Horrible experience - counter staff, one particular young lady was rude as they come today, needs a major lesson in customer service as she was on a power trip. The large majority of the bowling alley was empty as it was a Thursday afternoon, when they assigned us a lane it was right next to a whole bunch of kids having a party. We requested to be moved over one lane, we had just ordered $100.00 worth of food from the snack bar, (that unlike all the other times was just terrible, the only thing that was on point was the French fries) and wanted to be able to use the high top table, we were told no, they would not move us, I told her we didin't want to be right next to a bunch of little kids, she basically told us too bad. One of the children we had with us wanted to use bumpers, this became another battle as she demanded to know the child's age, what does it matter, we have a small child with us, we want the bumpers up for him, this became another pissing match, she refused until I provided her the age of the child that wants bumpers up. I was told there is an age limit to using bumpers. Since we wanted to keep an eye on our food and be able to move around, we decided to rent the lane next to us so the children could bowl on the lane with the bumpers and the adults bowl on the lane right next to them.... she REFUSED RUEFUSED to rent us another lane, stating that we don't have more than 7 people in our party so we are stuck with what we were assigned, one lane. She stated that she just rented the lane next to us... there was no one at the counter at that time. About 15 minutes later a single individual started bowling on the lane next to us, a few minutes later two ladies were bowling next to that lane and so on. We had six people in our party, please explain to me why if we were paying customers why we couldn't pay to rent a 2nd lane??? There are only 5 chairs to a lane, so someone had to stand the entire time while the littles next to us were bouncing all over the place... us adults were stuck using bumpers though "there is an age limit" Unknown to them, for the past three years my company has had our Christmas party and at least one other bowling function there spending a minimum of $2,500.00 for each function, this will no longer be the case. read more

If I could leave no stars I would this place is terrible. There customer service is terrible when you have a problem with the balls getting stuck all the time. It makes me sick that I can't take my kids somewhere is fun. read more

Have gone several times as a group and each time were well taken care of by the staff there. Center is in great condition and everybody had a great time. Will keep coming back. Mike - Bel Air read more

They can't seem to maintain their pinsetters and ball returns. Equipment failures have kept occurring over a period of several months.

I would not come here the lanes are terrible and instead of fixing them they mover you all around the house

The staff was not welcoming. They took 45 minutes to open the door to the restaurant that is connected to the bowling alley. Bowling is supposed to be fun. read more

Scheduled a 2 hour slot got our shoes ordered drinks from the window on the side of the bar ( everyone in group must show ID ). Food isn't with it in my opinion at the snack bar but it was a good wholesome family time lots of room to spread out nice lanes plenty of things to do read more

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Took the grandkids during school break one afternoon and they loved it.we were made welcomed treated very nice.staff was very helpful getting the kids set up with shoes,balls and bumpers.made a smooth and fun outing. Thank you friends read more

After paying for a lane we requested a bowling ramp for a two year old. We were refused although THREE other families were helped the same way. When I attempted to speak to the manager he was immediately rude and dismissive. I would not go here. You can bowl, but the food and service are terrible. Not good for kids. read more

Bad customer service. Lanes malfunction a lot. Since they are really the only bowling alley around in Harford County they don't care.

Worst bowling alley experience. Went on Saturday night and the lanes kept messing up/scores were never right. They gave us 5 free games for the issues, however, when we tried to go back to use them they told us we can't cause the email had to be printed out. No where on the email stated it must be printed only that we must present the email. Also - their "night bowling" on Saturday is family event that you can't get alcohol at (which is fine but it's not noted anywhere it's "family night" which should be said) read more

We have come to this bowling alley many times. Always had a great time. However, our experience today was very different. We spent HUNDREDS of dollars on 2 lanes for 2 hours and lots of food for 12 people. We brought a small cake for 6 kids as it was my daughter's 10th birthday. And they refused to let us bring in the cake because it was "outside food". I asked if they sell birthday cakes and they said no. So I don't understand what the big deal is with a little cake. Then, for the entire 2 hours, a staff member watched us bowling, never leaving our lanes. He was constantly disturbing us to tell us which balls we could and couldn't use, which buttons we were and weren't allowed to press, and every rule you could possibly think of. This kid took his job WAY too seriously. We weren't being disrespectful or destructive what so ever but they felt the need to give us a hard time about EVERYTHING. They were also giving the family next to us a hard time too. We definitely won't be returning. read more

