I went for the first time the today and had a wonderful experience. Our server, Kevin was super helpful in understanding how to order and the procedures of all you can eat. The food was great, lots of options and the broth was very customizable with the right sauce ingredients. Even with the steep price, you're not just paying for the good food, but the whole production of it all. Would totally recommend!! I went with my dad and sister and they only had positive things to say too(Kevin if you see this my dad thought you were very cool). read more

Fondue Haidilao - hotpot - Hot Pot Near Me - Montreal, Quebec

The Short Version: This review is exclusively for their mochi which I got as takeout, lol. It was pretty good. Note it's Chinese-style mochi and not Japanese-style mochi. The Long Version: I love mochi. Like it's one of my favourite desserts. So when I saw that Fondue Haidilao had an UberEats deal for BOGO (buy one get one free) mochi, I had to check it out. Especially since our hotel was just around the corner. My husband does not enjoy hotpot and I'm uncertain how I feel about takeout hotpot anyway, so I just got the mochi, lol. It was $3.95 for 2 orders (since it was BOGO). Each order contains 3 pieces, so I got 6 pieces. They are small but still very reasonable for the price, especially BOGO. I ordered on the app and picked up. Pick-up was quick and smooth. Staff were courteous. The mochi were soft and chewy. They had finely grated coconut on the outside and custard on the inside. The custard was unfortunately not creamy but rather it had a more starchy consistency, a bit different from what I was expecting, but it was still ok. Note that since Haidilao is a Chinese chain, the mochi is Chinese-style not Japanese-style. I would love to try the hotpot at Haidilao one day. Maybe when my mom and I return for another mother-daughter trip to Montreal since the hubster does not like hotpot. Street parking only. Review #69 (2025) read more

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Our server lily was the best! Very attentive and quick and helpful. My first time going to this place and I was so impressed. Their menu is so diverse, the portions big, everything is flavourful and filling, they pay attention to all the details. From the moment you step in to the end of your meal, it's an experience. They give you an apron so you don't stain your clothes, they provide plenty of napkins and utensils, they pass by multiple times to clear your table and dirty dishes, they give you a hair tie so your hair doesn't get in your food. It's a fun time! There's music, or a noodle pull guy, or sometimes a dancer! They've really got it all. Make sure to réservé because this place is in high demand and it is impossible to get a table last minute if you are a big group. I got the sukiyaki soup base which is soy and onions. It was really good! Bot spicy at all and paired well with the lamb, beef, and pork we ordered. Also got some corn and it was so juicy and sweet! You can still order noodles and not pay the extra for the employee to pull them in front of you, they are still fresh and taste delicious. I don't find it too expensive considering I ate almost as if it was an all you can eat and the price was the same but you're getting better service and quality of food. read more

Out of all the hotpot experiences I would definitely rank this towards the top! Their sauce bar is above the rest with ingredients not found at other spots like fried peanuts, etc. You also order off a tablet which is very nice to be able to take your time to browse the menu options and send your order to the kitchen without feeling like you're bothering the wait staff. They offer set combos, along with à la carte, and also AYCE add on packages so you can really customize your experience if you want to maximize your meal or pick and choose what you want. We got the combo for two which came with plenty of food and a little bit of everything which really made us feel like we were getting our money's worth. To help keep your shirt looking pristine you're given a cloth apron as well as a lens wipe and moist towelette to clean off. At the end they offer ice cream to wrap up your experience. read more

Fondue Haidilao - Combo for two with tomato and pork bone broth - Hot Pot Near Me - Montreal, Quebec

It is a fun spot, where you can get pulled noodles made with a guy lip syncing to justin beiber. There is many fun elements, including snacks and water/tea in the waiting area. The meats are high quality. If you want all you can eat, this may not be the best for you. read more

This was probably the best meal I had in Montreal. This hot pot restaurant is one of the most fancy (as well as most pricey) hot pot restaurant I had ever been to. Everything was top notch even the fancy bathroom and the little things they think about. At the table, there are racks that you can place your food on so that your table is not over crowded. They have special performance on the handpull noodle. There is an ipad at each table for you to order food. The staff was very attentive. There is a sauce bar that has variety of different sauces and some desert options. You can order 2 different types of broth or 4 and the price is the same. As mentioned, this is already expensive to start out. The price for the broth alone is the most expensive I have ever seen in hot pot restaurants. It tastes good though read more

