I purchased a CoolSculpting package from Ideal Image and had a very frustrating experience from…read morestart to finish. When I bought the package, the first available appointment was two months out. On the day of that appointment, I took the entire day off work because it was scheduled to last six hours. That morning, Ideal Image called and canceled because their nurse did not come in. I was asked to be patient, which I did, even though I had already waited two months and lost a day of work. When I rescheduled, the next available appointment was another six weeks out. I again waited, came in, and was thanked for being patient. About a month later, my son was severely injured, which understandably delayed my ability to schedule the next appointment. When I contacted Ideal Image to continue my treatments, I was told my CoolSculpting pass had expired and that nothing could be done--even though delays on their end had already cost me months. I explained the situation and asked for flexibility, especially since I had been asked multiple times to be patient with them. Over the next four months, I called repeatedly (at least five times) asking to speak with a manager. Each time I was told a manager would call me back. No one ever did. After six months of trying to resolve this, I'm giving up. The lack of communication and unwillingness to work with a long-standing customer is unacceptable. Terrible customer service and very disappointing experience. So does Coolsculpting work? Not from my one time experience at Ideal Image.

The customer service at Ideal Image was terrible. I bought and paid for a laser hair removal…read morepackage and they did not deliver. they didn't keep appointments and were rescheduling. I gave up. They got my money and I did NOT get what I paid for.

Morgan was fantastic she got me prepped treated and helped ensure I had everything I needed to…read moreclean up after my laser treatment. She was incredibly personable and I enjoyed my visit very much today highly recommend her!

I honestly don't know why I waited so long to try laser hair removal! It's been a complete…read moregame-changer for me, and I wish I had done it years ago. Simplicity made me feel comfortable and ensured I was well-informed. The technicians are incredibly knowledgeable, explained the entire process clearly, and answered all my (many!) questions patiently. Each session has been quick and efficient, and the staff always made sure I was comfortable. Even after only 3 sessions, I'm seeing AMAZING results! The cost was definitely an investment but considering the time and money I was spending on shaving supplies, waxing appointments, and dealing with the frustration of ingrown hairs, it's already paying for itself in convenience and peace of mind. I highly recommend Simplicity Laser. You won't regret it! This is easily one of the best self-care decisions I've ever made. 5 stars all the way!

This place is SO beautiful! I had an incredibly…read moreprofessional and delightful experience at Inspire Medical Spa. The staff is not only informative, experienced, and helpful but also impressively knowledgeable. Celeste was absolutely amazing - after my microneedling treatment, I felt a huge difference, more plump, smooth, and revitalized. If you're contemplating a beauty treatment, don't hesitate; this is the place. Trust me, you won't regret it - you'll be glowing like a star!

Love this place!! Amazing service and care! Injections, laser hair removal, PRX T33... they have…read moreit all!!

It actually works! I've always been skeptical but it's been a game changer already! The nurses are…read morethorough and help walk you through the process smoothly. They are great at communication and reminders.

The service at the clinic is amazing. However, when calling they are not helpful at all and tell…read moreyou to go into the clinic. Customer service over the phone zero.

I've been coming here for a few months for laser treatments and have loved my experience. It is…read moreclose to the freeway, so very easy access if you aren't in the area. The staff are helpful, but there are only a few treatment rooms. Getting scheduled can be tricky with limited rooms and staff. The staff are friendly and will move at the pace you need to be most comfortable.

They never contacted me back and promised me they would, even watched them write a note down to…read morecall me. They have canceled tons of appointments.

I just had my first facial at Beauty Lab + Laser and I fear I may never emotionally recover…read more.. because now I know how the other half lives. Yes... THE Beauty Lab + Laser. Co-owned by Heather Gay herself. Ever since I first laid eyes upon that beautifully chaotic fever dream known as The Real Housewives of Salt Lake City, I have dreamed of entering this establishment. And reader... dreams DO come true. I got the Good Time Girl Facial and let me tell you... it was, in fact, a GOOD. TIME. Shelby C. was my esthetician, but honestly? I think she may have been an angel temporarily assigned to Earth. Beautiful. Gentle. Ethereal. Like if a woodland fairy got licensed in advanced skincare. There were TWO cleanses. Exfoliation. Moisturizers. Masks. Serums. Warm towels. At one point I think my soul briefly left my body and floated toward the heavens while Enya played faintly in the distance. I have now decided heaven is simply this: You lie on a heated table while angels wash and exfoliate your face for eternity while calling you "queen." I walked in looking like I had been through several economic recessions and a situationship. I walked out looking hydrated, luminous, and emotionally stable. Best $150 I've ever spent. I would trust Shelby with my taxes, my future children, and the nuclear codes. 10/10. If I disappear, please know I now live there permanently in a robe with cucumber slices on my eyes.

Felt rushed and also very impersonal. I was excited to visit with all the hype but was disappointed…read morewith actual appointment. The application left a scar which another facility carefully and cautiously took the time to repair.

Clean and facilities, friendly staff. I came w/my daughter to address some skin issues she was…read moreexperiencing. Dr seemed very caring. I was a little shocked that her Dr suggested Accutane at first shot. I guess you gotta bring in the big guns if your coming to a dermatologist. I was more concerned about my daughters long term health and messing with my daughters hormones. I guess I lean more toward a holistic approach . If that's what your looking for, this is not the place for you. I'm giving 5 stars because the dr was great at listening to my daughter and what she was wanting to do. I could appreciate that.

We love Dr. Barbara!! she is so kind and professional. she puts you completely at ease and answered…read moreall of our many questions never ever feel rushed. She gave us samples of products she recommended. My daughter whose scared of needles did so well and Wyatt put her right at ease. They are all fantastic and friendly and i'm sending all my family to them.

DO NOT go to this clinic. I paid the most I ever have for Botox and ended up with DROOPY EYELIDS!…read moreAnd now I have to wait 6 weeks before I can get injected again and fix the problem!! I will be posting on all my social Medias as well!

I NEVER LEAVE REVIEWS BUT I ALWAYS READ REVIEWS BEFORE GOING TO NEW PLACEs AND APPRECIATE HONEST…read moreREVIEWS. I have been going to Elase for about 10 years and have always had the membership plan. I actually loved going here before it was sold. It is very expensive compared to most other med spas, however I have always had great service until they sold to it to a new owner. I have felt like they try to up sale every single thing they can and it's actually very uncomfortable. My last appointment was on December 13th at the new Herriman location at that appointment they tried to pressure me into doing more Botox units than I have ever done and in places I don't normally do, and I did it and left feeling annoyed and decided to cancel my membership and find a new place as there are a million med spas to choose from. It has now been 2 months since my appointment and my Botox has completely worn off. I have ALWAYS been able to go at least 4 months between appointments and it has NEVER worn off this fast. I feel like either I was given expired product or not as much as I paid for. Definitely make sure they show you the exact units they are injecting and if you don't want to pay over $12 a unit there's a lot of really great med spas that offer Botox for $9-$10 a unit and don't pressure you into to doing more or ask you to tip.

It was the best experience ever. I've never had a facial before, I had one done by Taylor Ford. My…read moreskin looked like glass!

School is very high tech but the school administration is ridiculous. I was going to transfer but…read morethe person I was originally talking to quit then all of a sudden I was in orientation. Non the less I chose to look for another school