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Forno Bakery

3.7 (6 reviews)
Closed 8:00 am - 1:00 pm
Updated 3 months ago

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The DRY, CRACKED, BURNT, PLAIN ON TOP CHEESECAKE MESS I WAS SOLD

If I could have given a lower rating I would have so I only gave them a ONE STAR. Here's my review I ordered a Peanut Butter Cheesecake from Forno Bakery for a party that I was going to. I originally wanted to place an order for a cookies and cream cheesecake and was told that it shouldn't be a problem and that I would have to call during business hours to place the order. When I did call they told me that I could ONLY ORDER a plain cheesecake or I could special order a Peanut Butter one. I was confused and said "so I can only order a plain one or a peanut butter one because I was told that a cookies and cream one shouldn't be an issue" they again said "you can ONLY order a plain one or a peanut butter one. I ended up ordering a Peanut Butter one and told them how I would like it and we set a pick up date for that Friday. Come pick up date I have to work so the cheesecake is picked up for me they brought it home and put it in the fridge for me. I work through out the day and was excited to see the cheesecake. I get home and open the fridge; I see the Forno Bakery box and take the box out of the fridge and open the cover. What I see in the box is NOT one that I ordered but instead is DRY, CRACKED, BURNT AND NO TOPPING (one in first picture) I immediately reached out to Forno and asked them if they gave me a plain cheesecake or a peanut butter one (as you can see in the picture of the messages below and you can also see their response to me). I ordered it for a treat for a party and the cheesecake I was sold made me look stupid. I reached out on 3/11 about a refund and they ignored me, NEVER offered an apology, NEVER ONCE offered to make the correct cheesecake that I ORDERED. They are now telling me they have no record of me placing an order with them and dont know what else to tell me (as shown in the messages). There is NO WAY the owner allowed it to leave the bakery the way it did. Below is also a picture of the first cheesecake that I ordered from them last year. That one looked better however on the inside was a seal to the Peanut Butter jar (as shown in the pics) they denied it happening there and claimed they checked the peanut butter jars they had at the bakery. I gave the bakery another chance after that first incident because I like to give 2 chances and I shouldn't have. Do Yourself a favor and read reviews BEFORE wasting your hard earned money. I may need to call solve it 7 to get a response and my refund.

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2 years ago

The Thanksgiving sandwich was delicious!!! Everything was freshly made! I would definitely recommend it !

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3 years ago

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3 years ago

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3 years ago

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3 years ago

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5 years ago

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Forno Bakery - bakeries - Updated May 2026

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