I am genuinely sad to be writing this review because I have been a patient of Dr. Ocampo for over 10 years, and I absolutely love her. She is an incredible dentist; kind, thorough, and someone I have trusted with my care for many years. I would recommend her without hesitation. 5 stars for her! Unfortunately, my recent experience was disappointing due to billing/insurance. Prior to my most recent visits, I would call to make an appointment and no one would answer, I finally left a voicemail and the call was returned days later. During my last visit for a cleaning, I scheduled a major procedure for the following weeks and specifically requested that a copy of the cost estimate be emailed to me. The email was never sent. I later received a text to confirm the upcoming appointment and replied asking for someone to call me. No one did. I then called the office myself and left a message. When my call was eventually returned, I again asked about the estimate and clearly requested that it be emailed to me. I still never received it, it was only verbally provided. After switching insurance plans, I discovered that Dr. Ocampo is no longer in-network with my current insurance, which explained the very high estimate I was quoted. I compared costs with in-network providers and found a significant difference. Had I not followed up on my own and requested the estimate, I could have unknowingly paid a large out-of-network cost. I called back to confirm and was extremely disappointed in the woman's response and tone. While I continue to have the utmost respect for Dr. Ocampo, the lack of communication and follow-through regarding billing and insurance information is concerning. I rely on transparency and this completely fell short of my experience. read more

so hard to find a super competent dentist but Forever Smile Dental is the best. I have been a patient for 3 years now and have had the best service, excellent staff, hygienists and the doctor is amazing. Dr. Campo is simply the best I have ever had. i highly recommend Forever Smile Dental! read more

Dr. Ocampo is the most gentle dentist with so much knowledge. I've seen over 15 dentists in my life and most of them gave me anxiety and I had to take medication for it beforehand. Not with her! She's don't extensive work on me and my family. read more

I have an appointment. Why am I waiting 45 minutes in the chair for the dentist to start? This happens everytime I go. I respect the appointment time, please respect my time too. I keep giving this place a chance but it's just not worth it anymore due to the copay increase, the long wait times, and the attempts to max out my insurance. The excessive 5 star reviews are dubious. read more

Dr. Ocampo and her team is the best! I've been going here since I was 6 and they treat everyone like family. I've never had better hospitality anywhere else! I only trust Dr. Ocampo with my teeth! read more

the staff are very nice. dr K has taught me a lot more than my regular dentist. I switched . it's worth it

I asked him for a "second opinion" on a set of dental X-rays from another dentist. Even though it was in my Delta Dental plan and he is a member,he refused. I reminded him that this was authorized by the head office of Delta Dental and he reiterate that his office does not do business that way. They had to take their own X-rays for a "second opinion". Bottom line he refused to comply with Delta Dental policy even though he signed an agreement with Delta Dental to follow their policies. read more

my family has been going here for over 10 years, the staff are amazing, nothing to complain about

If you're intentional on what businesses you support, especially locally, a business mannerisms and customer service will stand out. This was the first experience with a dental office not responding to new client inquiries. Most businesses returns missed calls, and especially phone messages, but this was not the case with this office. If there was an emergency what would be the contingency plan in communicating to clients timely? Based off first impressions, can't say this location lives up to basic expectations of a dentist office. read more

Forever Smile Dental - Called x4, eventually got a human who took a message, however never received a call back. - General Dentistry Near Me - Fairfield, California

I appreciate how the staff carefully cleans and sanitizes this dental office. The staff is friendly, diverse and will work to schedule appointments with your schedule in mind. My kids love going here because they each have their own TV to watch during a cleaning, and after the final exam, they are allowed to pick a toy from the treasure chest. Whenever I tell my kids that it is time for the dentist, they are excited and can't wait to go. It means a lot that my children aren't afraid of the dentist. Dr. Ocampo and her staff are amazing. The office is welcoming and inviting and has me considering becoming a patient too! read more

Dr. Ocampo and her staff are the best... As always, I had another great experience. Thank you Dr Ocampo for taking care of me and my family. read more

I love it here the dr is always sweet and nice and very good at what she does. I dont have no complaints about this place.

