I just wanted to leave a review about Nikki, the way her attitude is set up is truly unbelievable! I honestly feel like if your going to come to work with an attitude, being nasty to the customers then you honestly should stay tf home! It's bad enough that groceries high as hell in cost, the last thing I want to do is get off work from working 9plus hours then come to the high ass grocery store to buy groceries and have to deal with an attitude on top of that! I literally cursed her tf out in food lion had everybody looking at me! Of course atp I'm just looking like the angry black woman! But she had me messed up on multiple levels! Do better Nikki!!!! read more

No cashier available for anyone not using self checkout is unacceptable! We asked to see the store manager and were stonewalled. We shop here every week and this service is UNACCEPTABLE!!! read more

Stopped in to grab a few things for the week. Carts were not wiped down but they did have sanitizing wipes for you to be able to do that. The employee there this morning behind the grab and go counter was so pleasant and prepared some fresh chicken tenders for us when there wasn't any more. She even held them for when we returned. Fresh fruits and veggies were being stocked. The one thing I would have liked to have seen were social distancing instructions with directional arrows and space marked at check out. read more

This is my local grocery store just 5 minutes from my house. There is another Food Lion about 5 minutes the other direction in Smithfield that I used to go to but for the past year I've stayed with the Carrollton location. The parking lot is large, spaces clearly defined, and there are 3-4 cart returns in the lot. This particular store is VERY kid friendly. They have 5-8 small shopping carts for kids to push, 2 car carts where they sit on top (not the ride in like Farm Fresh), 3+ infant holder carts, and I believe 4 double seated carts. I've been during rush and have not been able to get a car cart but now that my son is 3 he likes pushing his own. The workers are excellent about cart returns from the parking lot.. so much you may need to walk inside to grab one instead of yanking one from the lot by your car. One thing I found odd about the store originally is that all the dairy/juices, butter, yogurt and milk are behind doors in the cooler whereas most stores there are not enclosed. It was just a bit confusing walking down the aisle and not seeing the items out in the open. Their selection of Asian ingredients is a bit sad. I wish they carried a wider variety like ones I used to live by in Chesapeake but the demographic is different for Carrollton. The ethnic food in general is a bit sad. The lettuce choice isn't great, either. I was looking for butter lettuce and none had ever been there. The wine and cheese selection is vast as well as the organic/natural foods section. The bathrooms are always clean.. I have yet to walk into a dirty restroom and I'll tell you with a 3 year old we have to go to every store bathroom every. single. time. we go out. My absolute favorite thing about this grocery store would be the associates who work there. From cashier, butcher, stocker, cart pusher, front desk, self help ALL have been more than kind every single trip. They are all very child friendly.. my son says hello to everyone and they all say hello back with a smile. When we check out we always look for Amber, Kaleb, or Rachel but everyone we've been to is personable and most importantly understanding of the behavior of young children. Sometimes grocery shopping with a 2/3 year old goes smoothly and sometimes I want to self admit myself into the behavioral health center... but not once has any of the associates been less than accommodating, kind, and understanding. They make the store worth going to. read more

Our go to when we don't have time to go to the whole food store or BJ'S this location is very friendly. I've been coming here for 5/6 years and seems like the same staff are around. Make sure you have your MVP card you may not get your deserved discount. read more

Helped my dad and I race down aisles to find playing cards. Also has white cheddar cheetos which are the bomb

Great prices, great employees, I love this store. It's clean, small, tidy, but has options.

I never cease to be amazed at how wonderful the Food Lion in Carrollton, VA is with their Customer Service. Jen McMillan went above and beyond to place a special order for us recently and to see it was delivered to the store. I called today to place another order and asked for her specifically! She is a great example of how hard Food Lion strives to keep their customers happy! I live closer to two other Food Lion stores but we travel to this one because they always order exactly what we need or want and the prices & quality are better than any other local store. I am also most pleased the this Food Lion has worked to offer more of an organic selection to it's customers! We just got a Kroger recently but I find that not only is our Carrollton Food Lion much better in Customer Service but very competitive in keeping the prices down. I highly recommend this Food Lion, even if you have to travel further! read more

A bit smaller rhan your typically Food Lion but very clean. Associates were friendly and I did not have to wait in ling for very long at all. I will be back!!! read more

This is a neighborhood store. I've been going here for years, and back when it was Bloom. There is an underlying poor attitude among 2 or 3 of the employees here that is an ongoing situation. There are some friendly and helpful ones whom I assume were simply raised with decent manners, but mostly the attitude is at the cash registers. The manager needs to train the cashiers better. "Hello" and "Thank you" are simply baseline courtesies. I understand that many of the younger employees have not been taught good manners at home, but a cashier should be courteous, helpful and express gratitude for the customer's purchase (that means saying 'thank you' at the end of the transaction. See, we are buying YOUR goods not the other way around !) It's not a good reflection on the Food Lion chain when I say 'thank you' and get nothing in return, or just a limp, 'uh-huh'. Furthermore, employees need to be trained to leave their issues at home. We all have a bad day, yes, but acting it out in front of customers is a sure way to make customers drive across town to the competition. About a week ago I came in in a good mood and left scratching my head, once again, after some new cashier showed the lady in front of me and myself a bit of rudeness and hostility. It's nice for me to get out of a sometimes negative environment so when I go to get groceries, which can be an enjoyable thing for me, and I get rudeness, and hostility at the counter it's just a real drag. Also, I walked in this store with a visiting friend several times who made a comment on the poor attitude and rude service. Just not trained well. read more