Our building had a plumbing emergency yesterday with the rain, and Luis showed up at less than 45 minutes later. We have subterranean garages, and it was clear that the pump had failed, as we had a giant pool of water within 2 hours of rain that was quickly encroaching the garages. Luis showed up, checked the electrical system and determined it was working. He noticed that the pump was bubbling, and suggested that it might have become disconnected from the drain pipe. He gave us a quote, and offered to temporarily pump out the water to avoid damage to the garages. However, when we mentioned the pump was new, he was honest and suggested that it was likely under warranty and that the company that installed it should manage the issue. He waited for a few minutes while I called the previous company, who sent a technician later in the day and found that Luis's assessment (disconnected pump) was correct. In the future, we will be switching to Fords Plumbing. They were quick, through, and honest. read more

Ford's Plumbing and Heating - several inches of water within 2 hours of rain. - Plumbing Near Me - Los Angeles, California

I was given a two-hour service window and planned my entire day around it. Instead of arriving at a reasonable time within that window, the technician showed up literally three minutes before the window ended. By that point, I had been stuck at home all day waiting. What made this even more frustrating is that I had to call them to inquire about the status, which I don't believe I should have had to do. I contacted the company the day before, and they offered me this service window. Basic communication or a proactive update should not require the customer to chase the company down. Despite all of this, I was still charged $196, as if my time and inconvenience had no value. To add to that, I was asked for my email address so a receipt could be sent to me -- and I still have not received it. That lack of follow-through only adds to the frustration. I don't like being at the mercy of service providers, and situations like this make it feel intentional. Customers are given wide windows, forced to wait around, and then expected to accept last-minute arrivals with no accountability. In my opinion, companies know people don't really have a choice in these situations, and that imbalance shows in how little respect is given to the customer's time. The work itself was fine, but the experience matters. If you're going to charge premium prices, there needs to be accountability, communication, and follow-through -- not silence, delays, and customers left waiting all day. read more

Thank you John and Milton for coming on time to unclog my toilet. Super professional and friendly. Offered the most affordable solution and charged fairly. Was in and out in less than 30mins. read more

Although Luis and Milton did not make the window time I was given, the office kept in contact with me regarding the arrival time frames and when they were en route. This went a long way in good customer service! The technicians were friendly and professional. The outcome of the issue was not related to plumbing, and I appreciated that they didn't try to sell me something that I didn't need. read more

Louis and Andres were terrific. So polite. Did a great job! I highly recommend these guys!

Great service by Luis and Johan! They came in to install a gas valve line for my laundry closet, and and an air gap line for my dishwasher sink. Very honest work and was a pleasure to have. Definitely will be going to them for future plumbing projects or needs. read more

very rude and unprofessional. Our mainline drain was clogged, which made toilets overflow. Ford's plumbing gave us an appointment, charged us and stopped by two days after the the incident and said they won't do anything because the drain is working right now! We had another plumber run a snake through the line as a bandaid solution but they said it will get clogged again unless they use hydro-jet. Ford's Plumbing guy didn't even let me finish a sentence. they just left! read more

We had a faulty emergency shut-off valve for our gas and didn't have any heat or hot water in the house. Ford's gave us by far the best price for the work than other businesses we called and were able to come first thing Monday. Luis and Andres arrived early, were very communicative, and did the job quickly and thoroughly made sure we had no gas leaks or other issues. Will use again! read more

I'm a Culver City native and life long resident. Recently needed to have a shower valve (three handle style) replaced, the WHOLE valve assembly, in an older shower stall. Ford's was my "go to" to have the work done. John, Francisco, and Andrés came out to get the job done fast! They listened to my concerns and far exceeded my expectations. Covered the floor with plastic, cleaned up the work space after, and completed the job quickly. All three were professional, and a pleasure to talk with. Many smaller pluming jobs I'm happy to tackle myself, but when the task gets serious, Ford's is who you want to call. Thank you guys! Outstanding job! read more

I would definitely recommend Ford's Plumbing based on the work I had done by Luis and Christian. They were very professional and Luis was very careful with keeping the house clean, putting on booties/shoe covers each time he entered and taking them off as he exited. They worked efficiently and also checked a few things for me and provided good advice for the future. read more

Oscar and Marley were both professional and incredibly helpful with my plumbing issues. They worked with me on the price and explained to me the best options for immediate action and preventative care. I highly recommend these guys!! read more

Ford's Plumbing and Heating - Drainage pipes from second floor to first floor. - Plumbing Near Me - Los Angeles, California

Luiz and Mil try in came today and wonderful. They were punctual and prepared with all of the parts and equipment and even when I thought I had a problem this afternoon they were kind enough to come back right away. read more