Went here looking for a new dentist and was screened for multiple cavities. I needed to change insurances and went to a new dentist who found that all the cavities and deep cleaning I was quoted for were unnecessary. Just to be sure I went to another dentist and sure enough instead of the 14 they had quoted me for I only had 2. I really wish I could leave a better review but when there are 2 dentists contradicting them it doesn't leave much to misinterpreted. Will not be coming here again and do not recommend. read more

I have been terrified of dentists for years.. I avoid going at all cost!... recently I chipped a couple of teeth and knew I HAD to go to avoid looking like Loyd Christmas from dumb and dumber .. the got me in the next day... the office is beautiful and clean and everyone was so kind and caring.. I felt at ease immediately.. I also felt like I was a priority and never sat by myself for more than a couple of moments.. they never pushed anything on me or made me feel bad about not keeping up on my dental health.. simply said.. this place is amazing.. they have cured my phobia read more

I used to get my dental work done in the military, but it doesn't even come close to the care I get at Forever Smile Dental. Dr. Ocampo, Dr. Gonzales, and their team are fantastic. The office has a really welcoming vibe, and I've never felt any pain during my visits. The staff are super nice and know what they're doing. Even my kids love going there, which says a lot! I highly recommend Forever Smile Dental. They genuinely care about their patients and do an amazing job. Best dentist office I've ever been to! read more

I was referred to Dr. Ocampo from my Oral Surgeon. She is awesome . Both Dr. Ocampo and Dr. Gonzalez are thorough in their work and explain everything upfront. They make sure you are comfortable and take the time to hear your concerns. I absolutely appreciate doctors who care about their patient. Her staff equally are professional and knowledgeable. My experience was positive. I have gone through local dentist in the past two years and by all means this place is the best. The facility is clean and up to date. I would highly recommend this dental clinic and the both dentist. I am so happy I found Dr. Ocampo. read more

For the most part I enjoyed my time at this dentist, especially in the beginning. My needs were met and everyone was so nice. However, things gradually went downhill when I had my Invisalign appointments. The wait times sitting on the chair became unbearably long. And I would only be scheduled there to see if the new Invisalign sets fit nicely. It would have taken the doctor to sit down with me for 2-5 minutes then I'd be done. I was extremely perplexed why I had to wait for an hour. Whatever needs to be ironed out on this end would make for a better experience. Maybe don't overbook or have these short appointments as priority to get me in and out. This didn't just happen for one appointment either, it was all the appointments for when I had to get my new set of Invisalign dentures. Eventually I moved to a different state. And before moving, I wanted to get the extra Invisalign retainers that they had for me. It was an extreme pain just to get my first set. Then my final extra set they wanted the doctor to see me for some reason. I had waited in the lobby for the doctor but as you can imagine, that wasn't happening any time soon. Eventually I just left my last set of retainers there. Onto positives, the hygienists were extremely nice. Always asked me if I was in pain or needed anything. They apologized for wait times etc. they play movies. Cleanings were always pleasant. The dentists here are top notch. But something needs to be done about wait times. read more

Our world has changed because of covid but we still have to maintain our health including dental health. Plans for a root canal had to be delayed earlier this year due to the corona virus, (not a problem, I wasn't too overly excited for one anyway). When the office started to open we booked an appointment and we all maintained 6 ft distancing. All staff had all protective gear such as masks, gowns, gloves and facial barriers. Questionnaires were sent through text regarding covid. Temp and pulse ox checks were done up front. There was constant cleaning of equipment used such as xrays, lead barriers, monitors, storage units. The office wasn't full. There were barriers in place between the front desk and clients as well. I did my part by wearing a mask, (until procedure time) I social distanced in the lobby, I brought my own pen to sign paperwork. Bringing your own sunglasses can help too during procedures but they have that too if you don't have your own. As always hand hygiene for patients are important so they had the gel based alcohol disinfectants for patients and staff in the lobby and in the back offices. As always the staff are pleasant. I love my dentist, Dr. Ocampo, who tells me what she's doing and keeps checking on me. Great and safe place to go to. read more

I loveeeeeeee this place. The first time I went to Forever Smiles Dental was a day that I was basically played by another doctor #scamed. I called Forever Dental and told them my situation and told them that all I wanted was a regular cleaning and that after the cleaning I would look into being a regular. Well Forever Smile took matters in they're hands and gave me a same day appointment and apologized for the other doctor, whom has no ties with them. They squeezed me in due to a cancellation and made my experience the best time ever. The staff is amazing and professional, like alllllllllll the front desk lady's are 100000% down to earth and amazing and honey the dentist as well. They are clean clean clean and they speak with the truth and don't try to make you pay more then you need too. I can really tell they care for the patients. I have veneers and I can't just let anyone touch them but this place knows what they are doing and trust and believe, You will leave with a big smile. read more

Growing up, I always hated going to the dentist. However, the dentists and staff at Forever Smile Dental provide an exceptional level of service and care. Not only am I no longer afraid of dental work, but I also look forward to my visits because the experience is always pleasant. Dr. Ocampo and Dr. Gonzales are very honest and only recommend necessary treatments. A few years ago, another dentist told me I needed a root canal and was going to charge me an exorbitant amount, but after consulting with Dr. Ocampo and she had X-rays done, she determined that I only needed a deep cleaning. I never experience any pain during my cleanings and fillings. Nor any pain after any treatment. Additionally, my kids love going to their dentist, which is rare for most children. This demonstrates that Forever Smile Dental is one of the best dental offices we've ever visited. Everyone there is professional, knowledgeable, kind, and caring. They genuinely care for their patients and it shows. I highly recommend them! They really are THE BEST! read more

