Always a fantastic experience. I always see Kelly and she's very welcoming, professional, and…read moreamazing. The staff at the checkin counter is very polite and welcoming. The products are not cheap, but they do a wonderful job explaining products, services, and the value as well. I used to only come here before a vacation to get bikini ready. Then I realized I could come more often, so it's part of my beautification, self-care routine. It feels great to treat yourself. Highly recommend.

Anuja was terrific and super nice! I come here often and will return again. never have to wait when…read moreI arrive either which is A plus

I went for my third time today for eyebrow wax and tint. I was pleasantly surprised she remembered…read morewhat we did the last time and had a recommendation for a positive change. I'm extremely happy with the results. She is extremely professional and friendly, which is the perfect combination. I look forward to returning for additional services. She also offered me a military discount, which I didn't expect. Very positive experience!

I read tha fantastic reviews the Burke Facebook group and knew Poonam was the one who could fix my…read moreeyebrows. She skillfully waxed, shaped and tinted my brows and I couldn't be happier. Her spa is not a secret and it was worth the wait getting an appointment. I feel like I also made a new friend today, Poonam is that comfortable with her clients! I'll definitely be back for a facial, highly recommend Cloud 9 Spa.

My daughter really liked her haircut. I recommended to friends and family with a photo!read more

I've been testing out new salons since moving here with the hope of finding one I really like that…read morealso doesn't break the bank, and had high hopes for this one based on the reviews. I only ever do simple cuts, nothing fancy. My haircut, done by Anderson (a level 3 stylist), is objectively good. The skill was there. But it's definitely shorter than I wanted it. Went in for a lob, came out with an asymmetrical bob...Honestly I was panicking while he was drying it because it was starting to look like Lord Farquaad from Shrek. I asked if he could style it like in the reference pictures I showed (simple waves, to reduce Farquaad-ness). He tried to do it with the brush/dryer, which obviously wasn't working, and didn't want to use a flatiron. So I just suffered through scalding heat on my scalp and hair pulling. I got told I don't have curly hair. I got told I don't have frizzy hair. I, in fact, have both of those. Some other minor things: 1. When I got home I had some hair that was noticeably longer than the rest, like it never got cut. So...I had to do it. Just a few strands, but normally stylists check for that when your hair is dry. 2. I almost never use heat on my hair, so I asked for recs and mentioned a specific brand doesn't work for me. He immediately said he loves that brand. I said yeah...but it doesn't work for me. Anything else? "Any salon brand." Cool. Not helpful. 3. Asked for something at the end to tame the pieces that were sticking out (again, I have frizzy hair). He looked...confused? Smoothing as a last step has been standard at every other place I've been to. There is nothing in the whole salon like that? Also, my introvert-self just wants to go somewhere where I don't have to be engaged in conversation the whole time. Anyway. Won't go back, my hunt continues.

Tina is a gem and I'm so glad I found her. Her attention to detail is perfection and strives to…read moremake you look and feel your best. Tina's studio is immaculate; I'm always so impressed with how clean and fresh the place is. She is a one woman business so she does require reservations and she does request you text upon walking in the door, which I greatly appreciate so my privates aren't exposed to strangers and there is a sense of serenity and privacy. Her pricing is very affordable and fair. I wholeheartedly trust this woman to do whatever she wants on me because she is just that fabulous!

I have never been treated so poorly by a service provider. I stopped going because I was…read moreuncomfortable and anxious each appointment. I find her prices to be higher than other studios, which I am ok with if the service is great, but unfortunately I was made to feel like she was doing me a favor and I was waisting her time. Unfortunately the laser treatments did not work and grew back pretty quickly.

If you are looking for a beautician who can wax anywhere relatively pain-free, go see Stefany! She…read moreis very good at making sure you are hairless where you want to be, and also does a great job putting you at ease during your session. I did have a different waxer once who was also very talented, so I don't think you can go wrong! One note, the woman working the front desk was not particularly welcoming, but since this isn't a spa and I don't expect to be overly catered to, it didn't impact my experience outside of check-in and check-out.

The staff there is wonderful, always professional and kind. My only recommendation would be…read morereplacing the lighting in the rooms where waxing is done. I don't know how the technicians can see hairs clearly enough - I usually leave with missed spots. Please get better lighting!

I highly recommend Nelly for her services! I have gone to her for almost half a year now and she…read morealways provides her best work & always has a positive energy. She has always made me feel comfortable and welcome. Her sugaring services are amazing for sensitive skin types and leave me so soft. You won't regret giving her a try, her work is high quality!

She was great with me! Knowing it was my first time sugaring, she was kind and patient with me. I…read morehighly recommend her!

Excellent massage with a relaxing atmosphere. The therapist was attentive and professional, and the…read morewhole experience felt very calming.

My friend and I were so excited to try this place because of the high reviews and limited places…read moreto select from in the area. We did the sauna and facials. Well needless to say, we will be on the hunt for a better spot- FOR SURE. Here's what our feedback was to the establishment since they asked, and I decided to share here in case it's helpful to anyone thinking about going here: "The overall experience was disappointing and did not meet the standards expected of a professional wellness or spa environment. The walk between buildings felt awkward and disjointed, and the areas where services were provided were visibly unclean. This immediately detracted from the sense of calm and comfort that clients typically seek when booking spa services. The sauna instructions were overly complicated and nonintuitive. Rather than supporting a seamless, stress-free experience, the setup required unnecessary effort and attention at a time when guests should be able to arrive, decompress, and enjoy the service. One of the facials was particularly concerning. The provider fell out of her chair during the session, left the room for approximately 15 minutes within the allotted service time, and complained openly about missing supplies that had not been ordered. Her presentation and behavior appeared impaired or otherwise not fully attentive, which was alarming in a setting where professionalism, focus, and client safety are expected. There were also sanitation concerns. Gloves were not worn during the sessions- in particular extractions & close facial work, which raised hygiene and safety questions. Given the nature of skincare treatments and direct contact with facial areas, adherence to clear sanitation protocols is critical. Both facials were performed below expected standards. Product application felt careless rather than intentional for both clients. Creams were applied in a manner that resulted in product entering the nostril area for both clients. In one instance, the technician had to awkwardly clean the inside of a nostril during the service, which was unexpected and uncomfortable (and something never experienced prior). In the other facial, cream entered the nostril and remained there throughout the session, creating concern about inhalation; the client ultimately had to clean it out herself after the session. This experience was distracting and far from relaxing. Additionally, massage and sculpting techniques reflected a noticeable lack of refinement and training, particularly for clients accustomed to higher-quality services. Overall, the experience lacked attentiveness, professionalism, cleanliness, and the level of care expected in a premium setting."

Allure is awesome! I only get pedicures twice a year or so, but this has been my spot for half a…read moredecade. The nail tech are friendly, professional, and very skilled. Vibe is very chill and peaceful. Highly recommend!

I wish the polish wasn't so old and the polish job was quality to the end of the nail. Or at least…read moremake sure the pedicure files the nail to match the polish. It looks like I did it myself.