Great supermarket , the store was exceptionally clean and the prices didn't kill my pockets

rude cashiers, showing a lack of patience or respect for confused guests. Older man was having an issue with the self check out and the attendant just kept pointing at something on the terminal vs offering to assist. read more

whoever the manager was on Sunday, September 14, he was severely rude. He hung up on me in the middle of talking about something.

I paid $20 for one 12-pack of soda. This is because I accidentally scanned it twice but when I went to get a refund for the other 12-pack that I paid for but never received they told me "customer service is closed." I stood there waiting for someone to help me for about 15 minutes before I realized that no one cares. They always have terrible service read more

I work by this food lion & it's so convenient because now they have a self check out ! & they also take Apple Pay. Their hot bar food is so delicious I always get it when I'm on break & it never disappoints. The sushi from there is also cheap & delicious! I love the workers there they are always welcoming & inviting ! I just love the environment there ! I will always be back. By the way the managers are so helpful there ! read more

Call it like I see it. This is my local grocery store. I have been here dozens of times, and I've had zero issues. The one thing you notice right away is the sheer amount of people that work here. There is someone by the front door where the shopping carts are. They are stocked with cashiers. There's are folks in the bakery, deli, and produce. When you walk around, there are workers in the aisles restocking. Second thing I notice is how clean everything is and orderly. Those things matter. I've also had zero issues finding things that I need. Now do they have speciality items like a fresh market would have? No. But they do have items a typical grocery store would have. Lastly, I rarely wait long in line if I even have to wait. The cashier's are quick and respectful. Well done. read more

Just wanted to complement Chantel for her wonderful service. Not sure her position, but was very busy helping employees and customers alike. She was kind, patient and very respectful. Well done for wonderful customer service. You don't see that at every store. read more

This is my neighborhood food lion and over the years it's been a great experience. The last several times I've been in I've really felt welcomed by Taimeak. He is the attendant for self checkout a lot of times when I'm there and I always notice how he tells everyone who leaves to have a nice evening and thanks for coming in and also when you walk in! He's also so kind to always return my shopping basket for me too. He goes above and beyond everytime I'm in there. He deserves the recognition for sure. Also have been really enjoying the new renovations this food lion has done. Thanks Taimeak and food lion employees!! read more

For the most part this is my go to grocery store, I'm there multiple times a week and never have a problem finding items or getting help with anything. But I went in there the other day after work to pick up a few things. The place was slammed packed any every employee was pretty busy. What really rubbed me the wrong way was when the cashier Temika rolled her eyes & said Jesus Christ under her breath when I asked if she could get me a pack of cigs. I didn't understand why she made it a big deal to do her job and show great customer service. I've never had an issue in that store but now I would hope to never go threw her line again. read more

It's 720am and once a month around this same time and on my way to work I stop in to get a money order for my rent. Apparently who ever is on the closest register works customer service. After waiting a couple minutes the already visibly frustrated cashier turned to me and said "whacho want?" Yikes! I stated that I'd like a money order. I was told that customer service was closed. I stated that I come by at this time before. She then stated that she was customer service and was on the register and to gave a nice day. Now I seriously doubt she was the only employee on duty. A manager could have been called for assistance etc. Seems to be a common theme at this location. Do better Foid Lion! read more

Anybody calling it the "Hood Lion" is racist so ignore that foolishness, it's a safe, clean, food lion, not ant issues to be concerned about. If you need to get groceries in this area, go here read more

This is like the DMV of supermarkets in the area. - No Salad Bar?! - Poor Produce Selection - No Self Checkout - No real Meat/seafood selection - Cashiers always complaining - poor customer service. - This store no longer fits the neighborhood. Please tear this store down and build a Harris Teeter or Wegman's read more

The flea market of Food Lions. - Expired food. - Cashiers who tell you how tired and exhausted they are. - Hamburger buns from their bakery that our 11 year old refused to eat. - Last remodeled during the Nixon Administration. - Poor selection of produce. - AVOID DURING THE FIRST OF MONTH - that is when everyone on food stamps is shopping and the lines are long. read more

I was surprised by all of the negative reviews of this Food Lion. It's the closest one to my house & I frequent it weekly. It's also right down from our gym, so it's super convenient. The staff is always super friendly to my boyfriend & I, even joking with us while in line. The shelves are always stocked & I've never had a problem finding anything. The other night my boyfriend was looking for queso & he said one of the employees walked around the entire store with him looking for it. Turns out they were out from the Super Bowl the night before, and it was back the next night we went in. I even went the night of the snowstorm, & though the lines were longer than normal I was out fairly quick. I definitely miss my old Shore Dr Food Lion with the make your own 6 pack & seafood, but this one does the trick for basic grocery shopping. read more

This is our "neighborhood" grocery store, meaning it's the closest one to our house but I usually drive the extra 5 minutes and go to Kroger down the road. The employees are like zombies, the produce section is lacking (and that's being generous), and there are usually only one, maybe two lanes open for checkout. There will ALWAYS be at least one employee outside smoking a cigarette....right outside the door. GAG me! Not to mention how unprofessional it is. I sent my husband here one night on his way home from work and it was 10:55pm. Their posted hours say 7am-11pm, yet at 10:55pm the doors were locked. He said that he saw employees inside, but that no one would come unlock the door. This alone gives this place a one star rating. read more

I had been flying all day from San Diego, and stopped into this Food Lion for a six pack of beer. I like Long Hammer IPA, so I grabbed one. Later when I tasted it, i thought it was a bit skunky. Sure enough, the "best used" date had passed over a month ago. Any store that sells old beer is a loser in my book. read more

I used to shop here all the time.I asked the meat manager why the Food lion chicken salad was 2 for $5.oo?He said it was fresh so I bought it and you guessed it.I got food poisoning! Once before I got some bad chicken there.I opened the package and it smelled like bleach.I have gotten several birthday cakes there that were delicious and I buy sodas there when they are on sale.They have good produce.But I will never buy meat from that guy ever again. read more

Customer service is a joke in this place.Would rather grocery shop at 7-11.Brought back a receipt with a $1 mistake on it and received no satisfaction at all.Why have an employee at customer service that could care less. read more

A local grocery store I frequently visit. I know a lot of people have given this place negative reviews, but my personal experience has been generally good. Not the greatest food supermarket in Norfolk I've been to, but the building is clean and the selection is decent. I think the place is understaffed and could use more open cash registers -- especially around payday -- but that's not a problem unique to this Food Lion. Has some excellent price deals if you drop in at the right time. read more

This store is always clean and the food is fresh. Everyone has always been very nice and helpful. It isn't a high end kind of store but it has most everything I need and some good sales. I shop here several times a week at various times of day and in the many years have only had positive experience. It used to get long lines but they have stepped up the number of cashiers. They used to grind cuts of meat for me but they stopped last year . I wish they would let their butchers do that again. I miss it. Otherwise it's a decent store. I don't usually post reviews but it seemed that there were a lot of unfavorable reviews and since I do shop there a lot I thought I would give a bit longer term perspective on the store. read more

Of the neighborhood groceries in the area, this Food Lion is pretty well kept. They make an effort to remove excess trash in front of the store and the staff is friendly. I actually prefer shopping here rather than the. Harris Teeter down the street, although that store is more "fancy" the prices are way too high for my family. read more