Staff are great , pleasant . Dr Ocampo was excellent dentist, highly recommend to all friends & relative

First impressions are crucial, and Forever Smile Dental does not disappoint expectations. The front staff are brilliantly friendly at arranging swift appointments and obvious treatment billing options, made easy with modern style efficiency. My teeth have never looked better, and I highly respect Dr Ocampo and Dr Ellie for their discerning attitude toward great dental care. Lastly, Brittany, the hygenist, is an absolute joy with bundles of humour and wit to ensure your time in her care is pleasant and memorable. read more

Great experience! I was looking for a new dentist after having a weird/uncomfortable encounter with my last one and not wanting to go throughout all of 2020 bc of covid. I bookmarked several places in the area to get a quote for a cleaning + exam with no insurance. I called about 3-4 places and each place was charging over $300! When I called Forever Smile and found out they offered the same services for less than half I made my appointment the same day. On top of it being a budget friendly price I saw that they had great reviews on Yelp. The business itself is very clean with a beautiful modern aesthetic that I appreciate. Not the typical 90s dentist offices that I've seen in the past. When I got there I filled out the new patient form and was brought into the exam room shortly. My hygienist Brittany was so sweet. She was very personable and explained everything to me thoroughly. She played the show I was interested in on Netflix as she did my cleaning and I thought it was the best idea ever to get patients to relax in what can be an uncomfortable environment. When she finished with the main cleaning, Dr. Eli (not sure if I spelled her name right) came in to do my exam. She was so warm and friendly. Very positive energy, engaging, and informative. I've never enjoyed interacting with dentists in the past bc they're either rude or creepy lol. But Dr. Eli was completely different. She was so nice and made me feel totally comfortable. She explained everything to me thoroughly and I felt happy leaving the dentist. So much so I immediately called my sister and bf to recommend they switch lol. If you're looking for a new dentist I highly recommend checking out Forever Smile. Not only do they have a great aesthetic and great pricing but the people are super friendly and the service is top notch. I definitely felt that they went above and beyond during my appointment. I'm soooo happy to have found a dentist that I actually really like. Thanks Forever Smile! read more

I should have post my review long time ago(sorry Dr. Ocampo). I chose Dr. Ocampo as my dentist because of the good reviews here on Yelp, and let me tell you I do not regret it one bit. My husband and I started seen her like a year ago, every single time it is nothing but an excellent experience, and excellent quality dental work. I even switched my kids last month to Dr Ocampo from a well known childrens dentist, due to their lack of communication when trying to just confirm an appt. I was a little afraid my kids would not feel comfortable here, but it was just the opposite. Even my 5 year old who usually does not like going to the dentist and gets afraid, felt really comfortable and that happened thanks to the awesome staff that took the time to make It happened. He did awesome throughout his appt. We are one happy family at Forever Smile Dental for their excellent service from Dr Ocampo and all of her staff. Thank You! read more

I've gone here for 10+ years and Dr.Ocampo always makes sure im taken care of. Everyone is so kind and good at their job. I love coming here, I'd never want to go anywhere else read more

We all have to see a dentist. We all prefer NOT to go to one. My wife and I have see Dr. Ocampo and her staff since the day she came to town. Even before she was in town in Antioch she was our dentist. We will follow her anywhere. Great survive with a smile, great administrative staff, most competent and knowledgeable dentist and dentist assistance. If you need a dentist this is the place to be. Like the name says "Forever Smile Dental" you will be smiling forever! five star read more

Great office, very modern. Very clean too. Great staff and doctors! Dr Ocampo was very professional and friendly- kept me informed and at ease. Someone you can trust for your dental needs. Highly recommended!! Thanks for seeing me. read more

I asked to see a particular dentist (dentist A) and they made the appointment, then said (when I was in the chair) she's not here today. Before the second appointment I again asked for dentist A (who had been referred to me) and AGAIN was scheduled with a different dentist. Support staff does not listen to patients, and/or respect what they are saying. (end of review) read more

It is so hard to find a great honest dental office. But I have to say, this was one of the best experiences I have had ever, and I am 65 years old. Not only are the the friendliest people I have ever had the pleasure of dealing with, but there attention to the Covid-19 was also reassuring. Hats off to this business, they are absolutely phenomenal. read more