Fondue Haidilao - Hot Pot Near Me - Montreal, Quebec

8/24/2024 No, I did not come all the way here to Montréal just to have hot pot. I have never had Haidilao, even if it's just a stones away or 1 hour drive from my hometown. Location: downtown Montreal is a vast area lined with public green spaces, cafes, eateries, and an endless array of shopping! My hotel was situated a short 3 block walk, and so I decided to have dinner here. Upon Entering: reservations are recommended but walk-ins are also welcome. A friendly host said that since I'm without a reservation, the best offering would be a table for 1.5 hours. I happily accepted as I would be in and out within a flash. I was sent upstairs to the 3rd floor and on my way to food coma. Service: a friendly server welcomed me at my booth for 1, and went over instructions and the location of the condiment station. I was given an apron for accidental splashes, and informed that the booth has hidden compartments for personal belongings. The Food: everything is ordered on an iPad. I was a bit surprised that the broths are not inclusive of the meal, and each were above $10. But then again, none of the meats or vegetables are all you can eat. I ordered 4 broths, 4 meat plates, 3 vegetable plates, and 1 seafood tofu dish. I also ordered a sweetened herbal tea to pair with my meal. It didn't feel overwhelming, but I was certainly getting full. The taste: I really did enjoy the food here. Not only were the broths decadent, and the dishes fresh, the service was excellent. Final Thoughts: I didn't quite finish everything that I had ordered (one of the pork dishes was quite tough and chewy). In lieu of what I could not finish, a 20% discount was provided and to that I was much appreciative of. Fruit flavored mints are provided at the end of service in case one has garlic or other breathes present. Definitely come here for a delicious and relaxed hot pot experience. read more

Fondue Haidilao - Mushroom, tomato, sukiyaki and coconut chicken broths. - Hot Pot Near Me - Montreal, Quebec

By far the best Asian restaurant I e been too! The food was served quick and with care, it was super easy to make. The staff was super nice, being that it was my boyfriend and I's first time they were kind enough to explain it to us. They give you an apron so you don't get your clothes dirty. The restaurant was very calming and very clean, which was a plus! Would definitely come back! read more

Neat hotpot that allows for 4 soup bases. Definitely come for the special -- the meat for $3 is super worth it! Couldn't find the drink deal on their ipad menu though. The meat took LONG to come out and our waitress knew about it and tried to get it faster. Other than that she went above and beyond -- way too helpful for a largely self-serviceable place. As usual, good hospitality -- from the wait area, to the bathroom, to the table where you have a bib and wipes and leave with mints and toothpicks. read more

Fondue Haidilao - Hot Pot Near Me - Montreal, Quebec

Had a great experience at this Haidilao, the staff was very nice and the space was very clean! I got the weekday special combo which comes with meat, vegetable platter (also had some other stuff like fish cake with mochi filling that was so good!) , a soda, and a broth of your choice for around $23. It was a good portion of food and I was quite full after. Would definitely come back! read more

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Consistent with the other Haidilaos I've been to! We always get the dancing noodles that's a must. Pick your own proteins, veggies and sides. They'll bring them out by the plate. We're always super stuffed by the time we leave since they have some free apps, apps you can order, shrimp chips and dessert as well. The tomato broth still remains my favorite. Come hungry! I also love the attention to details such as gloves, bibs, and space to store your stuff. read more

I love their customer service and attentive friendly staff. As I went alone, they even put a giant plush doll at my table to keep me company. Solo dining has never been this fun! Although I didn't obtain the freebies I wanted, I would return just to eat with the plush doll. :D read more

Fondue Haidilao - Lunch buddy - Hot Pot Near Me - Montreal, Quebec

Best hot pot spot on a cold winter night! So many options on the menu! Absolutely loved it! Our server Coco made sure we knew how to order and checked on us frequently. They had many yummy sauces to choose from as well as fruits and a great corn salad. Wish we had a place like this where we live! Loved it! read more

Great food, excellent service with Oliver and good music variety. Would definitely come again.

Great experience...especially for my little one. She really loved the noodle show. The food was fresh and well presented. The service was excellent. read more

in montreal for a few days and my lovely bride thought this would be good eats kinda close after arriving kinda late to the hotel. probably would have been delightful except that this was my first time at a hot pottery and it runs out I am not a fan of the concept... maybe because it was in Canadian and our dining experience crossed three languages (chinese, french, and english) with the best of intentions but mixed results and no rice... so we kind of fumbled through requesting three bases (order soups ahead so it could come to a boil) and some stuff to put in there including some thin sliced and rolled meats, some substantial greens, and some noodley stuff that we have to add and watch and retrieve and plate and try not to make a huge mess of it all and I don't get a quart of white rice with it? everyone else in the place (including my dinner (life!) companion) appeared to have a handle on the process and were enjoying themselves and I can't complain about anything except my basic non-understanding of what's going on here and a specific pepper in the spicy base that disagrees (...and no rice) with me but I doubt they meant to annoy me and besides the sukiyaki base was way more agreeable anyway... so if you like this sort of thing and don't mind paying/getting a little extra you'll probably like this place. I'll likely have another go at this in english-and-chinese but I'm not really optimistic about the outcome even if I get a giant bowl of the calrose I grew up with. read more

