…read morewonderful to work with. They figured out entry points on the roof and found a huge opening in the crawlspace that any animal could have fit in. They not only trap but really work on exclusion. Closing off the entry points, replacing vent screens, and building doors to close off openings. Their thorough approach is unmatched. While working on our rodent issue, they identified termite issues as well.

These folks are the best. have used them twice. They are prompt, accurate, and reasonable…read more This last time another infestation of subterranean termites was found at a distance from the house. They returned to take care of it gratis.

From the beginning plenty of communication from Mr Jonathan so we can understand the process of the…read moreservice between those at the office and those at the job site are very professional always when we had any concerns or questions they always had a solution to any of our questions or concern. They had the best quote in Monterey County to tarp the house... we highly recommend this company to get the job done right, and the crew are very trustworthy. sincerely, Martin Martinez.

Had a termite issue in a window sill. Called up Jacks. Termites killed and sill looks as new. Thank…read moreyou!

I would give them a zero if I could. I've had monthly service with them for about 4 years…read more Services were spotty at best and didn't control the problem. I paid an extra 3k for a one time exclusion service. Within weeks of the service, I had mice in my house. Called for them to take care of the problem. They gave me a five hour window and then didn't show up. To make matters worse, the technician lied and claimed he had actually been here. I filed a complaint and talked to his manager. He said he would look into it. He never called me back. Don't waste your money on these clowns.

Arrived later than told. Did not complete even half of the job. Poorly executed the job-used…read moreunsightly pinkish foam showing on my house, sloppily and splotchy caulking in parts of my house but not completely done. Left after 1.5 hours to go to another job.