We had a great time on the Pained Ladies tour. Caio was very knowledgeable and helpful. Highly…read morerecommended.

Jim the driver gave an enthusiastic, fact and lore filled tour of San Francisco - complete with a…read morefew trivia musical challenges! Super interesting to learn about San Francisco Super fun to ride around in an old VW van! Jim and his anecdotes made the tour extra fun

The Good? You get to see many attractions along the route. I got the 48 hour option. I was able to…read morestop at a few of my must-see places on my list while I was in town including The Golden Gate Bridge, Palace of The Fine Arts and Pier 39. It is a bang for your buck and you will save - especially if you didn't rent a car and are ubering around. It's a good value. If the weather permits, it's fun sitting on the top of the bus. Always bring a sweater or coat just in case. I loved the automated audio guide you can listen to with the headphones provided. Learned some really cool facts about the city. The Not So Good? It is a long ride. I would guess about a two hour ride from stop to finish. I did two days and the bus drivers weren't very friendly.

They say every 15 minutes, but it's it's more like every 70 mins. I have been waiting on this hot…read morebus for 30 mins now while the drive is "taking a break". So far I'm very unimpressed! If you say every 15, it should be every 15. I waited 30 mins for the bus to show up at stop 17, it drove 1 mile. Made us switch buses, that took 10'min, then wait for the driver to finish their 30 min break before the buss stars moving. I'm 70 mins in and have gone anywhere and seen anything. And still in a hot buss with no ac waiting for the you shove more people on the buss. Pretty horrible way to start A $300 bus ride.

Raphael goes above and beyond for customers and their events. I have recently used them a few weeks…read moreago for a shuttle to top golf and back, and everyone had a great time. Motor coaches, mini busses, vans, limousines, they got it all and they do a great job at showing up on time and in professional vehicles. I guess only thing I can recommend is to not lose your stuff, as they aren't baby sitters who pickup after you ;) Grown adults shouldn't have any issues working with Umbrella!

What you look for in a bus company is to safely and efficiently get passengers from Point A to…read morePoint B. Umbrella Bus barely got our passengers from Point A to Point B, did not do so efficiently, and arguably didn't do it terribly safely. We booked Umbrella for a 54-passenger shuttle to transport wedding guests from our wedding hotel to our ceremony venue, and then from the ceremony venue to the reception venue ($1050 total). I confirmed this itinerary with their staff by email and phone several times (at least three), because they kept sending me invoices that only showed a partial itinerary, but they assured me that they had the correct itinerary written down and would read off the correct itinerary on the phone when I called. On the first trip, the bus driver got the bottom of the bus stuck on a steep hill, rendering it unable to move. Guests had to walk nearly a quarter mile from where the bus got stuck to the ceremony site. The bus was also blocking the entrance to the park where the ceremony was held, meaning that park visitors and several wedding guests who were behind it were severely delayed in getting into the park. We had a couple of guests who missed some of the wedding ceremony because the bus blocked the entrance for so long. It would've been 3.5 stars if only for this, since it wasn't 100% the driver's fault, though he should really have known what the buses he drives are able to handle. On the second trip, though, despite me confirming the destinations in the itinerary with Umbrella MULTIPLE TIMES, the driver had somehow been given the wrong destination by their dispatch, and took guests back to the hotel instead of to the wedding reception venue. My family members had to argue with the driver, who insisted that he'd been told to take everyone back to the hotel, and "I'm only doing two trips, how will people get back to the hotel?" but he eventually relented and took everyone to the reception instead, but meant that most of the guests were delayed by quite a bit in getting to the reception.

We used Superior Limousine to and from SF to our cruise. I'm an anxious passenger and I immediately…read morefelt calm with Hasan's driving. They are very responsive to phone calls also. Very clean vehicle and on time both ways. If I could give 10 stars I would! I will use their services in the future, they made our trip so much easier!

