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    Forever Young Med & Laser Spa

    1.0 (4 reviews)

    By appointment only

    Services - Forever Young Med & Laser Spa

    Laser hair removal

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    15 years ago

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    LaserAway

    LaserAway

    4.1
    (467 reviews)
    18.2 mi
    $$$
    19 years in business
    Certified professionals

    Customer service is always amazing here. They're always very welcoming & accommodating. I recently…read morescheduled my other appointment in Santana Row & I can definitely say I would not go back to that location & I rather stick with this location in Los Gatos

    What a complete and utter disappointment-- some places leave no choice but to escalate to the…read morepublic and share our experience! Whoever that dark-haired woman working the front desk at the Los Gatos LaserAway on June 27, 2026 around 2:00 PM is -- is your IQ just taking a personal day? (And yes, the less aggressively filtered one, for the record.) I popped in for a quick 5-10 minute treatment. She checked me in, the nurse did the treatment and couldn't assist with a question I had (she directed me ask the receptionist), and then I walked back to an empty front desk with a simple question. I stood there like for over two whole minutes while she and her coworker giggled in the back like it was happy hour. Finally the front desk woman decided to come back & graces me with, "Are you checking in?" Dude I just finished my treatment and you checked me in 5 minutes ago. I've been standing there radiating patience. The lack of basic awareness was concerning, but the rigid, snobby, "I cannot and will not help you" attitude after I asked my question? Chef's kiss of terrible service. Especially from someone whose entire job is customer-facing and it was NOT busy during this time. In fact, she didn't even ask details about what my request actually entailed and the energy was a hard "no" to my question from the jump. She further went on to say that her manager will say the same thing. How wonderfully presumptuous and weird it is to casually speak in someone else's name without their consent or knowledge. Truly top-notch customer service right there. LOL Side note: I've previously inquired about my request over the phone and they said "they might be able to accommodate. Just talk to a nurse when you are in next". As aforementioned, I asked the nurse and she directed me to the front desk. The front desk said "NOPE". So the whole runaround and "too many cooks in the kitchen" vibes are disheartening, unorganized, and unprofessional. At the end of the day, this is MY hard earned money I am paying with and it is absurd how they treated me. Which leads me to the real kicker: I've dropped 10's of thousands upon thousands at this overpriced zap factory, and my tiny request would've literally saved them time and money. But apparently common sense and basic courtesy aren't included with the obscenely priced purchases. The entire experience at the end left me feeling like a nuisance and absolutely terrible, after what should have been a nice little self-care moment after a long work week. Save your $$$ and your skin. There are way kinder, more competent places out there. LaserAway is giving extremely 'expensive' disappointment with their stringent and uncompromising attitude and rules. Are we suddenly in the 1800's where the rules are so black and white...I mean it's 2026...work on your courtesy and flexibility to your 'loyal' and long-term customers and perhaps try to see the bigger picture from a corporate standpoint of how that could lead to future business instead of being recklessly stiff. In summary, hard pass on any future purchases once I complete the rest of my overly priced and already purchased treatments...at a different location (can go w/o saying)!

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    LaserAway
    LaserAway
    LaserAway

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    Andrew J Matthews, MD

    Andrew J Matthews, MD

    4.7
    (27 reviews)
    9.7 mi
    $$$

    First time here and was kinda unsure what to expect but the visit went okay. The doctor checked on…read moremultiple things and explained a few things that I hadn't thought about before. Staff was nice enough and things were steady. Not amazing but good enough to return if needed.

    Although I am still recovering from my incident, I wanted to extend my gratitude for Dr Matthews…read more On a Friday night I ended up in the ER after hitting my head pretty good. The laceration went through my forehead and across each layer to the bone. The ER stitched me up, and it just didn't look right. There was no way I could leave it in the condition it was in. The following Saturday morning my boyfriend made a call to Dr Matthews after being referred by a close family doctor. Dr Matthews went out of his way to come in on a Saturday. He was very kind and understanding. He treated the appointment like any other appointment- turned on music, patiently re-stitched the large laceration, was very professional and had a great conversation with my boyfriend and I. Dr Matthews came in when it was not planned to help a complete stranger out. He made me feel very welcomed and I immediately trusted him. He did phenomenal work on the stitching of my laceration. They were so detailed and aligned. Since the procedure, he has been communicative and responsive with all our questions. I am very grateful for Dr Matthews and highly recommend him. He is genuinely a great person

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    Board certified in plastic & reconstructive surgery
    Board certified in plastic & reconstructive surgery
    Andrew J Matthews, MD
    Andrew J Matthews, MD

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    Glow DermSolutions

    Glow DermSolutions

    4.8
    (192 reviews)
    9.1 mi
    $$$

    I don't usually write reviews, but my experience at Glow Derm Solutions was honestly next level. I…read morebooked a consultation with Nurse Crystal not really knowing what to expect, and it turned into one of the most informative and personalized skincare experiences I've ever had. The first thing we did was the Aura Reality face analysis, which completely blew me away. It's not just a basic skin scan -- it creates a full 3D image of your face and analyzes everything from pores, texture, and pigmentation to redness and early signs of aging. You can literally see what's going on beneath the surface, not just what you notice in the mirror. What stood out to me was how detailed and data-driven everything was. Instead of guessing or pushing random treatments, Crystal walked me through my results and explained exactly what my skin needed. The scan even highlights things you wouldn't normally catch, like underlying sun damage and texture issues, which made the whole consultation feel very legit and personalized. Nurse Crystal herself is amazing -- super knowledgeable, professional, and genuinely cares about getting you results. She has that perfect balance of being honest without being pushy, and you can tell she really knows what she's doing. She broke everything down in a way that actually made sense and built a treatment plan specifically for me. The whole experience felt very high-end and modern. Clean space, advanced technology, and a level of attention you don't get at most places. As a guy, I appreciated that it wasn't overwhelming or salesy -- just straightforward, results-focused, and tailored to me. If you're serious about improving your skin and want something beyond a basic facial, I'd 100% recommend Glow Derm Solutions and Nurse Crystal. This is definitely not your average med spa.

