I was totally devastated when my Mom passed away, although I hadn't shed any tears. There was too…read moremuch to do. Ms. Rita's calm and loving deamenor was so comforting, that I felt like a family member. She took her time to explain each process to me, and also gave me a packet that provided information from the beginning to the end of their process. She also reassured me that I could call back with any questions. Mr. Glass showed me that he truly understands the meaning of 'value-added service', when he stayed late to fill my Mom's urn, and all of my wearable urns, so they would be available to give to my out-of-town family members and friends. I couldn't ask for a more comforting, pleasant experience! If I could, I'd give them 15 stars!

It's very rare that I make reviews, but I took out time to inform those that are looking for a…read morefuneral home to please look no further. The service my family and I received was exceptional. They paid attention to detail and put my family and I at ease. This funeral home made the planning seamless and less painful as possible. This place really cares and I highly recommend them for all services.

We had the most fantastic loving care from Alberto and Marcus today (Saturday June 18, 2022) while…read moreplacing my dad's ashes in the niche/final resting place. They were kind loving and respectful beyond words, qualities that are so appreciated and in need at a time when families are most vulnerable. Their genuine kindness and compassion was felt by all of us and I had to take the time to make it known! God bless them!

As hard as it may seem to believe to some people, there are some cemeteries that are sub-par…read more Worse than that, they are just downright disgusting. Luckily, for a select few of my family members that have passed, the Mt. Olivet Cemetery is NOT one of those places. Admittedly, I hadn't been back to this location in probably 8 years. I don't have many family members buried there, and those who are buried there are members I was not as close to (either because they passed when I was young or before I was born, or because we were not close family members). Either way, I never remembered much about going out to this location. Maybe it's because I'm older now, or maybe it's because my older family members are starting their (hopefully) slow decent from the prime of their lives, but this is the first time I've ever truly paid attention to how this cemetery looks. Now, I was only there for about 45 minutes, but I think it was long enough to truly take in the location. First off, the grass was green and well kept, and the crypts were not dusty or dirty. Again, you may think that goes without saying, but unfortunately that is not always the case. The pavement, at least the roads I traveled, were free from potholes and graffiti as well. Lots of people I spoke with assumed that it would be a very bad cemetery due to the location in Detroit, but I did not find this to be the case. If you don't mind the hike, depending, of course, where you live in proximity to the cemetery, I think it's about as good as you can get in the Metro-Detroit area to have your final resting place - but let's hope that, for all of you reading this, that date is far away in the future.

The cemetery is beautiful and we were invited to a family and friends day... why was a over zealous…read moresalesman kept talking about his personnel ministry instead of talking about the organization he WORKS for which is WOODLAWN. This effects your future clients when over zealous people and he kept boasting about him being a Minister of the Gospel. I have been at my Aunts funeral the staff was gracious but this Person did not work there at the time. just thought this should be brought to your attention....Our family was honored at that time Really disappointed I the salesmanship of this person.

I was a guest at an inurnment and the care and consideration that was given to the family and…read moreguests was excellent. It was a bit dicey due to a goose nest near the mausoleum, but the staff had extra personnel there to shoo the aggressive goose away without hurting him. The Rosa Parks Chapel is a beautiful, peaceful building. A very touching building to have a brief prayer before the inurnment. And the Detroit history is remarkable.

My mother in law passed away quite abruptly. My FIL talked to the owner and found him to be warm…read moreand easy to talk to and work with. He felt he was in good hands. Was very detailed and thorough about preparations for cremation and possible options for the box and clear about costs for all details of the procedure. The funeral home director came to the hospital after she passed and brought her back to the funeral home and prepared her for cremation. The director was clear about timing and instructions on what he would need from my FIL. Clothing or any keepsakes to be placed on her person. The director even met us at the crematorium and explained the process and timing. He stayed with us as long as we were there as well. He stayed to see it through and gather the remains for the urn. My FIL felt more at ease and less stressed through the process with the help from the funeral. My FIL picked up his urn and it was placed in his selected urn with the requested details engraved on the outside. The service was wonderful during this difficult moment in my FIL's life. We really appreciated the thought and care from the director.