We had a great experience with John's plumbing service! My husband called the office, and John was able to schedule a visit within a few hours--just as he promised. Our dishwasher wasn't draining, and John quickly diagnosed the issue and fixed it in about 20 minutes. He explained everything clearly and answered all of our questions with patience. Not only is he knowledgeable, but he's also super nice and easy to work with. We'll definitely call him again the next time we need plumbing help! Thank you very much! read more

We had a leak under our sink started what I saw was yesterday. Called Ford. John and Milton came.. absolutely great. They suggested since it's coming from my dishwasher that I call an appliance guy which would be better and cheaper. Mostly because they didn't have parts specific. They taped it and said it should hold until we fix it. Thank you guys! read more

I had a leak in front of my house that was flooding the valve box and eroding the soil. I called a few companies that were trying to charge crazy prices and replace the entire section that was leaking. I was lucky enough to find fords plumbing. Not only was the guy they sent professional he was actually able to fix the leak without replacing the entire pipe and the icing on the cake was that it was nowhere near the price I would of had to pay from all my other quotes. Great service great price and no leaks! read more

Warning: Dishonest Company - Prioritizes Sales Over Integrity I had an extremely disappointing and frustrating experience with this company. Their entire business model seems to revolve around upselling and scamming customers rather than providing honest service. They train their sales techs to push false claims--like telling homeowners they have a gas leak when there isn't one--just to scare them into expensive repairs or upgrades. They've even been known to intentionally tamper with the inside of your piping to create more problems and justify additional charges. It's all about maximizing profit, not customer safety or service. The leadership is practically nonexistent. The owners are never around, and the company is run by someone who acts like she knows everything but refuses to listen to real concerns. Customer service? Forget it. Once they get your money, you're just another number. I truly wish I could post all the proof I have so people could see for themselves how crooked this company really is. If you value honesty and transparency, look elsewhere. Don't fall into the trap like I did. read more

Great customer service and the service I had a couple of questions and they explained what was going on and the price was far less then the other places I called that wouldn't explain to me why my pipes kept clogging up so far so good no problems and it's been over 6 months read more

John and Francisco were great. They diagnosed the issue with my water valve and luckily it was not as bad as we thought. Really appreciate them taking the time to figure out the root of the problem and for being honest and respectful. I would definitely recommend their service. read more

Wow! I am extremely happy and satisfied with their service. The team was great to work with from start to finish. They took care of my plumbing problem I had in my front yard pipes and the price they charged was very reasonable. I highly recommend Fords Plumbing. Thank You. read more

My toilet was backed up and started coming out of an outside pipe. My neighbor came knocking at my door. It was awful. Called Fords Plumbing and they came out right away. I am so thankful for them, they fixed the problem right away and the tech was knowledgeable, efficient, and gave me a great price. I must say, he was also delightful to talk to. Thank You. read more

Rudy from Ford's came out to help with a slow flushing toilet. He was very thorough and checked everything and was honest and upfront. His work is appreciated! read more

Oscar and his colleague were awesome. Excllent communication, quick work, and a fair price. I have more work to be done, and I'll definitely hire Ford's again. read more

Ford's Plumbing and Heating - Washer hookup - Plumbing Near Me - Los Angeles, California

Who you going to call? Not the Ghostbusters but Ford's. Around 10 a.m. I called to schedule an appointment. They said there was a truck in her area and could be there in a half an hour and they were. John and Francisco were fast and professional, they fixed her kitchen sink and I couldn't have been happier. Yay, Ford's. read more

Amazing service. John did a fantastic job unclogging our toilet pipes after our daughter flushed a spoon. Highly recommend.

Louis and Christian were very nice and quickly confirmed that I did not have a leak. I appreciated their honesty and professionalism.

Called Ford's to get my tankless water heater descaled and serviced. Also needed to repairs on two toilets. The technicians, Oscar and Francisco, showed up just before the appointed time (8 a.m.) and did quick work. Very professional and explained everything in detail. Very happy with work and would highly recommend Ford's Plumbing. read more

John was amazing at fixing a few plumbing issues around the house. He came on time, was friendly, prompt and resolved all of our issues. Great work! read more

John and Francisco did a great job coming out and assessing my plumbing issue. They were courteous, thorough, and clear... they took both photos and videos under the house and showed me exactly what the issue was. They were also right on time. Thanks! read more

John and Milton were incredibly helpful, quick and informative. Highly recommend Ford's.

