Very bad experience with my 2024 bronco I had problems 2…read moreweek after I bought it, and I am still waiting for them to fix it. Please do not buy Ford

Thieves! They attempt to charge a "market adjustment" of $1500 over sticker on all new F150s in…read moretoday's market?!? With interest rates anywhere from 6%-8% with great credit, how does this scream the market can support another $1500?? Do better Randall Ford!

Drive in from Tulsa to pickup a Mazda that had been agreed to on the phone. There was a…read moremiscommunication between myself and the GM where he had agreed to a 5% flat rate based on my phenomenal credit score and meeting me halfway on taxes by lowering the car price a little. When I arrived to pick it up the finance paperwork showed the right price but at 5.54% APR. When I explained the mistake I was met with some resistance on pushing the rate back to where it was agreed upon in writing. Eventually after showing texts with the GM and a photo of the typed offer, and myself offering to just finance myself through Navy Federal for 4.75% the floor manager agreed to the original 5% and honored the list price, giving me a very solid deal, better than any in Tulsa. Much thanks for honoring your word even if there was a little push back initially.

I scheduled an oil change with Crain Hyundai Fort Smith on a brand new 2026 Santa Fe I purchased in…read moreFebruary of this year. After a very long wait for a scheduled service, they brought me to the service desk and told me I needed 2 new tires because the tread was "below spec". I questioned needing new tires to replace the original ones that only had 6340 miles on them. I questioned this repeatedly and the excuse was "they put soft tires on new vehicles so you have a good test drive experience". They also said my coolant was "the wrong color," so I needed to pay $257.97 to have it flushed and refilled. If the coolant was the "wrong color," that's a factory issue and should have been corrected for free. I emailed Hyundai Corporate, and they said it was a dealership issue. The problem is, it felt like the dealership was running a scam on me. If you buy a Hyundai, be sure to go over it with someone there who will tell you honestly what the mileage is for the tires, check fluid levels, and tell you if the coolant is "the right color," and request they provide some documentation of what they tell you. Replacing tires at 6340 miles is RIDICULOUS!! And expecting the customer to pay to fix a factory issue is RIDICULOUS as well!!

We have been looking for a company that we trust with our vehicles and happy we went to J Pauley…read moreToyota. I took my wife's Toyota truck in for an oil change last week, and we were happy with our visit. We had no issues getting an appointment, and they were pretty accurate how long it would take to check everything out and do an oil change. My biggest concern was in the past, we would take our vehicles to other dealerships and mechanics and they would try to up sale on work that never needed done in the first place. This occurred all the time on my wife but never to me. When we went to J Pauley Toyota, they never tried to up sale on anything. This was a relief to my wife. I wish more dealerships were like this. Honestly, and integrity should always be the key to business. I can say that J Pauley Toyota has both. We look forward to our next visit.

I live in Oklahoma and spoke on the phone with Kirk Meyers about a Camry. When I got to the…read moredealership, they were very nice and accommodating since I am very hard of hearing. After buying my Camry, Kirk set up all the programing (connecting my phone to the car) and explained what every little gadget was and how to use them. I will buy from them again. It took a little getting used to my new car but I love it and I loved the price I bought it for.

The people at Rath auto service are outstanding! Chris, Austin, Tina , and Carter and everyone up…read morethere go out of their way to give great service!

Just bought a car there being my fifth from Rath. The service is friendly and quick. I have…read morerecommended and still will recommend Rath for anyone is in the market for a car

i bought a 2021 ford f150 at randal tyler ford from a great sales man brian motti love the truck…read moreand i'm going to buy a 2022 ford explorer form them soon