This Dental Office is a true gem, every visit there is a treat, no fear, just a pleasant experience. Dr Ocampo is very knowledgeable, attentive and kind dentist and I trust her expertise completely. The entire team is amazing, very professional, attentive and accomodating. The office itself is clean, modern and equipped with the latest technology. So happy I was able to discover "Forever Smile Dental"! read more

Seriously, this office is amazing! I have quite a huge fear of dentists from decades of bad experiences with various dental offices. To state that Dr. Ocampo and her staff is beyond amazing is an UNDERSTATEMENT! Unfortunately, I haven't seen a dentist regularly and will need lots of work (which I expected) for my teeth to be in tip top shape. Dr. Ocampo and her staff have gone beyond in their care as far as making me feel at ease and thoroughly explaining my various procedure needs. Their office is open, bright, clean, SMELLS AMAZING, and practice COVID safety measures. I can't believe I waited this long to schedule an appointment with them! read more

I always dreaded going to the dentist as long as I can remember, but the staff, hygienist and dentists here are so friendly, accommodating and gentle that I am now comfortable in going to my appointments without any hesitation. The facility is clean and elegant. They have TV's in each exam room to lighten your anxiety or simply keeping you entertained while caring for your teeth. I highly recommend this dental office. read more

Oh, Dr. Ocampo & the whole Forever Smile Dental Team, I can't sing your praises enough! By far the best dentist experience I have ever had. I've been a faithful patient of Dr. O's for several years now and I always tell all my friends and family about her. Not only is she an incredibly competent Dentist, but she is KIND. She always remembers me and personal details about my life, asks about my family and my work, and takes time to really listen and care for me. Her entire staff is so wonderful and they really do treat you like family when you walk in the doors. I had my first appointment back since COVID started last week and they have taken every possible precaution to ensure the safety of their patients and staff. I felt 100% safe and comfortable during my appointment. Thank you, Dr. Ocampo, for changing the game in dentistry and for caring for your patients like your own family!!! read more

Forever Smile Dental in Fairfield, California is wonderful I had my first visit yesterday and cannot speak highly enough of the professionalism and caring of the Doctor and her entire team. 5 stars!!! read more

Dr.Ocampo is the BEST dentist I have ever been too. I hate the dentist, as I'm sure a lot of people do, but I do not hate coming to her. She is such a sweetheart, so gentle, super nice, & makes you feel 100% comfortable. Dreaded dentist appointments no longer since I've received care from her. The office is always super clean & really welcoming. Would definitely recommend if you're looking for a new dentist. read more

Keep up the good job. All employees are nice ,friendly and helpful.Clean facility's and service is excellent.

Very attentive to my needs and comfort. The dentist and staff are very nice. I recommend this dentistry to eveyone.

Always excellent! Transparency is key and all staff are professional. The environment is clean and they take the utmost care in making patients comfortable. It is always clean and tidy and everyone is gentle. read more

I love this place! They are always accommodating and work great with schedules. I usually have a lot of anxiety with dentist appointments, but not with these guys! They even play Netflix of your choice, I feel like this helps a lot with taking my mind off the fact I'm there. They're so great, my whole family goes there. Even my 16 month old is paying them a visit this coming week, this is how much I trust them. I highly recommend Forever Smiles. Thanks guys, for being amazing. read more

Unlike the average humanoid, I don't enjoy sitting in a dentist's chair to have my face drilled on. I'm also slightly displeased whenever I'm stabbed in the face with needles. However, I've heard from reputable sources that unless you want to look like a caveman, you need to go to a dentist every 6-8 months. As I walked into Forever Smile Dental for the first time, I was pleased to see a very modern and new waiting room with a flat screen TV on the wall. I thought to myself, "It's 16:00 hours and Little House on the Prairie is NOT playing." I signed in and filled out all the necessary paperwork and took my seat. A quick inspection with a white glove found no dust anywhere in the place. Minutes later, my name was called and I was ushered into the clinic area and seated. As I sat in the chair, a very pleasant dental assistant asked what I felt like watching. I thought, "Huh? Most of the time I'm tortured I have to stare at dirty ceiling tiles." Just then the assistant swung over a flat screen TV and I happily selected Spider Man. She then said, "On your left is the controls to your massage chair." "What the?" I was speechless. What kind of a place is this? Where am I? 45 minutes later, just as the movie plot was beginning to thicken and the villain was about to do some nasty stuff to the hero, I was told the appointment was over. As I switched off my massage chair, I thanked the very gentle dentists and the kind assistant for a pleasant experience. I promised to come back to finish my movie. And have my teeth worked on. I smiled as I walked out of the door, revealing my pearly whites to the world. A few people paused and stared in admiration... read more