Entered the small store inside the front of the Target. Two friendly professional women assisted me immediately with finding the glasses that I requested. They gave me information in regards to two different eyeglass frame companies. The prices were very reasonable. They also gave me a test run on the Ray Ban Meta tech frames. Will buy my next pair of eyeglasses from this Target Optical location. read more

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If there was an option to put 0 stars I would. I will NEVER be going to any Target optical again. I got there before the close time which is listed online as 5 pm. The woman told me that they only close at 5 if there is a doctor in. Update your damn hours then if that's the case. I am so disappointed and disgusted with the customer service. Never recommending anyone here. read more

My review begins in June 2025 when I had a smooth experience with my appointment but when I went to go pick up my glasses, they ordered the wrong color. I do not live close to the store and so when I drove there, I did not get one apology And it kind of felt like they were blaming me for the wrong color being purchased. When I go to order my prescription for my contacts, I did ask if there's anyway for me to get a trial pair and the older woman in the front made it seem like she did not want to even ask the doctor and she made up a decision on her own that it was not option . I have worked multiple CUSTOMER SERVICE jobs and for me I felt like again. I was the problem and that they could care less to even help me to get assistance or even go over any other options with me when I brought up the fact that money was not a problem that's when she seemed like she was more helpful. I will not be returning. Doctor is excellent, but the staff is not helpful. I will stick to my coconut Creek location location. read more

A great experience. The dr, the entire staff and especially Ivonne. All were helpful, considerate and knowledgeable. Definitely recommend. read more

Staff helpfulness could be way better. I was there I. Person last week for my appt was taken care of promptly. At time of checkout could not place the order for my contacts as person who was supposed to check me out was on the phone handling something else. Said I can call to place order. Called 3 different times to place the order and get help returned with not a drop of help with getting this done. Eye doctor was amazing and extremely helpful. Staff? Not so much. read more

After an uncomfortable situation at another office I quickly made a same day appointment here. From start to finish everyone was so incredibly nice and helpful. I don't remember the other associates names but they were all very professional and awesome. I loved Dr. Shannon ! She was so easy to talk to and didn't make me feel silly for asking all the questions i did. Will for sure be going back. read more

Dr. Joseph is excellent, but the staff has several shortcomings. They lack knowledge about insurance and the products available in the store, and their customer service skills are notably deficient. read more

OMG! ! ! Best eye place to be. Best doctor ‍ shout out to Dr S. Joseph. She is so gentle takes her times explains everything with recommendations and provides samples from time to time. If not a list for you. Not to mention she recommends clean and safe products. I bring my whole family here. Also you pick you glass same place and they carry name brand too. You also get your taught discount with your target card when you check our with them. read more

Everyone is so nice in this target optical. Dr Katarina was so gentle and kind. She answers all out questions. Everything went smooth and pleasant. read more

If you are going for anything other then an eye exam don't waste your time you won't be acknowledged! I waited for over 30 minutes with no acknowledgement! 3 other customer also got frustrated and walked away while I was waiting! I ended up walking over to LensCrafters and was immediately acknowledged after signing in! read more

This is the best Target optical, we feel like part of the family! Wendy, Ivon and everyone here is always so friendly and professional. They are very caring too! My oldest son is now 10 and has been coming here since he was 5 years old and this is the only place we will come to! read more

My husband son and I now go see Dr. Joseph. She is so genuinely sweet and helpful. She takes her time to make sure she gets it right and gives you the scientific explanation while also making it easy to understand. She is realistic and doesn't chastise you for maybe leaving your contacts in too long as I am guilty of. She takes time to get to know her patients and I see her remember everyone when they come in. I like that you can make appointments online. Customer service up front is very friendly. Only drawback is they are so busy that even with appointment I was there for just over 2 hours. I did pick out glasses in that time but try asking when they are less busy. read more

EXTREMELY poor customer service, called in and the young lady that answered the phone placed me on hold... after holding for 14 minutes, I took a screenshot of the call just to prove the duration of the wait because I knew she was going to hang up on me as i've had this happen to me before with this same young lady recently. After holding for 17+ minutes she hung up, of course. My wife called back and explained we were hung up on after waiting so long just to make an appointment. Her rebuttal in a menacing tone was "I was on break" and spoke to my wife as if we were BEGGING for service rather than paying for one, which proved to me she was IGNORANT. In America, in this day and age i'm shocked Customer Service is so poor, especially at a large corporation such as Target. I'm certain Target is aware that there are other optical services available and I will no longer use theirs, neither will my parents who have been supporting them for years read more

Target Optical - Optometrists Near Me - Sunrise, Florida

Everyone at this Target Optical have been some of the nicest people I have encountered in a store. I was looking for a place to get an eye exam and I am so happy I found this store place. I will definitely return to this place when I need another pair of glasses or an eye exam. They will also been my recommendation for people who need glasses or exams. read more

