Kat Cooper was awesome with our cat, trimmed all Ellie May's nails without any fuss, was reasonably…read morepriced and we highly recommend her grooming services.

Maureen and her staff are amazing. I have gone to her for over 15 years. She took amazing care of…read moreour Bichon and Shitzu. Cuts were great, always on time, and priced lower than the big chains. She just groomed my new rescue mix who was a mess after being locked in a bedroom by a lunatic for over a year. He was extremely scared and skittish. Maureen handled him gently and created a beautiful puppy cut. How she got him cleaned I don't know. The whole shop is compassionate and pet focused.

thanks puppy palace for marabwlle she is so perfect i can ssy the puppy palace are a place you…read morewould want to get yoyr puppy from dont listen to the haters and all the false allegations if you go there speak for yourself on what you think i bwen going there sincw they opened up and the staff are caring and so loving towards all animals very cleaned and they are so goof with attending to all needs of customers

Stopped in to kill time with my daughter while my partner was finishing up in LensCrafters. Place…read moreis horrifying. There are like 15 sad looking puppies in small glass cubes hanging out with soiled pee pads. They charge premium prices for the dogs, but literally no decent breeder would sell their dogs through a place like this. 100% getting their puppies from a puppy mills. Avoid this place and either get a puppy from a reputable breeder, or better yet, adopt a dog from a shelter.

Really fantastic selection of Aquatic fresh and saltwater animals, along with this they also have…read moreinvertebrates,reptiles and amphibians. The staff is always kind and highly attentive.

great selection of decor and living beings for salt water aquaria, in addition to other items…read more staff was knowledgeable helpful and polite. great with kids and questions.

OK. It's a box store. Ho hum... In a road full of box stores. In a part of town full of box…read morestores. Still, I found it welcoming, well stocked, and friendly. I came inside looking for prescription diet food for our geriatric kitty and they had everything in stock. Particularly the employees were eager to help and ensure I left with not only the prescription food but also a plethora of other pet vitamins, toys and trinkets for both our cat and our Black Lab. Easy to get to from I-93 and I-393 and convenient to other shopping.

Save your pet from being traumatized!!!! Our loveable six and one half pound yorkie went their for…read moregrooming and was not only injured but traumatized by supposedly two very large stature women pinning him down to groom - very poor job and omit to brush teeth and cut nails which I paid for. I wish I looked at all the poor reviews on line before as the other facility in Plymouth MA was wonderful and never a problem. Very abusive techniques being used!!!!!!! And they told three stories until I got truth!! Buyer beware here!!?

Vetco is SO MUCH CHEAPER than a normal Vet We brought our…read moreanimals in for the first time, and they were very gentle yet accurate with giving my dog and cat shots

Petco in Manchester - Poor Customer Service I've been…read moretaking my dog to Petco in Manchester since he was a puppy for his shots and grooming. He's now 10 years old. On October 23rd, he had a grooming appointment. Unfortunately, the groomer came a little too close with the clippers to his upper eyelid, slightly irritating the area. I sent pictures to Petco via text, and the groomer called to apologize. She offered a free grooming appointment for the next time and said the incident would be processed as a claim. When I arrived today for Coco's appointment (booked over a week in advance), the same groomer, despite the prior apology and offer of a free service, refused to groom him. She cited further liability concerns and rejected the appointment altogether, without offering any backup groomer services. This was despite knowing about the previous incident and the apology/compensation offered. It's disappointing that, despite the initial apology and promise of resolution, the groomer was unwilling to groom my dog, potentially causing further stress and inconvenience. While I appreciate the initial apology in October, the lack of a backup plan for an already booked appointment is unacceptable. Dear Petco Customer Service / Manchester Store Manager, I am writing to express my disappointment and concern regarding my recent experience at your Manchester location. I have been a loyal customer for many years, bringing my dog Coco there for grooming and other services since he was a puppy. When I arrived today for Coco's appointment, the same groomer, despite knowing she was assigned to Coco and having previously apologized, refused to groom him citing liability concerns. She outright rejected the appointment without offering alternative arrangements or informing me ahead of time. This was especially frustrating because I could have rescheduled or made arrangements if I had been contacted beforehand. Instead, I made a trip there only to be turned away in person. Furthermore, another groomer mentioned that Coco was not nicked during his last grooming and referred to it as a "raspberry eye," which I later confirmed that day with my veterinarian that it was a minor nick and was treatable with warm compresses. Additionally, I have had past issues with grooming at this location, including a cut that led to infection when Coco was about 5+ years old, which required veterinary care and treatment. Petco reimbursed us for the vet costs, but these incidents have caused ongoing concern. I believe staff should be trained to proactively contact customers if there are any issues or if services cannot be provided, especially for appointments that have already been booked. This would prevent unnecessary trips and inconvenience for customers. I hope you take this feedback seriously and consider improving communication and staff training to enhance customer experience. I would appreciate a response addressing these concerns. Thank you for your time and understanding.

Alyssa loves Fezzik! She is always happy to see her. And she always looks so cute when she comes…read morehome.

very helpful staff. I needed a 15 lb bag of cat food but none was available on the bottom shelves…read morebut noticed one bag on the very top shelf. The employee was very helpful and immediately got the bag down from the shelf and it was under 4 other bags.

I bring my dogs to Bark City once or twice a week, and it is a lifesaver! They get to run out all…read moretheir energy, play with other dogs and get love from the staff. As soon as we drive down Hanover, they know where they are going, and they get so excited! Their grooming services are also excellent and very reasonably priced. Speaking of prices, I find that the daily rate is more than fair for the attention and exercise my dogs get, and purchasing a multi-use pass brings the cost down even more. I definitely recommend Bark City!

We love bark city. The staff is great and our dogs always return home happy and exhausted.read more