Great place to have some quality time with the family. If you are looking for inexpensive fun, try Forest Hill Lanes Tuesday afternoon! Very affordable. Staff is friendly. They also have snacks if you are hungry. read more

0 stars if I could. Absolutely horrible place. Got yelled at for bringing a beer from the restaurant into the alley when I didn't and then I was refused service. Shook it off and then they ended our 2 lanes (150$) early and told us to clean up all of our trash and put away the bowling balls because they didn't feel like doing their jobs. This is just one of many bad experiences I've had here. I asked for a slice of pizza and the lady at the counter said she didn't feel like making it because they were closing soon and they also refused my friend A GLASS OF WATER. Over priced, shitty food, bad service, bad time. Go somewhere else and save your money. read more

After purchasing a ball recently from this pro shop, the ball became gouged from the returns at Forest Hill Lanes who reported they would pass along the concerns and the gouged ball to the pro shop. The staff also moved our games to new lanes to avoid further damaging any bowling balls. After waiting 5 days, the front desk contacted me to state that the ball was ready to be picked up. Upon arrival to pick up the ball, the ball had not been touched and I was told "that girl had no right calling you" and the justification for nothing being done was that "it doesnt affect the tracking". I understand that the ball performance won't be affected, but the lack of communication, concern, and the level of unprofessional behavior of the bowling alley manager walking away during a conversation was completely unacceptable. read more

I went here earlier today after driving 36 miles to here because of the deal for Saturday nights but I've never been treated so rudely. My mom made the reservation for me and my friends to come with us but I have a different last name so I was ineligible to go to my lane with my friends. First and last time coming to this place. Also we payed for three lanes and we only saw one of ours available. I demand a refund. read more

I tried handling this straight with the store manager but got no where. We held my daughter's birthday party there in January and paid an additional $80 to have it from 5-7 on Saturday evening during their Night Strike. Their music was broken. The lane machines were resetting every other turn and their workers were less than helpful. There was no communication about how or when to order the pizza and drinks that came with the party. It was rather disorganized and disappointing. I asked for a refund of the Night Strike fee and did not got a response. I know this is the only bowling alley in the area but I'd recommend taking your business somewhere else at least in regard for a birthday party. read more

The alley is well-maintained, but the staff is HORRENDOUS. We were blatantly told the wrong rules, which would have impacted how many lanes we paid for. Then, the general manager accused us of drinking in the alley, even though we were not. Finally, we purchased a few rounds of food at the snack bar, but the attendant was rude, slow, snappy, and she never communicated when our order was complete, so it got cold sitting there. The pro's: the fries are bomb, and the scores and time re-set after the power outage we experienced there. Not worth it - we won't be going back. read more

Went in with two other friends for 2 hours of bowling. We paid for the Friday night special, 14 dollars per person. The man behind the counter explained nothing about the times being in blocks. Got our shoes, which were busted up and falling apart - literally my friend's toes were poking out of the tip of the shoe. Our game was cut short, we only bowled 1.5 hours of the 2 we paid for. I walk up to the counter to ask why? Lady behind the counter tells me she gave me 30 minutes extra than I was supposed to get. Ok so I paid for 2 hours of bowling but got an hour and a half and the half was extra? This place will rip you off. I'd rather go to Harford Lanes where you get what you pay for. I'd give it zero stars if I could. read more

It is one of those places where the staff could care less about the customer because they think they are the only place to bowl in the area. They are not. I have had one too many rude encounters with the staff and will no longer be a customer of this establishment. There are much better and way cheaper places to bowl if you are willing to drive 20 minutes to go to one. read more

Lane 6 is fu fu, otherwise a pretty decent bowling establishment. Would bowl again (not at lane 6)