    I have been contemplating to come for years, and finally have the time to invest in myself after…read morethe kiddos got older. This is definitely an investment, more than I expected, however I am believing in the process more and more. I was reluctant at first bc I do keloid easily. Never on my face, more so chest and back. But they reassured and assessed my skin when I had concerns. Krystal and Laura have been very helpful and professional throughout. I have pitting scars and know it's one of the hardest scars to get rid of. I've done a total of 4 sessions and I do get it now that it's more of a marathon than a sprint. I'm not where I want with the results, but I do see after the 4th session that the depth of the pitting are getting filled, and some areas are minimized. I do have 4 more sessions and will update on the outcome!

    Photos
    And got this vitamin c cleanser
    And got this vitamin c cleanser
    Before after for hyperpigmentation and rejuvenation
    Before after for hyperpigmentation and rejuvenation
    Before after for acne and scarring

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    Before after for acne and scarring
    SEV Laser

    SEV Laser

    3.9
    (191 reviews)
    18.2 mi
    $$
    Available by appointment
    Certified professionals

    I want to recognize Areli at the SEV Laser Los Gatos location for her exceptional customer service…read more My original appointment at the Sunnyvale location had to be canceled due to short staffing. I was told it would be rescheduled for the same day, July 18, and I even received a text confirmation. However, when my partner and I arrived at the Los Gatos location, we found out that our appointments had accidentally been booked for August 18 instead of July 18. As someone with a very busy schedule, I was understandably frustrated because I wasn't able to come back another day. I explained the situation to the front desk associate, but there wasn't much she could do. I left feeling disappointed. What happened next completely changed my experience. Areli came outside after us, sincerely apologized for everything that had happened including the issues with the Sunnyvale location and genuinely took ownership of trying to make things right. She was compassionate, understanding, and never made me feel like I was just another customer. With the help of her manager, she was able to accommodate both me and my partner that same day. Thank you, Areli, for going above and beyond. Your kindness, professionalism, and genuine care completely turned a frustrating situation into a positive experience. SEV Laser is lucky to have someone like you on their team! Bahar was nice as well.

    So far so good. I recently decided to invest in laser hair removal after thinking about it for a…read morelong time. I had some issues with my original appointment. They send you a form to fill out and one of the medications I am on was flagged, so I had to get doctor approval. I totally understand that, but I had submitted the form almost a week before my appointment, and they didn't tell me it required doctor approval until the day before my appointment. I had to make a doctor appointment to get them to approve it, which made me miss my original appointment. It ended up being fine and I rescheduled, but it was frustrating that I only had one day notice about all of this. On to the actual appointment... it was a great experience. Much quicker and much less pain than I had anticipated. I was in and out within 10-15 mins. The space itself is inviting and clean, and the ladies at the front desk are so sweet!!! I'll be back to update my review once the full process is complete!:)

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    SEV Laser
    SEV Laser
    SEV Laser

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    Cheng Plastic Surgery

    Cheng Plastic Surgery

    4.9
    (454 reviews)
    21.5 mi
    $$
    Established in 2002
    Locally owned & operated

    I've been getting hydra facials from Kennedy for the past 6 months and I've seen an improvement in…read moremy skin. I really appreciate that she's always prepared and on time. In addition, she's really thorough with the treatments and even gives great suggestions on how I can improve my skin overall. And my skin always feels so refreshed after the facials! Other than that, I've also been getting dysport for my crow's feet from Kevin. My experience has been great thus far and I'm very satisfied with the results. He's very knowledgeable and experienced in performing this procedure to make results very natural.

    I've been coming to Cheng Plastic Surgery for over 20 years. Kennedy has been my esthetician…read morekeeping my skin YOUNG and looking great. I get compliments on my skin all the time. It's because of Kennedy's skill and expertise and knowledge. I've done Hydtafacials, VI Peels and Dermaplaning. The products are medical grade and have data to support their effectiveness. If you're investing in your skin using the right products is key. People RUN don't walk to Cheng Plastic Surgery and ask for KENNEDY!!'

    Photos
    Dr. Elbert & Dr. Jacqueline Cheng are brother & sister, double board-certified Facial Plastic and Reconstructive Surgeons in Saratoga, CA.
    Dr. Elbert & Dr. Jacqueline Cheng are brother & sister, double board-certified Facial Plastic and Reconstructive Surgeons in Saratoga, CA.
    3 Months Post Deep Plane Facelift, Necklift, Upper & Lower Blepharoplasty, Lip Lift, Corner of the Mouth Lift, & CO2
    3 Months Post Deep Plane Facelift, Necklift, Upper & Lower Blepharoplasty, Lip Lift, Corner of the Mouth Lift, & CO2
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    Forever Young Med & Laser Spa - medicalspa - Updated July 2026

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