Superior Limo was wonderful!! We were celebrating my moms 80th birthday and our driver, Hassan was…read moretop notch service. She had such a fabulous time celebrating.

best city tour I ever took ... Chad was knowledgeable and personable and made for a great…read moreexperience.... highly recommended

Our Vantigo Tour with Chad was the BEST way to spend our first day in SF! We hit all the hot spots…read morewhich gave us a better lay-of-the land for the remainder of our trip. The VW bus Lillie is a fully restored gem. The tour was a great mix of history, pop culture and humor all told by a life long local. Highly recommend and would even do it again!!!

I did the 8am tour to Muir Woods that stopped in Sausalito. I'm so happy I got to see Muir Woods,…read moreit is really awe inspiring. It was nice to see it with the tour too and not have to worry about makes a reservation there. We promptly left at 8am. And the tour shop does have a small bathroom which is nice to use before you leave. Barry was a great tour guide, he loved taking pictures of everyone and knows a lot about San Francisco. We got out of the bus twice to take pictures on the way to Muir Woods. They were great picture stops and we head nice weather to pose in front of Golden Gate Bridge. Even though I've been to SF 5 times I still loved this tour. I've been to Sausalito before and could have skipped that, there is not much to do in that town besides eat something and look at the bay. Muir Woods is the real gem. We had only 1 hour and 15 min to explore on our own. I was alone so I walked fast and think I got to see more than most in that time. I would have liked more time there. You can add on Alcatraz and the bus drops you off there, or he can drop you at fisherman's wharf or back at the tour shop. Highly suggest this tour company! Very friendly, on time and knowledgeable!

This tour was not anywhere near worth the money. We were supposed to have 1.5 hrs at Murr woods, we…read morewere allotted barely an hour. We were supposed to be able to stop in Sausalito for lunch. We didn't get to do that at all. We got back with 20 mins to eat and get in line for the ferry to Alcatraz so we were super rushed. The tour guide was also in a big hurry from the minute we started. He also yelled and honked at cars on 3 seperate occasions. The stops were all rushed. And the tour was mostly the tour guide talking about music recorded in San Fran. Don't recommend for the price.

STAY AWAY!! Sure wish I had seen the reviews from Jessie (4/24/22) and Anne (7/26//19) before…read morebooking a tour with this company! My review is based on my experiences on 6/26/24. I have sent these comments 2X to Skyline before posting here, and I have received no reply. This company is at least a sham if not a scam... 1. First, there was absolutely no transparency from the company about its "partnership" with Big Bus. My relatives and I waited nearly an hour for one of its orange buses to show up, only to finally ask if Big Bus might accept Skyline's vouchers. Thankfully, we were allowed to board a Big Bus, otherwise we might have wasted more time waiting on orange buses that were nowhere to be seen. 2. Because Big Bus doesn't offer Mandarin recordings, my relatives visiting from China were not able to make use of the tour recording. However, I was assured by Skyline that Mandarin was available on "its buses." 3. Skyline's interactive timetable did not work, and it was difficult to find on the website. 4. There is no way to contact Skyline by phone for assistance despite its SF mailing address, which is the same for Big Bus. Is it really based in SF? 5. If the company is no longer operating its own buses (perhaps this has been the case since 2019?), that should be made clear from the start. In essence, Skyline is really a booking agency while Big Bus provides the drivers and vehicles. The website photos of its buses are totally misleading and are false advertising. I could have saved a lot of time if I had just booked with Big Bus from the start. Plus I could have purchased tickets on Expedia for less than what I paid on Skyline's website. All of this begs the question: what is the purpose of advertising Skyline and Big Bus as separate companies if they are one and the same? Maybe the Better Business Bureau can get to the bottom of this??!!

Very convenient if you want to experience the San Francisco city. The trip covers all the important…read morelandmarks. Highly recommend.

