ELD completely upends the cliche about people "hating their dentist"! These gals and guys make you…read morefeel like family from the moment you walk in the door. Customer service is off the charts good. They also are great at offering you positive feedback about your tooth care and what you're doing right, so if you suffer from dental anxiety, they're especially great for that. No matter what issues you have going on, you will leave their office feeling a little better about your mouth. Seriously, I moved 30 minutes away from maple grove, and I still make the trip to see them, cuz it's worth the inconvenience. Katie and Mamie are the best!!

These guys and are top of the line. They are very clear in what to expect, what they need, and…read morethey do it with a smile the whole time. The doctor is tremendously experienced, but he's still attending weekly meetings with local dentists to make sure he's on the leading edge. They have won my business.

I hadn't been to the dentist in probably 6 years and my coworker suggested this place. I was warmly…read morewelcomed and the staff are all super sweet! I had a pleasant checkup and filling! Glad to have found a new dentist :)

From the time I called I received amazing customer service . I was in pain from a horrible tooth…read morethat broke , Melissa got me in the same night ! Katrina my LDA was amazing getting my X-rays and assisting Dr.Megan . They found out I couldn't get into see a specialist and fit me in at the office . I really appreciate this office and will be coming here for now on ! Melissa , Katrina and Dr.Megan thank you for being you ! Highly recommend this office for your dental needs

$$$ Avoid this outfit / true scam artists $$$ My experience…read moreis that - the office tried to squeeze me to pay up-front for the scheduled service and then lied in telling me that they had called my insurance company and verified that the insurance company requires payment up front. further that had waited to inform me of this strange policy when I was in the office on day of scheduled appointment (I believe they're thinking was to put me in a pressure situation in the office)I then left the office and skipped the appointment later that day spoke to my insurance company - and no, this insurance company does not set a policy of having the patient pay up front. I informed them of the scam and they then requested that I should work with their Fraud Department to file a report. Shut this outfit down/ fraudsters

Working in medicine for over 20 years I am appalled by the unprofessional Dr Madson. When in…read moreconsult he was arrogant and while talking about cut into my face was rushed and left the room saying I have more patients to see I'll call you. It's been over a month I've not heard from the office or Dr Madson. Meanwhile I remain in pain and have moved onto a surgeon referred from some of my peer surgeons. If you are looking for nothing this is the place to go.

Excellent as always. He has been our family dentist for 30 years. My son drives down from Duluth to…read moresee him!

I have been a patient with Dr. Rasmussen for 30+ years and I wouldn't go anywhere else. He and his…read morestaff are always professional, caring, and accommodating. I recommend him to all my "dental phobia" friends and they also rave about the care they receive. My own dental work needs special attention, and Dr. Rasmussen is always sensitive to those needs. I really can't say enough about the quality of this dental clinic!

Best experience ever with a dentist and I'm a senior citizen!…read more I had a toothache overnight that just would not go away. I had never used Brook West and I needed an extraction on a neglected tooth. I called their office around 4 p.m., was at the reception desk at 4:10 p.m. and on my way home, happy and pain free at 4:50 p.m. State of the art check in, Friendly staff and Dentists who really know their craft made this the best dental experience of a lifetime for me. I would recommend Brook West to anyone with no hesitation whatsoever. THANK YOU BROOK WEST

As a new patient of Dr.Gueringer and his staff "G" were sensitive about my past dental trauma and…read morewent the extra mile to insure I was comfortable and pain free. They treated me with the compassion I really needed on my visit. I don't do dentists hardly at all unless I really need help after some horrible treatment in the past but I know I'll be able to come back and have any other problems I have with my teeth taken care of without all the stress I've had in the past at other offices. Thank you!

Please do not go to Arbor Lakes Dental if you are not ready to pay extra cost out of pocket. I gave…read morethe dental hygienist a good review because she did a good job and she deserves it. They will split your appointment into two talking about deep cleaning, take you to the front office to check with the insurance. The front office staff will print out a statement showing you that insurance covers both services, and you get to pay for anesthetic which is $10. The day I went for the second cleaning I had to wait for a long time because of technical difficulties. I got done and I could not pay the $10 and the lady said they would call me the next day. The following day, a call came in right at the time when they were to about to close, and a statement had been sent of $200 plus. I called and somebody stated they had closed, I asked why the statement was sent after close time if she had nobody to answer my questions, she told me to pay tthe $10 then would have billing look into it. She explained that they call insurance, but they do not know what will be covered. First of all when they sat down with me on the initial visit and informed me that insurance would cover everything that was a LIE. The staff on the line said, I should wait for the claim to come back, and they do not know the timeline, alternatively I could just pay the statement balance $200 plus, they lied to me, falsified information and just wanted it paid, this is like STEALING from people. The only resolution being offered was, I am sorry. They know very well that if you do not pay, after a certain time you will be taken to collections, spoil your credit and still get paid. This is very unfair to people and I think most people do not even check how much they are being told to pay and they just charge the card, and continue falsfying information. Save yourself the headache and get a genuine, trustworthy place.

