My wife was told she had rosacea on her face which is why her eyes were dry. We got 3 more opinions…read moreand all disagreed heavily with Dr Wafa. My wife was also prescribed $500 glasses which we were told just recently weren't needed at all. Your eyes are important so please advocate for yourself and get a second opinion if you've gone here.

We were patients at Eye Q for approximately six years and remained mainly because of the doctor…read more Unfortunately, our experiences with staff steadily declined over time. Service was often unprofessional, turnaround times were excessive (over six weeks for lens replacement), and recent interactions became unnecessarily argumentative after payment was accepted. Due to repeated issues and lack of improvement, we will not be returning.

The service was amazing! From the moment you walk in the door you feel welcomed and comfortable by…read morethe great staff in the front. You will have time to browse through a really great and organized selection of glasses. I am tough when it comes to styles and I found what I needed in less than 30 minutes! A feat for me! The optometrist is also a delight! She made me Feel comfortable and discussed options for me. Totally recommended!

The office staff was very welcoming....very professional and courteous. The doctor was nice and…read moreshocking remembered me a week later. Only negative..was they would not give me my PD number. I like to order cheaper glasses for work, and need that. My other doctor (retired) would supply that....its called ..order from me.

If I could give them 10 stars, I WOULD!! I've been a patient…read moreof Dr Jane at Weston FAMILY Eye Care Center for MANY years and love every visit!! Dr Jane has more fancy machines in her office than I've seen anywhere . This is the most high tech office around this area. She is the best and I recommend this office to all of my friends and family and always have. They've had a very nice change in their office staff lately and the office runs smooth and everyone shows compassion with their smiles and courtesy to patients. Coming off two eye surgeries in the past few years, I go in to see her every year for a routine checkup. She always lets me know that I'm good to go. Not only are the girls in the office nice and friendly, they're all BEAUTIFUL!! Good job Dr. Jane. I will always tell my friends to take care of their eyes as we only have 2. If you go see her, you'll be very glad you did. She find problems people have before they become issues. As a Weston business owner, customer service is number one to me and my wife and it shows that Dr. Jane and I have the same values.

Waited 45 mins to be seen. Zero honoring of appointment time and absolutely no care. They seemed…read moreannoyed I was frustrated to wait this long.

Well, as a business they are very efficient in marketing to create revenue but there deliveries are…read morenot as efficient as there marketing and merchandise. There deliveries can be the biggest challenge as today people work on touch feel and pay buy. I am sure they must have valid reason and they must be working on b2b format with fast deliveries.

If I could rate them with ZERO I would…read more Placed a watch into the cart and wanted to see the shipping costs, had to go into check out and place information address information and payment info in, next step says to review order and shipping costs, when clicked it completed the order and the price of the watch doubled from what was show on-line and in the cart. Tried to call, no answer despite calling during working hours, called later and left a message- no response. Website say best method is to send an email to customer service, I sent several with no response. They just won't reply... I'll be filing a complaint regarding these illegal tactics, a merchant can't double the price shown without any notification after the items are in the shopping cart.

I have to say that the whole staff are wonderful!! Shivon and Paola go above and beyond not to…read moremention Dr. Kramer and the others. Dr. Kramer is the best with scleral lenses and has always been there for me for many years.

The staff is very kind and welcoming, no doubt about that. However, communication is definitely…read morelacking. It's been really difficult to get in touch with someone -- I've called multiple times and either can't reach anyone or end up on hold for 20+ minutes. If you need something urgent, I probably wouldn't recommend coming here. But if you don't mind waiting months, then it may work for you.

This is for two visits when the optician helped me and another time when another fellow helped…read more I've come here more than just those two times since a couple years ago back when my friend raved about him and his wife going here for years. But for the purposes of this review and the stars I'm giving, these two guys rocked customer service for me because my vision is horrible, I am very self conscious about wearing glasses in the first place and getting the correct prescription EXTREMELY **CRITICAL** TO ME living my life. I had vision-affecting and fitting issues with frames I purchased here and these two gentlemen made it right with excellent CS. Each time, they patiently listened carefully to the issue and had solutions that made sense and then jumped into action The visit w the optician was so good, he IMMEDIATELY carved my current lenses into a much better frame than the previous defective frames, THEN he took over helped me work through purchasing another pair. They treated me like the valued customer that I really want to be. And I am. Kudos gentlemen!!

The staff is very helpful and friendly, Dr Lurie is very informative, takes his time and explains…read moreeverything, and it's funny