My daughter needed her very first pair of glasses & I wanted to make sure I took my time in selecting the right place to purchase them at. We looked at several local options and a friend recommended we look at Target. We stopped into the Target Optical at Sawgrass and I was absolutely blown away with how sweet everyone was. Ivonne took such good care of us and answered our questions on our initial trip. We stopped back in a couple more time and asked additional questions to Wendy, who was also incredibly sweet with us. They answered all of my questions on each visit. I really appreciate how they explained everything to us in a way that made it easy to understand. They even told me we had secondary insurance (which I was unaware of!) I truly appreciate how they really treated us with care & wanted to make sure the experience was a positive one. They showed me how the different options for pricing and everything was very straight forward. I love that they offer a protection plan for glasses as well. I really appreciate how they went above & beyond to make it such a positive experience, especially for my daughter. She absolutely loves her glasses & she's so excited that she was able to get them from her favorite store. I wound up purchasing glasses for myself as well. We will definitely be back and absolutely recommend going there too! read more

Excellent service! Ivonne was amazing and so helpful. She made my wife feel at home. She was very patient and helped us a lot when insurance was giving us some trouble. Definitely returning here. read more

This target optical definitely needs more workers, but you can see how hard they are trying! The woman in the front (I believe her name is Evon?) genuinely cares and takes time with every patient. She is so sweet and tries to be as personable with everyone as possible. Dr. Joseph is just as lovely and took a lot of time trying to help me find the best contacts for my eyes. This is a great place and a highly recommend it if you want excellent customer service. read more

Went to Lens Crafters in sawgrass today as a walk in but they were fully booked and I needed an immediate eye exam so she recommended me to come here to Target. I was a bit skeptical just because I know they just opened recently and I've never gone anywhere else but LC but it turned out great! The guy at the front who greeted me was extremely nice and knowledgeable about their services and products. Then I was sent over to doctor Joseph, she was amazing and super sweet! Got my eye exam and coming back tomorrow to do my other part of my exam for (contacts). Price is very affordable and I LOVE that they have a large variety of frames and they also have high end brands which is usually what I like with my expensive taste. read more

What a wonderful group of ladies that work at Target Optical. I was calling around looking for the best place to get my eye exam and purchase new glasses. I immediately was greeted by a very pleasant Yvonne. She was so kind and patient though they were short staffed at the time. She also assured me when i came in, it wouldn't be so hectic. I came in early to my appointment, excited to purchase my glasses and there was Yvonne, so welcoming, polite and so helpful. My eye exam was done by the wonderful Dr.Shannon Joseph. She was thorough,professional, and very helpful with my tough decision for new contacts. After my exam, i had the pleasure of having Khadra help me tremendously with picking a few pairs. I only planned on buying one pair but i was having a hard time only choosing 2 out of 4. I HAD to have Dr. Joseph and Yvonne's final opinion before i bought 2 amazing pairs of glasses! These 3 ladies have great taste and style.Khadra settled me up so very patiently and i left so satisfied, happy, and grateful! These ladies are amazing and i can't wait to pick up my glasses!!! read more

Absolutely wonderful customer service. I had an issue with my frames being discontinued and needed my glasses asap. Khadra volunteered to drive to get my lenses put in the frames so I could have my glasses for my trip. She went out of her way and drove an hour in her own car to help me! I have never had such service from an individual, even at Target. This was after she had the patience to spend a lot of time with me to pick out the best frames! She was outstanding! I cannot say enough kind words about her and the service she provided. read more

Dr Joseph is a gem. In this day and age with poor customer service she is beyond great! She is pleasant, well groomed very knowledgeable and will speak to you! unlike other doctors. She spends time with you and is very thorough. Go to this optic center if you want to be treated right. read more

I came in to renew my prescription. The doctor argued with me over what kind of contact brand I needed. I told her I cannot stand Acuve Oasis and I have had them before. She told me she was "so sorry" that was the only one she could write a prescription for. These contacts ripped in my eyes every day and they hurt. I could feel them every time I blinked. A new pair would rip almost right away. It turns out this was the most expensive brand. I guess this was why the doctor pushed them on me. The office charged me a "first time patient" fee even though I've been there plenty of times. The whole visit was pointless and cost me $200. SAVE YOUR MONEY. I ended up going on to 1-800- Contacts and taking their free online test. I chose the contacts I wanted from the beginning and always had and they weren't "no longer made" like the doctor told me. She is liar who doesn't listen. Thankfully I love my contacts from 1-800- Contacts. I see great and my eyes are comfortable all day long. If you must go to target optical, go to the one in Davie and avoid Dr. Joseph. read more