I rarely write a bad review, but I am more than unhappy with the service I received from Luis. I…read morehave found that he doesn't take any responisbility for mistakes he makes, he is never on time, he is not up to date and makes uninformed statements about the tax rules or send wrong forms. And even if you send him tax information months before the filing deadline, he sometimes waits until the filing day to complete the return. All this happened to us in a 18 months working relationship. In his defense, he is a tax preparer, not a CPA, but he charges more than some CPAs for tax preparation. In detail: 1. Luis forgot to include a $30K deduction on my tax return which, had it not been detected by me, would have cost me several thousand dollars. Instead of apologizing for the oversight and offering to fix it immediately with an amended return, he asked me to come to his office to discuss it. By this time, I had already switched to a CPA. 2. My partner sent him his tax organizer in February so that his taxes could be completed well before the April rush. Instead, Luis asked him to come into his office on the afternoon of April 15 (the tax day itself) to sign the forms and pay for his services, leaving no time to review the return in detail. Luis was stressed because his software had failed on tax day, but luckily my partner was available to come into his office that afternoon, he was able to get the software working, and the tax return was filed before midnight on April 15. 3. Email replies take up to ten business days, according to his automatic response email. However, sometimes it can take weeks to get a response.

Must go to place to get your taxes done!…read more Luis isn't just nice to look at he's also very informative with all you tax needs, with 19 years of experience you can't go wrong with choosing him to handle your taxes.

Was referred to Tony's business and was set up with Cole for an assessment meeting…read more He went over what they offer and if they might be a good fit for me and my business. Cole was easy going, understanding, but most importantly didn't pressure me into signing up by any means which was big for me. Give these guys a shot or at least some time to ask some questions see if they're a good fit, high recommend!

I have no doubt these bros know their stuff, but they definitely don't want to talk to you using…read morebreath and vocal cords. That's what AI is for-- and they employ it liberally. I made the mistake of requesting an appointment. Here's what happens next: Lots of robo-texts and emails. I responded to one and booked an appointment 2 weeks out. I prepped for it. I told my students that I couldn't stick around after class to help them because I had an important call scheduled. I confirmed (by auto text) the appt. again yesterday (it was scheduled for today). But... They flaked about 15 minutes before the scheduled time, then 5 min later I got a friendly text reminder not to miss the appointment, which was a nice touch. I had to laugh at that, at least. The Dude's time is far more valuable than yours. You will find out minutes before your "scheduled" appt when Siri drops you a line.

Honor your appointments. You made me wait 20+ minutes on an appointment. You wasted my timeread more

Once again a great experience! We always book with Anna! She's very quick and efficient and we look…read moreforward to our yearly visit. They take care of everything for you and the peace of mind is worth the price!

This firm went from exceptional to completely unprofessional overnight…read more I stayed with them for years solely because of Sam, who provided outstanding service. After the ownership change, it's clear that level of care is gone. What replaced it is a rigid, impersonal system that treats clients like transactions rather than relationships. They failed to notify clients of a major policy change regarding tax extensions until just days before the deadline--putting me at risk of non-compliance. When I raised concerns, their response was essentially: "This is our policy now, and if you don't like it, go somewhere else." No accountability. No attempt to fix the situation. No access to leadership. Just scripted responses from a support team. For a firm that benefited from years of loyalty and referrals, this is an incredibly poor way to treat clients. Avoid. UPDATE IN RESPONSE TO OWNER : Your response proves my point. After years of automatically handling my extensions, you changed the process right before a deadline, offered no real support, and told me to pay $240 or figure it out myself. Had I not followed up, I could have been penalized -- and now you're trying to turn it around and frame it as my fault by calling me "not engaged." After years of loyalty and referrals, this wasn't a transition -- it was a downgrade to a transactional model.

