Stored my belongings here for over 2.5 years and barely accessed the unit. When I moved out,…read moreseveral items had water and mold damage--even though others in the same unit were fine and the floor was completely dry. The facility had multiple hurricane closures during that time and also underwent property updates (including solar panels), so it's hard to ignore the possibility that something happened during storage. The most frustrating part: I filed a formal complaint with detailed documentation and never received a single response. If everything goes perfectly, you'll probably be fine. But if something goes wrong, don't expect any follow-up or accountability.

A clean place, very very reasonable. I have used them twice and they have always tried to help me…read moreanyway they possibly could. I couldn't say enough good about them.

Always friendly when callinf, extremely clean probably the cleanest i have ever been in.read more

Very disappointed in their business practice of increasing the rent just before the first automatic…read morebilling payment. I rented a unit in December and paid 4-months in advance at $72/month, plus a mandatory insurance coverage, which I was told could be canceled after the first month if I contacted them. I recently received two notices for a rate change in the mail the same day. One stated that the price would increase to $89/month and the other stated $144/month. They can't even make up their mind how much they want to jack up the rate. It looks like I will be relocating to Remington Storage in Hernando across from Citrus Hills. It is much easier to get in and out of Remington Storage with a utility trailer.

Great staff ... thanks, Ms. Sky, for going the extra mile getting me into two storage with short…read morenotice.

Update: After my original posting on 9/26, 2025, I received a call from the facility manager…read moretelling me prices are set via AI and that I could appeal for a lower price. To be fair, I am moving out anyway because I have relocated to another city over a 1.5hr drive away so whether or not this price increase happened or not I would still be moving out. Suggestion for US Storage Corporate management, or where ever prices are set, is to reconsider their process for pricing to avoid things like this happening. I do not fault the facility manager or other lower level managers who must carry out policy, to be clear I fault the managers setting pricing policy and the managers above them who approved it. For the record, as far as the facility, it is clean and good looking and I was happy with it.

Charles was phenomenal and gave us exceptional service for our truck rental and our storage unit…read morerental! He was so accommodating and gave us great value for everything that we needed! We have and will refer business because of him! Thank you and God bless.

Will not be recommending this place to several friends that are moving to the area…read more Quoted a 3 month rate of $48.41. At the end of 3 months went in to find out the new price. Was quoted by Carley $54. Billed $96.82. Went by to find out the issue and she said she remembered quoting us that price but if we didn't like the price move out.

Stopped in here after a bad experience down the road at a National chain storage. The gentlemen who…read morehelped me was very nice. Their rate were right up there with the big box storage places. It's super clean, I didn't see any bugs!

Friendly and helpful. Reasonable on pricing and very accommodating. Had one unit and had to…read moreupsize it. They helped me without any problems and are very accommodating with advice and guidance. Strongly recommend this location. They are very easy to load and unload and their hours are very accommodating to my own schedule.

Smart stop on rolling acres is a storage lot that has units and outside storage for rvs , trucks…read moreand other vehicles They have digital openers and some cameras around facilities but not enough or in places that cover storage parking area sufficiently lately multiple motorhomes have had their catalytic converters stolen when in storage at facility