It's like an abandoned building that the owners decided to sort of fix up a few rooms to rent out…read more $120/night for a king size bed in a somewhat dirty room. The sink had not been cleaned. There was a dead bug in the bed. The windowsill at the head of the bed had an inch of sanding dust, apparently from the remodel of the room. The sofa was ripped and patched with packing tape. No coffee. No breakfast. It's what I would have expected for a $40 hostel.

I had occasion to travel recently to Narrows VA on personal business and decided to stay at the…read moreMacArthur Inn on the recommendation of friends. Met the owner, Allen Neely, and had several interesting conversations with him on the history of the area as well as the MacArthur Inn itself. (It is actually named for General Douglas MacArthur). I can HIGHLY recommend staying at the MacArthur Inn if you are visiting or passing thru this area of Virginia. It was really nice to have a very comfortable bed to sleep in AND to have plush towels (not the thin kind you usually find at hotels). Also, as a retired hospital administrator, I appreciated the high level of cleanliness of the hotel. Staff was extremely helpful and friendly too. Thoroughly enjoyed staying at MacArthur Inn and talking with Mr. Neely. Mark Caton

I want to preface this review by saying that we did not stay overnight in a room at The Greenbrier,…read morebut we did spend most of the day there, and I'm glad we did. When you pull in, you will be greeted by security at the front gate. We advised them we were there for the bunker tour and to do some shopping and they gave us a parking pass and directions to the best place to park. The resort is iconic, huge and pristine. We walked our dog around the grounds and up to the main building. Unfortunately, even though they say that the resort is dog friendly, there are some areas where dogs are not allowed. So I waited outside while my husband spoke to someone at the front desk about reserving a spot for the bunker tour. When he returned, I went inside while he stayed out front with our pup. When you walk in the decor hits you all at once and, if you are a Fallout fan like I am, everything just feels so familiar and comfortable. The bold, eccentric colors and patterns, the chandeliers and unique furniture... It's all there. I wandered through the shops which are upscale and fun to browse, even if you're just looking. I bought some giant macarons which were priced incredibly reasonably and really enjoyed them. All of the staff I encountered were friendly and helpful, and even without reservations, we were able to get tickets to the bunker tour. Be advised that they made it very clear to us that getting tickets "day of" is not the standard experience, so I do recommend reserving tickets if you want to do the tour. The vault tour itself is probably closer to four stars, but it's definitely a must. Knowing there was a fully built secret congressional bunker hidden underneath this glamorous resort for decades is wild. You walk through the old dorm rooms and meeting areas and see how it was all set up so long ago. You're not allowed to take any photographs, but I did read some basic information before coming. Still, reading about it and seeing it are two totally different things. It cost well over $100 for the two of us to do the tour and that is before tip so it definitely isn't cheap. It would have also been nice to have more seating, especially for things like watching the video, etc. My feet hurt a little after the tour from standing so long on the hard concrete floors of the bunker. The only reason that we did not end up spending the night is that we really wanted to be inside some of the main buildings and although they do offer dog friendly accommodations, they are only located within certain cottages kind of on the edges or outskirts of the property. There is also a $250 fee for dogs so we decided at the time that it would not be worth it for us, however, full disclosure: we regret that decision. We definitely should have spent the night. It was a once in a lifetime experience for me and if I ever get the chance to come back here I will definitely get a room and stay as long as I can, soaking up the ambiance and anemoia.

Dorothy Draper began transforming the Greenbrier in 1946 after it had been used as a military…read morehospital, and it appears the updates have been minimal, if nonexistent, since! Slouchy couches, stained carpet pulling away from the walls. The cheapest daily rack rate on a weekday is a whopping $400+/night, not including all their BS fees: $49 daily resort fee per room and 9.75% Historic Preservation Fund, 6% sales tax. SO NOT WORTH IT! Seriously, I get keeping the iconic Draper theme, but you gotta upkeep everything to warrant that price! I stayed here for 3 nights for a conference, and had multiple interactions with staff from calling to make reservations for activities, the bunker tour, dinner at the main dining room, bowling and the conference room facilities. Customer service ranged here from very nice, cheerful and helpful to unaccommodating, aloof, and just plain rude. When asked questions about the facility or amenities, the staff would often give me blank stares or just shrug and say they didn't know. I was checked in by a trainee who did not give any direction on how to get to my room in the BOONIES (Copeland Hills) and we drove around aimlessly until we gave up and went back to valet to get directions. When I asked if I could be in the main hotel with my coworker at check in, another snooty employee (senior or the trainer, I dunno) blatantly said "no, your group is assigned to the cottages", which was 100% a lie because my coworker simultaneously checked in with another trainee and was given a room in the main hotel. The next day, a second coworker was also given a room in the main hotel. They both complained their rooms were creepy feeling, dirty and in need of some major renovations. So I guess depending on how you look at it, I had it better since my cottage in the boonies wasn't as old and was in pretty good shape. The wait staff at the conference was too efficient! I left my untouched dessert literally for a few minutes at my seat and when I returned it was gone! My fiancé did the bunker tour and the bourbon tasting. He was the only one at the bourbon tasting at 5:00pm and no one showed up for the 6:00pm either. At the end, he was given a non itemized bill for $88 (the base price was $65) and then he tipped on top of the $88 thinking that was the base rate! Clearly the astronomical service fees were already embedded in there. Throughout our stay, we wondered where everyone was. Despite being reservation only, the main dining room was at best 25% full when we were there on a Friday night. Everywhere we went: basically empty. The many random sitting rooms, the restaurants, the casino, the bowling alley, indoor pool, the bars. The only activity that had a decent amount of people was the bunker tour. There were many private events we saw set up everywhere though, and our conference alone was about 300. So maybe that's their thing. My coworkers had mini fridges in their room in the main hotel, my room in the cottages did not. My coworker called room service for ice (there are no self service ice machines) and it was delivered 2 hours later when she was sleeping. The room service delivery fee is $5 for the main hotel, but $20 for my cottage in the boonies. Why do I have to pay 4x in delivery fees when I asked to be in the main hotel to begin with? Ridiculous. The Greenbrier is old and busted and riding on the "historic" factor to draw in guests. If I stayed here for leisure and paid for this out of my own pocket, I would be even more pissed.

