My grandfather would always say "Backers is men's clothing that makes a statement when you walk in…read morethe room!" Beautifully curated men's clothing and customer oriented service. Owner has decades of experience dressing men and sourcing clothing. For price, personalization, and quality, Backers is the finest men's clothing establishment in Connecticut. Skip online shopping and get dressed by men who understand fit and style. Simply the best.

Absolutely amazing. My son was looking for an outfit for his homecoming dance and we had been to 2…read moreother stores who ignored us and we decided to go to Backers. Best experience. we found exactly what my son was looking for and Sonny hemmed the pants within an hour for a perfect fit. I'll be back Thanks Liz

Customer service is piss poor. There are only 2 employees working and a store full of customers…read more Waited a good 15 minutes before we were even acknowledged. Following being acknowledged instead of helping us, they continued their social hour with other customers. They could have told us it would be a certain amount of time before being helped but so far there is a line of people here just standing awkwardly. Also the cherry on top are that people who came in after us are being helped before us. Not for nothing, but this place is not cheap. The customer service should match or exceed what is being spent here. Two thumbs way down.

We went to the Milford Men's Wearhouse in May for my initial fitting for my Friday, September 4…read morewedding. We started months early specifically so we wouldn't be dealing with suit problems during wedding week. There was some incredible foreshadowing during that first visit: the best man from another wedding was standing in the store in shorts, frantic because his suit was still in another state, despite being promised it would arrive on time. I remember thinking how awful it would be to be in that position. A few months later, we nearly were. At my fitting, a size 52 jacket was clearly too small. The employee had me try a 54, which fit, and said he would order it. When we returned the Sunday before the wedding, it took about an hour just to get an employee to acknowledge us. This was typical of our experience there; virtually every visit took around three hours. The store regularly seemed understaffed, and employees who were present often appeared to avoid eye contact with the long line of customers rather than simply acknowledging the wait. Once we finally got help, we discovered a size 52 jacket in my bag--the same size we had determined didn't fit in May. The same employee had me try a 54 again and said the correct jacket would be overnighted from their hub in a red bag marking it as urgent. The hub reopened Monday, August 31, so we were told it should arrive Tuesday, September 1. Tuesday came. No jacket. When we called Milford, the employee seemed unaware of the arrangement and we were eventually told the jacket would arrive Friday, September 4--the actual day of my wedding. The wedding was on the opposite side of Connecticut, so picking up my jacket in Milford that day was not a realistic option. My family began calling other Men's Wearhouse locations, and I want to specifically compliment the Hamden store. They were excellent. They listened, immediately understood the urgency, and told us management would contact Milford to help resolve it. After Hamden became involved, we were told the jacket would arrive Wednesday. It finally showed up around 1:00 PM on September 2, two days before the wedding. Hamden stepped into a problem they didn't create and helped us fix it, and I genuinely appreciate them for that. Unfortunately, the Milford pickup itself was so disorganized that we were essentially left to gather and pack the rental ourselves rather than having someone review everything and make sure it fit. That mattered on the wedding day. My shirt repeatedly came undone, and my pants were so loose that even their tightest adjustment wasn't enough. During my first dance, I had to pull my pants up multiple times. These were clothes I had been professionally measured for months earlier. We started this process in May to avoid exactly this situation. Instead, wedding week involved chasing down a jacket that had been sized correctly months earlier, calling multiple stores for help, and then dealing with additional fit problems during the wedding itself. Hamden deserves credit for stepping up. Milford is not a location I would trust with wedding attire again.

Large parking lot and very clean and organized store. Went here for some shoes and found that the…read moreshoes are all in the back. I guess if it's not on the floor shelves then they don't have the sizes. But they did say they could order them and get it in a few days. Staff was friendly and helpful.

7/30/21 I had a wedding I was attending and was fairly certain I could find what I needed here…read more The gent in the store (the ONLY one in there, but that's another story) was very helpful in finding exactly the right size and color slacks I was looking for. I couldn't find any I liked in my size, but he dug down into a drawer and found just what I was looking for. He also helped me select a stylish belt in my size. My purchases were quick and easy thanks to him. While at the checkout counter I asked why he was working in the store alone. He gave the same reason so many businesses are struggling to find help in these post COVID days. There's no incentive to work when the taxpayers pay so well with all the "stimulus" money on top of open-ended unemployment benefits. I just shook my head and thanked him for all his help. I'll come back next time I need clothes to fit my fat ass.

I was in the area looking for a place to buy a Lily dress for my graduation and Island Time was…read moreperfect. They had a wonderful selection of Lily prints and cuts, as well as accessories so I could pick up my whole outfit in one place. The staff was also very friendly and helpful, definitely recommend stopping by.

Wanted to visit this shop because I knew they had Lilly Pulitzer merchandise. When I got there I…read morewas surprised at the amount of Lilly products they had available. They had the cutest tumblers, iPhone cases, and clothes (and that's just mentioning a few). The store was a bit cramped for the amount of product they had on the floor. It made it really hard to comfortably look around. I want to go back to get a pair of Lilly shorts. The one thing I suggest to employees or owner here is greeting their customers. I didn't get a "hello" when I walked into the store like all the other shops I visited today. They were not very friendly. I think that irked me enough today to discourage me from buying something. Just saying... a friendly welcome into your store can go a long way.