I've been going to Jamie for over 13 years, and I will not change dentists!!! I've lived in 4…read moredifferent states and STILL continue to go to Jamie when I go to Minnesota. She is the most down to earth medical professional that I've met! She really takes her time getting to know her patients on a personal level, which is nice. Regarding the service, she always makes sure that you're comfortable and doesn't force you into any procedures that you don't want/need. All of the staff at this office are great! They're all friendly, helpful, and accommodating. It's so fun to hear the staff laughing and having fun while you're there; it's clear that they like each other and doing their job as a team. Going to Jamie is like visiting friends! I've recommended several people to Jamie because of my great experience with Jamie and her wonderful team!

The staff is wonderful and respect your time if they are running behind. I had a great office visit…read moreand the dentist was gentle and knowledgeable as I do have dental anxiety!

The dentists are fantastic. The hygienists are hit or miss (there's quite a few of them, so you're…read morelikely to find a good fit eventually. The biggest problem is with the billing department. Over and over, they seem to have problems with acknowledging my payments.

Dr Latif is BOOOOSS!!!…read more the Best dentist i ever had by far, very smart, very fast and very kind.. i recommend this place 100%!!! i have been seen him for the last 10 years!!

Called to schedule an apt for my grandmother to replace dentures. Front desk informed me that it's…read moremy responsibility to contact insurance to make sure the procedure is covered. (Which I thought was odd as most clinics do that for you once you provide insurance info). I spent the next day calling around to make sure the procedure was covered. After spending over an hour confirming that they are in network and procedure would be covered, I reached back out to the clinic to schedule the apt. Upon calling, I was informed that they are now no longer accepting new patients for denture work. I literally spoke with front desk two days prior. Spent the time to confirm all the info they requested, just for them to turn me back and tell me there is a new "update" that the original front desk person didn't know about. Extremely unprofessional. Now I'm back to searching for another clinic.

Failed to disclose fees. Did not receive any sort of treatment plan, which they claim to do…read more Terrible customer service. Did not provide treatment plan. They did not take any accountability- just made excuses

I spent a LOT of money getting veneers here and ever since then I have been having problems with…read moreSmiles dentistry in Maple Grove, ever since it is under new ownership. They don't stand behind the work they do or they do work that isn't a permanent fix. The first thing that the doctor said to me was I anticipated you coming back by they way we fixed your tooth the last time. If he knew I would be back, why didn't he suggest or fix the veneer so I didn't have to come back. Instead he let me leave with the idea that I would be back, either sooner or later. That tells me that they did the cheapest, easiest fix, and did not permanently fix the problem of my veneer falling out, and the chances of me having to return would be great and I would have to pay more money. Now he expects me to pay more money for sub par work that wasn't meant to be a permanent fix. Nobody explained any of my options and now this is the THIRD time I have to have this tooth/veneer replaced. Smiles Dentistry as a corporation name did the work, so smiles dentistry should fix the problem. The doctor basically told me to go find the original doctor that initially did the work and have him guarantee the work. This owner at Maple Grove did the work the second time and when I came in the third time his first statement was I figured you would be back. That doesn't tell me that he fixes teeth to permanently help the client. He fixes them to a level that is sub par and just do happens more beneficial for his finances. He told me I knew you would be back and that he didn't even have to look at the X-rays tells me that he KNEW what was going on my mouth was not permanent. No way am I bringing my family back to this place. They used to love going to this location but it is not what it used to be.

Their attention to detail and their expertise is top notch. They make you feel very comfortable…read morefor whatever type of work being done.

Thank you GHD. Dr. Francis was amazing. Everyone that helped me went above and beyond to make…read morethis scaredy-cat comfortable. Highly recommended!