Sadly I had the opportunity to meet Fernando last year, and I say sadly because no one ever wants…read moreto need the person planning your grandparents funeral. We buried both my grandparents in less than one year, and I honestly do not know what I would have done with Fernando's guidance and assistance. The level of detail and empathy for the family was amazing. Every tiny question I had they would answer. Giselle was also a very important part in the process as she made sure to call me to let me know how my grandma was looking to get her ready for the service. You cannot put a value on someone helping you out during these difficult times but if I ever have to plan another one which I hope I don't Fernando Giselle and his team are the people to go with. Thank you new journey Fernando and Giselle and your team! You made this horrible time in our family a better one by organizing all the big pieces that needed to be handled.

I highly recommend New Journey Cremation. I live out of…read morestate, and my brother, who lived near Indio, passed away. As I was researching facilities that would be willing to help me with the procedures to help me through the necessary process, especially me being in another state. Based on the positive reviews, I contacted New Journey, and Shay Lee Wilson took my call. I cannot say enough about Shay, who showed such compassion, and so caring, sincere and put me at ease, as she explained in detail the arrangements for my brother. Shay has excellent communication skills, personable, and really made a difference for me and my family. I want to thank Shay and the New Journey Cremation Team for their service. I am forever grateful to all them!

Ciara was very caring knowledgeable. I lost my mother-in-law in February and she handled her…read morecremation with care and kindness. And then in April, my husband passed away. She was great with assisting us to pick the casket and bringing him to Los Angeles to be buried. The stress I was feeling was overwhelming and they made it stress-free as much as they could I highly recommend.

I am writing to formally express significant disappointment regarding the transportation and…read morehandling of floral arrangements during the services for my husband's family member, which included a viewing in Palm Springs (Fitzhenry) and the subsequent transport to the cemetery. While I understand that funeral homes may not feel direct responsibility for arrangements not purchased through their services, the handling of these items significantly impacts the overall experience of the grieving family and loved ones. As an individual with six years of experience in the floral and service industry, I found the delivery process to be unacceptable. Concerns Regarding Transportation and Handling * Improper Transport: During the transportation from the church/viewing location to the cemetery, arrangements were visibly stacked on top of one another. This practice is disastrous for delicate floral structures and results in damage to costly tributes. * On-Site Damage: Upon arrival at the cemetery, one arrangement was visibly dropped by staff, resulting in immediate damage to several flowers. This occurrence was witnessed by numerous family members, causing considerable distress, especially given that the family planned to take all floral tributes home. * Destruction of a Key Arrangement: I had to intervene directly when an arrangement (specifically, the "wings") was being broken by a worker. I observed the worker ripping out flowers (gladiolus) and disposing of them carelessly into a bush adjacent to the casket. This specific arrangement was subsequently too damaged for the family to take home. * Missing Banners: I also had to personally ensure the retrieval of accompanying banners, which had been stuffed back into the damaged "wings" arrangement. I spoke with Mark and Danny at the time regarding the issue of the banners. Issues Regarding Floral Materials * Aisle Stands/Easels: It was observed that the metal aisle stands or easels, which were provided free of charge by the florists for the display of sprays and wreaths, were retained by the funeral home staff. These stands are typically provided for the family's use to display the tributes and do not belong to the funeral home. The family should have been allowed to keep or manage the return of these items. Recommended Action and Transparency Floral tributes are not inexpensive and represent profound expressions of love and respect. The lack of care shown for these items was extremely disheartening. I urge the funeral home to implement the following changes immediately: 1. Mandatory Transparency: If proper, temperature-controlled transportation and adequate spatial accommodation are not available in your vehicles for large or multiple floral arrangements, this information must be communicated to the families and loved ones prior to the service. 2. Staff Training: Implement mandatory training for all personnel involved in the handling and transport of floral tributes, emphasizing the need for respectful and careful handling of all arrangements, regardless of their origin. 3. Policy Review: Review current policies regarding the disposition of floral accessories (such as easels and banners) to ensure they are returned to the family or florist as appropriate. We are incredibly disappointed that a day intended for respectful remembrance was overshadowed by the observable mishandling of these final tributes. We look forward to your acknowledgment of these serious issues and confirmation of the corrective steps you plan to take.

We were looking for a place to do a cremation. Communication was phenomenal. Pricing was more than…read morefair. Their representative, Conrad was extremely professional and empathetic. Would absolutely recommend percent.

All the paper work most done by phone less traveling to office kind and sweet to work withread more

I would highly recommend All California Cremation for your services.Shannon was so AWESOME and so…read morehelpful, supportive and had so much empathy! Can't say enough about their services and professionalism. I pray I don't need these services but if I do I will DEFINITELY RETURN! Thank you All California Cremation!!!

From start to finish, they made the process very easy and when you are going thru this emotional…read moreprocess, you're very grateful for that. And it is an all inclusive process. I do recommend getting the death certificates through All California Cremation as well. They don't charge excess fees and deliver in a timely fashion. Thank you to all the staff for your service.

