Excellent service to go along with the product. Note that the entrance is through the hotel.read more

This store is exactly what we needed in Brew City! To quote another reviewer: "American-Made…read moreExcellence." We always find something for my Hubz: travel duffle, cashmere sweaters, dress sneakers, belts, jeans, jackets.. & he just got golf & baseball socks too:) And as a bonus the Staff is excellent too.

Ordered online and received and box that was absolutely crushed. It's a miracle I got both of the…read moreshoes as they could have easily fallen out. Desperately need to change who does their deliveries.

Just left there with my 2 year old daughter. Came to the check out line and they assume we only…read morespeak Spanish and the cashier claims my daughter put something in her pocket. Keep in mind she has no pockets so I look at her weird. She doesn't understand so i strip my 2 year old naked. Yea you heard that. Infront of the whole store I took off my daughter's clothes socks pants until she was barely in a diaper. The manager and cashier are all saying "Ok ok sorry stop please". I empty my pockets and drop my $600 cash on the floor. Was just trying to check out some boots. Old white manager that's bald with glasses said a customer claimed to see us steal something. No apology, no accountability, no discount, just racism and discrimination. This has never ever happened in my life. My family and I only continued coming to Famous footwear because my sister was employed here for years. Now I see how it really is. Take your money somewhere else.

Stopped in to pick up an online shoe order and had a great experience. Pickup was quick and easy…read moreright at the front of the store. While waiting in line, I learned that DSW also offers shoe repair, leather protection, and competitive pricing -- helpful services I didn't even know they provided! The store was clean, organized, and well-staffed, making the whole process smooth and stress-free. Overall, a simple yet excellent visit. I'll definitely keep their extra services in mind for future purchases!

I am a regular at this DSW, and on my last visit, I noticed that the plexiglass was removed from…read morethe checkout counter. The lady that usually assists me had a mask on, since she no longer had the plexiglass . She was actually disappointed and said that the store took it away. I'd be nice if management considered what works best for their staff since it's a really simple item to put on the counter. This is an older lady that could have personal health concerns. Customers don't really mind about this protective measures, but it makes a difference to the workers. Something that simple would help staff stay happy and most likely healthy, as well.

First time visit to this store. I was very impressed by the array and quantity of the shoes on…read moredisplay, though my shoe size (8.5) was a bit sparse in their inventory. While perusing the many aisles, I was approached by two different sales people at different times who were very polite, offering help. When told no thanks, they left me alone which I appreciated, as opposed to some other stores that have sales people that "helicopter" their shoppers. When finding one of the pair of shoes I wanted in my size, I grabbed the box and realized that it only had one shoe in it; the other was the display model. I brought them to the checkout area and asked a woman behind the register, whom I believe was the store manager, to verify it was okay to use the display shoe. I then asked her if she could keep the shoes there for me while I continued shopping. Though little was said, she was very unfriendly and curt in her response. When taking the second pair of shoes I found in my size, the same thing occurred. I picked up the shoe box in my size and discovered that it, too, was missing a shoe and the other was the display model. I also brought this to the register with the same lady store manager and said, "Would you believe that both shoes I wanted to buy today in my size were used for the display? Isn't that funny?" ... referring to the coincidence and irony. Apparently, my comment irritated her because she made a face at me and rudely admonished me with some garbage about their inventory and store policy. The store has a large parking lot and shouldn't be a problem parking. All-in-all, this store deserves at least a four (4) star rating, but the fact that this woman behind the counter and most probably the store manager was so unfriendly, surly and rude to me, they get three stars.

My husband is a fan of Skechers shoes, so when I drove by this outlet, I made a mental note to…read moreswing by the next time he was in need of some new shoes. Which is exactly what we did. Our experience here was ok. They have a large variety of Skechers to choose from, yet somehow we didn't find anything we were excited enough about to try on. We also expected their prices to be more of a bargain, when, in actuality they're pretty much what you would pay any where else in town. The whole vibe of the store is a bit haphazard and while there's tons of stock, there's not necessarily tons of stock in a variety of sizes (ie: not all sizes were represented). All in all, a bit of a ho-hum experience. I wouldn't likely make the trip to Greenfield for it when I can find Skechers at similar prices at other retailers closer by.

They've awesome Adidas shoes, sponsored by Adidas. They even have two Mikwaukee shoes, which one of…read morethem has a pad to SummerFest.

I love this place, the store is well kept and neat. I come here every time I need new shoesread more

Wonderful selection of shirts, suits, shoes, shorts, underwear, and trousers. Emily and Lucy were…read moreboth incredibly helpful, kind, and knowledgeable.

I went here about a week ago to find a shirt, tie and belt. First the positive. They have a good…read moreselection of everything in the store and the store looks clean and the staff was helpful. Now the negative. Everything is WAY over priced. It seems as soon as you use the words Big and Tall the price jumps way up and these places think it's justifiable to charge these prices. The shirt I bought was supposed to be wrinkle free. Surprise surprise, it wasn't. Took me a long time both times to iron this shirt. Didn't even come close to wrinkle free from the dryer. Don't really expect shirt to come out totally wrinkle free from dryer, but this one was way off. Needed this stuff for an interview the next day so I bought it any way. Out the door price WITH a $25.00 off coupon was $150.00 with tax. YIKES. Only reason I didn't give 1 star was the selection and friendliness of staff. P.S. The shirt they originally tried to sell me was over $100.00.

I love the quality of clothing at loft. I went to the store today and picked up a few things. There…read morewere a lot of things on clearance. Customer service is not very friendly here . The employees kept on talking to each other and didn't ask if I needed any help .

Came to pick up a pair of steel toed boots for work and was greeted with some awesome service! The…read moredude was super helpful in narrowing down choices for me and even offered a new pair of boots they just got in, not even out on the floor yet! They were sooo comfortable and ended up being the pair I went with. I'm not sure about typical pricing for shoes, but I've heard they arent cheap. Lowest price point I think I saw was $100. This was my first time learning there are 'regular' shoes that are made into steel toed too, super cool. I would definitely recommend this spot for folks looking for these shoes!!

We were, unfortunately, that couple who came in about 10 minutes before they closed. My husband…read morehad to buy specific boots for his job with the city. Despite our being those obnoxious last minute people, the gentleman who helped us was patient and kind. He directed us to the perfect boot which the city voucher covered 100% and we were out of there by 5:05pm. They have a huge selection of men's and women's work boots and shoes. I learned Dr. Marten's makes a steel toed work boot that isn't too bad looking.