Yeah Not my style…read more I attended a funeral here recently and it was just very disorganized. Lots of seating but just a bit tacky and shabby overall. Everything just needs an update. Considering what.people pay for funerals I think they could make it much nicer and fresher. Funerals are depressing enough

DO NOT GO TO THIS PLACE!!! When I decided to write this review I kept trying to think of nice…read morethings to say and the only thing I can think of is: very very unprofessional, cheap, fake, dirty, smelly, liar, opportunist. It's bad enough that you are going through one of the most difficult things a person has to do when you have to call a funeral home to entrust a loved-ones care to but when someone answers the phone as though you are calling their house (and you are), that's when the insult begins. If you're not wise enough to see through your grief and go someplace else after that, it gets worse when you walk into the place and the dank odor greets you at the door. The funeral home is very small, decorated very cheap and cheesy, is dusty, dark and old. The snowball continues to roll downhill when you meet with the funeral director, Iman (aka David) and you feel like you're at a used car lot. There is selling and upselling and recommendations for other services (i.e. flowers and obituaries) by people "he knows" and if you don't give in to it, his true nature comes out and he then works the system to give you the bare minimum that allows him to make his profit. He knows exactly what DHS and Social Security will pay to the penny and immediately doctored the paperwork so he could get every cent of it from them. When it came to paying our portion, we were instructed by David that he would only take cash or money orders. He does not accept any form of electronic payment at all. That sent off major red flags but of course by then, they already have your next of kin and the tab is running. The next hiccups came when they told us they only have a very old limo and do not have family cars and that we could not have a viewing/family hour at the funeral home because he does not work on Sunday so he can be home with his family. Many times I tried to contact David to drop off clothes and discuss things but would often get no answer or speak with his wife who answers the business phone from home. One of his employees is a member of a large church and he uses him to solicit customers, which is how we came to hear of Mercy Funeral Home. The misery grows when David contacts the cemetery and tells them that our deceased will require a larger casket and it won't fit into the vault we purchased. Therefore, the cemetery contacted us two days before the funeral and told us that they were cancelling our burial until we paid more money for a larger vault. We phoned David to ask why he called the cemetery and did not relay this information to us first and he denied it. Yet, when we questioned him about a larger casket, he then fessed up. I believe he did that so we would buy the burial vault from him instead of the cemetery. To make matters worse, he then told us that he did not have a larger casket for our family member. By now we were livid and couldn't wait to get the funeral over and be done with this scammer. I called around to casket retailers looking for a larger one to find out they only sell to vendors, not the public. One of them even told me that they were in litigation with Mercy Funeral Home for nonpayment and would "never do business with David again." The end result was they charged us an extra $100 and found a bigger casket. The funeral went off with a few more glitches like David passing out the obituaries before the service started or the family arrived and then hoarding a large amount of them in the car supposedly to save them for the family without anyone asking him to and leaving us short of programs during the service. Our final displeasure came when he interjected his Chaldean Catholic practices into our non-denominational burial. It was meant as a kind gesture but was inappropriate. When everything was over one of his employees asked if I would recommend them to other people? I think the look on my face answered his question and he just said "I understand."

My uncle passed this week and we had his visitation and funeral at Wujek Calcaterra & Sons. While I…read morewas not part of the planning, I did attend both and felt like everything went well, all things considered. There was a private room for the family for food and drinks and a quiet place to get away.

Wonderful experience. The employees were kind, helpful and effecient! Would recommend them to…read moreanyone.

My father passed away (not from Covid-19) February 29th and his internment was March 7th. Thompson…read moremade the process from the start very easy, during our most difficult time possible. We started with Edward, he was very knowledgeable and very kind. We ended with Joseph, he too was kind and knowledgeable. We never had to plan a funeral before and it was so overwhelming but Edward and Joseph did not make that process hard at all. Our father looked so good, he looked just like himself. I've been to some funerals and sometimes the deceased does not look like themselves and I get it because the body changes after death but my father he look like he was just sleeping with a smile on his face lol. The makeup wasn't heavy and they dressed him so neatly and nice. They treated our loved one as though he was the most important person in the world. Overall, they did a phenomenal job because it was a very difficult time for us and they made the planning process easy to do. Thank you!

Rose Marie, Edward and Joseph Thompson are kind, compassionate professionals, who walked me through…read moreevery step of the funeral and burial process following the unexpected death of a loved one. I highly recommend Thompson Funeral Home.