Chris at FlexTax has been my tax advisor for about three years now, and I can't recommend him…read morehighly enough. He's incredibly thorough and detail-oriented - he double and even triple checks everything to make sure your return is accurate and that he has all the right information. He's also very responsive and flexible with scheduling, which has made it easy to fit tax meetings around a busy workday. Chris really shines with more complex situations. He specializes in startups and equity compensation (ISOs, RSUs, etc.), as well as investment portfolios, so if you work at a startup or have a more complicated tax situation, you're in great hands. He takes the time to walk through everything, explains complex issues clearly, and makes the whole process feel much less stressful. He goes above and beyond by looking at prior years and making amendments if necessary to put you in a better position for future tax years. I originally started working with Chris based on a friend's recommendation, and after three years as a client, I'm very glad I did. If you're a startup employee or founder, or anyone dealing with equity and investments, I highly recommend Chris at FlexTax.

Very professional fast and fair priced! I have been paying over twice as much for terrible service…read morefor years! Make the switch from your over priced company that won't even sit down and go over everything , my last tax person had me doing all the entries and simply filled it for an absorbent amount of money !

My son, son in law, 2 daughters, my husband and myself have had William and Anastasia prepare our…read moretaxes. Easy to work with. Timely and efficient been going there for years recommend

Gary is extremely knowledgeable and stays up to date in his education which is extremely important…read moreto me. He listened and provided answers to immediate concerns and met all expectations (and then some!). Highly recommend Gary to anyone who is looking for an expert in the finance/tax planning field.

I had a 15-minute introductory consultation with Gary, and I cannot recommend him enough. As a…read morefirst-time small business owner, I was completely overwhelmed by the whole sole proprietorship transition. Gary was incredibly patient, helping me navigate my confusion regarding 'cash basis' accounting and clarifying why my specific contracted work resulted in a W-2 rather than a 1099. ​What impressed me most was his honesty; he explained that my current tax situation is simple enough to handle via software and encouraged me to save money by filing myself this year. He even provided AI-generated notes from our call so I could stay present in the conversation instead of scribbling notes. If you want a CPA who is knowledgeable, tech-savvy, and has high integrity, Gary is your guy

Ruth prepared my taxes. Everybody in the office was very professional. I will be going back, they…read morereally take their time and work with you. I will never go back to Jackson hewett! They were a big rip off in Pinole, California, thank you liberty taxes see you next year.

I came here expecting good service which it was but I feel like J needs more professional training…read more He did what was suppose to be done but he wasn't clear on instructions nor following through with my timely-requests. For example, we filed my docs in-office and I mentioned how I wanted my copies emailed in substitute to receiving hard copy. He didn't send them. I called the next day and asked for it - didn't send them still. Says he will once he wasn't so busy. Okay, cool. A few weeks later, I receive a letter from State to verify my identity. So I call J and explain to him the letter- he explains what to do. However, I know for a fact that Tax companies sends the confirmation to the state since the Tax company filed the docs. He seemed so rude "I'm so busy" "You Do It" Wow. Ok. No problem. I then reminded him he's never sent my copies through email. And he catches another attitude then switches to trying to be nice .... Finally received my email copies. Liberty tax cool if u don't mind the rude attitude AFTER they've filed your taxes. I won't be returning.

Tow different services:…read more -The translation service, quick and straightforward -getting vehicle insurance for my teen son was great!

Throughout all the stress I've endeavored from other businesses and online tax services, Martha's…read morehelp is one of the best I've received. First off, her office is clean and organized when you enter. Secondly, she has polite staff that greets all customers that come in. It's very helpful that they are bilingual in both English and Spanish. I went in to inquire about tax services and all my questions were answered. I'll make sure to be back again next year for my taxes.

I've been a happy client for many many years. I highly recommend Peter Sarkis Professional Tax…read moreService for all your accounting and tax needs.

Made an almost $9K mistake (overstating capital gains income) on my taxes that he was paid to…read moreprepare, I emailed about the mistake and didn't even apologize but told me to check the return before signing it. If you have stock transactions or even above average than usual complexity to your taxes, steer clear of this guy. He did not account for some of my stock transactions being under an ESPP, so did not adjust the cost basis to reflect this discount. For any accountant I'd expect them to go through the W2 in detail and ask questions, but he did not, catching that you have an ESPP discount reflected on your W2 is 100% something any competent accountant preparing your taxes should catch. See the screenshots for more details about the scenario.