Where do I start? My fiance and I walked into this JoS. A. Bank location, in my hometown, looking…read moreto order tuxes for our groomsmen, "bridesmen," fathers and ringbearer. The first red flag came when we explained this to the representative and he said, "I THINK I can handle that." Not in a lighthearted, joking way--in a genuinely unsure way. This kid had NO IDEA what he was doing. We carefully explained everything we wanted, chose the specific styles and had him import it into the JoS. A. Bank software. Let me tell you, this was painful. My fiance and I struggled not to grab the keyboard from him as he cluelessly tried to import our information, all the while clearly deleting everything we had already spent at least 20 minutes letting him set up for our account. At one point, I even asked him if he wanted me to take the keyboard. We eventually got everything saved and left feeling pretty damn unsure about how our order would actually turn out. Sure enough, we go to get my fiance fitted in another location, and he discovers while getting fitted that the kid gave our guys the wrong vest. We have the Baltimore location call the Easton location to change the vest to the correct one, since apparently a phone call is the only way to do it, and are assured the change has been made. We later decide we want a different tie for both the fathers and the ringbearer (he would be so much cuter with a bowtie), so I visit the Easton location directly and make sure to ask for the assistant manager rather than the representative. I felt so much more confident about this guy. He seemed competent, clearheaded, well-versed in the program they use. I asked him twice to confirm the changes just to make sure nothing got screwed up. He assured me they were made. Fast forward to the day before the wedding: Nearly all of the wedding party's vests are wrong--TERRIBLY wrong. Instead of solid black, they're HIDEOUSLY white-and-black diagonal stripes, the vest my fiance had previously changed to solid black. Half the ties are the wrong color. The fathers didn't have the ties I had been reassured they would get by the Easton assistant manager. Half the shoes were different. The best man's pants were 6 inches too short. Thankfully, my fiance noticed many of the issues the day before, and we were promised we would have all the correct pieces the next day (i.e., the wedding day). After all these screw-ups, they at least came through--for the most part--on the wedding day. The best man's pants fit. We got the right vests. The bridesmen and groomsmen got the right ties. But the fathers' ties and half the wedding party's shoes were incorrect. At that point we just let it go. Because what can you do? At least we had the right vests. Avoid this place--and I would go so far as to say JoS. A. Bank in general--at all costs. Every vendor we had for the wedding was incredible, except for this one, and they failed in every way possible. Just don't do it.

Absolutely disgusted by the service we received here and the waste of money. Never ever will I go…read moreback. I'm very much unsure why the people that work here feel they are better then the customers that walk in but they do. I spent close to 500 dollars on two shirts and two pants and even paid to rush tailor them and it was done incorrectly and I truly feel it was on purpose. I will be taking my business elsewhere.

The few times I've gone inside this Kohl's I haven't been impressed because of the disorganization…read moreand low stock of items. In fact, the last time I went I was just looking for two pink bath towels and they didn't have any shade of pink at all available in the entire bath section. However, their curbside pickup service gets five stars from me. It's great when I just need something small and quick (most recently, a tablecloth for Thanksgiving) and don't want to spend $75 to get free shipping to my house. I also have a daughter who is too young to wear a mask so I'm not crazy about bringing her inside. I've used it three times now and each time the employee has been super friendly and I've had to wait no more than five minutes in my car. I think a lot of restaurants could take a page out of their playbook for curbside pickup.

I love Kohls BUT the associates working there need to gave a class on customer service. They are…read morerarely friendly and/or acknowledge your presence. I went today (9/07/2019) and the cashier couldn't say hello, but was worried about her lunch and going to McDonald's while speaking to the neighboring cashier. It is a shame but do most shopping online anyway.

Great service, great prices employees are excellent , they make sure you have a good fit .read more

Better Menswear is not just a menswear store, it is a local business with a very professional…read morestaff. Parker helped me out with my purchase and was beyond professional. Meeting Parker today made me decide to not shop anywhere else for my formal and casual wear needs.

Purchased several shirts within past 2 years at factory outlets in Md, and the collars are faded…read morebadly. Customer service at Oxon Hill was rude, and online was terrible. I visited the store in Tyson's Corner today only to be informed by the manager that the quality of the shirts at the outlets is inferior, not overstocked items! Shirts are made overseas, of course, and it appears that the paste used on the collars is leaking through. I am out $138.94 for 2 shirts purchased in April 2024, with no recourse!! I have been a customer of BB for 20+ years, but time to move away, maybe back to LL Bean. Buyer beware, especially if shopping at an outlet mall!!!

Closes before listed time and doesn't let in customers. Arrived at 6:50 and they wouldn't allow me…read morein, and I knew exactly what I wanted to buy. Doors locked, cash register closed. Closing time listed is 7 and I sprinted from work to get there with 10 mins to spare.

The Shoppe is super cute, great quality clothes and staff were really friendly. Prices were great…read moreand scored myself a few gems. What a fun way to shop and give back to the community at the same time. It's a win/win!

The most beautiful thrift store I have visited in all of southern Maryland. They have an excellent…read moreselection of clothing for both men and women as well as jewelry, shoes, handbags, some home decor, etc. Very clean and organized. You feel like you're just shopping in a regular boutique but without the boutique prices. You can definitely find some excellent deals here.

I highly recommend this spot! You can customize various shirts, hats, bags and more. I will say…read morethat the prices are a bit steep but it sounded like the patches are also from a local shop ! The best thing here was the experience. The owners helped me so much and made the whole process very fun!

I visited THE BENCH with family members while I was visiting St Michaels…read more I LOVE the store and MARY, who helped me with my purchase of a shirt. My only regret is that I didn't have more time to spend there. I wish there was a website for me to continue shopping. I will definitely visit THE BENCH again - probably every time I visit ST MICHAEL! Tom/Denver CO

1 name. Bill. 6 stars…read more My 21 year old son has Autism and can be a challenge when it comes to touch and noise. So I was apprehensive when it came to getting him measured for a tuxedo. Bill went above and beyond to ensure my son was measured and comfortable. He was so patient with us. I couldn't have hoped for a better experience. Because of his extra effort, everything went so smoothly and quickly. I cannot praise or thank him enough.

Great place great people they are very helpful and polite! Will definitely be back for my next…read moreimportant event!

I had a great experience here and can't recommend them enough. Paul and Twee were incredibly…read morehelpful on a very tight timeline and took the time to really personalize my style. I had only purchased suits once before, almost ten years ago, so they were patient, welcoming, and never made me feel out of place for not knowing what I was doing. You truly can't beat the price, especially considering the top-notch quality and service all around. It's pretty great to have a place like this nearby, and I'm already looking forward to coming back.

Very helpful. Personable, low pressure. Small business. Answered questions, provided helpful…read moreinformation. Took time needed, no rush. Would go back. Bought nice business suite. Tailored to fit.