*****BEWARE X2***** I am in total shock that this dealership…read morehas ONLY one bad review!!! I agree with Gregg M. on the business practices of the Randal TylyFord dealership in Booneville, AR and at least one in particular sales manager that works there!! Tillman B. McClendon. I have a close friend that is in the market to buy a vehicle for the first time and wanted my help to purchase this car in his name only and to build his credit as he is only 21 years old. He asked me to come along with him as I am much older than him and have had more experience in purchasing vehicles in my time. Originally my friend seen the vehicle he was interested in, at an offsite bank liquidation event in Fort Smith, AR. Jeremy P. Warren was the salesman that helped him at the time and was nothing but professional and extremely helpful to my friend. However, like I mentioned earlier, my friend wanted my help, therefore he told Jeremy he would have to come back. Jeremy then explained to him that the cars would no longer be at that location and we would have to continue our interest and negotiations through Randal Tyler Ford in Booneville, AR. Therefore, within the next few days my friend and I made the trip to Booneville. BIG mistake, needless to say!! Once at the dealership and after viewing the vehicle my friend was interested in, we were introduced to our salesman, Tillman. Right off the bat, instead of talking about the used vehicle that my friend was interested in, he showed my friend a brand new 2017 vehicle that he thinks my friend would like so much better. However, I explained to him that we were only interested in the car we came to see and that we wanted to know what options my friend would have in purchasing it only in his name. I made it clear at the beginning that we were just needing information on what the interest rate was going to be in my friends name only or if we were looking at getting a co-signer for him. I can say, that Tillman was helpful and friendly during this whole process until he came back with his first offer on the vehicle and the interest rate he was able to get my friend. Once he told us this information, I thanked him for the information and told him we would have to discuss it and we would get back to him, that we needed to leave at this time. At that point, Mr. Tillman B. McClendon became a whole totally different person. He became extremely pissed off at us and wanted to know why we let him do all that hard work and put his reputation on the line with the credit union for us not even purchase the vehicle. He was extremely rude to us and his scare tactics did nothing but piss me off at this point. I plainly explained to him that we wanted options for my friend and that we NEVER said we would be leaving that day with a vehicle. Mr. Tillman B. McClendon's attitude, body language, unprofessionalism and smart ass was uncalled for!!! I will NEVER set foot on that dealership lot again and I have told everyone and anyone my experience with this place and will continue to tell people. If I can prevent at least one person from being treated the way we were treated at Randal Tyler Ford in Booneville, AR, then my job is done!!!! Ps: I did not want to give a star at all, but to post this review, I had to select at least one star. And I give that star to my friend who had to go through this terrible experience!! Lol

Would give a negative 5 stars if I could. They do not care about professionalism, no communication,…read morefail to keep appointments, no accountability. They give excuse after excuse this is the 2nd time they have had issues keeping mechanics. I can now see why how they treat their people and customers. 7/28 the owner hang up me when inquiring about my UTV. They don't care honor or care about appointments. There is no official system to track work, issues or appointments. High turn over rate. Stay clear if you want good service. 1 mechanic that works on Cars, boats, motorcycles, 4 wheelers, or UTV's. No one specialized in one type of vehicle. They misdiagnosed mine. Didn't even test drive it, told me it was ready took a day off work to pick it up to find out its still broke. Normal shops would continue to work on your unit they already stated was ready and in the work queue, not this shop. We will get to it when we can. My appt was on June 23rd. Didn't look at it till the July 2nd then again on the 14th only after me calling and bugging them. Told me it was ready on 15th. Went to pick it up on 18th noticed it was broken still. They did not test drive or fix it. Had both owners test drive it and they admitted it was still defective. As of 8/1 they still haven't diagnosed it or looked into it. Obviously the problem starts at the top with the owners and lack of leadership and professionalism. They keep taking in vehicles knowing they are a mechanic down and letting them pile up rather than fixing what they have. Avoid this place at all cost! Waste of time and money, nothing but headaches. Don't leave an honest and bad review the owner will stalk you, call you an fu*kin Karen and cuss you out right in the show room. Owner and 2 staff members cussed me out there. As I stated poor management/ leadership. He threatened to keep my UTV. Forced me to pay for repairs I did not authorize or they would keep my unit then threatened to call the cops im trespassing whe they still had my UTV they were bringing up front. Stated im not leaving till I have my keys. Found out 4 others took their equipment to another dealer because of the service. Should have read the other comments before taking my UTV there.