Aesthetic: A well run Hampton Inn…read more My Favorites: The free snack selection. Experience: This was a very well managed Hilton property, we enjoyed our night here. We were impressed with all the complimentary snack offerings upon arrival. The beds were standard, comfy, and clean. We had a nice little mountain view and it was a cute area. The tub in the shower didn't have a drain plug and looked like it needed to be painted badly, and the water pressure was very weak, that was the only downside, but not a huge deal for an overnight. We'd definitely stay here again when in Princeton.

We are Diamond members, traveling constantly for our kids' competitive sports, often choosing…read moreHilton without hesitation. This trip was no different--after a seven-hour road trip, the four of us (plus my service dog) rolled in, dreaming of a quick swim and some relaxation. Spoiler alert: that dream died fast. We used the Hilton app to check in, but I went down to the desk for a second key so my husband and I could both access the room and amenities. I gave my room number, and--without asking for my name, ID, or even confirming I belonged there--the employee just handed me a key and said, "Have a good night." I'm sorry, WHAT? That's not customer service, that's a security disaster waiting to happen. We stayed in room 504, where we were greeted by a musty, dirty odor strong enough to knock you backward. The room looked like it hadn't seen a dust cloth in years. The bathtub? Absolutely disgusting. Several light bulbs were out. The beds were lumpy and uncomfortable, the whole place felt like a tropical rainforest with the humidity, and the Wi-Fi (which I need for my work as a REALTOR®) didn't connect at all. To top it off, the shower had no hot water, and by morning, I'd developed a sore throat. The pool was supposed to be our redemption moment. Instead, an interior light fixture came loose while my kids were in the water. We immediately got them out and told the staff. Two hours later, the pool was still open and people were still swimming like nothing happened. Because apparently, here, safety hazards double as "added ambiance." Then there's the "pet relief" area--a 5x5 patch of grass that looked like a landmine field of other dogs' poop, with shards of glass scattered throughout. The bag dispensers were empty, not that I didn't bring my own. My poor service dog deserves better than that. And just when I thought I'd seen it all, I spotted exposed wires on the 5th floor, seemingly connected to a security camera. Nothing says "welcome" quite like loose electrical wiring. The one and only pleasant surprise? Breakfast. It was actually good--shockingly good, given everything else. Unfortunately, one decent meal doesn't erase the fact that this stay was dirty, unsafe, uncomfortable, and far below the standard Hilton promises, especially for Diamond members.

2-night stay May 29-30 in Stone Lodge family suite. The grounds are absolutely gorgeous! There's no…read moreAC or TV in the rooms in the Lodge, but we didn't miss them as the windows open and each room has a big ceiling fan and box fan. The higher elevation cuts a lot of heat as well. The pools are pristine and inviting, the hot tub is glorious. The staff are incredible friendly and polite across the boards. The food is delicious - go for the pizza at The Salt Pond/Petoots! The interior decor has charm and character and is meant to evoke an age gone by. Our room could have used a little attention - a couple spots in the room needed a little paint or fixing a small gap in the tile around the grip bar in the shower. But it was clean and comfy! Perfect for 3-4 guests.

I thought people were being harsh when I saw the complaints but we were very underwhelmed…read moreespecially for nearly $400 dollars in the off season. This place is not handicapped friendly. We barely saw a soul besides the few workers. When we checked in the night manager was very kind and helpful getting us a few things that shared the dirty dance spots and scavenger hunt. My mom and I enjoyed talking about the spots. The room was very underwhelming, the door wasn't shut all the way when we went to it anyone could have been in and out of the room so that was really weird. The room seemed kinda run down. The bed frames were very wiggly and squeaky. With not having any activities or anything to do it would have been nice to have a tv. Everything was closed by or before 8pm. None of our phones were working great. We pretty much didn't have any service. They still had the Christmas lights on the building from winter. They were banging against the window the entire night. It was very loud and kept me awake almost all night. The next day it was raining and they were expecting snow that night. So not the best weather to explore. Again it was a new desk manager in the morning and he was very helpful and kind. Unfortunately they were working on the back driveway so the only way was to walk all the way around several buildings or to carry all of your stuff down the stair. Thank goodness for the front desk manager carrying several things for us. But this was massively frustrating not to be able to use that area or see the few spots from the movie. The resort has history and is very pretty but definitely isn't for everyone. We live far away and made a special trip so it was disappointing to say the least for the price especially. To be able to share the experience with my mom is what I will cherish. But I wouldn't go or stay again.