I was in San Fran for just about 8 hours, never been! Took the BART to union square and took this…read moreWONDERFUL BUS! I had the time of my life!!!! Great information about the city and its streets and building! Super wonderful driver! David! My husband and I didn't want to hop off! We stayed on the same bus all the way and then went to explore areas David showed us after our time with him was done! I will never forget the guy or my wonderful adventure! Buffalo soldier and the golden gate forever!!!!! Hana Hou! I'm going back someday again! It was such a great way to see EVERYTHING in a short period of time! Mahalo for the great time!!!!

I took my daughter, sister, niece and nephew to San Fransisco for vacation. We decided to do a two…read moreday hop on hop off bus tour. I had already purchased the GO city card for other entertainment in the area (I purchased the unlimited) and the hop on hop off was included in this purchase. BTW get the GO city card it will save you a ton of money. This tour was phenomenal. We did a full two hour ride the first time around and then did our hop on hop off. These buses come around about every 15-30 minutes so you are never waiting too long for one and stops at all the places you would want to see in San Fransisco. The tour guide was so funny and knowledgeable about the history of the city so we had fun and learned a lot. I recommend this to anyone wanting to see the city as a whole before exploring it on foot. This service makes that easy and fun.

Awesome service! Affordable, stress-free, faster way to Tahoe for anyone taking a trip from the…read more Bay Area. So glad we found Tahoe Convoy. Took a weekend trip with some friends. Bus was comfortable and spacious. It's so nice to be able to recline the seats, stand up, and use the bathroom. Outlets in each row are a plus. Greg is very friendly and professional. He kept us updated with departure times and let us know about any delays. Busses are allowed to go when there are road closures and cars are stopped - so it can be faster, too. We'll definitely use the service for future Tahoe trips.

Tahoe Convoy is a great alternative to driving or flying to Tahoe for the weekend! You can track…read morethe bus to see when it is arriving at your stop and the bus itself is super comfortable with outlets at each seat. Greg, the host, and the bus driver were really nice too! It is also a good way to keep cars off the road and help the environment.

My son and I made a day trip to Alcatraz island and it was a very enjoyable experience. I do agree…read morethat it's a little pricey but if you spend a solid 2-3+ hours there, I think it's worth it. Pros: + The staff were incredibly kind and helpful. + Once you get on the island and go through the 5 minute orientation from the NPS ranger, you're free to roam about. + The audio-guided tour is actually REALLY good. It was my first time and I thought it would be cheesy but it was engrossing and informative. + Restrooms were very clean and not crowded (at least not the guy's restroom). + There are some truly AMAZING views of the bay. Bring a travel-safe camera. Neutral: ~ There's restrictions on food and drink (only bottled water is allowed in the majority of the park). So plan ahead. ~ San Francisco traffic is real and kinda sucks. Plan ahead for delays. ~ A good portion of the park is outdoors (which isn't a negative but means that it's impacted by the weather). It gets super windy so plan ahead and dress appropriately. Cons: - The price is indeed a little high. I don't think I'd go here all the time. Once every couple years is probably fine. - A friend told me that there's a LOT of bird poop around and they were right. It's not enough to impact walking but does detract from the experience slightly.

I didn't know much about Alcatrez so I figured it would be cool to learn more about it by doing…read morethis tour. Al Capone was also held here at one point. We did the "night tour" which wasn't really at nighttime since the sun didn't go down until around 8:30pm and we got on the boat to go there at 6:30pm. The boat promptly left from the pier at 6:30pm so make sure you are in line before then! When we got off the boat at the island, we had to walk up some hills to get up to the entrance, but they offer a lift for those with disabilities. It was an audio tour and it was easy to follow along while going through the prison. The only downside is it felt really crowded and hard to move around at times, and I kept feeling like I was in people's way. The tour was shorter than I expected. There's also a museum that explains when Native Americans lived on the island, but we didn't have time to go through it because we wanted to catch the boat and go back. If you're really interested in Alcatrez Island and learning about prisons, I'd recommend it, but if not, I don't think it's worth the price. It seems super popular though. The highlight of the entire tour was seeing all the birds on the island and the beautiful gardens throughout. The views are also great while on the boat.