I wish i would have read Veteran Cowboys review before we made our mistake of purchasing not one by…read moretwo vehicles. We have a vehicle that cannot be tagged due to issues with notary's on the title and a lien release that has never been issued. Called left a message with Jacob for Yolanda, waited two weeks and my husband called. Yes he is upset. We purchased in December, have made two payments and still can't even tag it. Is there a lien release? Is there a lien? Who knows. We were treated completely unprofessional. If you speak to someone in a manner its going to be given back. I spoke with the man who claimed he was an owner and I would never and will never recommend or return. I asked for additional owner information and was told it was none of my business on top of being told we were pathetic, difficult to deal with, called liars, said we didn't have our stuff because they still don't have the title for the car we traded in that we literally left the day they went. (Both were kept in glove box) I am appalled that anyone would speak to customers the way we were spoke to and yes, I will even own that my husband snapped back but I was professional, and the owner was nasty. Read and trust reviews people.

When the sales guy thought I was calling about buying another vehicle, he called me a VIP. But…read morewhen I explained the problem I was having, he said, "What am I supposed to do!" Be warned...customers are only VIPs when they are buying the car...not after. Bought a new Honda Odyssey from Floyd Traylor. Sales was good but service hasn't. Turns out, the vehicle, which is parked in our garage 90+ percent of the time, leaks like crazy when it is raining. We're inside of 3 years but a bit over on mileage. Even though it's probably been leaking for a year or longer without us noticing, they don't want to bother with helping us track down where the factory messed up. It's crazy that this would likely be an inexpensive fix. But Traylor Honda doesn't value me as a customer that much. Too bad because I'll be purchasing another new vehicle next year.

Usually car purchasing can be stressful, but Cody at Floyd Traylor Honda made the whole process…read moresmooth and easy.

I will ALWAYS come here first if I need a car, and Jack's will always be my reccomendation for auto…read moreseekers. They treated me like royalty. They werent in a rush to get me out so to say or bother with other people while making a sale to me. Not saying they didnt confer with other customers of course! Here there is always a friendly face and a great selection of trustworthy cars. Give them a try in your dealer selection =) Here is the introduction on their website: Over time Johnny has built long lasting relationships with his customers. He has been able to build a reputation of honesty with his customers and has earned the respect of his neighboring dealers. After all these years of operating this dealership Johnny still believes in the hands on approach working hard for his customers to be sure that buying a car is the same today as it was for their customers some 60 years ago. Honesty and integrity has been the key to such a long lasting success for Jack's Motor Company. http://www.jacksmotorcompany.com/index.htm

The Crew at John's Auto center were a huge help to us over the Fourth of July weekend this year as…read morewe were traveling from Houston and our car broke down near their location. They came and towed our vehicle, assisted us in getting a rental set up and on our way while storing our vehicle for us over the holiday weekend. We look forward to working with them to get our car like new again.

Great service, honest a dependable. I have had several things done to my vehicles here and every…read moretime I go, I always leave satisfied! Great little business!

From jump street, I didn't wanna walk into another Orr Auto and get the same runaround I got in…read moreDardanelle. Mind you, my family has been buying cars from Orr Auto for years, but that experience wasn't it. Before I ever stepped foot in the dealership, Matt and I handled everything over the phone because I wasn't about to waste my time. He got me approved, showed me my options, and before I knew it, I was driving home in my 2024 Kia Soul with only 901 miles on it. Now, baby, look... this car meant everything to me. I bought it using my social media income, with no money down, and the whole process was easier than I ever imagined. And it wasn't just Matt. Everybody there--from the finance team to the service department--treated me like family. That's why I'll always have love for Orr Auto. Now, I'm not gonna skip over the fact that Matt's moved on to Otha things, but Orr Auto is still doing what they do best. Thank you, Orr Auto, for helping me get the first of many dream cars without breaking the bank!

Working with Brian, I bought a used 2016 GMC Terrain. I noticed the engine wasn't sounding right…read more So when I came back up for my oil change i mentioned it. Thankful they listened and turned out the timing chain was going out! They fixed it no questions asked as well as the liftgate switch because it wasn't working. I paid cash for it so they could have easily turned me away. They didn't, they made sure it was taken care of and i appreciate it!