Absolute terrible customer service and the rudest staff I've ever had to deal with, came here for a scheduled birthday party in which we reserved three lanes for two hours (over$400) get to the establishment around 6:20, go to open the doors to go in theyre locked, call to ask what the deal was and they said they dont open until 6:30 (but yet their hours are 9am-10pm on Saturdays) and that they couldn't let us in, we were told to sit in our car until 6:30 meanwhile its 90+ degrees out with an ice cream cake in the car, I asked whats the difference if we come in now and start setting up now vs waiting ten minutes? Woman very rude on the phone says well I cant let you in until 6:30. 6:30 comes around and we have to wait in a long line to tell them our names/party information and to get shoes, where as if they would have just let us in when we got there we would be out of their hair!!! Not to mention the older woman working the snack bar is the most unfriendly miserable woman if ever spoke with, we got three pizza voucher tickets for the party we reserved, I ordered one cheese and two pepperoni, she said the only way I can get pepperoni is if I pay the extra money, I said ok how much? She says $3 dollars, really??? Paying over $400 for a three lane party and pizzas and shes being rude about $3 damn dollars? Its like she was trying to talk me out of ordering the pizzas bc she didnt feel like making them. ALSO CANT DRINK BEER IN THE LANES. Will never return to this place ever again. read more

I don't know why I keep coming back here every few years?? Overpriced, not very clean and worst of all you can't drink beer at your lane. Every time I come the rules change. Plus, they had the nerve to sell me this pizza for $8. read more

Forest Hill Lanes - Bowling Near Me - Forest Hill, Maryland

If you are planning on having a few beers with friends while bowling, this is NOT the place for you. There is no beer allowed in the alley. Perhaps you need to let everyone know on your website this is a dry bowling alley, before they make prepaid reservations read more

Is it me or what I can't find anywhere on their website if it's duckpin or ten pin or both. Really you don't say in your opening website statement if it's duck or ten ? read more

Great place for a birthday party. Our 10 year old had a great time with her friends. The pizzas were delicious, and the drink pitchers were refreshing. The party packages are well organized, and are a good value. read more

Forest Hill Lanes - Bowling Near Me - Forest Hill, Maryland

Went there for birthday, really fun! But Ice cream not great, would of been 5 stars if the ice cream was better. I had mint chocolate chip and had a couple tastes and threw it away. Not to be too harsh but it tasted very chalky. Probably not going to get ice cream again. Also annoying that they automatically at the stroke of your time limit immediately shut down your lane. Whether you game is complete or not. read more

They've added new screens but the food area needs updating a bit. Great place to take the family. Workers are very pleasant!

The entire staff was amazing. They were great in helping us setup and assisting with the party. Travis was over the top professional and checked on us roughly fifteen times throughout the two hour party. All 20 guests and their parents had a great time and we look forward to booking with them again. read more

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This is your typical bowling alley. The people at the desk were nice. Shoes were uncomfortable but well taken care of. We had nice people around us. Lost a star because it is a little bit pricey but did see they had deals during different times. Lots of kids and teenagers but they were fun to watch and laugh at. All in all, we had a good time. read more

My nephew really enjoys coming here when visiting on weekends. We try to hit up the early discount hours - otherwise it gets too pricey after just a couple games. Snack bar options are horrible and way over priced. Never too crowded. Nice "relaxing" bowling outing..though my ego and manicure always take a big hit. read more

Forest Hill Lanes - Bowling Near Me - Forest Hill, Maryland

Went last night with a few friends for the night bowling, the person working the desk to check us in was absolutely ridiculous. VERY rude to customers AND his staff in front of his customers. We were not allowed to drink at the lane which we thought was silly. Overall the bowling wasn't horrible but the way the person at the front desk was treating his customers and staff will be the reason I don't return- absolutely awful. read more

It's possible that this place doesn't suck like all the other reviews say, but frankly I couldn't tell you. Every time I've gone I've been rudely told that all lanes are reserved for leagues. Don't waste your time driving out read more