Great service. In a time when you are grieving Simplicity bring order to the final process of…read morelife. I highly recommend Simplicity.

a little over kill for me but everyone seemed nice,was quick...they took care of everything.read more

Thank GOD for for Wesleigh at Anubis. She was amazing and so helpful. My sister had Neptune Society…read moreoriginally pick up our auntie's body from the hospice center. After the pickup we were told that a representative would reach out to us the following day so we could start making arrangements. They didn't call till 3 days later even after leaving them multiple messages! Imagine not knowing what's happening to your loved one or where they are located after they died. Our assigned rep only called AFTER I switched to Anubis Cremations and had arrangements for the body to be brought to their facilities. Wesleigh was so easy to work with. She picked up my call right away and took care of everything. She communicated every step of the way. I told her that my uncle who is a priest will be arriving in 2 weeks and we would like for the cremation and memorial service to happen while he was here. She mentioned that it's a very tight schedule but she would try to make it happen. And she 100% delivered!!! Within an hour of my initial call she had my auntie's body arranged for pickup, she sent paperwork to us and the doctor so she could start the process of filing the death certificate. The church where we wanted the memorial service wouldn't let us reserve a time till they had a cremation date. We were able to get the cremation date within a few days. We opted for a private open viewing at the crematory in Van Nuys. The crematory only does night time viewing which worked well for us since our family is busy working during the day. Wesleigh's coworker Jonathan took great care of us at the viewing. The place had a room for up to 15 people where family members could sit with the casket prior to the cremation. They dressed our auntie in her formal barong and jewelry. We were allowed to provide flowers, letters, and mementoes in the cardboard casket. Jonathan gave us sharpies so we could write notes on the casket. There were aslo tissues and an easel for our use. Although the viewing was technically 15 minutes, we were not rushed and were given about 20-25 minutes to do a prayer service and say our goodbyes. And then Jonathan and another employee wheeled her into the crematory. We watched them place her casket in the "oven" and once the door closed we left. They even allowed us to live stream the entire time we were there to our auntie's relatives back in the Philippines. The following day Wesleigh delivered the ashes to the church and she provided the letters and instructions we needed to bring the ashes back to the Philippines. We were also very happy with the urn we ordered from Anubis. It was engraved and had a photo of our auntie. It was perfect. I can't thank Wesleigh and Jonathan enough for providing an outstanding service that was stress-free, efficient, compassionate, and super professional during this difficult time of grief. I whole-heartedly recommend Annubis.

Anubis was the perfect place for my mom's cremation. Her death was shocking and happened quickly so…read morewe were all feeling vulnerable and out of sorts. Not only did they make everything quick and easy, but were beyond patient, thoughtful, helpful, and caring with each interaction. We also git a couple of really beautiful urns that I think my mom would appreciate. I couldn't recommend them more.

The team was compassionate, professional, and made our difficult time much easier to navigate. I…read morehighly recommend to anyone in need of thoughtful and efficient cremation services.

From the owner: At The Cremation Place, we understand that making arrangements for a loved one is one of life’s…read moremost difficult moments. Our mission is to provide a simple, dignified, and affordable cremation option for families throughout the Coachella Valley. We are a family-owned and operated cremation provider, committed to treating every family with compassion, respect, and personal attention. Whether you are facing an immediate need or planning ahead, we are available 24 hours a day, 7 days a week to guide you through the process with care and clarity. Our direct cremation services are designed to be straightforward and transparent, with no hidden fees. We take pride in offering affordable pricing while maintaining the highest professional standards. From the first call to the final arrangements, our goal is to make a difficult time a little easier for you and your family. We proudly serve Palm Springs, Cathedral City, Desert Hot Springs, Indio, Coachella, and surrounding communities. If you need assistance or simply have questions, we are always here to help.

Our beloved mother passed away in June. She had not pre-planned for her death. Dacia was awesome…read morethroughout the entire process and I so appreciate her kindness, knowledge and professionalism. East County Mortuary is not your average large big business mortuary. You really get a feeling of community/family there. Thank you for seeing me and my family through a very emotional time.

I have never had to make funeral arrangements, and I was not sure I could handle it considering how…read moreemotional I was. The staff here was amazing. Darcia spoke with my daughter and me and was so very kind. She answered all our questions and gave us information we did not even know to ask about. No pressure to buy anything, just gave us compassion and caring. Dacia was there for us every step of the way. We could not have asked for anyone better to guide us through this difficult time. We definitely came to the best mortuary in the county. Thank you to everyone who helped us.

Everything was so easy, which is important at a time of grief. Donna was so helpful!! We used…read moreCalifornia Funeral Alternatives when my dad died 13 years ago and were pleased with the services then, so using them again for my mom was a no brainer. They even worked with me on cremating her in particular clothing. I highly recommend them and have done so for the last 13 years

So helpful! They were empathetic and very organized. The process was seamless and they made a…read moredifficult situation easier.

This was our 4th time using Rose Mortuary. the most recent was about 2 weeks ago. from the start of…read morethis process, Amber was amazing. we were able to handle everything over the phone. She made the process so easy in this difficult time for me and my family. we truly appreciate her and everyone at Rose Mortuary.

My family experienced wonderful, respectful and compassionate help from every member of the team…read morefrom beginning to end with the passing of my dear husband 2 weeks ago. We feel so fortunate to have them take him so compassionately on his last journey.