I feel like with retail stores, people only post if they had a bad experience, and that makes the…read moreplace look like they are only bad. I was a little nervous with the bad reviews here but I had a great experience. Eric was super helpful as I tried on multiple suits and shirts. He helped me pick out some great combos I wouldn't have come up with in my own. Great experience and would return.

Horrible customer service in the Milford, CT location. My son's wedding is 4 days away and only 3…read moreof the 10 suits rented fit! Why even get measurements. Manager on shift (Alissa) was rude and kept walking away to help other people. She told us their tailor is way behind and there was nothing they could do. She passed us off to a young man, Nathan who did his best to rectify the situation. I would give only him a 5 star review. I asked for store manager's name and contact number. She picked up her phone, started texting and the told me Ebi would be calling the store. I waited 45 minutes and NO call! She did her best to avoid me so I left. They are understaffed, untrained, and unprofessional. Just an awful experience regardless of the amount of money paid. Definitely makes a black cloud over such a joyous occasion. Would never recommend this business to anyone. Hopefully this can all be rectified in the next few days no thanks to Alissa!!

Today was a magnificent day to do some early shopping for the holidays. Macy's had a stunning…read moreassortment of good quality clothing, staggering leather pocketbooks, remarkable party shoes, and incredible nick knacks. The merchandising was wonderful and the prices were somewhat in a reasonable range. A few impressive people working in the store were helpful and friendly. Everything in the store was clean and well organized. The only disappointment was that all the escalators seemed to be out of service. The gentlemen working on the escalators seemed just as frustrated as the customers.

I purchased a small purse for $31.00. I had taken off the tag but kept it along with the receipt…read more The sales person gave me a hard time and called the manager Who was also rude.!I was accused of using the purse which was too small. I had tried to put my belongings in it and my grandson put a cough drop in it which I didn't see. They took out the lining and asked one another if it looked used and should they put it back on sale. How embarrassing it was. I spend a lot in this store but am thinking of canceling my account.You would have thought it was an expensive handbag. Good luck to you Macys. What has your store become.

Very nice clean organized store with beautiful clothes. There's a lot of parking and nice stores…read morenext door. Good service.

Beautiful store. Literally no one spoke to me, greeted me or made me feel welcome. I love Banana…read moreRepublic in general but I didn't feel good in this store.

Store manager has POOR customer service. Very aggressive and demanded if I was purchasing an item…read morebefore I found a product I was satisfied with.

I Ordered a tux jacket a month out before my wedding. It was almost double the price of the one I…read morereally wanted on line, but decided to purchase it anyway since my size was not available on line. After three weeks I was told there was a shipping delay and it would not be in until after the wedding. The sales person I was working with seemed very nice and said he would put a suite on hold for me that was comparable. I went to pick up the suit, and the original sales person greeted me and help up the suit with my name on it and a paid tag attached. I tried it on with another sales person and it fit perfectly. Then after measuring me for alterations was told by second sales person that I needed to pay over $300.00 more because I was only entitled to the jacket. At that point I asked for a refund. I explained the situation to a person who seemed to be a manager that the second sales person grabbed and he said the same thing. He took the suit, and pulled off the vest and pants and handed me the jacket. The price for the pants and vest changed several times. What should have been a quick exchange and apology ended up ruining my day and shopping experience. I will not patronize that establishment again. Lost a good customer as I have spent thousands of dollars there in the past.

The store is nice and they have a big variety of amazing western items hats, boots, belts,…read moreclothing, jewelry etc but unfortunately they need to train their employees! The majority of staff members had been great and helpful unfortunately this past week I stopped by to request to make a few extra holes in a belt I purchased a few months ago (@ their store) the cashier a young man seemed to be new and he asked to the " supposed store manager " I asked him if he have done it before he said yes and he handed me a form to exclude them for any responsibility if damage by an apprentice or someone with not much experience, Why you are not responsible for something your employees will ruin? Not ok with that policy but II still filled the form, I asked him if he can make sure the holes are same spacing in between as the the rest of the already perforated in the belt, he showed attitude and no willingness to be helpful, and acted as if he didn't know, he said he doesn't have a ruler ‍SERIOUSLY "You will think Store hire people for the Store manager position who 1st have Experience with costumer service, and 2 that this manager will be the person with the knowledge and experience to help, resolve, & respond to the costumer's inquiries/questions or needs. Was obvious to me that he was immature, disrespectful and his lack of professionalism was evident! The rotary leather punch is all he needed to measure the spaces, I was in shock and I showed him that the rotary have the exact measurements in between the holes, was in shock that he didn't know a simple thing as that to what I say I guess common sense is not that common ‍and he continued with the attitude and refused to make the wholes in my belt! As a manager I don't think he is trained enough because his costumer service are 0 in my personal opinion and experience. Boot Barn Corporate/Owner Please educate and train your store staff members, that way we costumer feel comfortable asking questions while we shop and request service in a store we constantly shop at. This happened around noon on August, 06/26

From the owner: What started out as one store in 1978 has since become the largest western and work wear retailer…read morein the nation. We say that our customers feed America, build America, and protect America. With an uncompromising desire to support the local communities we serve, we proudly offer the broadest selection of cowboy boots, work boots, western wear, workwear, western-inspired fashion, and outdoor gear. It is an honor to support the varying lifestyles of the people who make our country so great. Our vision is simple: to offer everyone a piece of the American spirit--one handshake at a time.

Amazing selection! Friendly staff. For all your MAGA needs! Customers are kind and well spoken.read more

They have lots of different things that are quality and they have great employees that are very…read morenice.