Oscar and Francisco are amazing! They are the dynamic duo. I had to have the knobs on my tub replaced due to the corrosion that yielded a health hazard/risk. After having them replaced, that the valves needed to be were loose which caused leaks. Imagine the tub overflowing!? There are some things that you don't know that you don't know. (Especially for those who know what I mean) So yes, I highly recommend them. They are trustworthy, reliable and dependable. If you are keen on wanting to preserve the place you lay your head, you know who to call. read more

We had a clogged kitchen sink drain on a Saturday night. We tried a diy snake, but realized there was no clean out under the sink. We called Ford's and Luis called us back right away. Over the phone, he diagnosed the problem, and he and his partner Christian were able to unclog the drain and reroute/replace the p-trap, and in 45 minutes the problem was fixed. We were very happy with Ford's prompt service, speedy resolution of the problem and reasonable prices. Luis and Christian are professionals at what they do, and we highly recommend their company. read more

Although I'm the last person to ever post an online review, I'm happy to make an exception for Luis at Ford's Plumbing.  Previously I had been using the same family owned plumbing company for over 20 years.  But when they sold their company, it was time for a change.  I am pleased to say that everything that this good about a small independent business can be found at Ford's Plumbing.  They are consistently on time, or their office is calling with an updated arrival time.  They do not try to "over sell", and if any job needs a second look, they are back quickly to fix the issue.  You might find another company that is less expensive, but you won't find another company that is better or faster. I am a relic of the 20th Century and expect to keep my service vendors for decades rather than years.  I can confidently recommend Ford's Plumbing and feel confident that they will be my last plumber. read more

John and Milton were amazing!!! investigated and fixed what was necessary! Will definitely use them again!

John and Francisco came right on time and fixed my garbage disposal quickly. They were professional and fast. I will call them for future plumbing needs. I would highly recommend them. read more

Highly recommended. If you are looking for the absolute cheapest plumber in Los Angeles, you can stop reading here. But I imagine if you are a homeowner, "cheap" isn't your top priority. I imagine you'd rather pay a small premium to have the job done right by true professionals. For us it was someone who - first and foremost - did fantastic work and treated the job as if they were working on their own home. And we got that from Ford's. When we moved into our house, we knew there was a mishmash of piping underneath. Galvanized mixed with copper supply lines, and ABS mixed with cast iron and clay sewer lines. Finally after several backups in our drain (that cost $250 each to clear), as well as massively reduced water pressure (and our fixtures getting clogged and ruined) due to the galvanized corrosion, we knew we had to basically re-plumb our whole house. It was a major job. While some people that came out to give an estimate didn't even crawl under the home, Luis (who came out for the original bid) climbed under and took photos and measurements. Then Robert the owner came back and worked with us for over an hour to create a comprehensive plan that not only fixed our current issues but planned ahead for future upgrades that we want to do to our house, which include moving the kitchen to the rear of the house, and adding a bathroom. We also added a whole-house water treatment system, added a pressure regulator at the street, and epoxy-lined the sewer drain all the way out to the street connection. Robert and his team were nice people, great communicators, easy to work with, honest, and fair. Upon completion of the water supply line replacement, they also went through every fixture in the house to make sure they all were working properly, and they didn't leave until everything was right. They even stayed late on the 6th day of work (a weekend) to finish the job so we could take shower that night. It was much appreciated. Their time estimate was also accurate. They said 8 days and it took 8 days. It was great to be able to trust the people working on our house to do it the right way and it was reassuring to have the same people that came out to give the estimates be the same ones doing the work (too many places have a great salesman come out to give the bid, and then send some random person back to do the work). We still have to replace our hot water heater and add some piping when we remodel our kitchen -- and we'll definitely be giving Robert and Ford's plumbing a call for that job. read more

Great service! Best price that I have come across and prompt response. It's challenging to find reliable plumbers that actually address the problem without trying to upsell you. I will definitely be using Fords Plumbing again. read more

Excellent company, I highly recommend them. My elderly Mom lives in Culver City and I live about 90 miles away. I reached out to Ford's Plumbing and told them my concern with my Mom being taken advantage of from other plumbers in the past and never had her plumbing properly repaired. She had some pipes leaking in the walls and her mainline was backing up. I spoke with Ryan in the office and he assured me they would call me and discuss the findings before any repairs would begin, he followed through with his word, I gave them the go ahead and all the plumbing issues were corrected at a fair price and not once did they try and sell me anything more than whet was addressed in the beginning. I highly recommend them for any and all your plumbing issues. read more

The absolute best. John at Ford's Plumbing and Heating was the kindest and most efficient technician. They are my new go-to for any emergency!! read more

A quick two months follow-up. All the shower and water heater work continues to be great. Consistent hot water and much improved water pressure. Thanks again! read more

I've been working with Ford Plumbing for 5 years and they always are thorough, polite and very hardworking. Luis, Milton and Johan are the best. They always came to the rescue at a very old house that needed a lot of TLC. They changed all the pipes in our very old house that haven't been changed since the 1920's. They do both small and large scale jobs for us over the years and always kept their workspace clean and organized. Nice people. Nice Company. read more