Best before new owners in 2023. Must call to reserve. Miss the communal tables where we met other…read moreguests and shared plans. Rooms are spacious and the view amazing. Loved the rocking chairs on the porch.

Best view of the New River & Valley, cozy rooms, friendly staff. All around must stay, will be…read moreback for sure

Great staff and wonderful and cozy atmosphere. Everyone's so helpful and nice great stay I def…read morewould recommend this hotel also conveniently placed Walmart and restaurants with DoorDash available

Easy check in and out. The staff were friendly and helpful. Room was clean. Will return if in the…read morearea in the future.

If you're looking for a clean, comfortable, and affordable place to rest, this place is it! Half…read morethe cost of the chain hotels around it and in many ways, cleaner and fuss free. They have dog friendly rooms with a reasonable deposit and the rooms have been recently renovated. Larger mini fridge, microwave, coffee pot, TV, Wi-Fi, and extra essentials are available at the front desk. Super friendly and welcoming staff. Great location...would definitely recommend visiting Dollys Diner just steps away from the motel. We were traveling from NC to Indiana and this was the perfect halfway point and I couldn't be happier with the simple, safe and clean accommodations!

Very nice, clean and reasonably priced place to stay. Normally I don't do motels because I have had…read morebad experiences with them but this place had good reviews so I figured I'd give it a shot. My wife and I got the pet free room due to allergies and when we arrived the manager/owner was very nice and even recommended a good breakfast place (dollys diner) which was very tasty but that's another review. The beds each had 2 pillows and clean bedclothes. Bathroom was clean and well stocked. Overall I was quite surprised. We had a good rest and felt like it was great for the price. I will stay here again as I go through Princeton and have no qualms telling others to do so as well.

Easy check in and out! What I noticed most was the cleanliness. You walk in and everything was neat…read moreand organized. They have a little convenience shop to the left of the desk filled with snacks and, luckily, floaties for the pool. The front desk ladies were polite and friendly! We stayed here twice, in the same room actually. It had 2 queen beds, a pull out couch, mini fridge, desk area, and a decently sized bathroom. Our party consisted of 2 adults and 2 children and we had more than enough room. The bathroom was stocked with shampoo, conditioner, and body wash, all in refillable pump bottles. The sink also had hand wash and body lotion. The pool area was kept clean and the staff said we could eat in there at the tables if we wanted. It wasn't a huge area, but there were at least 2 tables and several options for seating. The pool only went to 5 feet and had decent stairs for my toddler in the shallow end. There was also a small gym, complete with some dumbbells, an adjustable bench, treadmill, elliptical, and star stepper, plus a yoga mat and exercise ball. There was a small cabinet which held towels, wipes, and a water dispenser/cups. The only bummer was I saw the same dead moth under the elliptical both stays (2 weeks apart), so I know the gym hadn't been cleaned. Breakfast was decent-- it was the same both both times we had it. They have 3 cereal options, some yogurt and oatmeal, fresh fruit (apples, oranges, and bananas), two types of eggs, sausage, bacon, toast (even a GF bread), bagels, muffins, cinnamon rolls, and a pancake maker. There was also coffee and tea. Everything was served until 9:30. There is always water with fresh fruit out. We ate at two nearby restaurants-- Fat Boy's Pizza and Cinco de Mayo Mexican and both were great! There is also a restaurant list inside the lobby. I felt safe staying here and had no issues in the parking lot. There were only a few other guests during both of our stays. This was a good spot to stay during our travels and I will definitely consider coming back!

Check in was fast and clean hallways and warm swim pool . Overall good stay, good value for the…read moreprice.

This lovely inn was situated conveniently near everywhere we needed to be. The house is a beautiful…read moreold home with amazing woodwork, spacious rooms and a calming feel. The inn owner is a delight-friendly, knowledgeable about Bluefield and surrounding areas and she serves a delicious, freshly cooked breakfast!!

Perfection!!! We had planned an overnight in Bluefield our halfway stop to our destination, Baker's…read moreHill Inn was beyond our expectation. The Inn was built in 1910, Lisa, the owner has transformed the home into a beautiful establishment. The front porch is very inviting as well as the room we occupied with an adjoining porch. Very clean, beautifully decorated. Our bed was so comfortable we didn't want to get up. We had our furry baby, who Lisa welcomed with treats. Lisa is so hospitable, attentive & friendly, who really made us feel welcomed. She tops your stay off with a great breakfast, fresh berries, bacon, scrambled eggs, & apple turnovers, variety of juices & endless cups of coffee. A must!!!