I placed an order with Jo-Ann on line. I was told I would have tracking. I ordered three items…read more Each item was send separately. I only received tracking for the first two items. The last one took over a week to arrive. I reached out a couple times to customer service and they kept saying there was no tracking at this time. I was not able to use the mobile application. It didn't even show I ordered anything. I finally received the third item over a week later. Then customer service emailed me, said the item was delivered. So sad I had to deal with this. Then I found a lower price on line, I went in the store to see if they price match and was told NO. I said then I'll return it. She then send there was a restocking fee. What a joke. I then reached back out to customer service and no response yet. So that's why I'm writing this review. It won't do any good because they don't care about their customers. Would I shop there again???? Probably NOT!!!!

JO-ANN FABRIC store.... SO have been waiting for today to come around, this store was having a 50%…read moreoff sale on their clearance items. I went in last Saturday thinking it was last weekend by mistake, and had been in the week before. That said, my mom and I have been waiting for this sale for the last two weeks. We get there today, all excited and ready to rock out their sale department... TURNS OUT they marked all their clearance items up so they were even MORE expensive than BEFORE the sale. I asked the store manager about it (since obviously I was upset about this) and she then proceeds to LIE TO ME and say that they didn't change any of their prices. I told her that I had written prices down and this and that, she then accused ME of lying to HER!!! This is the store manager of the Portage Indiana Jo-Ann Fabrics store.At that point I was super upset, I also was told last week by an employee that they honored other places advertisements. INCLUDING Hancock Fabrics, then find out today that they only honor COUPONS, not ads. Which was a really huge inconvenience. The nearest Hancock Fabric store is an hour away from here. NEEDED to go though because their patterns were only 99 cents a piece. ANYWAYS though, upon leaving the store, I asked the cashier at Jo-anns what their store number was. The store manager comes up, actually yelling at me! Then changes her story around to how corporate made them change "a few" of the prices. I will NEVER be shopping at this store again and I highly discourage anyone else from shopping there also. They changed their prices to TRICK customers into thinking they were getting a good deal. Some fabrics were 3-6 bucks last week, and now this week were marked up to 9-12 bucks. Purely because they didn't want to lose that money and don't respect their customers.To top everything off, I then decided to call another store. I asked the woman that answered there if they had changed their prices on their clearance items. I commend her for her honesty, really I do. She told me that "It came down from corporate to raise the prices on all of their red tag items". SO there you have it, this will also be going to the better business bureau.

Small business run by a knowledgeable and kind person. Lots of fabric and notions to browse through.read more

Beautiful customer service,great place to for gentlemen to get their toes and handkerchief sets. I…read morehad to get one for my dad a couple of weeks ago and Ms Phyllis was a Blessing.

This shop is closed. The owner closed it when her husband retired. Try the flat folds place down…read morethe block next to the tattoo parlor.

I love this quilt shop, especially the staff! I only get to visit it once a year but I make sure I…read moreget there each time. Lots of great fabric and samples.

This fabric store sells a lot of dated old fabrics. They had a very limited selection of things…read more They had a decent mesh wall with a but a lot of the stuff in there was old. It smelt like mothballs in there. You have to wash your fabric immediately once you get it because it stinks in there. All the styles of fabric were dusty and tough. Everything was overpriced and you are limited to an outdated selection of textiles and prints! The service was bad. Everybody has an attitude. I will never be back. Things have changed drastically at this store and it is not worth the hype.

I watched people for whom this was their first visit wander through the aisles with their mouths…read moreopen in awe at the amazing selection and low prices. No point ever going anywhere else for my fabric and trim needs. Got my curtains, upholstery, and throw pillow fabrics all for about fifty dollars. TDO is an amazing place for decorators, quilters, and costumers. I don't know for certain, but I think the inventory has to be mostly mill ends, or the prices could never be this low. So don't expect the very newest fashions, but do expect good value for your projects.

Great selection, super friendly staff. Great little expedition if you're in the South Bend area…read more Went twice and found many items to fill my bag. Will return again next year.

My husband grew up in La Porte, so we come back frequently to see his family. Somehow, he never…read morementioned that there's a legit cross stitch shoppe less than a mile from his home. ¯\_(ツ)_/¯ I stopped by today to see what they had, and - yep - totally legit. On one side of the shop, they have fibers, floss, beads, etc. The other side has piles and piles of fabric, neatly arranged. In the middle, it's patterns (and some notions) as far as the eye can see. I found their selection to be very complete, and the employees were particularly delightful! It probably helped that it was a slick, snowy day, and they were impressed I had come by, since nobody was really on the streets at all. Some highlights: - I overheard one of the salespeople organizing a sale via the phone, so their online and "phone it in" orders seem robust. She said the order would go out in the mail that day, and I saw her taking a good amount of time to choose the couple of fabrics that would most closely match the customer's request, and give a recommendation as to which one the customer would actually buy. - To illustrate fabric count, they had a wall hanging of the same design stitched on four differently-sized fabrics, which was neat - They had lots of finishing supplies to help even the most indecisive person figure out how they want to finish - Their store models obviously came from years and years of stitching, so I imagine the collective knowledge in the store was pretty impressive. So if you're into needlework, it's worthwhile to check out. Especially if you're from Chicago it's worthwhile to make the short trip.

Service was great the owner is very knowledgeable and helpful. I loved all the different selections…read moreof fabric. And the prices were amazing!

I love this shop--wonderful ever changing selection, very knowledgeable proprietor and I always…read morefind something unusual--prices are great!

The staff was extremely helpful and did many of the calculations for me to figure out how much…read morefabric I needed. I would definitely go there again.

The staff is friendly, the cotton quilting fabrics are of a good heavy quality and the shop has a…read morelarge number of fabric designs to meet and match any of your color needs. Best of all, you get to feel the fabrics and hold them next to each other, so hard to do when trying to buy anything on line. Lots of needles, notions & threads too! Love it! What a find!

Very friendly, love how the display fabric-lots of fun projects!!!! So glad I found them!read more

Adorable little shop tucked away in a strip mall. Martha opened the shop with her daughter in…read moreNovember. It's a bright and inviting space with a unique way of accessing fabric, fat quarter swatches of each print are hung, with a numbered tag, on the wall and they'll run to the back to fetch the yardage for you. It reminded me of furniture shopping and piling all the swatches on the table while you agonize over colors. The only downsize is swatches are hung by color not collection which could make things a bit more difficult to find or identify. They carry high quality quilters cottons with a wide selection of prints and blenders mostly modern if I had to say their emphasis and a small section of batiks. They offer long arm services and classes which are just getting started back up again after their brief closure from Covid. Certainly a must stop if you're an avid quilter.

Awesome shop, awesome staff, and owners. I love this place. Such a happy vibe and lots of energy…read more You can really tell that everyone there is excited about their job. It's so nice to see.

From the owner: At Pieces of Jayde, we focus on quality. We offer carefully curated items made by local artists or…read moresmall artisan companies who care about the end user of their products. The crystals we offer have been hand-selected for their beauty and their energy. We also educate you so that you can empower yourself to facilitate change or manifest your desires.