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Haidilao is a very successful and popular hotpot franchise. It is known for its unusual attention to customer service, so I was pretty curious to see how its restaurant would be in Montreal! We went there for lunch, after joining the ''waiting list'' online right at opening time (it gets busy pretty quickly). We got a notification that we were next in line, and had about 10 min to claim our spot. The interior was modern and cheerful, super clean and organized. The benches we had could be lifted to place our coats and bags under (less hot pot smell on personal items!) The ordering was done on an electronic tablet, allowing us to take our time selecting the soup base, then the food items. Service was particularly attentive, and more little wipes for hands and phones. The soup base came very quickly, as we were still selecting the food. Prices were noticeably higher than other hotpot joints, but it was thanksfully translated into the quality. I particularly liked the fatty beef slices, even more than the lamb! The ''Haidilao-style noodle'' dance was very entertaining, although it only arrived at the very end of the meal due to its busy schedule and popularity. The noodle was swirled around like a ribbon, stretching slowly till it would almost hit my nose! Very skilled! I also really liked the sauce station, which had the most complete selection of condiments of any hotpot downtown. I would like to also mention the bathrooms, which had a very dedicated selection of personal care items, ranging from mouthwash, hairspray, fabric freshener. Finally, you should take advantage of their promotion that gives a significant discount if you finish eating within 1h. I suppose it is to encourage turnaround in the restaurant. Since the prices are somewhat high, it is a nice way to offset it. A very attentive customer service experience! read more

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Great hot hot place with all you can eat options. Lunch is cheaper, but prices aren't bad anytime. All the classic meats and sides along with some unique things. Little bit of a language barrier between our party and our waiter ( Chinese), but we managed and had fun in the process. Tasty broths and bottomless sodas. Yay!! read more

The experience was fantastic for our first time! The staff was very helpful and super attentive.

Oh this place is so god! The service was so fast and impeccable! They made us feel at home and I vould not have asked for a better experience here! I have been to other Haidilaos I would say they are overrated, but the Montreal location exceeded my expectations!!! Service and food was great. 10/10 would ONLY come back to the Montreal location! read more

Fast paced, colorful and friendly. The food is excellent, served rapidly and the service is top notch, albeit a bit hurried...

Always a good sign when most of the customers at a Chinese restaurant are Chinese (or Korean at a Korean restaurant, etc.)! Everyone was very polite and made sure we were well looked after. The menu is a little tricky to figure out between all the food items, sauces and other options but they don't rush you, you just have to ask. Be careful about ordering because the costs add up fast. Next time around we'll know what and what not to order. read more

Very good food and amazing service. I would recommend booking in advance since they are always busy.

Service was amazing our waiter was so nice would go back only for him the ambiance too it was my mothers birthday and they sang a Chinese song for her I loved everything from that experience if all the big corporation could be this close to their customers the world would be better read more

Food was just fair, sauce bar didn't seem the cleanest. We were hungry when we left and it was expensive. read more

i only have positive things to say about this place. First of all the customer service was fantastic, every staff member was super nice and friendly and super understanding, they were very accessible because of their multilingual staff. The whole restaurant was super clean and pretty, it was super well designed and well kept together, the seats with storage were ingenious as well as the bathrooms which I may add were really nice like not what you would expect from a restaurant but greatly appreciated. The food was delicious and well served, the portions were perfectly sized and the prices were reasonable for the quality. My personal recommendations are the sukiyaki broth and the udon noodles they were Heavenly. I think my only complaint would be that the waiting time to get seated was extremely long but I did not reserve ahead of time so that is a mistake on my part. read more

Our reservation was for 7:15pm, by 7:50 they still hadn't seated the group that was meant to be before us. The employees were very nice and offered us snacks while we waited, but the wait time was insane. read more

This was the first time my family and I went to a hot pot restaurant. It was really good. Service was superb! Would recommend to anyone looking to have a nice and tasty hotpot! read more

Very good service, tasty food, fun family outing, but menu a bit complicated to figure out